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Standard Chartered Bank Complaints & Reviews

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Updated: Jul 23, 2026
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Standard Chartered Bank reviews & complaints page 10

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A
ADetroja
Jul 12, 2021
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Bank cut the amount of 1992.33 on 29 june and 380 on 26 june, I always pay my bill before 10-15 Days of my due date.
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    Prashanttyagi1007
    Jul 9, 2021
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    I submitted my college fees Fleming college / CIBC to standard chartered bank and they returned my fees saying A2 form not received. My local bank said that they are doing a domestic transaction from my union bank of India to standard chartered Mumbai therefore A2 form is not needed. I asked CIBC THEY ALSO said A2 form is already filled with their application and it is not required. Now I have initiated my college fee 3 rd time and I am so worried if they are going to forward my fees to college or return it 3 rd time. There is no proper communication even I visited nearest standard chartered bank in Delhi. They also could not help in resolving it
    Standard Chartered Bank customer support has been notified about the posted complaint.
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      D
      Dex1
      Jun 29, 2021
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      I have placed an Order ID: BNOO[protected]. Order Placed on : Sun 18 Apr 2021, 06:06 pm and Payment was also done through PhonePe and it was successful. We got the delivery today on 21st April at 7AM however the delivery agent is asking for full payment and says the payment is not done. I have checked my Account statement and amount 1804.46 got deducted from my account. The PhonePe app also shows the transaction was successful.

      Bigbasket mentioned that the refund of 1806 will be initiated and with 7 days. But i have to make payment for the deliverables. So i did another payment on 21st April of 1836. I got confirmation from Big Basket that they have received the amount.

      I called BigBasket after few days and they confirmed that refund was initiated on 24 April.

      Now it's 29th June 2021 and I'm still waiting for the refund. I have been following up by Big Basket and Standard Chartered Bank for last 2 months. But as results nothing happened.
      I have plenty of emails and their acknowledgement as proof. If you can help. That will be really great.

      Complaint is against : Standard Chartered Bank and Big Basket both

      Anuj Sharma
      [protected]
      Standard Chartered Bank customer support has been notified about the posted complaint.
      Jul 02, 2021
      Updated by Dex1
      Please expedite this matter and let me know how soon this can be resolved.
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        K
        Kashyap.shah88
        Jun 28, 2021
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        HI, I had availed a loan from Standard chartered. Now that I want to make a part payment of 25% without any charges for which I have a letter, the company is not allowing me. Not only that but they are also asking me to close the entire account with a penalty clause of 4.72% penalty charges. I have a letter from them stating that I can pay 25% part payment which they are not agreeing. The same copy has been shared to them on mail.
        Standard Chartered Bank customer support has been notified about the posted complaint.
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          N
          May 28, 2021
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          Address: Pune
          Website: Standard chartered bank

          Hi Team,

          Today from my saving account amount of 1178 INR got deducted for some DP charges. Can you please let me know what are these charges? I never requested any DMAT account nor I have used any. Please help me to get back the amount charged and close the DMAT account if you see any.

          Let me know if you need any further details on same.
          Standard Chartered Bank customer support has been notified about the posted complaint.
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            S
            Sukhjinder Mann
            May 17, 2021
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            Address: Chandigarh

            Dear Team,
            I have worked in Standard Chartered Bank from Oct, 2004 to Jan 2006 in Chandigarh. My PW ID was 1183600.

            Kindly help in getting the experience cum relieving letter for the same. I don't know where to contact for the same.

            Regards
            Sukhjinder Singh Mann
            [protected]
            Standard Chartered Bank customer support has been notified about the posted complaint.
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              Bindu Madhu
              May 16, 2021
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              Sir
              I have ordered Flavia Women's Running Shoes in amazon on 6march 2021 order id[protected].I have returned the product and amazon gave me the
              REFERENCE ID[protected].but the standard chartered bank still not credited the amount.
              This is urgent please help me as soon as possible
              Standard Chartered Bank customer support has been notified about the posted complaint.
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                S
                Shashidhar Shivaramaiah
                Apr 11, 2021
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                For my loan account no 42715563 there is Written- Off in my CIBIL report. I have paid the loan and this is technical error. Please correct this immediately. If i need to pay any differential amount I am ready pay Please do it immediately
                Standard Chartered Bank customer support has been notified about the posted complaint.
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                  K
                  Kalipada32
                  Apr 11, 2021
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                  Address: Subratapark, new delhi

                  Sir,
                  My credit card minimum payment was done before due date of march, then I show that my next month bill was generate with the A4interest for minimum payment. Then I paid all outstanding money with A4 interest before due date. Then this month also bill generate with A4 interest. Pls reverse this amount
                  Standard Chartered Bank customer support has been notified about the posted complaint.
                  I also submit my statement
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                    P
                    Pushpanathan Devarajan
                    Apr 11, 2021
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                    Address: SC Bank, Chennai

                    I borrowed 27Lacs personal loan from SC bank in April 2020, based on my pre-covid house hold income. Due to pandemic, my house hold income reduced drastically, which subsecuenly pushed me to reduce number of EMIs I am Paying. I decided to close loans that I am paying higher interest, that SC bank ROI 12.25%. When I approch bank for pre closure, I was told to pay 4% pre-closure even after explained the unexpected situation imposed by COVID 19.

                    I was pegging several times to reduce pre closure chargers to 1%, which I can afford. But SC bank refused to reduce below 4%. I even said in the past 5 years of my association with SC bank as a borrower, I never defaulted even single EMI and to consider that as a goodwill, but no use.

