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Standard Chartered Bank Complaints & Reviews

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Last updated Mar 20, 2024
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Standard Chartered Bank Head Office Address

19, Rajaji Salai
Chennai
Chennai District
Tamil Nadu
India
600001

Standard Chartered Bank reviews & complaints page 13

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S
saisaranya parasa
from Mumbai, Maharashtra
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fraudulent transaction on my credit card

Address:560100

I am staying in bangalore i have used my standard chartered credit card on aug 23rd in bangalore 2.20 after 10 mins later i have received message regarding transaction done in us for 72 dollars used my credit card i have reported the same to bank and blocked my card. But bank is asking to repay the amount.
Please check the transactions attached....
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R
Rachit Dwivedi
from Mumbai, Maharashtra
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payment not received till now

On 19th oct 2019 i made payment of rs 5540.00 to the card account through standard chartered by online banking. Standard chartered bank says they have not received the payment yet. Can you confirm the receipt of money and paid to std charted bank. I forgot my reference number. My registered mobile number is [protected]. Please suggest as soon as possible.
Thanks...
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P
Praveen kumar M J
from Coimbatore, Tamil Nadu
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address change request

Address:No19, rajaji salai, chennai 600001, Chennai, Tamil Nadu, 600001

Hi,

Address change request:

I have submitted a voter card document which i requested to add in my profile but the same is not acceptable for address change.
So again i tried with passport proof it’s accepted for add in to my profile but not accepted for the address change request.
Every time i got rejection message which is your proof document is not valid.

Reason for address...
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I had a Credit Card a long while ago, which had been closed 10 years back(Can't remember the exact date). Unfortunately, I have noticed that every month Rs.150 being deducted though the credit card is already disclosed!

Kindly assist and help in providing the exact details and current status why Rs.150 being due every month?

My credit card number is [protected]...
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J
JitenderH
from Gurgaon, Haryana
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regarding the transaction with agoda

Address:New Delhi, Delhi, 110048

This is in reference to my last transaction regarding flight booking at agoda. My basic question to rbi - we are living in an era of online banking and the main focus nowadays is authenticity of the transaction, i. E. Otp generation in order to confirm that the transaction isn’t fraudulent, then how can the life cycle of a financial transaction be completed without an otp being generated? In this era of digital banking how is rbi/government...
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A
AjayGGoenka
from Mumbai, Maharashtra
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credit card no 5546 2329 2554 7134 incorrect interest levy

Address:Mumbai City, Maharashtra, 400072

A] as per scb's statement dated 20/06/19 rs. 72, 359.26 was payable by 08/07/19.
Cheque of rs. 72, 359.26 was deposited in scb branch on 08/07/19 ie. Within the due date.
Despite this interest of rs. 6, 257.66 plus 18% gst rs. 563.19 + rs. 563.19 was levied on 20/07/19.
Scb has to reverse this incorrect charge of rs. 7, 384.04

B] as per scb's statement dated 21/07/19 rs. 1, 15, 242.90 was payable by 08/07/19.br...
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U
udaipsingh
from Kalka, Himachal Pradesh
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wrong billing of interest and gst and sgst in credit card

Address:ONGC, BKC, Bandra, Mumbai, Mumbai City, Maharashtra

Sir,
With reference to wrong billing to the tune of rs 9176, 61 as interest +gst+sgst since april 2019, i wish to submit the following:
The bank has acknowledged the wrong billing and the dispute.
Further they are not ready to review my case since april 2019.

I humbly request you to kindly review my case since april 2019. If i am at fault then no issue, but bank representative told me that it is your fault...
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J
Jigyasa@123
from Mumbai, Maharashtra
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about fraud done on the name of scb london

Website:www.scb-uk.tk

Mail from anne jobe on 14th june 2019 [protected]@gmail.com
I transferred 50000, 37800 inr, now demand 4500 gbp
I am a very poor man
Was i trapped can i get my money back i have all details.

Please help me.
🙏🙏🙏😍

Account name: baba jobe joof
Amount: 6.7 million usd
Next of kin: kumba jobe
Account number:[protected]
Swift code: scblgb2lxxx...
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N
Nitin Wali
from Noida, Uttar Pradesh
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over-limit charges

Address:T7/603, Sunworld Vanalika, Gautam Buddh Nagar, Uttar Pradesh, 201304

The over-limit charges are to be charged only when the purchase has crossed the limit. The purchases were within the limit but due to interest and other charges the total outstanding becomes more than the limit. Please note the purchase was within a limit only, why the over-limit charges will be added just because of additional charges.
The over-limit charges are to be added once in a bill but i have seen, they have charged twice in...
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D
diksha s
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refund of rs 1000

Address:delhi, New Delhi, Delhi

Hi

This is not acceptable as this illegal transaction was done in month of july and it is more than 40 days and still i have not received positive response and for your kind information i have not provided pin to anyone and how can u say that to customer that i have provided to pin to someone else so please do verification asap otherwise i will move to higher authority and will switch to other bank.

