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SRS Travels Complaints & Reviews

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Last updated Apr 26, 2024
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SRS Travels, #12, First Floor Ujala Avenue, Narol Sarkhej Road
Ahmedabad
Ahmedabad District
Gujarat
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380055

SRS Travels reviews & complaints page 19

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V
Vino Brave
from Mumbai, Maharashtra
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very slow driving, not meeting the time to arrival

Hello,
I had booked sleeper bus from bangalore to nagarcoil service. My pnr is, 21782189.

Service: py 01 ck8217

The vehicle starting time is 8.30 at kalasipalayam bangalore. Actual arriving time to kavalkinaru 20 kms before nagarcoil. I used to arrive the same place max at 7. But this time why this much delay i really didn't understand. The bus now it's reaching tirunelveli.

As a passengers...
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C
Chiragdss
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charged extra amount

I travelled from hyderabad to belgaum dated 06/02/2018 and the bus number was ka4405. The driver and the conductor together charged me 500rs. They harassed and acted like beating me. Took 500rs from my pocket. Please take necessary action on them and remove such people from the job. They will definitely effect the entire srs travels. And in future i feel i will not travel in this travel through my life.

I want my 500rs get...
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P
punith badiger
from Bengaluru, Karnataka
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literally I'm not able to sleep

Hi team,
I'm not able to sleep because of one drunk person is sleeping side of me . Even he is not allowing to open window also...this smell is disgusting . Please make one rule for us also.. please don't allow any drunk person in bus . We are also humans . understand us thank you...
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P
Pat D
from Pune, Maharashtra
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dropping female passenger in the middle of highway

Driver by name pakirappa hubli, route to shirdi dropped my wife in the middle of freeway and started arguing saying we cannot drop you too your home and all. My wife boarded bus from belgaum and she repeatedly asked agent in bgm reading dropping point, and confirmed bus would stop at hadapsar.. Later when she arrived at pune, she was told they will drop her to hadapsar but internally driver and other helper decided to drop her in the middle...
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A
Abhay Bharath Kumar
from Kanniyakumari, Tamil Nadu
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television and bus untidy

Kindly note my booking pnr no. 21639188 booking from pune wakkad to bengaluru. I am facing issues of television not working in the seat which i have booked. Kindly note this nd provide me a different seat as i have booked 2 seats. Or else i need a full refund or a different sleeper coach bus for the same day.

Thanks & regards
Subedar. Abhay bharath kumar...
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U
urrat
from Bengaluru, Karnataka
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bed bugs found in the bus

Website:[email protected]

Dear Passenger, Bus Journey details from Bangalore to Hubli on 22/01/2018 are PNR: 21548030, Seat No: 18, Reporting Time: 08:45 PM, Boarding: B T M Layout Pickup Van/Bus at 09:00 PM, Service No. BNG-Belgaum Multi Axle Benz, Bus No: KA-51 AA -1494 and Helpline No:[protected]
--
www.srsbooking.com

Dear Concern.

I was travelling in this above bus and i noticed a bedbug in front of my seat and made...
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A
Akshu Kori
from Ernakulam, Kerala
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delay in arrival by 2 hours and 45 min

Bus was scheduled from pune at 10:50 pm and most probably arriving at 1:30am still!!! Is this not insane!!???! It’s completely wrong!!! Half an hour plus or minus is adjustable!!! But more than 2 hours!!! It’s humilating and to stand wit a family in the night not even the arrival stop is good for family to rest!!!
This is not the first time... It’s the third time and above the saturation level!!!
Pune to bagalkot takes...
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V
vaishnavi chandrashekhar
from Tiruvannamalai, Tamil Nadu
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reckless driving leading to accident

Address:Bangalore, Karnataka
Website:srstravels.net

I would want to raise a complaint about the inconveniece caused by the dangerous journey in the SRS Travels . I was travelling from hyderabad to bangalore in the bus number KA01AF5543. After travelling for certain Kms the bus driver hit a car minorly damaging the rear of the car completely. We the passengers overlooked the incident considering it to be an humanly mistake. But after few more hours of journey the driver again lost control of...
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Address:Bangalore, Karnataka, 500037

The journey was to start at 10pm at race course road, however it started only at 11. Pm.

As per the package they offer free darshan. Once we reached, to our surprise they asked us to buy rs.300 special darshan tickets.