                    Due to COVID 19,
                    1. Lost my house rental income
                    2. My wife's salary reduced by half
                    3. Handsome pension of my father stoped, as I lost him to COVID - All commitments he had, now on my soulder.
                    4. No or very little pay raise due to pandemic, which is not even matches 10% of the cost of inflation.

                    Bank is stating that as per policy and the agreement I signed, I should pay 4% pre closure. The time of signing the contract, my household income had no impact, and was able to commit all EMI. Now the pandamic induced situation is un warranted and hence how the SC bank can stick to pre-covid charges?

                    As I pledge gold jewels to mobilise fund, now I am forced to pay gold loan interest as well as SC bank EMI. I do not want to be a defaulter and hence I am taking all possible measures to re pay out standing. I kindly request the forum to provide me support to over come the situation.

                    I also request the readers to be cautious and use my lessons before prusuing bigger loans from ruthless banks, which sucks our blood with only focus of their profit. Kindly share this lesoans for your friends and relatives benefit as well.

                    Thank you
                    Standard Chartered Bank customer support has been notified about the posted complaint.
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                      P
                      pdabiwal
                      from Delhi, Delhi
                      Mar 27, 2021
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                      Address: GURGAON

                      I recieved a standard chartered credit card in first week of march and i had my first transaction for fuel and same amount cashback i should have been recieved, but till date nothing recieved by me in my standard chartered credit card statement. And when i contact to stantard chaartered customer care then sc did not transfer my call to any representative even for the same matter. It is very bad behievour and service from standard chartered.
                      Standard Chartered Bank customer support has been notified about the posted complaint.
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                        Neel8943
                        Mar 13, 2021
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                        Everytime before due date all payments has been cleared but there is TRFD charges are included everytime.
                        Card no ends with 2236
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                          pankaj3007
                          from Delhi, Delhi
                          Mar 11, 2021
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                          Address: Delhi

                          I have been using Standard Chartered Credit Card from almost 8 years I have always paid all the dues well on time. In the month of January I suffered from corona and I was isolated due to this I was not able to pay the amount. And I believe if we are maintaining bank accounts with such banks keeping in mind that we will be given every privilege and facility. If bank cannot even call and inform the customer about something important there is no point marinating bank account with these private bank.
                          Due to Covid-19 If full payment is not yet made than bank should talk to the customer and inform them before imposing any interest or penalty. However in the month of February I manage to pay the sum of 44k (there was around 10k balance in my card), and again bank is asking me to pay more 36k more, wherein limitation of my Credit card is only 68k.

                          I believe if the customer is always paying all the dues on time and never had a history of non-payment than bank should consider those facts. I did call several times to the bank but most of the time they disconnected my call and rest of the time they asked me to send an email. I have emailed them as well but they do not even bother to reverts on my emails. I just wanted to know how did they implement all charges/interest to my card.

                          I want justice and want to imposed all charges back…..

                          Pankaj Singh Negi
                          [protected]/[protected]
                          XXXX XXXX XXXX 5225
                          [protected]@icoud.com
                          Standard Chartered Bank customer support has been notified about the posted complaint.
                          this complaint system is only notify to the support team?
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                            RAHULAN NARAYAN
                            from Mumbai, Maharashtra
                            Feb 6, 2021
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                            I have a Standard Chartered credit card.Credit limit is 18500 they are asking to pay 31500 without giving statement
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                              V
                              from Ghumarwin, Himachal Pradesh
                              Feb 4, 2021
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                              My name is vipul, I have been charged A4 interest, even though I am paying my minimum payment before due date. I have already suffering job loss. Still managing to pay minimum amount before due date. Kindly request to waive my charges. And pls refund it back. Really need help please thank you
                              Standard Chartered Bank customer support has been notified about the posted complaint.
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                                Ananta swain
                                from Bhubaneshwar, Odisha
                                Feb 4, 2021
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                                Address: Rc 83 khoda colony gazhibad

                                I am completely paying my priveius Credit card balance but after that bank Charges A4 intrest why .
                                Standard Chartered Bank customer support has been notified about the posted complaint.
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                                  ajay sri srivastava
                                  from Allahabad, Uttar Pradesh
                                  Jan 29, 2021
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                                  Address: new delhi

                                  Some months back i bought something on emi and i saw that out of nowhere i had one another card issued named as instabuys executive...i have been trying to reach the company but the numbers are of no use. please fix the issue as the amount keeps on increasing every month.
                                  Standard Chartered Bank customer support has been notified about the posted complaint.
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                                    srinivasulu15
                                    Jan 27, 2021
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                                    Hi team please share noc letter for closed credit card account card number ending 4988
                                    Standard Chartered Bank customer support has been notified about the posted complaint.
                                    Please find the attachment of payment receipt
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                                      R
                                      Rajput Anand Gaurav
                                      Jan 26, 2021
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                                      My Standard Charter Creditcard closed years back, Card destroyed and closed . But Bills are still generating.
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                                        Y
                                        Yaminisharma21
                                        from Delhi, Delhi
                                        Jan 16, 2021
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                                        Address: Delhi

                                        I was charged trfd amounting to INR 999 eveb when the emi’s for that loan account were settled in april 2020. The account shows a balnce of 22 inr and even when i oay that amount it is still shown Outstanding, a day ago i was charged trfd to that ooan account however those 22 rupees are still outstanding. Wtf is that
                                        In my transaction record it says
                                        TRFD TO [protected]
                                        Please look into that i refeund me those 999 rupees back to my account
                                        Standard Chartered Bank customer support has been notified about the posted complaint.
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