Thanksbr...
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Address:19 Rajaji Salai, Chennai, Tamil Nadu., Chennai, Tamil Nadu, 600001

I had taken a car loan in june 2002 which was fully paid as per bank terms.
I have still not received an noc n form no:35 from standard chartered bank inspite of repeated requests.
In your branch (Standard chartered bank, ground floor 'gukulesh' r. C dutt road, alkapuri, vadodara:390 007, gujarat is still not finding the records and statements of my car loan.
My car is still hypothecated to standard chartered bank and...
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Address:560068

Hi,

I did a transaction on 31st of august 2019 of worth rs 15000. The money got deducted from my account, however the receiver didn't receive the money. The receiver bank denies any such transaction.

Since the transaction was done through the phonepe app, i contacted the phonepe support but to no help as they say it is successful from them and i need to check with scb in order to get my money back.
br...
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S
sid2132
from Mumbai, Maharashtra
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b2 over the limit transaction

I have a limit of 50000 on my credit card and my current balance is 41k + 3k on emi, but then my available credit is 0. My last month statement is 15+3k and my current month is on-going.

I have scheduled payment of 18k for my statement already well within the time.
But scb charges me 500/- + 90/-tax for 2 days.

For what reason has this been done. Helpline is stupid and wont explain it to me. Besides for...
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P
praveen dhandapani
from Chennai, Tamil Nadu
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account hold kyc issues

Address:Mylapore Chennai, Chennai, Tamil Nadu, 600004

My account has been put to hold since last 5 months & i have provided all the necessary documents. The home branch manager confirmed that the documents are sufficient but it has been 5 months of followups. & i have bounced all my cheques.
Kindly hear out from me.

1) my account/s has not been put on hold now but it has been on hold since last 5 months.

2) kyc documents has neither been asked now nor did...
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Y
Yashvyas691
from Bhopal, Madhya Pradesh
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negative balance in zero balance account

Address:312, Gali no 2, nand colony ,niwali road, Barwani, Madhya Pradesh, 451666

The company i joined asked me to open account in standard chartered, after i left the company i see my balance in negative, and i was told that this account with work with zero balance.
And i didn't even transactioned any amount from the account. Also who an account goes in negative balance. I feel this is a mistake and can be resolved easily, please look after it.
Need help!...
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R
Radheendran Coimbatore
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pay order

Address:White field, Bangalore, 560066

My account has been closed by standard chartered bank 4 months ago. The reason is I am not staying the address which is given to bank. I am working in abroad. Then My remaining balance has been delivered to the person who is staying in the existing address. I raised a complaint on July 22 but still not resolved and no one is responding even in nearest branch and customer care representatives.

My complaint ref no : [protected]br...
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I am a student and pursuing my higher studies in united states. Prior to this i was employed in a company in india. Few days back i made a payment from and as i was traveling could not make the payment on time (Late by 3 days only). For a transaction of 800 they have charged me 620rs late fee.
Before coming over here i was being assured by the bank representatives that i will be getting full support from bank regarding my international...
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J
Joslyn Dsouza
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wish to discontinue services with scb

Address:Andheri East- Powai, 400064

Dear team,
Trust this message finds you well!
In the past 5 months of interaction with scb mumbai, i have found the bankers to be highly unprofessional in conducting business.
Its been a nightmare from the moment i chsoe to convert my account from savings to nri status.
I have finally decided that i don not wish to continue with scb with its poor footprint in india and rsa.
Please take this decision as...
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S
shashi panjwani
from Pune, Maharashtra
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credit card settled in 2003

Address:J.P.ROAD, ANDHERI WEST, Mumbai City, Maharashtra, 400053

My credit of scb was settled in year 2003 & now they are claiming amounts to be paid, after 16 years.
It was settled in 6 installments & all chqs were cleared in that period.
Now they are creating a problem for civil scores & not able to get a loans
Now they are demanding 45 lakhs from me.
I am having a emails from bank & i am unable to attach as it is word file.

Regards
Shashi panjwanibr...
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G
gsprvn
from Kochi, Kerala
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sales executives cheated me

Address:Bangalore, Karnataka

My name is praveen and i am working in kerala (kochi), i applied for a personal loan (due to my baby pre term delivery) in standard chartered bank through phone banking, they assigned me a sales executive from banglore her name is Ms.Babitha her contact number is +[protected] and her senior is Ms.Dhanya her contact number is +[protected], they requested documents from me and i have submitted it to them on 5th of July 2019 and again...
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