SRS Travels Complaints & Reviews

I had traveled on company's multi axle volvo bus from indore to bengaluru and my journey was very bad as the staff of bus were very rude and also all basic thing were not working like light and speakers in my compartment and also requesting them that i need things to staff of bus they just nodded and tell me to complain to its manager. It was also very bad experience because it was a long journey and you expect company to maintain dignity...

Dear sir,

I am a regular customer of it service and usually travelling in it vehicles.
This time i made a booking from lingasugur to bangalore in red bus application. The ticket no is tm5h95245809 and the bus route was yadagiri to bangalore. Boarding time was 10 pm and i reached at 9.50 pm.

I asked your dealer prajwal enterprise m k mobile, whether bus was on time or it is late as we don't have crew...

Travelling in srs is horrible. The bus i travelled from vijayawada to pune had bed bugs. Me and my family suffered a lot with bed bugs for around 14 hrs and we had bumps on skin with redness; itching and swelling. It is totally disgusting to chose srs travels.

Ticket num - tm5e32387646

Please take action on the bus to be kept clean and tidy for travelling....

My self hanumant i'm just travelling from bangalore to shahapur, #service is from bangalore to gulbarga on 16/04/2018 departing from 9 pm
Facility inside a bus is very poor... No power supply to the mobile charging point... Bed cushion is very poor and also beds are very guilty, then i never seen such poor beds even in government busses... Finally i feel very bad to travel in #srs travels......

I am complaining against bus driver of ka 42 9777 and tumkur srs office agent.
I have booked a ticket to travel from tumkur to yadgir today at 22.20 pm. But the said bus came to tumkur office bus stop at 21.45 pm instead of 22.20 pm. The tumkur office agent has informed me through my mobile that the bus would come at 21.45 pm. I have faced lots of hard ship and some how managed to reach the bus stop and catch the bus. I have asked...

Dear redbus,

I booked ticket on srs travels ticket number tm[protected]

They cancelled the trip with out any information...

After i reached the bording point then i called to the contact person that time they are updating today trip cancelled like that.

Please refund and humble request dont keep like this unresponsive travels inside redbus network it will damage your name..br...

My bus from goa to bangalore pnr 22550155 and 22550080 seat number 8u and 9u dated 31.03.2018 at 7:00 pm. I was late by 10 min and bus didn't wait for me, i called customer support and they gave me the number of driver he asked me to reach a petrol pump but when i reached bus was not there. I called driver so many times but it was not reachable i called customer support as well they said driver phone is not reachable. Why they did not wait...

I have booked ticket bangalore to tirunelveli bus have to reach at 7 to 7:30am. I was informed to drive pls inform me when u reached to my point.
Morning i was seen it was 8:30am. I asked to drive the tirunelveli? He sad it's went long back i was called to everyone. Then you he's not called me? I was there in bus only? My set no is l16 its last in bus how can i come??? Now i am going to tirunelveli from nagarcoil in government bus...

You Amazon is the worst shopping in karnataka . For your advertisement you will do what ever you need. Why you given the spinning wheel gift in the whatsapp and where we got the gift you have given to us.and you told to share for 15groups .where.we have done it but we didn't got the gift. Your cheaters. ### for you loss company. You will do like this advertisement like this you beggers cheaters. ### your company if I had think now. Why...

Sir i booked ticket at 9:38pm from bangalore to muddebihal which i mentioned pickup point at goverdhan thetre. Departure time was 9:45pm around that time i was there but they didn’t pickup and booking office they were telling bus passed and go to next pickup point we informed again we went there still same so still i didn’t get my seat they told u come to our rutine dinner stop daaba we will pickup this is the way to behave with passengers...

I have requested to change my boarding point and no one is responding properly and I missed my bus today even if I spoke with care they are giving solution go to consumer or chase the bus...
Contact person name guru, and
redBus mTicket
Please present this mTicket at the time of boarding.
Route: Karatagi to Udupi
Ticket No: TM4M24110633
Passenger Name: manjunath
PNR: TS[protected]LIGR/22400240/Raichur-Manglore...

While traveling from raichur to bangalore on 18th 9pm sleepr/seater srs bus...already one guy is verified the names at starting...but aftr 1hr one more guy came but he was DRUNK and he was verifyng and misbehvng with pasengers...totaly i got bad impression on SRS and scared...name of the guy i dont no...but some one told safrosh something he has muslim name...better i hope you you wil take action on this type of issues...and give good service...

Dear sir/madam

Iam a resident of bangalore and i recently used srs travels on 28th of february to travel from hydrabad to bengaluru, my pnr number is 21981553 and my seat number is 22, 21, 24 and 23. But i regret to inform you that iam not happy with the service provided by you. Following are some of the aspects which i was not happy about,

1) departure time was stated as 7:15am during the booking but the bus...

I booked bus from bangalore to kolhapur on 28th feb 2018

The bus should reach kolhapur by 7:50 am.

It's 10am now but bus has still not reached kolhapur

When enquired to bus driver he said there is some issue in permit

This causing inconvenience to passengers

Now we can not meet our next schedule because of bus delay

I m sure i have to think 10 times...

I have kept my luggage bag in side dikki. Dikki owner is taken my mobile from luggage before i get down. Not received proper response from srs. I called srs agent but he is helpless as he said to contact the bus driver. Bus driver is supported dikki owner which means it is planned activity. The bag was kept outside before i get down from bus at destination point....

We had booked a bus from raichur to bangalore on 23/02/2018, departure time is 9.40 pm. We got a call from the travels person and told the bus service has been cancelled. They have arranged the bus service for 9 pm. We requested them to schedule at 9.40 but they said no and behaved very rash and rude way. The bus was stopped for dinned in some hotel which was very very unhygienic and the food was not at all good. Its been such a worse service...

In srs (Worst travels), i have booked ticket for chennai from nagercoil (Vadasery omni bus stand). While boarding at vadasery, they are keeping my luggage inside the storage and asking me keep the big trolly bag in my seat. They are using that storage space for others luggage and getting money and asking passengers to keep their luggages. If we asked, saying that we will do like that only go and complaint. Don't know how to treat passengers....

I booked ticket in the morning they also confirmed after that evening they called me and told the bus has cancelled but this case what should i do as a customer you are one liable to arrange some other alternative. They will not i m getting to much frustrated for that.

The guy who called me (Raj kumar chennai branch) koimbedu he is stupid person he doesn’t have sense at all he was speaked like rowdy he didn’t give good...

We five members of our family were travelling on srs non ac sleeper bus from bagalkot to pune on 9/2/18. With bus no ka 42a 5608.
1]to start with, the window glasses of our sleepers 2l & 3l were broken. After complaining a cardboard was put, but there was no circulation of air
2]. The bus stopped at 10.15 pm just before solapur for dinner the hotel was dirty, had bad quality food and uncleaned washrooms without light. Imagine...

Booked bus from banglore to kerala... Travels cancelled the bus by telling some technical issue's.. They told that within 24 hours the amount will refund... Today id 8 th february 2018 till now i didn't get the amount... Ticket no: tm2y60652282
Pnr: *ts[protected]lvuc/21659431/b. Lore - calicut/kozhikode slpr*
Travels: *srs travels*
Departure: *07:30 pm jan 30, 2018*
Seat numbers: *10l*
Total fare paid:...