Standard Chartered Bank Complaints & Reviews

Greetings,

A Bank operating in our Country called Stadard Chartered Bank has caused an Immense turmoil to me with it's predatory and un-informed actions. I'm a student of India studying in foreign nation and before pursuing my higher studies I quit my job the bank account provided by my then employer for salary credits was Standard Chartered Bank. The bank changed the account status without any communication to me and has levied charges of over 8000 Ruppess in the name of charges for not mainitaining minimum balance. When questioned about the same the below is the response "bank reserves the right to convert the account as axcess plus account." In the years of pursuing my overseas education I was not once informed about the charges being levied or the change of account status from 0 balance to plus. I request Consumer Complaints to provide a resolution to this issue. among the pandemic when everyone is struggling this behaviour of the banks only creates more struggles for the ordinary. I request help from Consumer Complaints forum and provide solution to this.

Regards,
Raghu

Ref : 10/20/067697/SP/CRD

Dear Mr Parab,

Thank you for writing to us and giving us an opportunity to help you.

This is with reference to your e-mail dated 21 October 2020 regarding credit card.

We confirm that we have received an amount of INR 250.00.

We understand that you wish to cancel your card ending with 8127.

We have taken note of your cancellation request vide reference number[protected]. With regard to your request that one of our officers will contact you on or before 04 November 2020, we request you to bear with us in the interim.

You can also contact our Phone Banking Officers to know the status of your request by referring the above mentioned reference number.

Please feel free to write back to us for any further support. We will be happy to assist you.

We assure you of our best service at all times.

Yours sincerely,

On behalf of Standard Chartered Bank

Shyma M

Officer - Customer Care

Dear Sir / madem,
I already canceled my card and paid all my balance amount...and you people sent me again bill of Rs 698... What is this happening? please let me know asap.

I have standard chartered accountant, on my account there is an another instabuys is added with out my permission, they changing every month 4 to 5 thousend rupees. This is not fair, with out customers permission how the company will add these kind of rubbish things to their account. It's not acceptable. Need to take action on this

Daily receiving nearly 10 to 15 calls from their agents for no fault of mine and harrasssing us. This is causing lit of inconvenience and mental harrasment to us.

Hi team,
I was using Standard Chartered Credit card and later I decided to close it. I made all the due payment on time and registered my case with the customer care team to close it. It has been more than 2.5 months and still my card is active and bill is getting generated. The charges of card is getting added every month. Despite calling their team more than 4 times they have not closed it. So, I would request you to close the card asap.

Iam holding a salary account with SCB no: [protected] in chennai past 3 years.Its a zero balance account but instead they are deducting Minimum balane non maintenance charges past 2 years, I ve escalated the issue many times but they are least bothered of anything. I want a full refund of the aforesaid charges so far deducted.

I have recharged my prepaid mobile number from Standard Chartered Bank mobile app. I got debited the amount from my account also I received message from bank for the same. But recharge not yet complete

Hello,

I have to pay additional interest twice because my ECS failed because of bank system, both time i was having sufficient balanace in my account, however due to some autofixdeposit facility they have activated on my account my ECS used to get fail, i have paid extra 700rs as an interest because of it, please find latest complaint details including previous one.

Auto Acknowledgement Ref No: 10/20/019251 (KMM34171796V56890L0KM)

Hello,

I have my regular ecs scheduled for every 5th of month (43062rs), for oct month the ecs failed and when i inquired to hdfc limited, they told me that standard chartered bank rejected payment due to insufficient balance, however i was having 43100 rs in my account since 3rd oct, now i have to pay unnecessary interest of 342rs due this.

Standard chartered credit card section official had sent message and also called me by offering pre-approved credit card of standard chartered bank. As soon as they collected my personal details, they replied that i am ineligible for credit card. Though they contacted me by offering preapproved credit card, they changed their words after they collected my personal details bcz they required only my personal information including aadhar, bank statement, salary slip of govt of india, etc

Hi,
I am putting this compaling in favour of my friend Mr Abhishek Kumar who had a credit card Number[protected] given in name of Swati singh and since without his knowledge a expenditure of Rs 50000 was made and due amount was put in his name.After that in around 2010 recovery agent collected Rs 10000/- for settlement for the due amount after which no statement and nothing were communicated with him and he had to reshift his house after 8 year in another city till which he received no due statement from standard chartered bank assuming that account is settled . After 10 years as there was need for the loan the bank told him that there is already due amount in his name and his credit report is not good enough to lend him loan. It is requested to suggest as during lock down his job got lost and he is in need of loan urgently.
[protected]@gmail.com

Dear Sir,

I have not made any purchase with my standard chattered credit card previous balance was Rs, (-)15000, now bank has charged Rs, 8996 against trfd to [protected].

