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Standard Chartered Bank
Standard Chartered PLC
Customer satisfaction rating: 56%
1287
COMPLAINTS
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Standard Chartered Bank Customer Care

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Address
19, Rajaji Salai
Chennai
Chennai District
Tamil Nadu
India - 600001

Customer Care Phone Numbers and Contacts

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Toll-free:
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94
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48


Customer satisfaction rating
56%
Complaints
1287
Pending
0
Resolved
701
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Standard Chartered Bank related photos (283)

Standard Chartered Bank Complaints & Reviews

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N
Mar 15, 2019
I pay my minimum dues in my standard chartered credit card on a monthly basis. And that too in time. Yet i see the amount...
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G
Mar 8, 2019
Mumbai, Maharashtra
Hi All,
Just a bit of background - I wanted to pay Rs.4000 for Standard chartered bank credit card for long time....
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J
Mar 8, 2019
Bengaluru, Karnataka
Dear sir,

I have used my credit for 26500 in month of dec18 to 6 th jan19. I have done the partial payment for 10000 before the due date and made the balance amount on 31st jan 2019. So the interest of rs 3114.97 has been charged for non payment of the amount total due amount.

So in the month of jan i have used my credit for 60000 on 7th jan and paid total outstanding for 63361 including the interest charged of rs 3114.97 i have cleared my credit card bill fully before due date.

I have received the statement month of feb with interest of 1396.85. When i called asked the customer care they are saying the interest is charged for non payment of 26500.

I could not understand, den what is the interest charged on jan and why there interest charged in the month of feb.

I have attached screen shot of my credit transaction details from the online.
interest charged on the credit even after paying the total outstanding of the credit card before the due date
interest charged on the credit even after paying the total outstanding of the credit card before the due date

Complaint Status


[Mar 08, 2019] Standard Chartered Bank customer support has been notified about the posted complaint.
Updated by Johnnyyadav Mar 10, 2019 I need the explanation, as Interest has been charged after me paying the total outstanding of the card is paid.

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    D
    Mar 6, 2019
    Midnapore, West Bengal
    I have made payment on 2nd march 2019 for the credit card loan account number [protected] of rs. 2807/-. But still now it's not credited to my credit card loan account.
    Payment reference number is phdf[protected].
    Transaction date is 02/03/2019
    Mobile number linked with the account is [protected].
    Email id link with the account is:- dasu. [protected]@gmail.com

    Please resolve my issues as soon as possible.

    Thanks
    Sourav das mahapatra
    amount is not credited to the card

    Complaint Status


    [Mar 06, 2019] Standard Chartered Bank customer support has been notified about the posted complaint.
    Hi,
    I have a concern that i wants to change credit card pin no.but not available this option in online card login.
    So please help me about this generate card pin no.and please contact me my mo no. is [protected], and email id rajesh.[protected]@gmail.com

    Regards,

    Rajesh kumar

    [protected]

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      B
      Mar 4, 2019
      Bengaluru, Karnataka
      On my credit card, i had a billed balance of rs. 430, 215.46. I paid rs. 365, 000 before the due date. But the bank still...
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      G
      Mar 2, 2019
      Mumbai, Maharashtra
      Dear sir/madam,

      My self manoj baijnath gupta holding a salary account with standard chartered bank account...
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      S
      Mar 1, 2019
      Sonipat, Haryana
      I was provided with a credit card from standard chartered bank stating free of charge membership for lifetime and no hidden costs, but from next month onwards (Jan 2019), they have started sending me outstanding payment reminder for rental of ₹250/-.

      I’ve requested them via emails, calls and twitter for immediate suspension of their services as this were not the terms on which i applied for the card.
      But they have not suspended the services and now i’m getting a payment reminder for ₹413/- on my card ending 5539.

