ST Courier Complaints & Reviews

On October 3rd 2023, I sent a document by ST courier to a local address vide booking ID [protected]. The tracking showed on October 15th that it was returned to the booking center Korattur 3. On contacting the booking center, the staff and the In-charge person informed me that they did not receive it and atleast two days were needed to trace it.

The company website had no contact details of any of the Chennai hubs and service centers.

On October 16th, I had to travel to the hub located 3.5kms away to collect it as it had to reach the receiver by October 17th 2023.
I request for compensation from the company for misguided tracking details and deficiency of service causing mental stress and hardships for three days

1. The tracking details showed that the consignment was returned to the booking center. On meeting the In-charge of the service center on October 14th at about 3pm, he informed me that the consignment was not received at that booking office and at least two days time was required to trace it from the nearest hub.
2. When I conveyed that the consignment needed to reach the receiver by October 17th 2023 and that if necessary, I could collect it from the exact location, the staff confused me said that exact location was unknown and that I needed to wait till October 16th evening
3. The company website had no contact details of any of the Chennai hubs

Due to all the above factors, I was subjected to mental stress for two days and loss of money to travel to the hub which was about 3.5kms away to collect the returned consignment. I request for reimbursement of the booking charges and compensation for mental stress and anxiety and deficiency of service

Delay of delivery bill attached

I am from Tirupur, Perumanallur. My home is near Thattankuttai, about 3 kilometers from Perumanallur. I frequently receive couriers, but they don't deliver them to my home. Instead, they call and ask me to collect the parcel from Perumanallur. This has happened multiple times, so I'm requesting that they deliver the parcel to my home. This is not the first time this has occurred.

I bought a brand new iPhone in my Bangalore address and I need to sent that to my Chennai address for that I have approached st courier service on the below address
#40/2, 2nd cross kaveri layout, thavarekere main road, D. R College po, Bengaluru, Karnataka 560029
The owner of this charged me of Rs 300 Indian money for express delivery option on 9th of oct 2023, when I called on 10th the next day they informed me due to rain they couldn’t dispatch the product and will be doing express delivery today and you will get on 11th October for sure.. when I am trying to contact today with the hub they informed me that.. the given address st courier on Bangalore have send the Product on normal delivery and not express amount charged is waste.
Are they making us the common people mad ?? They charged 300 For express delivery and also it has been 3 days now the product have not received .

I bought a brand new iPhone in my Bangalore address and I need to sent that to my Chennai address for that I have approached st courier service on the below address
#40/2, 2nd cross kaveri layout, thavarekere main road, D. R College po, Bengaluru, Karnataka 560029
The owner of this charged me of Rs three hundred Indian money for express delivery option on 9th of oct 2023, when I called on 10th the next day they informed me due to rain they couldn’t dispatch the product and will be doing express delivery today and you will get on 11th October for sure.. when I am trying to contact today with the hub they informed me that.. the given address st courier on Bangalore have send the Product on normal delivery and not express amount charged is waste.
Are they making us the common people mad ?? They charged 300 For express delivery and also it has been 3 days now the product have not received

Hi Team,

Subjected consignment is not delivered from Oct 6th to till date.Everyone says it not my area and forwarding to hub. If no one is ready to deliver the order why we pay. Kindly escalate this issue on Vandaloor st courier and Mudichur st courier. Both delivery agent are not ready to work .

It is biggest scam they are asking us to come to office and get it.Every time happening the same.Look at earliest.

This is with consignment no [protected]. The courier has reached the destination office in Gudalur, The Nilgiris from Chennai. But the lady at the office says she don't have time to deliver the product and has spoken rudely and made fun of elderly senior citizen who is the recipient. When the recipient has asked for the office details she has said she can't waste her time assisting old people and she is going to return the courier. Could the management check with the Gudalur office on what is the lady actually looking for..

St courier delivery delay.no proper response for customer.tracking app showing me out for delivery, delivery person told parcel not received.parcel booked date 04/10/2023, consignment num [protected].delivery person number [protected], delivery person name Karthick.continues doing this three, four times.going ofc two no proper response for customer...

