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SRS Travels Complaints & Reviews

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Last updated May 8, 2024
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+91 99 0006 3483
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SRS Travels Head Office Address

SRS Travels, #12, First Floor Ujala Avenue, Narol Sarkhej Road
Ahmedabad
Ahmedabad District
Gujarat
India
380055

SRS Travels reviews & complaints page 25

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S
Satyapal Jat
from Ramapuram, Andhra Pradesh
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Veg non vegetarian mix hotel stop

Address:Bangalore, Karnataka, 560075
Website:www.srsbooking.com

I am pure veg, but during journey nashik to bangalore date 19/6/17,
Bus num ka42a 1417 is stop at galaxy restaurant that is non veg mix restaurant,
My religion i can't eat in non veg mix restaurant, now i am very hungry but i can't it in this restaurant, plz solve my problems,
Me purn shaakhahari hu or srs travels me journey kar raha hu nashik to bangalore 19/6/17 ko, muje bahut tej bhukh lagi h but in logo ne bus...
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Lokesh Pulipati
from Sirkazhi, Tamil Nadu
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Refunds

Address:Hyderabad, Andhra Pradesh
Website:Srs travells

I booked bus ticket on 15.06.2017 from hyderabad to vijayawada, s. R. S travells. While booking it showed bus starting time is 3am. So i booked at 3am. I got the ticket. But at 3am the bus not started and i called to travels, they were not responded. After 30min they told me that bus will start at 6.30am. So i had urgent work and took another travel bus. So its your mistake to show the bus timing. Add money to my wallet which i debited.br...
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V
VenkateshPrasanna Muradi
from Bengaluru, Karnataka
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SRS Bus cancelled but not refunded the amount

Address:560077
Website:[email protected]

Hi srs travels,

Pnr : 18228968

This to inform you that i have booked ticket online from bengaluru to kukanoor, journey date 13/06/2017, departure time 10:15 pm.

Since bus was not available at 10:15 pm, i have taken other bus and reached to kukanoor. But at 10:30 pm i got a message that srs has provided another bus by rescheduling the time at 10:45 pm.

Later to this today 14/6/2017...
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S
subbyvinod
from Ahmedabad, Gujarat
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My parcel is missing

Address:Ahmedabad, Gujarat, 382470
Website:www.fortunehotels.in

I booked one parcel from ahmedabad on 30.06.2017 at srs narol office. The cost of parcel delivery was rs. 600. It was suppose to deliver at bangalore on 02.06.2017. Till date the parcel is missing. On several contact on given tel. Numbers people are not giving answer and are using bad words.
I would like to share the tel number on which we made call to findout the parcel.

My lr number is 73/6548 dated 30.05.2017 time-03.19...
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B
buspreeta55
from Bandipura, Jammu and Kashmir
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Late reaching

Address:Belgaum, Karnataka, 591118
Website:Gmail

Sir, i named basappa n sangainavar travelled on 10/06/2017 from belgaum to mumbai srs bus number ka 01 af 300 and i have to catch the train from mumbai central and further flight from delhi next day but due late reaching of you bus i can't boarded because why it's happening in pune your staff took so many people without ticket and he stopped the bus near about 2 hours in pune moreover 35 minutes for lunch and a total of 2 hr 45 minutes while...
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P
Praveen Nayak
from Chennai, Tamil Nadu
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Delayed refund of ticket for cancelled bus

Address:560102
Website:www.srsbooking.com

Bus between belgaum and udupi on may 16 was cancelled by srs travels because they mentioned that the bus broke down somewhere. And they mentioned that i shud send a mail for refund. I returned to bangalore and then sent a mail on 25th may for the refund and also called up [protected] and got a number and the person on the line mentioned that the refund would happen in 3 days. I had to recall that the refund had not happened and called the...
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B
Bhavana Bhadane
from Pune, Maharashtra
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Bus delayed by 7.5 hours

Address:411057
Website:www.srstravels.net

Hello srs travels,

This is to inform you about the major inconvenience and tragedies caused due to the poor and delayed service by the srs travels, the details for which are as below :
Date of journey - 26/5/2017, 08.30pm from wakad, pune
Expected arrival in bangalore - 27/5/2017, 11.00am
Source - pune
Destination - bangalore
Bus number - ka 51 d 9405
Mticket no:[protected]
Pnr:[protected]ts[protected]jegnbr...
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riblr69
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Srs office ahmedabad bording poin paladi mobile no+918905137137 regarding bus no. ka01af9232 dated 4-6-17 jodhpur-bangalore

Address:560002
Website:www.srsonlinebooking.in

We want to take legal action against srs office staff paladi, ahmedabad. I would like to contact and talk with srs head quiter incharge and want to take action against staff. Please contact me urgently.

Passenger name: shankarlal choudhary
Seat no. 29.
Bus no. Ka-01af9223
Date: 4/6/17
Bus route: jodhpur bangalore.

Paladi boarding staf[censored]sed very bad language and i have all the recorded...
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N
Naveen Kumar A P
from Bengaluru, Karnataka
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Status of consignment no: 506 / 9517 dtd 28-05-17

Address:560058

Dear sir,

I am trying to contact 26704492 /93 from the past 3 Hrs to check the status of Consignment No: 506 / 9517 Dtd 28-05-17 but in vain. Finally I got the connection and the person who lifted the phone for 5 minutes and disconnected without talking to me.

What is this? This type of attitude is not at all good?