We reached tirupathi at 3.45am. We were given only 30 mins for two persons to get freshen up in a sharing room. All they hurried us is to make us stand in a queue till 8am to buy rs.300 special...
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I would like to bring to your notice that i was travelling in the above bus with my pnr no[protected]Bus no - 2865) and i had kept my luggage in the dicky of your bus, later on the conductor kept some container with fish over my luggage and all the water from that fish container seeped into my luggage and all over my clothes and books present in bag got dirty with the fish water. I had to attend an very important meeting today morning at...
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S
Spectrum powers
from Kollam, Kerala
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material kept at ahmedabad for 8 day without loading

Address:670601

L. R no.73/1931 was given to s r s logistics ahmedbad on[protected]. When we checked kaanur (Kerala office) came to know that they are planning o load today only this was not either inforedm to us and the materieal was to supply for an school for there festival which was done on today. Due to this iresponse behaviour of k s r s we have lost all the future orders a...
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G
gogulak kannan
from Korampallam, Tamil Nadu
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I'm complaining about worst driver exp

I booked more than 10times in srs booking most of the time they came by late, they won't keep up time punctuality, driver char was worst, he spoked rudely, last time i went 10min late they asked me to give 100rs to driver for adjustment, i asked them why i need to give money, they tell like they are waited for me that's why asking money and that driver told no need to wait for none, if i come late you complaint in srs office, really worst...
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K
kasirajan84
from Mumbai, Maharashtra
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complaint against srs travels

Address:Chennai, Tamil Nadu, 600053

Very poor service...
We have take ticket...rate Rs 2000.00.

Tv is Not working...Ver worst interior...A/c water leak all seats...

Thay don't departure on time and specified dropping point...

Very worst ... customer service..

They mentioned... dropping point at thangamayil jewelry in Kovilpatti...but they force to dropped... Kovilpatti bypass road..@9am(dropping time4am)..br...
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A
Anupama Bhimnath
from Patur, Maharashtra
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illegal usage of contact details

Address:Solapur, Maharashtra

Hello,

I'm Anupama, I usually travel from SRS travels. It's been a long time this number
[protected] named Some chidanand agent or some employee of SRS spamming me. Facebook, Instagram and many other social media and even my contact number continuously irritating me. It's high time that I take some action, before registering to some police complaint, I thought prior I should inform you people and take some...
+1 photos
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N
nirmala joe
from Chennai, Tamil Nadu
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bus cancelled against ticket no.21258099 dt. 3.1.18

Website:www.srsbooking.com

Booked a online bus ticket for 3 passengers thru srs travels website to travel frombut received a call from chennai office that the bus was cancelled and the amount will be refunded to the same bank. But till date no refund is received and when v call chennai office, they r not responding properly and asked us to call bangalore number and the number is not reachable. Pls arrange to get refund from them....
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A
agroacts
from Vijayawada, Andhra Pradesh
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worst service. misleading the timings.

Address:Bangalore, Karnataka, 560001

I am travelling in srs from belgaum to bangalore. The worst service i have seen.in the website the reaching time is mentioned as 11.30 and it reached at 1.30 to bangalore. And the driver stopped bus at 10.30 pm for food because of free food to him inspite of passengers complaining to stop earlier. The bus no. Is ka 51 aa 4388. The behaviour of driver is also rude....
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A
Archit711
from Bengaluru, Karnataka
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lots of cockroach...

As i boarded the bus from bangalore to mumbai on 8th jan 2018. The bus no is 1419. The bus stared at 6 o'clock from and rao circle. As the journey began small small chockrockes started coming on top. Later on found a lot of chockrockes slowing coming up from all places. The bus was absolutely not clean. Lights were not working. Tv is fluctuating. Switches are not proper.
Pnr no.21305069
Contact number: [protected]
Pnr...
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N
Nikhil Hiral 7
from Bengaluru, Karnataka
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luggage place

There will be no space for luggage to place.
They use to place our bags in the place of stepney.
Our luggages got damaged.
Bus details:/
Srs travels
Bus number:ka 51 b 7719
They use to keep there goods at our luggage place then no space for our luggage...
And seats are also not working properly..
So please solve these problems for passenger comfort...
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M
Manideep K
from Idukki, Kerala
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the quality of travel service

I am a student from telangana currently studying in tamil nadu. I travel a lot and all of it by bus. I have tried many travel services and by far this is the most mediocre and ignorant travel service agency i have ever seen. They claim to be providing the best service in market but it's quite the opposite. It would be an understatement when i say this is the most unreliable bus service. Yesterday i travelled from trichy to chennai on 05/01/18...
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A
Anjali Torgal
from Dharwad, Karnataka
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booked semi sleeper seat but but i had to travel was seater with push back

Booked semisleeper seat from bengaluru to belgaum but the bus that arrived had seats with push back and no footboard. The condition of the bus was bad and journey was bumpy. The customer care was highly inefficient and seems to treat people like goods. Worst travel experience of my life so far. Surprisingly they spent half an hour trying to convince me that the seat was a semisleeper. I am a frequent traveller and i very well understand the...
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