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Standard Chartered Bank Complaints & Reviews

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Last updated Mar 20, 2024
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Standard Chartered Bank reviews & complaints page 12

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Neelkant Singh
from Noorpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

late charges on my credit card and saving account is blocked.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Late charges and interest calculated on my credit card.

While i hade money in my sc bank account to pay the bill of credit card but i found thatsc bank account is blocked due to physical verification, and visited to noida branch to unblock my account by submitting the documents, the executive denied to accept rent agreement, electricity bill and aadhar card as poa. While i opened this account 2 year back by presenting these...
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Address:Chennai, Tamil Nadu, 600019

Hi,

This is thangavelu i am applied dec-04-2019 but still i have not credited amount to my account daily 5to6 times calling that executive girl said everything done please wait approval also done but didn't received any single sms on this loan but she is saying it will credit soon but completely 1month done. Still not credited. Finally one sms 03-jan-2020 came your loan approved after i sent sms yes i am applied loan then...
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Kshitij Jha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

most urgent * regarding fraudulent transaction of inr 2,42,112.21 on my credit card no - xx6793 complaint no. - 201911031139

Address:B-303,ASTER,, ,VALLEY OF FLOWERS,THAKUR VILLAGE,, 400101

This is to inform you that a fraudulent transaction for an amount of INR 2, 42, 112.21 on my Credit Card No - xxxxxxx6793 on 04/11/2019 at PSP*dmarket.com Gibraltar GI. I would like to inform you that this is an unauthorized transaction and was not done by me by any means.

I have called your Customer Care No. and raised dispute Complaint No.[protected] with yourselves.

Below is the sequence of events as to...
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Address:Bangalore, 560047

Dear sir/madam,
This is to inform you that i am an distressed customer of standard chartered bank manhattan platinum credit card.
I had a year back requested the bank to cancel my credit card as i had misplace the same, at that time they said that they would wave of the renewal charges as a preferred customer, but i was not aware of this and they have continued to charge me the card renewal charges for the current year 880/-....
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Sowjanya Yadav
from Bengaluru, Karnataka
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credit card extra charges

Address:560037

From several months i have been charging a4 interest even the minimum amount is paid before the due date.. So many extra charges are applying for me.. And the refund amount due to bus cancellation is also not reflected in my account even after 2 months they told me it will be in your next month statement but nothing happened in my statement and my refund amount is reflected in the statement...
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surojitoffice
from Bargarh, Odisha
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need noc for pl no: 49446827

Address:Navi Mumbai, Raigad, Maharashtra, 410218

Hi,

My name is surojit roy, i had a personal loan in standard bank. Now in my cibil loan remaining balance showing 0 (Zero), but showing written off.
Due to above my cibil getting down day by day & i got so many rejections for loan from other banks.
I have tried to contact them but they not responding.
So, kindly arrange to provide noc on urgent basis.

Regards,
Surojit roy br...
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dinesh.sanghavi
from Mumbai, Maharashtra
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no reply from your end after sending repeated complaints

Address:Shri Shankeshwari Villa, D/17,Plot no 714,Kshitji Co Hsg Soc, Charkop Sec no 7 ,Kandivali west,9820983732, 400067

Requesting to solve our dispute with standard chartered bank at the earliest

The sanction letter dated 05th august, 2004 the said loan was repayable in 192 equated monthly installments to the bank against the home loan (A/c no[protected] amount of rs. 11, 00, 000/- (Rupees eleven lakhs only) sanctioned by the bank where i have already paid all 192 installments i. E around twenty three lakhs (23, 00, 000/-) and as on date still...
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Shashi Dandona
from Noida, Uttar Pradesh
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exorbitant account maintenance charges

Address:L142, Gulshan Vivante, Sector 137, Gautam Buddh Nagar, Uttar Pradesh, 201304

I had opened a demat account with standard chartered depository services with their branch at vasantlok, newdelhimore than 15 years ago. At the time of opening the demat account, the annual charges were inr 500. Subsequently, the account was transferred by the depository to standard chartered securities with their branch office at deen dayal upadhya marg, new delhi which was quite far from my residence. I visited scc office at deen dayal...
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Tiwarkar Archana
from Mumbai, Maharashtra
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pf

I'm archana tiwarkar want to apply my pf of standard chartered fianace ltd priously i know they where to be apply but now that office shifted to some where else i'm working in the year 2007-08 so it's long time go head so please help mi with this
I'm working in credit card department as tell calling executive after that i'm get better opportunity than switch from standard chartered finance ltd