Customer...
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V
vasanth.s
from Udupi, Karnataka
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Ticket / invoice issue

Address:560038

As I have booked bus from Bengaluru (Madivala) to Chennai (Koyambedu), Booked bus at Madivala SRS Office on 17/05/2017 at 11:40pm bus for AC Sleeper bus. Your SRS guy has told only AC Sleeper bus is having available seats & ticket rate is RS.1000/-. So I agreed & booked ticket for Rs.1000 but not giving the hard copy of soft copy of ticket. from 17/05/2017.

I kindly request you to share me the Invoice copy of the journey ticket.br...
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R
Reghunathan
from Pune, Maharashtra
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Rude staff and financial loss

Address:Dakshina Kannada, Karnataka, P0281
Website:www.srstravels.com

I have travelled from mangalore to pune on 27/05/2017 in bus no. 552
The bust staff was very rude
He was reluctant to clear our enquiries
Acted very rashly with no considerations for us passengers
And was very bad and abusive
He also dropped us of at the wrong place and didn't even apologise for it but acted as if it was our fault
Due to his bad behaviour we suffered financial loss also
Please...
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A
Anandha vignesh
from Perambalur, Tamil Nadu
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Regarding of bus services between villupuram and Bangalore

Address:605602

There is no proper services between Bangalore to villupuram and villupuram to Bangalore .so many people's from villupuram are working in Bangalore .so I suggest srs travels introduce the services between these cities as soon.i[censored] introduce the services between this place many people feel glad .there is no private buses available in this route.if srs introduce sleeper or Volvo seater between this place.i hope srs travels will take action for...
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R
Ranjith Loving
from Hyderabad, Telangana
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No AC in the bus and about the departure time

Address:500054

Hello sir, this is ranjith, i booked 6 tickets from ur bus both up and down from hyd-goa ticket no's:20-26, 19-24,. Bus no:ka01af5543. Bus started late from hyd and in between the ac got stuck with some problem, there was no ac at all in the bus from then and after then when it started from goa also the same problem occurred in the bus no ac at. I felt that it's a worst service from ur management due to when i was complaining regarding this...
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Address:Hyderabad, Andhra Pradesh, 500054
Website:srstravels.net

My name is venu chityala. I along with my friend have travelled from coimbatore to hyderbad during 13/05/2017 to 14/05/2017 through srs travels. Our bus details and seat details are as follows bus no : ka51aa4345 benz and seats number are 29 and 32, the bus journey details are from 13/05/2017 2.00 pm from coimbatore to 14/05/2017 6.00am to hyderabad. The bus travelled smoothly from coimbatore to bangalore and we reached there at 9.40pm. From...
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N
Nicholasa
from Thiruvananthapuram, Kerala
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Bad driver attitude

Address:560093

I am traveling in srs travels from elayankudi to bangalore. I got sms ftom red bus for boarding time 8 pm. But the driver called me at 7:50 pm and scolded to come fast otherwise past will pass elyankudi. I have told the driver, bus timing 8 pm and i will reach on time. He threaten me bus will pass, so i came by running and got into the bus by 7:53 pm. Bus started immediately i have reached. If i am late, driver can scold me but how can he...
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A
Archana Bilawar
from Bengaluru, Karnataka
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Srs bus driver didn't pick up the passenger and left the pick up point

Address:Bangalore, Karnataka, 560037
Website:www.srsbooking.com

Hi,, bus journey details from bangalore to belgaum on 20/05/2017 are pnr: 17862087, seat no: 11u, 12u, boarding: marathalli s r s travels (Opp kalamandir] at 09:00 pm, service no. B, lore-belgaum non a/c sleeper 2, bus no: ka 42 9779. The srs bus driver didn't pic up the passenger and left the pick up point, the passenger had to go by some other government bus. The passenger was waiting at pickup point for 45 minutes, and they said they can't...
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S
Sharmila Nair
from Bengaluru, Karnataka
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Pathetic services

Address:Bangalore Urban, Karnataka

SRS Travels:

Traveled Vadodara- Bangalore via SRS Volvo sleeper bus. While booking, website says the entire journey will take 24 hours. Reached bangalore at 11:30 pm instead of 5:30 pm. Late by 6 hours.

And, a week later, traveled back to Vadodara from bangalore. Bus reached Vadodara at 2pm instead of between 8-9 am. Again late by 6 hours~.

They deduct 100% of booking amount if cancelled in 3...
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A
Asha Jayavelu
from Tumkur, Karnataka
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I am complaining because of the negligence.

Address:411046

I travelled from Pune to bangalore with my husband on 19th May 2017. The bus number I travelled on was KA 51 AA2782. The scheduled time to reach bangalore was 11am but the bus reached Yeshwant pur past 12pm. My husband had asked the driver to stop to urinate. He did not stop anywhere. With no other option we had to get off the bus near a mall before Yeshwant put to use the rest room. The driver denied to stop but after having an argument...
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G
Gayàatri4
from Chennai, Tamil Nadu
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Worst time sense

Address:Bangalore, Karnataka

When we booking tickets it shows 10.45to6.50am if it's late u people should cover the time at least one hr it's 9am we doesn't reach to madurai it's very important thing to us i never seen such a travels like dis... If any urgent issues will held to travellers they have a important work at 8am they will think it will reach at 7or max8am it been around 9am wat we should do... If it is a medical treatment if we people have an appointment and...
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K
Kosagar
from Vada, Maharashtra
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Bus Broke down in between Travel

Address:Bangalore, Karnataka
Website:://www.srstravels.net/contactus.php

We have booked tickets of SRS travels through Red Bus. Ticket No. TK6G89669972. Bus Brock down in between. In this regard I had called SRS travels helpline to ask the backup or alternative plan or help plan for the situation. But there was no response from SRS help line. No solution plan communicated even after 3 hrs. I tried calling Solapur office Landline but the number available on the net was not working. Driver is also not providing...
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