Claimed

Standard Chartered Bank Complaints & Reviews

2.4
Last updated Mar 20, 2024
Complaints 1721
Resolved
777
Unresolved
944
Quick Links
Statistics
Share
Contacts

File a complaint to Standard Chartered Bank

Having problems with Standard Chartered Bank?

File a complaint and get it resolved by Standard Chartered Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Standard Chartered Bank
Customer Service Contacts

Standard Chartered Bank Phone Numbers

Toll free
1800 345 1000
100
51
1800 345 5000
32
29
Phone
+91 11 6601 4444
35
39
+91 11 3660 1444
8
10
+91 11 3394 0444
8
10

View more phone numbers

Standard Chartered Bank Website

Standard Chartered Bank Head Office Address

19, Rajaji Salai
Chennai
Chennai District
Tamil Nadu
India
600001

Standard Chartered Bank reviews & complaints page 11

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prashantnegi1984
from Pithoragarh, Uttarakhand
Report
Copy

False interest charges on titanium credit card

I am using standard chartered titanium credit card from last 1 year. I made a full payment of my last month credit card bill before the due date but still they charged interest which is reflected on my current statement. I want the false charges to be remove so that i can close this credit card....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pankaj3007
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary interest

Address:Delhi

I have been using standard chartered credit card from almost 6 years. I have always paid all the dues well on time.

Recently, i checked my cc statement and found out that the bank has imposed 767.08 inr as a4interest on 25th may 2020.

Also, there is amount of 138.07 inr charged as [protected]@18.00%.

I had already paid the minimum amount due mentioned on the statement. I believe if the customer...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Sir dit not open my creadit card statement in my mail...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
FirstPerson
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect credit card charges as late fee

I have been using standard chartered credit card for more than 7 years and was happy with the service untill last couple of months.
1. They shipped a new card (Digismart)
2. Although, continues charging late fees for landmark card (Xxx6576).

- customer care phone numbers published on stan chart website are throwing "invalid number" message. (If this is due to covid situation - they should have also stopped the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jyoti.101
Report
Copy

inactive service

I am facing issue while connecting to online banking portal. It is showing service inactive. Kindly look into this and resolve this asap....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
puru gupta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card on a4 charge wrongly charges .

I am using standard c c and also use emi on card..
I am paying using cred app for paying card amount from month of jan to apr

I always paid full amount..

In month of april showing 24+k cred app and i paid full amount via cred app after few days bank added a4 interest.. Which one wrong

Suppose that i paid minimum amount and emi balance why changes this amount..

I spoke customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
byerpude
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

trfd charges

Dear sir,

I have standard charted credit card and bank has been charged trfd charges without inform to me.

Please confirm why these charges has been applicable to me.

For security reason i have not disclosed my credit card details, i have also inform to standard charted bak for the same but i have not received any information.

Thanks & regards
Bhushan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
skyranjeet
Oct 5, 2021
This thread was updated on Oct 5, 2021
Report
Copy

wrong credit card charges as late fee

A wrong late fee charges and interest has been levied on my standard chartered landmark credit card no ending with 9969 for not paying the full outstanding amount for the statement generated for the month of march, 2020.

I would like to let you know that, i have been regularly paying all my credit card dues before the due date as same can be confirmed by my credit payment history, and this time too, i had kept sufficient credit...
Helpful
6 other people found this review helpful
6 found this helpful
1 Comment
Report
Copy
Address:8-3-231/A/434A ; Beside jain Temple, Sri Krishna Nagar ; Yousufguda

One of the agent told me to submit documents for standard chartered credit card and confirmed me it would be life time free card, so i submitted needed documents.

But when i got verification call they told me charges and i told them not to proceed further but then also gthey processed my application and without my consent sent me pin for the credit card and applied charges..

Kindly assist me to get rid of this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
roopesh2842
from Mumbai, Maharashtra
Report
Copy

personal loan : account no clpu/51099039

Address:Hyderabad, Telangana

Personal loan is taken my name: jahnavi kandakatla

Without asking customer they have opted my personal loan for moratorium in the name of covid 19 and we need to follow the bank to get out of moratorium. My personal loan is going to end in may 2020.

