SRS Travels Complaints & Reviews

I have booked srs travels sleeper coach which was there at 9.30pm from bangalore to kumta on 27-11-17 for travelling date on 29-11-17 but it almost 2days of my reservation still i didn't get the conformation message regarding to that so i want to know whether it has been confirmed or not so please get back to me on [protected] or [protected]@gmail.com...

Your srs bus service is totally waste and your drivers behavior is too worst.. They came maski by a time of 9.45 and the departure time as per the booking details is at 9.15. So who is responsible for this.
And they are not even reday to provide the reporting manager number. Who is that person.. Is this the way of providing the service?? Why vrl travels wont do this? Learn from them on how bahave with customers.

Vehicle...

I am travelling from bangalore to chennai today 26th nov, the srs travels bus charged me 1100 online.. My bus time was at 11:15 pm to be boarded at kalasipalayam. However the bus did not arrive at destination, another bus which was going to trichy /tanjore took 8 passengers and dropped at double road.. The original bus which was allocated arrived at 12pm, and # there was not even water bottles provided in this bus. I called up helpline they...

Srs travels bus which was from hyderabadto belgaum scheduled on 24th november 2017, met with an accident in middle of the journey and the driver absconded, passenger got injured and hurt. No care given whatsoever. Passenger is 68 years old female and us injured in the back. Bus got lifted and jumped above to almost 10 feet up. Srs travels taking no responsibility whatsoever of this....

Pnr:20557989
I booked a ticket to bangalore through srs mobile app. I wanted to check how much i'll lose if i cancel the ticket. Without any confirmation the ticket got cancelled and no refund provided. I really didn't want to cancel it and want to travel on the same ticket, but i was asked to book again with another rs.1000. Within few minutes the ticket is sold to different customer and i lost my money as well as my seats....

I am regular traveler of bus bus, i keep saying to bus driver regarding this problem still it's not corrected. But srs don't reduce cost in bus charge becuase it's charging for all these services.in these cases vrl takes care for the customer complaint vary seriously hope srs as well. Most of the time i am seeing srs is allowing drinker to travel in the bus this is causing other passengers safe journey hope to see action on this as well....

I am travelling from bangalore to tamil nadu by srs travels. I am in bus right now. Service agent of the bus is misbehaving and talking like typical rowdy. I am helpless. I am not getting any justice. They tell that i can't do anything. Any suggestions from you?

I sent above message to police commissioner goyal_abhei and posted a message to bangalore city police via twitter....

This is regarding my travel from hospet to bangalore on saturday 04th nov17. (Bus no ka42 9305)

My bag having iphone6s and cash around 13000 was stolen by a suspect seated at 1u whose ticket was booked by travel agent at srs office @ gangavathi.
The suspected person seated 1u has stolen my bag and got down in between before reaching the destination ie bangalore. The driver has claimed that the person got down near chitradurga.br...

Bus number - 9154 from bangalore, 8th mile at 11:25 pm to manipal, 31st oct. I was in seat no.7 next to the window, seated next to a man at seat no. 8.in the middle of the night while i was sleeping the man had touched me inappropriately from behind in many regions and i shouted at him a little later causing him to run to the seats behind. I went to the bus driver and complained immediately and i told him the gravity of the situation and...

Hello everyone,

I like to bring this incident happend yeaterday regarding the pick up point from an srs travels bus py01 cc 5571 muredeshwara to bangalore (9.15pm departure). I got a message as my pick up point as "opp tonaveen restraunt". Few minutes back the driver of the bus called and demanded to be in the point 8:45 pm though the reporting time being 9:00 pm and departure time being 9:15 pm. (But didn't mentioned...

On 26.10.17 at 8.45pm my self & wife got into srs - bangalore to mayalarathurai bus no 1380 with birth u2-u3. No problem till we reach trichy at 3.30am. At trichy chatram bus stand the driver stopped bus & asked trichy passengers to get down since bus will not go to main bus stand srs office & he is going bypass. Like us others also got down cursing the driver.
If they are not dropping at main bus stand should inform early so that...

We have shipped the materials from bangalore to tenkasi office with necessary gst bills
On 16th oct 2017 through srs travels with the lr number is 1/28701, because of delay from srs service
It received tenkasi on 18th diwali day as a holiday of srs and our office,
That is breakable materials as bill says those are computer items, if we keep in cargo office they
Might get damaged, so we follow up with srs tenkasi,...

Myself yasmeen from bangalore travelling date is 24.10.2017 from bangalore to udaipur. We don't have any problem with driver and cleaner d problem is inside d bus many cockroaches and smelling so badly we felt like nausea many people who where travelling with me even they felt same thing. And another complaint is about a restaurant in gujrath hotel name is ronak d food so third class i don't know on what basis u people have kept them to serve...

We have booked tickets from pune to udupi on 14/10/2017 is confirmed with pnr: 19344961, mumbai-mangalore multi sleeper. Seat no: 1l, 2l, 3l, 10l, 2u, 3u, 5u, 6u. Operator has cancelled the service and shifted to mumbai-mangalore scania /volvo (2, 1, 27, 28, 34, 33, 32, 31- 8 seats).

They have not given the same service for the cancelled tickets. We have booked tickets for sleeper but after cancellation they have given seater....

I have booked my tickets from bangalore to nasik from srs travels. My boarding point was madiwala near silk board bridge.
Reporting time was 8:50am. We have waited there more than an hour. We were seating at srs office. Srs office executive send us opposite to srs office to board in to the van. We crossed the road at 10am (When the traffic is on high) with luggage & small baby but the pick up van came in front of srs office. Again...

Hello sir,

My name is sibin. During our journey from bangalore to panjim on 28th sep 2017. The bus was suppose to start by 10.15pm which was purposefully delayed 3 hours and we reached panjim by 3.30pm the next day, where we are suppose to reach by 10am. Also during our journey we were badly effected by bed bugs in our berth. I have paid 6400rs for a double berth. This is so very disappointing to get an poor experience in...

We have made ticket from hyderabad to mangalore for 13/10/2017. We want to cancel the ticket imideatly the details of tickets are as follows:

Name - parag chourey
Departure -12:35
Boarding - miyapur allwin pickup van/bus

Srs travels redbus ticket id : tkb[protected]

Scania ac multi axle semi sleeper (2+2) booking reference no :ts[protected]tebj/19980878/hyderabad-bng-manipal-scania/volbr...

I booked 2 tickets from trichy central bus stand for tirunelveli on 09/10/17. She instructed me to go srs office before 15 minutes for 11.30 bus. I was waiting for half an hour in the office. After 11.30 i enquired about bus they told me to go opposite to murugan temple junction. Then again i came back to junction with heavy rain. 12 of midnight the bus came. Without any attender driver only checked my ticket.in seat no 11 and 12 somebody...

I booked ticket for 12th october today. But it got booked for today. I ensured the dates while booking and have screenshot aswell. But it booked for 9th october only i. E. Current day. I tried calling the srs service number to cancel or postpone the ticket number.
Not happy with srs customer service not the web/ app behaviour.

Raised fir in the nearest police station....

Dear sir ur bus is every time late 3 to 4 hours very bad service, i have traveled 5 times in bus not on time every time late your driver is stopping bus on many hotels for too much times all r getting commission from hotels.
Pls this was my last time to travel i[censored] can't better ur service
And the numbers ur giving in msg to contact on that number nobody reply, no answer.

Dilip jangid
[protected]
[protected]@gmail.combr...