      I am not liable to make any payments as the card was stated to be free for lifetime, also i haven’t even activated the card or used it ever since.
      fraudulently charging money after promising a free card
      fraudulently charging money after promising a free card
      fraudulently charging money after promising a free card
      fraudulently charging money after promising a free card
      fraudulently charging money after promising a free card
      fraudulently charging money after promising a free card
      fraudulently charging money after promising a free card
      fraudulently charging money after promising a free card
      fraudulently charging money after promising a free card
      fraudulently charging money after promising a free card
      fraudulently charging money after promising a free card

      Complaint Status


      [Mar 01, 2019] Standard Chartered Bank customer support has been notified about the posted complaint.
      Updated by shashank.saxena91 Mar 05, 2019 After multiple communications, they’ve again sent me the same payment reminder. They don’t really care about complaints in consumer forum.

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        K
        Feb 26, 2019
        Ernakulam, Kerala
        Hi sir/madam,

        I was supposed to pay rs 1, 42, 345.21 as of 15-feb-2109 for the credit card and paid the same...
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        R
        Feb 25, 2019
        Quebec, United Kingdom
        I have been using Standard Chartered Bank Credit Card from past 8 to 9 years. In the month of January 2019 I saw a B2-OVERLIMIT...
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        M
        Feb 24, 2019
        Bhimavaram, Andhra Pradesh
        My dear p n praveen kumar,

        Thanks for your mail, i am writing this message in grief, hoping and trusting in...
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        M
        Feb 24, 2019
        Hyderabad, Telangana
        I was to pay standard chartered credit card bill and they kept calling me back to back for payment. Although i was paying their minimum amount but still getting interest added in outstanding, so i did not pay their last minimum due and was late for a month and they deducted the money from my savings account and left me with no money in account. This is very frustrating as things have gone very bad for me when i needed the money the most.

        Complaint Status


        [Feb 24, 2019] Standard Chartered Bank customer support has been notified about the posted complaint.

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          B
          Feb 24, 2019
          Toowoomba, Australia
          Hi,

          This is bipeen jadhav. I am writing this to complaint about a fraudulent transaction against standard...
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          J
          Feb 22, 2019
          Jayamkondacholapuram, Tamil Nadu
          I had a sc bank credit card.. I was facing lots of issues with standard chartered credit card.. So i stopped using that card...
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          T
          Feb 15, 2019
          Mumbai, Maharashtra
          I am a salaried professional with good cibil score. I have been paying my credit card payments on time for past 2 years.in...
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          [Resolved]

          M
          Feb 13, 2019
          Mumbai, Maharashtra
          Hi
          Complaint no.1
          My name is mehfuz farooqui. I tried to withdraw 5000rs from corp atm machine of mira road branch between 12.10pm to 12.14pm on 7th feb 2019 from my standard chartered bank account (Ac no. [protected]) thru debit card. But the money didn't dispense from atm machine and my stanc account debited by 5000rs. Many others on the same day face the same problem. Immediately i complaint to the corp bank mira road branch and they told within 24 hours the amount will get credited back in my account. But still the amount not credited back. Immediately i raised complaint to stanc thru netbanking. But still no response from stanc and amount still not credited back
          Complaint 2
          Again i did transfer of 10000rs on 11th feb 2019 at 11am from google pay to my wife account from above said same account. But that too got debited from my account and not credited to my wife account. I launch complaint via email to both google pay and stanc. But still no reply
          Please help as my account is nil and i don. T have money for my expense.
          Complaint marked as Resolved Apr 28, 2019
          Resolved

          Complaint Status


          [Feb 13, 2019] Standard Chartered Bank customer support has been notified about the posted complaint.

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            S
            Feb 12, 2019
            Delhi, Delhi
            I have been using kuch bhi on emi since long. I have couple of transactions that i want to use this option in current month....
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            D
            Feb 8, 2019
            Chennai, Tamil Nadu
            Hi team is that true or not because i got a mail from the same...

            Is that true, because so many fraudulent...
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            K
            Feb 7, 2019
            Mumbai, Maharashtra
            Hi,

            I have complaint regarding the services which is provided by stan c.
            I have requested to cancel...
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            T
            Feb 6, 2019
            Amsterdam, Netherlands
            I have been laid off in software company and i was jobless from past 5 years. I slowly joined a small company which again...
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            S
            Feb 5, 2019
            Pune, Maharashtra
            I availed for a manhattan credit card in nov 2018, hoever made no transcation till date. I as charged inr 1k for subscription...
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