Can you please take strict action against bank how come they take decision with out consulting the customer...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SIDDU ch
Report
Copy

illegal levy of interest charges

I have paid all the statement billed balance on my standard chartered platinum credit card before due date. Still a4 interest is charged consecutively for 2 months.
In feb 2020 - 568 + 102 (Gst) rs/-
In march 2020 - 133 + 69 (Gst) rs/-
This is not only first time facing this problem. Always standard chartered levying illegal charges on customers like this which is not acceptable....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
VishalThakur21
from Noida, Uttar Pradesh
Report
Copy

extra charges on credit card

I made a transaction of rs10, 998 on 26th dec with my standard chartered bank credit card. By 23rd jan, i made a payment of rs7478 and was expecting a refund of the remaining amount of rs3520. The refund transaction was done on 26th dec but was credited to my account on 11th feb. My bill due was rs3, 520 and the due date was 18th feb. By 11th feb, all my outstanding amount was paid as the refund transaction was credited, however, the bank...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Keshav K Jain
from Mumbai, Maharashtra
Report
Copy

banking services

Address:Mumbai, 400101

By mistake there i made a payment from my savings account in the standard chartered credit card[protected]xxxx. This card has been closed since a long time ago. Hence as a standard practice the money should have been returned back. However, the money never came back. I immediately wrote back to the consumer service. But they came back after a week and that too with no solution.

The customer service from sc is such a pain....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:F A 218 Lajpat Nagar Sahibabad, 201005

We are regularly paying the charges on card, we have paid interest, tax and other charges on our card. But now standard chartered bank has levied the charge of trfd for rs10392.13, we are unable to under stand what type of charges they have levied on us. We request bank to waive off these charges, since we are regularly paying the card charges and we are regular customer of your bank....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A fraud transaction happened on my mothers credit card on 29th october with the details that some 2882 usd has been debited from the card amounting to rs. 2.13 lakhs.

The transaction happened at psp*dmarket.com gibralter same as the one with some other people i have read about in their complaints.

There was a message for the transaction and again there was a message that the card has been blocked.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KasiViswanathan meiyappan
from Chennai, Tamil Nadu
Report
Copy

b2 over limit fee

Address:Chennai, Tamil Nadu, 600127

I am kasiviswanthan m and holding a credit card ending with 4128 i made a transcation of 97000. After 2 days i am receiving a msg that i have been charged with 500 for over limit fee.

I had a emi running in my card and that they have transferred to my loan account and every month i am paying the emi to that loan acount.

I am not aware of the over limit fee and also i want to know how i can spend beyond my limit....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Koregaon park, Pune, Maharashtra, 411036

I get calls from shaha finlease saying that i had taken a credit card in 2001 from standard chartered bank whose pending amount is somewhere around 23 lakhs whereas i had hardly used any card but still these people from shah
Finlease call everyday and and give harassing commitments of cibil reports dues. Today i get a call wher the shah finlease executive says that i can settle your amount illegally by paying some amount to shah finlease...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I availed a personal loan from standard chartered in the year 2016 with 3 years of emi. As per my terms and conditions, i was given a benefit of last emi waiver. The same is stated in loan terms and conditions.

However, now i constantly receive calls from standard chartered for the last emi. On asking, why should i make the last emi, they said you defaulted on first emi and that's why benefit of last emi waiver is not available...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Pune, Maharashtra

I had issued a credit card from standard chartered in 2001. ( Card no : *************** ) I had cleared all the payments and dues on the card at that time itself through cheque and also closed the account at that time itself. Now i am getting calls from Shah Finlease stating that i have a due balance of 23 Lakhs on the same credit account. It is also showing in Cibil report which is affecting my loan processes.And at that time after clearing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pujain
Report
Copy

credit card e card fraud

Address:411048

On 20th sep 2019 (Bank stmt shows date of transaction as[protected] in the morning around 9 am when i came home after playing cricket i just checked my phone and saw many messages from standard chartered bank (Scb) related to otp for transactions at amazon pay on my credit card. On seeing so many messages i was surprised and understood something wrong has happened. I immediately checked the amazon app on my phone and saw various e-gift cards...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy