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SRS Travels Complaints & Reviews

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Last updated May 8, 2024
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SRS Travels, #12, First Floor Ujala Avenue, Narol Sarkhej Road
Ahmedabad
Ahmedabad District
Gujarat
India
380055

SRS Travels reviews & complaints page 24

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S
Sumukh Hungund
from Hyderabad, Telangana
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complaint

Website:www.srsbookings.com

Today we came from dharwad to manipal in your travels bearing the bus no. 5831. Your bus driver asked us to get down near udupi and arranged them in an another private carrier. When i have booked my ticket up-to manipal is it not your travels responsibility to drop me till the destination. When they asked the driver he told since only your seat is their till manipal we cannot come till manipal. Also some passengers were boarded on the way...
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S
sura krishna
from Addanki, Andhra Pradesh
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bad behaviour of bus driver he didn't switched off lights

Hi team,

Am traveling from bangalore to nellore 04 aug 2017 in srs travels, bus no ka 01 af 5539, i requested driver to switch off lights as lightening is much high compare to other buses it was just like day whole night, he argued with me that he won't switch off and told me what ever u do u do like a rowdy, he told that it was ladies exist then, if it is a reasonable lighting i would adjust but it is disturbing lighting,...
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V
vinodlumiere
from Tumkur, Karnataka
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pick up bus driver fully drunk and smoking inside the bus

Address:Bangalore, Karnataka, 560036

Today, 2nd aug 2017, i was waitinf gor my 9.15pm pick up bus at kr puram srs travels shop. Ka01 af 753 was the pick up bus and kr puram pick up bus driver was initially late by 15 mins to pick up and on the way he stopped at gandhi nagar to give away the parcels. We all had to wait for 15 minutes until they find the guy whom to deliver the packages. That moment i got a call from srs saying bus is waiting for me and i went to give the phone...
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R
rohit Rohityuvi
from Mumbai, Maharashtra
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driver and ticket checker

Address:Mumbai City, Maharashtra, 401101

Hello sir m rohit jain traveling regular in srs travels the driver abd ticket checker not talking properly with customer they talk like rubish and short temper how to travel in srs next time. Make mantaine these driver and ticket checker they are thinking like they are the owner of srs form pls iits mi request to handle dis last time also they talk rubish for ex we ask to driver where will b next stop they talk go and sit on your place i...
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L
Lakshman112211
from Hyderabad, Telangana
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pick up issue

Address:500056
Website:www.srsbooking.com

SRS bus number KA 01 AE 1805 travelling to bangalore from hyderabad with pnr 18867868. I was about to pick from radhika theatre point at 8:50pm.. But the bus came at 9:00 and the driver didnt stop the bus at the respective bus stop and when i called him he was simply saying it was a mistake and purely due to confusion and he was asking me to come to the next stop... I had to take the bus to reach the next point and then when i reached the...
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P
Premprs1
from Bengaluru, Karnataka
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I'm complain about bad response and want refund

Address:Bangalore, Karnataka, 560068

Hi srs

I'm regularly using srs i booked yesterday ticket from gobichettypalayam to bangalore pick time 11.23 i waited till 12.40 bus not came i was keep calling from 11.20 to driver he not picked then i called srs customer care they said wait, after long waiting i harsly asked them they are saying bus already crossed my boarding point i don't know what to do to go bangalore i least asked them to refund but they disconnected...
+1 photos
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R
Rajesh S R Appu
from Bengaluru, Karnataka
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the behaviour of the staff in the bus

Address:Bangalore Rural, Karnataka, 562123
Website:Consumercomplaints.in

I was scheduled to travel from nelamangala to mangalore amd boarded the bus no. Ka42 a 788 at srs pickup point in nelamangala. The staff present in d bus were not of professional behaviour. They dint even guide me when askd abt wher d seat is and they used derogatory words without giving respect and startd threatening. When i asked to give their office no. I will complain they are lik do complain to anyone we don't care.
The worst...
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S
Shaik Basha
from Pune, Maharashtra
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driver rude behaviour

Address:Mumbai City, Maharashtra, 400056
Website:SRS booking.com

Hi, i was supposed to travelling from mumbai to bangalore on 23/7/2017 and bus timings is 3.30 pm. Driver started calling me from 3.20 pm to come and catch bus but i was struck in signal near by area. He started warning me to come within 5 mins otherwise wll leave the place and finally when i reach at 3.40 pm the bus already moved to other place.

My question to driver and srs travels:
1. Have u run buses on time at all...
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D
Deepti A
from Changanacheri, Kerala
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ac not being on even after telling twice

Address:Bangalore, Karnataka

I am travelling from bangalore to pune from the bus ka - 51 d - 9953. This is in regard to the srs ac bus in which the ac isn't on and the driver giving the reason people will need to go to washroom and we won't stop anywhere. This is the lamest reason i have heard from any driver for not providing the service which we are liable for and have paid for it. Even after repeated requests they don't pay heed to you and making us feel uneasy. Pathetic...
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D
durgesh91
from Dhule, Maharashtra
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delay bus 3 hour

Address:Mumbai City, Maharashtra, 400060

My name us durgesh
I trevel banglore to mumbai every month but this time driver pickup local passenger in every stop and bus speed is to low and so many passanger disturb with this driver and service.
So please take streaky action on driver
Bus is delay 3 hour and there is no traffic area.
Seat no. 5, 6
Bus no. Ka01 ag 4338 benz
Date of journey 21/july/2017...
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R
roopa pawaar
from Bengaluru, Karnataka
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unfit and worst bus service

