SRS Travels Complaints & Reviews

Bus no. PY -01-CN-7400, i am travelling from vadodara to pune and my seat no is 18L. My seat is getting so hot that I can't sit on it. Same is the issue with passengers with seat no. 14L, 15L, 16L. We did complaint to on board staff they told to complaint to customer care at [protected], but it is not connecting at all. Also when we reached to surat due to some drivers driving mistake trafic police caught him and we are waiting for more than...

Hi,
I booked the bus from mys to pune with the given details -
"goibibo m-ticket
Mysore - pune
Payment id - gobusand2483f[protected]
Pnr - ts-rb47008363pom/17510833/mysore-mumbai multi axle sleeper
Travels - srs travels
Bus type - volvo a/c multi axle sleeper (2+1)
D. O. J[protected]
Dep. Time - 17:50 hrs
Seat no - 14l
Boarding pt - infosys campus gate...

My pnr no is tgpeub2oy8i. From madurai to bangalore... Bus departure time is 2315... Till now the bus hasnt come... While asking staff behaved rudely and scolded fellow passengers with bad language... Place periyar bus stand... Promise you never travel in your bus service and will convey the same to all my friends... Post the incident in fb and whatsapp... Those defaulters to be punished at the earliest...

Inhuman nd horrible service. Pnr 17183638 banglr to mumbai 28/4/2017 10pm -1.10 pm. Had promised pickup from madiwala and i did book the ticket due to madiwala pickup. But like my previous exp they informed that pickup bus is cancelled due reason they always say. Further i reached my mumbai droppoint at 6.30pm they did not hault for lunch. Pathetic...

Yesterday I travelled from Bangalore to my home town from one of your bus. While travelling we noticed that there are too many bedbugs in the the bus seats, and we informed it to the bus driver about this. They told that they are just the drivers they will not clean the bus and all and they were speaking very rudely with the passengers. So I just want to tell that please clean the bus from inside....

I booked a seat in Upper today from Hospet to Bangalore, when i get in to the bus found that 2 people and 2 children are sleeping in the 2 upper seat's.
When i said it is mine, they were quarelling to me even after paying dual bus charge.
This is worst customer service which i had seen and nobody was there to listen to meh and these people never ever able to understand what i was telling i am a bit wide and they were telling...

Seriously this is the worst public transport company i have ever come across. I had booked my ticket from Hyderabad to Goa. The bus was cancelled by the SRS itself. Still the amount was deducted by 50%. When i called customer service the just refused my request. I strongly don't recommend any people to travel on this worst company. Seriously very much dissatisfied....

S r s have a very good name in travels company.
Today when i was making journey on 3.45 from shivamogga to mumbai
I saw ur helper collecting amount .
That was not a company booking
That was a extra income to driver n helper.
Don't loose your name n pride by these few people.
Pnr no. Rb45091416loh/17153548
May b 5 seats are left to fill up
Check ur records...

My self Shivali.S and i want to complaint on SRS travels, I was suppose to receive the parcel in harihar from bangalore, The person in SRS travel harihar Miss behaved with me and gave miss information also that my parcel is given to someone else and after that when i ask him how this was possible without id proof of receiver, and when i told that iam going to complaint, then he told me to provide valid i.d card that my parcel is with him,...

Dear sir

I had book Tickets in Chennai from koembedu office, after long discussion with your operator he given me Chennai to Bangalore then Bangalore to Mumbai connecting bus Tickets.

on 24th March Chennai to Bangalore bus depart and reach late at bangalore its not my fault, and they are not wait for me, Even i told him i had taken auto for reaching faster to bus location majestic office and i will reached at...

Hi -

I parceled 4 packages to Mumbai Crawford market branch that included TV. In Bangalore I was never told about any additional charges but when I took parcel at Mumbai, they charged me 900 rs extra on name of freight charge of Vaashi. Also my packages were opened & were never re-packed for me to take it home. Is that the way customers are served ?

I sent my parcel on 24-Mar-17 with a commitment of delivery...

Hi Concern,
We have booked an 36 seaters A/C bus on 3rd Feb 2017, initially they asked for 100% payment and we have agreed and paid the amount with TDS deduction and when the final bill received, they have not charged the service tax and they are not refunding TDS amount, since many follow ups still they have not responding to our any of the mail.

Regards,
Venkatesh M
Bharti Axa Life Insurance...

I've booked a ticket from Sindagi to Bangalore, the arrival time given was 6:30 but they shifted my ticket other bus which was delayed by 3 hours. Worst timing.
Cleaner behaved very rudely when I checked about timing. Even after calling to customer care they have not taken action and no regret, Worst customer satisfaction. Vrl is much better as compared to rude srs. I will never travel by SRS

Details of journey, (SMS...

Dear sir

I had book Tickets from koembedu Chennai from your office, after long discussion your operater given me Chennai to Bangalore then Bangalore to Mumbai bus Tickets.

Your Chennai to Bangalore bus depart and reach late its not my fault, and they are not wait for me even i take auto and reach your majestic office at 11pm. But your staff [protected] is not having sense to talk with passenger. This is very...

Dear team,

I am traveling from Vijaypura to Bangalore I had complained about seat to vechale cleaner and maintaining person but they are not responded/addressed the issue due to this I am facing leg and neck pain so I am requesting you to take care of complaints for better service.
My seat no :7.
Bus no:7722.

Regards,
Jakkanna.
[protected]...

Self traveled wide ticket no 16843804. Ticket booked for Air-conditioned sleeper but when I reached at 10.30 PM to travels office found same bus cancelled, staffs tried to my mobile no results Rs unable to reach on mobile (self wrongly typed the mobile no.). Finally they allowed me to travel by non Ac sleeper bus. For comfort only we pay so much if bus cancelled suddenly what passenger can do at last minute. Understand that travels staff...

I took a bus from srs travels from trivandrum to Mookambika Temple, kollulla. But the bus all thing was ok but the trouble was about the bite of mites or bed bugs which was full in unhygienic conditions. People started to scratch it was in the sheets and in the seat. During travelling my wife got bite from this incredible tiny creatures and started scratching and at last she got allergic and became unconscious. Why you people make a perfect...

On Wednesday evening[protected] we were supposed to board a bus from marathalli to manipal.The bus was at 9:00 pm.We reached there by 9:07pm and the bus had already left.The person seating at the desk named Sriram (I think, he didn't tell me his correct name)told me that he changed my booking to gandhinagar, and that the bus left while also stating that he tried to call me thrice but no one picked up the call.I checked the number, it was...

I am regular passenger to ur travels specialy I travel almost all weekends in the route bangalore to fro Sindagi,

I have experienced very bad behaviour and rude behaviour o[censored]r driver come cleaner in the below details of bus and date.

Now on decided to nt to travel with ur travels i[censored] don't consider my complaint.

Here is my journey details
Date:March 8, 9 pm to March 9
Bus Number:...

Srs chennai to theni date 8.3.17.ur bus operator all r waiting in dindigul bus stand and collecting the pessangers and put ticket to travel...around 45mins the bus was standing in dindigul bus stand..ur arrival time of theni in ur portal 3:45 but in dindigul nly bus in time 4:00am that more in convince for all passenger...pls kindly take a action against that all guys I need a positive reply...