ST Courier Customer Care
ST Courier
Customer satisfaction rating: 1%
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358
COMPLAINTS

ST Courier Customer Care

ST Courier

Address
199, Hariyan Street, C.Pallavaram
Chennai
Chennai District
Tamil Nadu
India - 600043

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
1%
Complaints
358
Pending
0
Resolved
3
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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ST Courier Complaints & Reviews

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ST Courier — courier received

 k sankari on Sep 18, 2018
I have received a courier from my father today. The pack is torn and open..The delivery person made a irresponsible reply when asked and he himself says the people in their head office will throw the parcel..so it will be like that only..my booking number is [protected]. This is not a fair business. How can a delivery person or someone in the middle can damage a parcel.. i request a action to be taken....
Complaint comments  Read comments [1]Complaint category Other

ST Courier — rude behavior while asking about our products

 Revathi Saravanan on Sep 10, 2018
Worst courier service.. Without delivering the product, they updated in tracking tat it was delivered.. N we called it n enquired about it, they said mrng itself don't make us tension.. N not talking with us properly.. N we said, going to register a complaint.. They said, do whatever u can something.. Seriously very rude behavior.. Can't expect it from their side...
Complaint comments  Read comments [3]Complaint category Clothing, Shoes & Accessories

ST Courier — courier not delivered to me

 Mahendravarman Imayavaramban on Sep 8, 2018
There was a parcel from erode for me which contained cold pressed groundnut oil 3 plastic bottle pack each having 1 litre. Courier must have been delivered to me on 05-sep-18, but was not delivered to me with no intimation to me. When i called they said that the pack was received in damaged condition but neither they informed me nor the sender. Today is 08-sep-18, but no visibility either on the delivery or the return to origin. The branch address which is behaving like this is in janani complex, thirumullaivoyal, chennai-600062....
Complaint comments  Read comments Complaint category Postal & Delivery Services

ST Courier — courier not reach destination document missing

 Partheepan arjun on Sep 2, 2018
Pls send all courier through speed post &professional courier don't send through ST COURIER please see the attached photo.
I send important medical and original visa documents throughout this consignment number after 4 days I got the empty cover in my hand ..went to thoothukudi office, Madurai office no proper response .In my life time I will not send courier through this ST courier......
Complaint comments  Read comments Complaint category Postal & Delivery Services

ST Courier — my product didn't reached me yet... since it has been sent on 20th august.

 Bibi Ameena Farash on Sep 1, 2018
I have ordered the costumes on august 20 2018 for uniform from chennai fashion also paid them the amount. The chennai fashion brand has sent me my order by courier on august 20 2018 which didn't yet reached the target... And also it's not providing any information now..
My consignment number is : [protected].
How can i get details of my order products???...
Complaint comments  Read comments Complaint category Postal & Delivery Services

ST Courier — improper service from st courier

 Santharam Kumaraswamy on Sep 1, 2018
This is regarding the courier no [protected] which i have booked from kanyakumari district to kozhikode on 27/8/18. Only on 31/8/18, my client has received a call from st courier office to pick the courier.
If you couldn't do door delivery, then why are you charging for it. Their house is also in the main area. Is 4 days required for transportation?...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

ST Courier — not delivered in time

 Asudarson Geetha on Aug 30, 2018
Dear sir,
i booked a parcel on[protected] from coimbatore to chennai kelavakkam the tracking no is-[protected].In the tracking status[protected].Morning area navalur-staff saran [protected] taken for delivery.But not delivered.In the evening status is on holdthe phone number is also wrong number.My new sustomer asked me whenbooking the product that it will deliver[protected]. I assured that the st courier delivers perfectly.By getting an customer in online is very difficult.By doing like this i am loosing a genune customer.Kindly inform your agent or staff to contact the person through mobile...
Complaint comments  Read comments Complaint category Other

ST Courier — bad service of courier customer care

 Keerti Bansal on Aug 29, 2018
I called st courier customer service 4 times and they are not listening to me instead they cut my call without listening to me. They are repeating their words but not listening to me. How much bad service they giving. Such a ridiculous customer care people. They were not supposed to satisfy the customer. I don't know who gave them job. Such a bad service....
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

ST Courier — courier has not been delivered till today

 Keerti Bansal on Aug 29, 2018
I courier a sweet item to rajasthan through st courier on 20th august 2018. And till today it has not been delivered to my place mahwa district dausa, rajasthan. I called the courier company thrice and they assured me that the courier will be delivered on next but it is not true. And also the status of courier is showing pending from 22nd august 2018 in district dausa which is my place of district. So much bed service they are providing. What i'll do with that sweet because in 10 days it will get worst. St courier charged 120 rupees as a courier charge considering a product other than documents....
Complaint comments  Read comments Complaint category Food

ST Courier — status of consignment

 Barathiv on Aug 29, 2018
Consignment containing the application of appointment addressed to mmtc limited, new delhi sent on 22.08.2018 through st courier, jeenis road, saidapet, chennai. Tracking shows (Even today) the consignment is in transit as on 23.08.2018. Kindly let me know the delivery status of the consignment as it contains application for appointment (The last date for receipt is 24.08.2018). I have given the consignment after confirmation from the persons in the office that it would be delivered before 24.08.2018. Your early reply in this regard is very much appreciated.
V deepak
Contact no. [protected]...
Complaint comments  Read comments Complaint category Job & Career

