SRS Travels Complaints & Reviews

This is the complaint against the bus no 2594, for dropping me wrong location and misbehaving with me and my brother. We are new to india and we didnt know anything about the location. They throw our bags and mistreated us for no reason, it was very important for us to reach anantapura bus stand, due to srs negligence and their carelessness i am stuck in hyderabad....

I traveled from belgaum to bangalore on dated 25th dec 2018. The driver was rude behavior and he was stopping wherever he wants. He scolded me in very bad words. Please find the bus number and other details below. I want you guys to take action on this or else i will take it further and will launch the complaint in consumer court within 2 days.

Bus number : ka42 a 1002.
Bus from belgaum to bangalore 9:45 departure from...

We are travelling in srs sleeper bus banglore to mumbai and there are cockroaches roaming over the seats. Such unhygienic environment inside the bus and looks like there is no pest control maintenance ever happens for srs buses. Cockroaches crawling over us. Paid rs 2700 per ticket not to get such unhygienic and pathetic bus service.
Pnr:26655796
Vehicle number:py 01 ch 0561
Service:bng-mumbai multi - axle-sleeperbr...

I was allotted a pick up van from kalasipalyam, bangalore to anand rao circle. I had to board bangalore sindagi bus (, bus journey details from bangalore to bijapur on 22/12/2018 are pnr: 26812506, seat no: 3, reporting time: 07:45 pm, boarding: kalasipalyam (Pickup van/bus), service no: bng-sindagi non a/c slp/seater (B, lore-bijapur-sindagi sleeper), bus no: py-01 cm -4532 and helpline no:[protected]
So i was there at the boarding...

Dear sir,

I booked a ticket with srs travels. My pick up bus was at marthalli of bengaluru at8:15 pm, i traveled with pick up bus and i supposed to travel by journey bus from srs race course road office as instructed by the srs pick up van at marathahalli branch. I paid re.1680 to travel but not allowed me to travel in the main journey bus. They informed me that the main bus will reach to srs race course road office at 11.15...

Dear sir,

I booked a ticket with srs travels. My pick up bus was at marthalli of bengaluru at8:15 pm, i traveled with pick up bus and i supposed to travel by journey bus from srs race course road office as instructed by the srs pick up van at marathahalli branch. I paid re.1680 to travel but not allowed me to travel in the main journey bus. They informed me that the main bus will reach to srs race course road office at 11.15...

I was travelling from pune to mumbai on 22/12/2018 and i paid the conductor rs400 and when asking for change he told we will provide it later. On asking later he simply denied that i had paid him rs 400 and told you did not gave me rs 400.
On top of that, when i called your complaint number the guy is talking like "are kya hua sir!". The worst people and the worst behaviour. You guys do not deserve to be running such bus services....

Vehicle number ka51aa6988. The person of contact was not answering any of the calls.. Not at all helpful when needed.. Cleanliness of the bus is pathetic.. Srs is not keeping upto its standards.. Very bad behaviour of the the bus person.. Not allowing passenger's luggage to be placed in the storage area.. Instars asking the passengers to place their heavy luggage at the end of the bus making it extremely uncomfortable to travel.. Very very...

The bus service operated by srs from bangalore to various places of tamil nadu.in past couple of years the service has gone very bad. The pick up time especially on friday nights are very bad. The bus gets delayed at least from 30 mins to 90 mins. I have faced this multiple times and have seen many customers fighting the in-charge team at srs office. Some times because of this delay, either they drive rash to make up to the delay or reach...

Misbehaviour with the customers... Talking too much... He is not giving respect to the customers... He started talking loudly and irresponsibility... Bus no. Py01cl8368.. Bus from devdurga to bangalore date 9/12/18... It's really a bad remark for srs travels... Vrl is more better than u people... My last request is teach your workers how to talk properly with the customers...

