Standard Chartered Bank Customer Care

Dear sir,

I have used my credit for 26500 in month of dec18 to 6 th jan19. I have done the partial payment for 10000 before the due date and made the balance amount on 31st jan 2019. So the interest of rs 3114.97 has been charged for non payment of the amount total due amount.

So in the month of jan i have used my credit for 60000 on 7th jan and paid total outstanding for 63361 including the interest charged of rs 3114.97 i have cleared my credit card bill fully before due date.

I have received the statement month of feb with interest of 1396.85. When i called asked the customer care they are saying the interest is charged for non payment of 26500.

I could not understand, den what is the interest charged on jan and why there interest charged in the month of feb.

I have attached screen shot of my credit transaction details from the online.

I have made payment on 2nd march 2019 for the credit card loan account number [protected] of rs. 2807/-. But still now it's not credited to my credit card loan account.
Payment reference number is phdf[protected].
Transaction date is 02/03/2019
Mobile number linked with the account is [protected].
Email id link with the account is:- dasu. [protected]@gmail.com

Please resolve my issues as soon as possible.

Thanks
Sourav das mahapatra

I was provided with a credit card from standard chartered bank stating free of charge membership for lifetime and no hidden costs, but from next month onwards (Jan 2019), they have started sending me outstanding payment reminder for rental of ₹250/-.

I’ve requested them via emails, calls and twitter for immediate suspension of their services as this were not the terms on which i applied for the card.
But they have not suspended the services and now i’m getting a payment reminder for ₹413/- on my card ending 5539.

I am not liable to make any payments as the card was stated to be free for lifetime, also i haven’t even activated the card or used it ever since.

I was to pay standard chartered credit card bill and they kept calling me back to back for payment. Although i was paying their minimum amount but still getting interest added in outstanding, so i did not pay their last minimum due and was late for a month and they deducted the money from my savings account and left me with no money in account. This is very frustrating as things have gone very bad for me when i needed the money the most.

Hi
Complaint no.1
My name is mehfuz farooqui. I tried to withdraw 5000rs from corp atm machine of mira road branch between 12.10pm to 12.14pm on 7th feb 2019 from my standard chartered bank account (Ac no. [protected]) thru debit card. But the money didn't dispense from atm machine and my stanc account debited by 5000rs. Many others on the same day face the same problem. Immediately i complaint to the corp bank mira road branch and they told within 24 hours the amount will get credited back in my account. But still the amount not credited back. Immediately i raised complaint to stanc thru netbanking. But still no response from stanc and amount still not credited back
Complaint 2
Again i did transfer of 10000rs on 11th feb 2019 at 11am from google pay to my wife account from above said same account. But that too got debited from my account and not credited to my wife account. I launch complaint via email to both google pay and stanc. But still no reply
Please help as my account is nil and i don. T have money for my expense.