ST Courier — consignment number : 63006030640

 HARSHITA VAISHALI on Aug 24, 2018
Consignment number : [protected]

I sent a parcel containing a 16” by 16” frame to mumbai on 21.08.18. I had marked it as fragile and handle with care. The parcel reached the receiver on 24.08.18 and was in a extremely damaged state and fully broken as shown in the pictures. The shipping charges was rs.410. Inspite of good packaging and marking it with a fragile mark, it had been mishandled. Kindly revert back to what can be done regarding this....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

ST Courier — material not delivered

 Kamal Raaja Siva K K on Aug 23, 2018
[protected] this is my docket number. Booked the material on monday and the material is yet to get delivered. Person at ([protected]) the other end is abusive. He is treating like material will not get delivered and do whatever you can. Please help me on getting this material delivered and necessary action against the concern person. I never expected a worst service from st courier...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

ST Courier — false tracking details

 Priya Senthil on Aug 16, 2018
Worst experience ever. Without delivering the parcel they have updated as delivered in tracking details. When contacted also they are telling that they have delivered the parcel. No email or phone calls. Got another person's number from their site and asked him. He is telling to come and collect in office. I dont know why they are charging for delivery if they can't deliver to the correct address. Office staff is giving excuse as the delivery boy is on leave we have updated as delivered. They are maintaining the website with false details as if they are delivering within 48 hours....
Complaint comments  Read comments [1]Complaint category Business & Finances

ST Courier — awb no: 61028079685

 Ananthanarayanan Ramasamy on Aug 14, 2018
If you can not stick to your commitment please don't run this bussiness.
As per tracking status you had taken 48 hrs and still the consignment was not delivered. But why you had commited that the consignment will be delivered on 13th august? Due to this my expense are increased.
And your delivery executive speaks without responsibility. His number is [protected]. He says today evening only he will deliver. That means you are taking 48+7 hrs for delivery. I have never experienced such a worst delivery for just 420km distance...
Complaint comments  Read comments Complaint category Other

ST Courier — tracking status incorrect info misleading

 lakshmi harshini on Aug 6, 2018
My friend sent me a package from chennai on thursday and gave me tracking id. Today evening the tracking details shows order delivered but i didn't receive any courier. Also i haven't got any call or email regarding delivery.. How can you update wrong details in tracking online. You should contact the person and the deliver to the person. Very bad experience.. Feeling vexed with this. Contact me @[protected]. I need my courier soon...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

ST Courier — late delivery

 Anandababu Elumalai on Jul 28, 2018
I couriered using st courier by 21st to hyderabad but still (28th july) the item is not delivered if call customer service also not connect...

Am not expect this much to deliver in hyderabad...

I felt more because at the time reached otherwise loss me only...

St courier say within 2 days it delivered to address what am giving in hyderabad......
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

ST Courier — parcel delivered to the wrong address

 Vijaya Priyanga on Jul 26, 2018
I am a regular customer to st courier for the past one month i am facing the worst service with the st courier on 18th july 2018 i sent one courier to thiruvottur but the receiver have not received the parcel yet i raised bthe complaint to st courier pallavaram on 23rd july but none of the action have taken towards that please find the below details of those tracking id and complaint id
*st courier : we acknowledge the receipt of your complaint about awb no. [protected] and the complaint id is tnmaa[protected]* please take necessary action on to it or else please refund the money of that...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

ST Courier — all item damage - photo frame and steel dustbin, water dispenser, gas grill

 Shaikh Shabuddin on Jul 16, 2018
Dear ST Team,

Please look our complaint we are paying a high amount to your ST cargo, but they are don't deliver the cargo as they charge.

Many items were damaged. even steel body items also damage mean how they care their work, please I need someone to ensure the complaint has to solve.

below items damaged.
1. Dustbin stainless steel - 2 Nos
2. Photo Frame - 3 Nos per kg 17 to 18 Saudi Riyal Charges
3. Water Dispenser 1 Nos, per kg 17 to 18 Saudi Riyal Charges
4. Electric & Gas working Grill - 1 Nos, per kg 17 to 18 Saudi...
Complaint comments  Read comments [1]Complaint category Airlines

ST Courier — not received the parcel, it is 10 days from the day I had sent

 Amiyashine on Jul 16, 2018
On 6th July I have booked a parcel with consignment number [protected].
The recepiant had not received the parcel yet, i.e. by 16th July. it is being 10 days.
Neither the place from where I have sent the parcel nor customer support team are responding properly to give me the details about the status of my parcel.
In Online tracking it still shows as the parcel is at Kolkatta city.

I want my parcel either to be delivered to the destiny or return to Source.
Let me know the status....
Complaint comments  Read comments Complaint category Movement & Delivery

ST Courier — st courier - package was missed and no legitimate customer service

 santhosh judie carol on Jul 11, 2018
Hi,

I have booked a courier from Coimbatore to Chennai on 9th July, 2018 and the consignment number is [protected]. I have booked the courier in Coimbatore Saravanampatti S.T. courier (near Pro Zone mall).
But when i checked for the tracking information online on 11th July 2018, It says INVALID AWB.

So I have contacted chennai customer care (pallavaram office) but they gave a Coimbatore contact number ([protected]) . I reached them and also provided the necessary details at 11.20 AM. But till eveining 3:45 PM, I hardly received any updated regarding my packing...
Complaint comments  Read comments Complaint category Other

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