Ka 51aa 5283
Redbus mticket
Route: bangalore to nagapattinam
Ticket no: tmcv84477758
Passenger: abdul salam (48, male)
Pnr: ts[protected]ovbj/26632265/b, lore-trichy-velankanni sleeper
Travels: srs travels
Departure: 08:45 pm dec 9, 2018

In this bus driver and attender won't allow the bags to keep in luggages area and both are forcing keep the bags and all luggages in...

Ka 51aa 5283
Redbus mticket
Route: bangalore to nagapattinam
Ticket no: tmcv84477758
Passenger: abdul salam (48, male)
Pnr: ts[protected]ovbj/26632265/b, lore-trichy-velankanni sleeper
Travels: srs travels
Departure: 08:45 pm dec 9, 2018

In this bus driver and attender won't allow the bags to keep in luggages area and both are forcing keep the in sleepers. I asked why...

My name is p. Sathiyaprabhu. I have traveled in srs travels from karur to hosur on 02.12.2018. My pnr is 26560189. My boarding point is karur. Bus number is ka 01 ae 1801. I have planned to boarding at near by karur (Velayudhambalayam by pass). So that i called srs travel agent named as kumar. His phone is [protected]. From beginning he spoke like very arrogant person and using too much bad words. What is this?. I can't do anymore. If i am...

I was waiting for the bus at nerul lp at 10.05 pmand i was waiting up to 11.45 pm. And over that they did late by more than 3 hours. It feels as if the passengers have no importance of time and these people (Driver and conductor) are the ones who decide the timings themselves. If traffic is a concern then u make timetable accordingly and yes don't provide false time table. And mind u people do care about timings. And this complaint is going...

We had booked sleeper bus from shirdi to bangalore today at 12pm we were suppose to leave but due some brake down in bus we got semi sleeper instead of sleeper at shirdi we got bus at 1.30pm. They had said at pune they will change the bus to sleepler. Will be reaching pune at 6pm but we reached pune at 8pm and the bus left at 8.30pm. And now not sure how early we would reach bangalore there is no proper facility for ladies. As per our booking...

I had booked ticket for srs travel a/c sleeper bus from hubli to nashik on 11th nov 2018. The bus was not clean from inside, berth was very dirty, all my clothes got stains, a/c vent was not blowing cool air. But took first halt at 8.00 p. M. Correctly, but thereafter it did not stop until 3.30 am. It did not took 2nd scheduled halt at khed-shivapur, as shown on website. I had asked driver to stop bus for urination, but he refused, he also...

Today i had booked bus to bangalore from bagalkot bus no. Is ka51aa9718 timing was at 9:30pm but i was there at 8:47 pm but bus left from there @ 8:45pm without any prior information and call. Once i reached pick up point i called the bus operator he didn't respond properly and said that we don't have any bus at 9:30pm at all. This is that bus operator contact no. [protected]. Kindly take action for this.in case of no proper response i'll...

Hi,
I booked the tickets to travel from bengaluru to madurai on 06.11.2018 @ 2.00pm. Got a call at 10.30 am on 06.11.3018 staying bus is breakdown and we are cancelling the service.
It’s really unprofessional and untrustfull behaviour by the srs transport. It’s not easy to replay at the last moment. Srs travels should not opt for the travel service if they cannot provide travel to the people. Also it’s surprise to see...

I have boarded the bus in pune, to my shock bus is filled with bugs. One hour into the journey, i kept scratching my feet in such a way that they have become red hot. This is utter nonsense. We pay thousands of rupees to travel and in return is this what srs provides. The driver explained his point of view stating he has complained about this issue two days ago. I seriously condemn this negligence. I would like to avail refund for this utter...

Bus number py01ch0560 travelling from blore (Majestic) to belgavi seat no u2. There was a half torn blanket given, when asked to change the ticket checker rudely said to adjust in that.. Pathetic service and as i'm a frequent traveler been seeing the service standards are dropping day by day..
The attitude of ticket checker and immaturity of handeling customer will jeopardise the image of bus service.. This is totally unacceptable...