Address:Thanjavur, Tamil Nadu
Website:www.redbus.in, www.srstravels.com

My mother was travelling from tanjore to hosur.in red bus when i booked a ticket and when i applied filter in the portal to select seater bus, it showed sleeper and booked it thinking its sleeper,
As soon as the passenger boarded the bus they are giving seat 17/18 upper birth, how can a 45 year old sick woman climb upper birth and finally she was given 7 lower, but actually i booked for seat no 2,
If somebody is reading this...
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A
ankitha Shetty
from Bengaluru, Karnataka
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change of bus without information

Address:Dakshina Kannada, Karnataka, 575001

Hello, i booked a ticket from mangalore to hyderabad in srs multi axle but the bus incharge asks me to get down in blore srs agency that too at 5.30 am when asked he says there would be another bus in few minutes and the bus leaves with no information regarding the next bus. The srs office opens at 6.30 and then when enquired says next bus is at 7.30 i almost had 2 hours laps adding on the next bus is srs benz. If i had to travel in srs benz...
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S
Sharath Dambal
from Bengaluru, Karnataka
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About bus driver and his vulgar language

Respected sir,
Bus no. Ka 42 a 993 from manglore to kalburgi, the driver was very rude to all the passengers he driving was very rash, he used all the dirty dirty words towards the passengers, kinner threw our bags in to the baggage like anything, after showing all the baggage package slip he took the money from us, they told that they will stop the bus for dinner at 10 to 10:30 but he stopped for the dinner at 11:30, one of the...
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Pavithra Sudambi
from Bengaluru, Karnataka
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Without permission shifted tickets from seat to sleeper

Address:Davanagere, Karnataka, 577002

Hello, i booked 2 tickets from dvg to bng on 29, i booked as seater buss but without customer permission srs shifted to sleepr couch buss. This is not fair how can you shifted, for that i cancelled my tickets for that also they are taking cancellation charges, simply loss of money. Worst customer support, i enquired about this in dvg's srs travels their answer is not acceptable. Still they are not refunded my amount. The worst experience...
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S
Srikrithiga Narayanan
from Rewari, Haryana
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Rude behaviour of driver

Address:Bangalore, Karnataka, 560058
Website:Srs booking.com

I travelled from Bangalore to Ahmednagar in the bus KA 01 AF 556 on 07/07/2017.. It is a 14 to 15 hr journey. He stops anywhere he feels in between as many times for peeing on the way and not even at a proper place where a girl can use. We were only two girls in the bus and he stops some place where there were no water no light and doesn't even give 5 mins of time to go and come back. Threatening saying he will leave us in the road and go....
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A
alpa jain
from Bengaluru, Karnataka
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Not returning my Black jacket

Address:560002

I travelled in SRS bus from dindigul to bangalore on 2nd July
PNR[protected]
I left my black sweatshirt in the Bus seat num 37 38, conductor (conductor num [protected]) said he gave jacket to Vinod nayak who works in SRS kalasipalya . I called to ask Vinod nayak is there or not, A lady said call in the evening . When i called in the evening Vinod nayak said sweatshirt is thrown in dustbin
My first travel with SRS and...
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K
Kalithas Srinivasan
from Bengaluru, Karnataka
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Ticket price

Address:Krishnagiri, Tamil Nadu, 635109
Website:Srs travels

Hi, this is kalithas today I had booked two tickets, hosur to chinnamanur. In the home page the ticket price mentioned as 650 /ticket. During booking it was took 854 RS. When I went inside it was shown 899 RS and disc 44. This seems you are doing fraud. Where is genuinity. You are making people as fool. If you are continue it will affect your service. Attached files for your reference...
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R
Raghavan Renganathan
from Kollam, Kerala
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Luggage and unprofessional behaviour

I booked an AC bus from Bangalore to Thanjavur. I had a couple of bags with me, and when asked for a place to keep my luggage, I was asked to keep it in my berth. I asked for storing them under the bus, I was told in a very rude way to stop talking and get in else they would add extra charges for bringing luggage. I am allowed to carry two bags with me and if it is not carry on it should be stored under the bus. Then when my frnd was helping...
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A
Aravindh Ram
from Banavar, Karnataka
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Driver

Address:577001

Hello this is dr arvind from bangalore
I had boarded davangere bus on 26june 2017 by 11.30pm at yeshwanthpur.
I was supposed to be dropped at davangere.
But i was dropped at rannebennur toll gate and left alone for myself.
I had the last seat in the bus nd i wasn't feeling well (Running fever)
Driver claims tht he shouted for few times in davangere.
Is it not drivers duty to look for passengers before...
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S
Saptraveller
from Hyderabad, Telangana
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Interruption of travel and sudden change of bus

Address:Salem, Tamil Nadu, 636030
Website:Red bus.com

Pnr number: 18415045. While traveling from salem to madurai on srs travels (Ticket booked through red bus.com) i was forcefully made to get down from the bus on a highway early morning at 2.50 am. I was told the bus would not go to madurai anymore! They changed me to another bus when my ticket clearly said that the drop point is periyar bus stand. When refused to board, the driver is just screaming at me that this is your only option! How...
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