Please help me to apply...
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Biplov sarkar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

annual fee on credit card charged

Address:Rajkot, Gujarat, 360007

Hello,
Date:18 september 2019
Complain id=kmm31429176v66439l0km
Call date=14oct2019
Description:from bank customer care they told me that whenever you buy things from credit card the annual fee would be refunded. But they now telling that its not possible. I have call recorded on that with me.
Before that also they have told me same things you can check with there database with such recording. Now they...
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rishita gera
from Jamshedpur, Jharkhand
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customer support disconnects the call

Address:Jaipur, Rajasthan, 302001

Hi

I raised a late fee waiver request on 2nd december 2019, ref no: in[protected]s67044. I was promised a call back within 2-3 days which never happened.
I called them again after a week, on 9th december 2019. They kept on hold saying they would arrange a callback. On further insisting, they asked me to wait. I was kept on hold for 22 mins and then they disconnected my calls.

Highly untrained & unprofessional...
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krgarg
from Ahmedabad, Gujarat
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credit card incorrect entries

I had closed the card within couple of months from the date i received it. However, on the portal there is a history of 14 months while the card was closed. All the entries are either "xxx" or "000" but my question is why was the card active till then even when i closed it. What if someone was using the card number somewhere and why wasnt it raised to me or informed to me that the card is still active even after the closure....
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Biplov sarkar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

annual fee waiver on credit card

Address:Rajkot, Gujarat, 360007

Hello,
Date:18 september 2019
Complain id=kmm31429176v66439l0km
Call date=14oct2019
Description:from bank customer care they told me that whenever you buy things from credit card the annual fee would be refunded. But they now telling that its not possible. I have call recorded on that with me.
Before that also they have told me same things you can check with there database with such recording. Now they...
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Hi,

I have standard charted credit card.

I was trying to make a payment on airtel app for recharge and i entered wrong cvv by mistake. The transaction was successful.

I tried the same again for my uber payment and i entered wrong cvv on purpose, the transaction succeeded.

This is a serious issue and i have lost all the trust with the sc bank.

Attaching a video in...
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Sachdevabhanu
from Delhi, Delhi
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fraud against me by standard chartered bank

Address:New Delhi, Delhi, 110085

Hi team,

As i have not received any response from standard chartered bank as money was deducted from my account in month of july and they are least bothered to return that money as i have send numerous emails and still not received any response

Thanks
Diksha
[protected] (Contact between10 am -1pm) or email at diksha. [protected]@yahoo.co.in
Account no-[protected]...
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Debjyoti chattopadhyay
from Mumbai, Maharashtra
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unethical late and interest charges for emi - scb credit card

All of a sudden they created an Instabuys card account without my consent and started showing the transaction in both accounts.I had converted an amount in 3 EMIs andstarted getting Lae charges+additional interest charges despite of ontime payment.Moreover the funniest part is (a) you can't pay EMI using the Instabuys card number though are mentioning and refering to this account all the time (b) they expect you to call them after payment...
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Address:9/4, Sainath Chs, Shivneri Cmd, 400078

I am holding credit card of standard charted bank from last 3 years.
From last six months i have observed that they are not sending me card statement or sms for payment due details.
Then once due date is over i get a call from scb for due payment which i immediately pays whatever minimum amount is communicated with me.
I have called their call center to check on sms and email service where i come to know they have stopped...
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V
VLkh
from Kanpur, Uttar Pradesh
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late fees and interest charge in my credit card ending 2751

Dear sir,

Reference to credit card ending 2751.
This is to inform that i have paid rs. 32923/-
On 25th october, 2019 against my payment due 30.10.2019. Cheque clear through clearing on 31.10.2019 from my account, state bànk of india. Complaint was lodged in 2.11.19.
I have surprise to see the interest and late fee charges in the november 2019 statement.
May i know the reason for the above charges...
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Raja Thannai
from Chennai, Tamil Nadu
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fraud transaction on my credit card

Address:600129

Respected Sir,

I got a whatsapp call from one person name called Ajay on 02/09/2019 spoke to me that, he will help me on assisting online dating service registration. He said the registration service took only Rs 25/-. He also asked me to share my Credit card Details like card number, ccv, expired date etc. He asked me to install an app called mightytext app which I will get member details on the app. once I installed mightytext...
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Simar@21
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud transaction in salary savings account

Address:New Delhi, Delhi, 110019

Today 25, 000 inr was deducted from my savings salary account and it was through wish.com usa.. I don't recognise this charge + there was no otp msg or email alert for this transaction.. Not sure how i can trust this bank again.. I filed a complaint and marked the charge as fraud via call and they asked me to wait until 5 nov 2019..
Upon calling i asked the lady over the call to check how this charge was done and she did not had any...
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