SRS Travels Complaints & Reviews

I m nanda and i travelled in srs bus with pnr 21170940 on 28th dec 11 am departure one but it came to kurnool at 11:30 am without informing. Till 3:20 pm he did not even stop for lunch on the way and then he did after everyone were worried about their sugar patient family members in the bus. Water bottles weren't given since hyd stop. Finally they forcely dropped me at majestic ananda rao circle at time 17:46 where i selected my drop point...

I have booked 4 tickets for 30th dec through make my trip in 7:15 non ac sleeper from mumbai to dharwad. (Boarding from sanpada at 22:00 hrs).
Today on 29th that the vehicle is cancelled due to break down & they have asked us to contact [protected] for refund.
As i had booked through make my trip i contacted their toll free number[protected].
They informed me that mmt does not have the information of the bus cancellation,...

We, 10 members have traveled in srs multi axle semisleeper bus from panjim (Goa) to hyderabad on 27th evening in the bus registered with no. Ka 01 af 5543. We purchased some wine bottles from a govt. Approved shop with valid permission. As far as i know, we are allowed to carry 2 bottles each with that valid permission and we were just carrying 1 bottle each.

While boarding, the driver and guys said srs doesn't allow alcohol...

I was travelling from shirdi to bangalore on 25/12/17 in srs travels sleeper bus# ka 51 aa 6968. The departure time from shirdi was 1pm however the driver said he wants to depart early as there was some entry time in pune which was 5 pm. Once the bus was in pune we repatedly requested the driver to stop as it was almost 6 hrs travelling and every body especially ladies wanted to use rest room. He kept on saying after 1/2hr he will stop but...

Hi,

I kaviraj who had booked the ticket from mumbai to bangalore on 24th of december 2017 through red bus was not able to understand if there is a boarding point at goregoan. However, i had called the respective 2 nors given to me when i recieved my ticket but both of them were not available.

Then i had to rush to vashi to catch it. Meanwhile i got the nor of the driver wherein i called him. To check if there...

Mumbai to bangalore bus no py 5189. Complaint registering on below mentioned points seat no 8 & 9 l boarded bus at jogeshwari east
1. Firstly bus was one hour delayed
2. Understand due to traffic at khandala got reaching got delayed. However, as l of seats were empty driver and co driver and cleaner dumped many ppl to that seat just to make money and came like shuttle bus even if the roads were free.

3. When...

Dear sir
Iam booked ticket from belagavi to bengaluru 23/12/2017. And departure point is kk tours and travels. I asked for kk travel person wheather bus is coming or pickup van coming. But he is rudely told call to given no. I am called to given no. They are not pick uping my call. After i searched in website for srs main office no. Then i called they told nobody can say i[censored] want bus just go for triveni hotel. After i am gone through...

Though my amount got deducted but still booking bit confirmed, kindly take it seriously and refund my amount i am yet to done with booking. And ur customer care told after 12 hrs i ll get money back but still not got.
I am awaiting for my money paid back and then i can try booking again.
Tried booking semisleeper for 23rd dec 2017 for 10pm and 12th seat number.
Kindly urgently pay my amount back.
Regards
Jyoti...

I booked a ticket as a second option from bangalore to badami sleeper i have not ticket from vrl travels but your vehicle still in anandrao circle at 10.10 pm as departure time is 9.30pm as per schedule starting point only 40 minutes late means what service ur giving they are purposely making delay because they are earning extra money from putting extra passengers from crossing hubli they are earning more than the salary what action ur taken...

I am a regular customer so every time when i was travelling the bus delayed by 2 to 4 hours the system timings are not appropriate and correct and some drives are not professional.
About my last travels i have booked the bus from bangalore to pune at 10 pm bus number is ka 51 4338 mercedes-benz bus.
The journey till morning was fine but in the morning driver changed and he is driving the bus very slow like speed of 40-50 and...

Srs travel agency and its employees and the bus is a disaster to experience for any!!
My bus was at 7.20, i was told to each at 7 and the bus arrived at 8.30! All the while i was told that the bus is coming is coming is coming... Bloody losers!! And when arrive, the # conductor did not have the curtsey to answer to our query and told the driver to start the bus and that mother # started and left irrespective of pleading to stop!!...

9 parcels of t shirts were booked from hyderabad kukatpally in srs losistics from my vendor surya exports on 30.11.17.We received the parcel on 05.12.17 in chennai t nagar branch.There were two parcels damaged with big holes.When we checked the quantity total 30 pcs of t shirts were missing all together.Even after asking so many times in srs travels there was no proper response from them.I the director of flawsome couture pvt ltd raise a...

Dear sir,
We regret to inform you that we have booked materials from bangalore to ahmednagar vied your lr no 1/39216 dated 04/12/2017 the material has still not reached the destination and when we tried to call your office they are giving excuses and are telling us not to book material with us.

Mr krishna kumar ([protected]) give us assurance that the material is booked on 07/12/2017 by vehicle no 553 but the next day...

This complaint is against corrupt practice by makemytrip & srs bus travel that has affected me by losing the ticket price rs.1008 as it has not yet been refunded by makemytrip. The chronology of event is as follows;
Dt 20th nov’17: i booked bus ticket through makemytrip (Mmt bus booking id: nu[protected], ticket no: c2fqu8p2, operator pnr: ts[protected]ydth/[protected] for my travel from vadodara to udaipur dated 24th nov’17...

I am travelling from bangalore to tirunelveli on srs sleeper bus no. 9024. Apart the usual things like poor maintnance, late, non responsive, even though all the seats in the bus are reserved they are filling extra people in the bus to provide town to town drop like a government town bus. Its more than 15 people who came in asked the reserved passengers to give space for them to sit. Its so annoying. If they are providing service like a town...

To 6/12/17
The Manager
Customer Care
SRS Travels

Sub: Driver guilty of inhumane behaviour

I, A. Abdul Wahid and my partner Sajjad Khan travelled from Aurnagabad to Bangalore on 5/12/17(Tue). The bus did not halt after dinner break at 10:30 PM near Pune up until morning at 7am which means the driver did not stop the bus the entire night for washroom etc. This in itself is not...

I travelled from mangalore to pune in srs scania bus numbered 554 (Last 3 digits) on 4 dec 2017. The address given was opposite to pabbas parlour. I waited on opposite side for the bus. But the bus was stopped in front of pubbas. I took 2 minutes to cross the road to get the bus. Both the driver and conductor spoke impolitely & harshly for making them wait for 2 minutes which i never expected from such a branded company....

Pnr : 20744294
Ticket id : oyqv67
Order id : [protected]
Trip id : 52087303

From bilgi rural to bengaluru at 18:30 hrs,[protected]

Name: srs travels,
Boarding point: bilagi,
Bilagi
Reporting time: 18:15 hrs

Above is my bus ticket details, the bus drivers wont maintain timing, they give more tea breaks.. Not maintain timings, they behave like a local transport...

I, several times encountered this problem only with srs travels which is in anand rao circle, bangalore.
The problem is about charging extra prices for personal belongings packed in the carton box, which doesnt even weigh more than 5 kilo. At the same time many passengers are seen carrying boulders like baggage which can weigh minimum of 30 kilo, but they arent getting charged for that.

I think this is some sort o[censored]nequal...

I have booked a 60kg bag containing plastic rope at srs logistics kalasipalyam vide lr no.1/35367 on 17/11/2017.
Consignor - ridhi sidhi poly rope, bangalore
Consignee - sri sai enterprises, vishakapatnam

Goods is missing at kalasipalyam godown and also we have visited the transport branch repeatedly,

Contact person: pradeep (Complaint manager) ph.[protected]
Umesh (General manager) ph.[protected]...