SRS Travels Complaints & Reviews

My journey with srs travels yesterday (7/03/2017) night in Karwar to Bangalore was horrible (i got in from kumta).Your staff doesn't know how to speak to woman passengers, in the morning i wanted to go to washroom but your staff called prashant or prasad was like " ok go in the bus somewhere", this is not how you show consideration to your passengers. One of the worst services you people have, after i complained to the emergency number they...

I want to talk to KA 05 AG 3744 Toyota Etios Driver.
His name is Sanjay He is fraud let me talk to him only i am calling to [protected] this number but no. is switched off he has to call to me Otherwise i will Complaint to the Police station. He taken Finance from me He did not pay Finance since 3 months. otherwise I will take serious action in this regard...

I am a foreigener tourist, travelling from chidambaram to bangalore, bus ka429558 on 25th february. I was calling to the pone number provided on the ticket to confirm the boarding point, but nobody answered the phone. On the street people indicate me to wait in one spot. I always get a call from the bus operators from different parts, so i thought it would like this now and i know buses are always delayed, so i was calm. Suddenly i saw a...

Good morning, I have being frequently travelling by srs but my today trip from Mumbai to banglalore trip dated morning 1 am was a never forgetting experience which made me to think whether next time to travel in srs. I booked tickets on pay tm at 24 th Feb 17 from morning 1 am, bus got delayed by 3 hrs no information from the operator. Later on bus came @4 am, I boarded the bus seat no 9 bus no KA01 AF 9221. The seat was beside lady passenger,...

Hi, I travelled from Pune to Sirsi on 16th by Booking ticket for the bus Mumbai - Shimoga (Bus No 972). Pickup point was Warje in Pune at 7.40PM and some how I managed to reach Location opposite Mai Mangeshkar Hospital. Bus was delayed by 20 mins and there was no one to inform me at that location and some how I got response for getting Bus number (972). At same time Bus passed the Warje location just in front of me with out stopping there....

I traveled from bangalore to tirunelveli. I dont have any problem. I reached 30 mins before the time. During the time many calls came to the office regarding bus inquiry, there are three landline phones are here in that office because of the call those staff members simply disconnecting the call and placed the receiver down so that no body will reach the phone i went and asked why your doing this many ppl are try to reach you dont do that....

This is in ref to Booking from Hubli to Udaipur on 7th Feb 2017. I was informed that bus has been cancelled due to some technical Problem & I was being alloted another bus from Hunli to Ahmedabad next day 1225 Hrs on 8th Feb 2017.

As per office bus was scheduled on time & were informed me to be on time at SRS office at Hubli.
Around 1225 Hrs drop up facility was given to drop from city office to Hubli Bypass where I...

Driver Name Suresh . Bus number 551. Mumbai to bangalore bus... 11:50 PM pickup from Kalamboli mumbai. This bus driver made a gents to site next to ladies seat.. That is against policy. When asked about it, he denied stating that there is no such policy and made a lady sit next to man on long journey...
When called and complained to SRS travels about it, they asked to adjust dint take any action against it....

We had booked bus from Bangalore to Mysore. The bus was due to arrive at 0615 in Anand Rao Circle, Majestic. We had been standing there since 6. However, the bus was late by 1 hour and we were not informed about the pick up place. Neither did we receive any calls. The employers were also not helpful. Refund was also not provided. It is a very sad thing you lost a valuable customer. Your travels will also not be recommended. It has been a...

I Udayan agrawal booked a journy rameshwaram to banglore for 01 fab 2017. PNR NO 16221888

At rameshwaram starting we 2 are the only passengers for boarding

SRS office staff ask us for boarding. After getting in found coach is TOO HOT,

I requested driver vary politely "Anna please on Ac" and he started shouting on me - he is not mad, what I understand myself.

I don't know what I...

I traveled to Bangalore from Surandai on 30th Jan 2017.

We didn't receive any confirmation call before starting the bus. The bus has started five minutes earlier and the driver didn't inform us after starting the bus.

One of my friend, who was in bus informed me. Though I was near to the point, the driver was not ready to stop the bus.

It took us 10 minutes to follow and catch the bus. If I have...

Worst experience with SRS travels, i booked a Scania AC Multi Axle Semi Sleeper bus(Bus No: 9951) from Hyderabad - Bangalore Dropping Point is Electronic city but the driver stopped it at Silk board and Driver was speaking toooooo rude. No minimum common sense of speaking.

It was suppose to reach by 7 AM in the morning @ electronic city but for silk board i reached around 10 AM. Waste service, Don't ever never dare to book...

Dear Sir/madam,

This is Rakesh G N have traveled from Pune to Bangalore(total 5 members), dated departure on 26.01.17. with PNR TS-PAYTM40717347AGD.

We had traveled along carrying 5 luggage bags and 2 hand caring bags, among this there are 2 bags missing-1 luggage bag and other hand carry bag(with EFD written on the sides). We had noticed this on arrival to bangalore.

The hand carry bag has...

Hi Team,

I have booked a ticket on SRS travels between Chennai and Madurai dated 25/1/2017. Started from 9 am at koyembedu. Ticket no: TK2U42252754
PNR no: TS-RB40689428LHV/16240039/Chennai-SivakasiNon A/C Sleeper. I was not well and faced situation to get out of the bus to pass urine and come back. When I requested the same to bus driver and Bus boy near toll booth as there won't be time waste because of me, they should...

This Nagpur to Bangalore via Hyderabad travels has a lot hell of bedbugs.. and the bus is only clean from outside from inside it is very untidy and not maintained at all.. bedbugs are in blankets, seats and covers.

The worst part is even after complaining to the driver and conductor they didn't take any action. Finally when we reached Hyderabad we put a complaint to srs office but they also didn't take any action.
br...

I am travelling from Byadgi to Bangalore.

Local agent always had problem with the person who book online and tell all the passangers that he will not be responsible who books online.

Today he put some one in my place in bus and also bus driver and conductor not verified document and went on leaving me behind and after quaralling my brother dropped me to next stop to board bus.

Please consider this...

The driver is extremely rude. Acts as if he is doing us a favour by giving us a free ride . Talks on face . Talks on back. For example . When a co pessenger asked about a loo stop he said " Go sit back ! You will fall on my glass and break it !" This is simply outrageous . After paying a good amount of money, we expect to be treated better than a bunch of school students beeing taken on a picnic. Next time I would choose a different service....

Dear all,

My name is huxley. I have booked and travelled in srs travels from nagercoil to chennai on 1st jan 2017. The pnr number is 15549343. I had booked 3 seats l1, l2 and l3.

I had a very worst experience yesterday, among these many years of my bus journey. I like to bring it to your notice. As i have booked 3 tickets for my complete family, i have brought 4 bags as luggage. When the bus arrived at nagercoil,...

Hello sir I came by SRS Travels bus yesterday i.e on[protected] from Belgaum to Bangalore. Bus was scheduled at 09:45 pm. But due to the negligence of the driver of the pick up van the bus was late by 1 hour. it was left Belgaum (ramdev SRS stand) at 10:45 due to which we faced a lot of problems. We could not go to office by time and had to take a half day leave for the office. Please make sure this bloody hell wont happen again with any...

Bus no: 9121, Journey date:1/1/17, Bed sheet was very dirty and the bus was AC sleeper, the blanket was also very dirty, they did not change the blanket, somebody had peed on it, very bad smell, couldnt sleep. When asked the driver and conductor to change that they behaved very rudely with me. They dont know how to speak with female passenger, Please take strict action on such people. I had paid Rs.1166.00 for this ticket and this is what...