SRS Travels Complaints & Reviews

I had booked ticket from mangaluru to bangalore and whole journey was unpleasant. The guy who booked next to me was so big that he occupied my seat as well. I was not having space at all. I even requested for change of seat but i did not get helpful response. Kindly look into it.
Hope i will get the response asap.
Mangalore to bangalore
Mmt booking id: nu[protected]
Operator pnr: ts[protected]jtka/19889669/manipal-bng-hyd...

The bus from pune to banglore is delay by 2 hours and which is too much terrible service i could expect from any travel agency. This is my second experience and still it made me frustrated and all my schedules were changed due to which i even lost the chance to meet a client.
Below is the details:
Dear passenger, bus journey details from pune to bangalore on 06/10/2017 are pnr: 19773003, seat no: 21, reporting time: 06:45...

Dear sir
My wife travelling on dt.29.9.17 from bangalore to badami.
As per the srs timing they should reach badami at 7.30am.

They have take almost 13 hrs.

This is not right way to travel in srs.

Pls take action on delay to reach badami.
Bus no: ka01 ab1942
They have charge rs.916.00.
My ticket details given below..
Ticket no: tkas56967813
Pnr...

It is showing very high fare if it is falling on the long weekend, why this is happening like this and no control from government.

100 % hike, this is really not acceptable, where normal people would go when they have such a high fare. This is happening for long time and nobody had taken action on this.

I have attached the screenshot of the fare. Please action on them....

Normally the price of the ticket fare from hosur to thiruthuraipoondy is rs. 693.5 (Example, please check the price details in http://www.srsbooking.com, date : 21.09.2017)
But if you see the ticket fare in the date of 28.09.2017, rs 1472.5. (Example, please check the price details in http://www.srsbooking.com, date : 28.09.2017).
Exactly they have doubled the ticket fare....

11.40 pm bus from madiwala to chennai came in with luggage deck completely filled with luggage already which are not passenger luggage but some thermocole boxes. When asked to adjust and keep atleast one bag they denied the request. When asked to contact manager one number was given who disconnected the call first time and second time said he will talk to driver. They using these busses as lorries to transport goods rather than accommodating...

Bus no. Ka 01 ae 2596. Bus driver was very impolite and did not stop for almost 6 hours without bothering to see whether people are being inconvenienced or not. I was one of the few ladies on the bus who was high inconvenienced by the inability of the driver to stop at regular intervals. He stopped for dinner at midnight and did not even give enough time for us to have dinner. Hardly 10 minutes stop. At our destination in hyderabad, he didn't...

One of the worst bus experience in recent times very rude unprofessional behaviour of driver n his assistant, left around 11.30 from blore n reached hyderabad at around 10.30, all the way dey boarded the passengers, bargaining was going on just for 50 to 100 bucks dey provided the seats n made sure that all seats were occupied throughout the journey, driver was on mobile majority of his journey wen asked used abusive words, wen asked for...

When iam traveling from vijayawada to bangalore today 13 sep 2017. Passengers without tickets are boarding into bus like vijayawada to guntur like that. Which i felt that no security to ur belongings and not reaching on time would be my concern. I hope proper action would be taken so that further i should not hesitate to travel with ur service. Thank you....

Bus journey details from bangalore to koppa on 08/09/2017 are pnr: 19460483, seat no: 12l, boarding: madiwala (Pickup van/bus) at 09:00 pm, service no. Bng-koppa sringeri non a/c sleep, bus no: ka 51 aa 6983 and helpline no:[protected]. I called driver no and helpline no [protected] so many times but they are not respond in a single time. I waited for bus from 8.00pm but they are not pick me from madivala to magestic office staff doing time...

Ka01 af 2981 late pick up from indiranagar and indira nagar office staff doing time pass with co staff and didn't respond promptly to customer. I was getting late and my bus timing was10:00 pm who's the response for my loss of time, money, office work? I lodge complaint at srs corporate office also and going to inform cmd. As well as fir lodge at megestic police station. Case copy to civil court...

Date : 7/9/2017
Bus route : bangalore to trichendur
Actual time at wilson garden is 7.45 pm but bus came at 9pm only.
This is not the first time. It is happening every day.
Very very bad... Time management

Date : 8/9/2017
Bus route : trichendur to bangalore
Actual time at arupukottai is 9.15 pm but bus came at 11pm only.
This is not the first time. It is happening every day....

I travelled through srs travels on 01.09.2017 from tirunelveli to bangalore.. My bus got accident near salem.. More than 20 persons injured and admitted in hospital.. Remaining were sitting on road in rain.. We couldn't even collect our baggage from police station as the manager of srs travels didn't come even after 5 hours of accident.. They didn't arrange any vehicle for us to go from the accident spot which is 15kms away from salem.. Also...

Hello,

I was about to travel from ahmedabad to bangalore through srs travels on 4th sep, 2 pm volvo bus. My pnr is 19380668.

However, the bus was cancelled by the srs facilities. I received this information through one of their executives named mr imtiyaz (Ahmedabad office) ([protected]). He informed me about it and told me to cancel the ticket to get the full refund. He gave me this information after consulting...

Hi.. I felt one of my really bad experience with srs travels.. I plan for my relative marriage from banglore to mayiladuthurai... The bus suppose to reach mayiladuthurai by 6.30 am as per the schedule.. But it reaches mayiladuthurai by 10am... From trichy onwards the bus drivers started filling local tickets from each and every stop... The passangers us started fighting with the driver's but no use... It's better to use govt buses instead...

While booking srs has told drop out at 7:30 it's panaji to bangalore bus departure 10:15 from ankola and they given a damage bus and midnight shifted to another bus. And later drop to bangalore delayed this is really a cheating u people are so irresponsible i will complaint again i[censored] people not resolved this issue i will raise a serious complaint. This fault is purely from srs bus driver no one else is responsible so take action against...

My father in law had to travel to nagercoil urgently. He worked as a inspector of police (Fp) kanyakumari district. So we went to srs office, wilson garden on 4th sept 2017 at 8:48 pm and enquired about a bus. The guy said that he has seat in a sleeper bus to nagercoil (8:30 bus). And he booked a seat in it and my father in law paid 925 rs for the ticket. We both were waiting in the wilson garden lobby and i asked the guy in the lobby, when...

My parcel is booked from udaipur on23-08-17 & its dispathch from your udaipur office on 24c aug. The parcel lr n0 is:77/172.. Its booked for hosur. According to your system status the that parcel is received by that person mr. Naveen kumar at banglore of srs and its dispatch for housr by mr. Balaji on 26 aug.. But still i am not getting my parcel from hosur srs office. I want my parcel urgent.. If asked for the parcel i am not getting satisfied...

Dear sir, we travelled from kumta to bangalore on 29th of august at 8:15pm boarded at kumta. As we were traveling to dubai next day we had 9 baggages, and kept all the baggage inside the baggage cabin. Morning we realized that all the baggage are fully submerged in the water. This is not due to outside rain, this is because of water already present inside the luggage cabin. Crew could have informed us before regarding this, we could have...

Either SRS to take people or goods, taking both in the bus and taking so much time for loading unloading at several places..We are preferring private buses only for timing..If timing is not critical, we shall prefer Govt bus with cheaper cost. Its not my own opinion..Its from all passengers..Now I am in PY 01 CD 1155, (Bangalore to Tiruchendur) going with 4hrs delay.....