| Address: Thane, Maharashtra, 421301 |
I, vishwanath s shetty, age:-63, mobile no:-[protected], address:- d-7/005, lulla complex, adharwadi jail road, kalyan (W) have boarded srs travels having pnr no.24520511 in bus no. Ka-01/af-551 having seat no.22 at 3pm on 30/7/2018 from pvs circle. I was carrying 1 small handbag, 1 small suit case in which 30 grams of gold mangalsutra along with 2000 cash and locker keys were there which i had kept inside the bus above my seat. On 10:30 pm we had dinner at yellapur and while returning i had checked my bags was there above my seat. I had to get down at vashi and that time the suitcase was missing. I had checked with all the passenger, driver and conductor but no one had the information about my missing suitcase. Then with the help of conductor i had called all the passenger who was got down before my drop and we found out that two passengers who had to get down at mira road they have got down at panvel also there mobile numbers were switched off. There seats were booked at the name of riayasath ali, age 45 male, mobile no.[protected], e-mail id:[protected]@gmail.com. We had filed the complaint at vashi police station for the above incident.
However, we have the concern that no cctv camera was installed inside the bus. As per the government rules, cctv camera is mandatory inside all the luxury travelling buses. As there were no cameras inside the buses we are not able to identify the culprit who had taken my suitcase. I would like to know who will take the responsibility of finding out the thief who have taken my suitcase.
SRS Travels customer support has been notified about the posted complaint.