I have purchased an mobile phone using standard chartered credit card last week i have payed my due and now it is showing some amount in the name of trdf amount. Like this they are charging many times and asking the customers to pay.

Home loan/bangalore/india
Name: marulasiddeshwara

I have requested a actual principal/interest certificate for last year for filing my taxes and the bank is taking more than 3 days

When i call back the customer service rep is suggesting that due to moratorium they failed to provide the same. When i further enquired and he agreed that is not the reason and will look into it

Also, for change of phone no, the team is asking me to visit the branch personally.. This is completely ridiculous, why can't this be enabled online banking/phone baking with proper verifications? All other banks does it

Third party vender for standard chartered bank - have customer data like pan number and even checking the credit history without getting the approval from the customer and informing the same to the customer.

Its a data breach, having personal data and checking credit history with customers approval

Email : bharath kumar mc
[protected]

I made a mistake in uploading my selfie... Instead of my selfie i put my national id card there

Hello,

I am seriously frustrated with the behavior of Standard Chartered towards its customers. Here are the list of problems I've faced with SC. Well, I cannot put it in a sentence. so here are some bullet points for you:
Happy customer created account with SC in December 2015 and got his credit card in 2016
Unsatisfied customer (SC were not willing to increase credit limit) has requested for credit closure in 2017 Q1.
Unsatisfied customer was told that the credit card has been cancelled upon his request.
Then innocent customer didn't know that his credit score is being affected by SC credit card with late payments (never received statements or SMS communications), despite the card being closed until he started applying to PL loans (SC also rejects, problem being with SC) in 2018 Q1.
Confused customer again calls SC, they say the card was replaced, shipped and returned to them. Oh, here are few sub bullets points you must read it.
Shipped to Chennai address, while I was living in Bengaluru.
Card returned to SC bank.
Customer requested to ship to Bengaluru branch.
Customer had to put every effort possible to visit the branch to collect the card.
The card never arrived. Moreover, customer was not intimated in any way.
No requests were accepted for address change.
Angry customer calls back SC again in 2018 Q2, and were promised to cancel the card within a month.
Desperate customer tries to apply for loan again in 2019 Q1, where again SC also rejected his poor application.
The reason was the late payments in credit report to SC credit report which was surprisingly still active.
Frustrated customer now calls and mails SC teams and receives irresponsible responses asking for details the customer couldn't provide (Issue wasn't resolved).
Fed up customer raised a dispute through CIBIL TransUnion and decided to move on as it was 3 years ago, it wouldn't affect his credit by then.
Customer wanted to achieve his dreams with higher education in 2021, applied for education loan, credit report pulled, SC account still active with mis payments. Literally, My Dreams are being shattered. Standard chartered has been haunting me since 2017.
Standard chartered has been the downfall for my credit from the beginning foiling all the financial plans. It is my sincere request to immediately rectify the late payments and mark the card as closed, and MOST IMPORTANTLY REPORT THESE TO CIBIL. As this is ruining my career and life, i have no problem with approaching Consumer court and ask for a settlement.

Below are few details associated with my accounts for your analysis:
Customer Name : Charan Teja Eddala
Mobile : **********
Email : ********@live.com
A/c Number : ************

*Please do not ask baseless questions such as credit card numbers.

No thanks,
Charan Teja.

I received a mail from uk that she is decided to give me 2.5 million british pound for charity at the last stage of her life. Her advocate get my details and send me a certificate which is attached with this details. Now she is asking for my bank account and details. She said i will send u all money legally and will stand by me for any legal issues. She told me to send my details with request email to following address - to
Dr. Johnson raymond
The payment director,
Standard chartered bank london,
Wire transfer department.
Address: #.1, basinghall ave,
London ec2v 5dd, united kingdom
Bank e-mail: [protected]@accountant.com
Tel:[protected]
Fax:[protected]

So kindly clarify me is it a spam or real. Her name is mrs. Muna abu sulaymana and escrow sundry account #.[protected]

I recieved mail from calvin barry who is the head of international remittance department. He asked fee as 45k in indian rupees for the clearance certificate.

I just need to know is he is ur head of international remittance department.

I just need to know is there any certificate like that and if yes the fee is how much??

To,
The concerned officer,
Consumer care

Most urgent & top priority please.

My card no. [protected]
Name : suchita rani. F - delhi ncr.

In fact in the month of april 2014, i have paid my total o/s payment, and that time also requested to officer - customer care kindly send no - dues certificate and letter to cibil for no dues,

So far no action has...