I sent my consignment from madurai iyer bungalow hub to chennai vyasarpadi. I don't know may be there was some confusion for that delivery in that address. He called me and he started talking to me very rude like don't you know how to send parcel jus tell me proper address then i cut the call and again I connected him with proper details he again started like "why send courier without knowing details" then i stopped him and i said if you're not interested to delivery for this mistake then please return it don't show your attitude to me but he continues his rude behaviour then i said i am going to raise a complaint on you in your company then he replied "do whatever you can I can't work here after i am working only this day" so called to their company and told all this issues there was no action take against him till now. Phone number of that delivery person is +[protected]

My package has not been delivered and still no response from ST couriers. It's been more than 10 days still it's showing in transit.

My courier was not delivered...delivery person was not responding properly talking in arrogant manner as it was a medicine please deliver my product as soon as possible
Delivery person name RANGANATHAN ([protected]) KOOVATHUR CHENGALPATTU HUB

Hello sir/madam i am sunandhini sivakuamr from Kattankulathur, I didn't receive my parcel till now, but status of parcel showing it was delivered but I didn't receive my parcel, please check it once inform or deliver my parcel immediately it is urgency

[protected] AWB the receiver afdress is three kms away from Palanganatham ST courier office. When we are calling for non delivery courier team saying that my phone is not reachable.

I'm working in HP company. I need to replace hp printer to HP warehouse. I put my printer in ST courrier vandavasi on 22/9/23 afternoon they told it will take time upto evening to make docket. I made payment and came. Now it's been 1 week not even they created docket. I called more than 50 times no response and they blocking my calls. Very worst response. I'm in outlocation not even to visit the courrier office. Company gave me memo and billed the printer charge of Rs.20000 from my side and suspended me for this reason. What the hell are you servicing for customer. You spoiled my career. Because of you I'm in trouble. Trying customer care number not exist 😡. No words to shout at all. I'm completely done.

One of the worst courier service
From owner to delivery not even single person in the courier team holds manners and respectful behaviour. Infact harrassing behaviour they have. Do not choose these service at any cost and do not get mental pressure by choosing these people.

We booked consignment on SEP 16 from Mayiladuthurai(Tamil |Nadu -609001) to Hyderabad.

However with poor service of ST Courier, they have not even attempted to deliver and simply informed that address not found

They resent again to Tamilnadu place where they booked.

Now again they transported. They are simply wasting times and not delivering the product.

it looks like they are doing scam. I like to take action on them and do the needful us with compensation.

I was sent a courier from Madurai, Tamil Nadu, to Rotterdam, The Netherlands on 29th of August. The courier was then sent to the origin hub at Chennai, Tamil Nadu which was later shipped on 1 st of September with consignment number [protected]. The courier has reached the destination and I was not intimated about the delivery since the email id mentioned in the credentials belonged to the courier team, and I was unaware about its delibvery attempt. Later when I was informed from India that 3 delivery attempts have been made, I tried to contact the origin hub regarding the chaos happened, and I did not recieve proper response from them. I even texted the officials from India of the aforementioned courier team for the Infoticket number which was sent to the mail id ( a ticket number needed to reschedule the delivery in Europe), but the team ignored my queries and was constantly diverting me to contact different people in the team.

I'm writing here after calling and talking to the local office in Perambra([protected]), kerala and putting up with their excuses for more than 10 days.
Package of consignment no: [protected], was sent from tamilnadu (636112) to Calicut(673323), on sept. 11. they called later to inform package is at perambra(23 kms away) and they'll deliver later but haven't delivered until now. when I called to enquire 2 days ago, they told me to search in google for main office number and tell them to send delivery van to their office. I was desperate enough so I did what they said, yet no avail of package.
I'm a medical student and I choose ST courier over ther options only because I needed these books fast within 3 days for my lectures. This has caused a huge inconvenience to my studies.
My house is close to highway and with the landmarks I've provided, they wouldn't have any difficulty to find this place -so any excuses related shows only irresponsibility. Please check why this has happened and recruit reliable staffs who are responsible at their work.

if no one to deliver this package, please send it to me via India post or any other method, since it's urgent.

Hi,
I have couriered health mix powder to my friend via ST courier. It got damaged, I am suspecting someone opened the courier prior to reach to respective person. Please check and investigate, finally it is reached to the respective person with damaged one
Reference no:[protected]