Claimed

Standard Chartered Bank Complaints & Reviews

2.4
Last updated Mar 20, 2024
Complaints 1721
Resolved
778
Unresolved
943
Quick Links
Statistics
Share
Contacts

File a complaint to Standard Chartered Bank

Having problems with Standard Chartered Bank?

File a complaint and get it resolved by Standard Chartered Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Standard Chartered Bank
Customer Service Contacts

Standard Chartered Bank Phone Numbers

Toll free
1800 345 1000
100
51
1800 345 5000
32
29
Phone
+91 11 6601 4444
35
39
+91 11 3660 1444
8
10
+91 11 3394 0444
8
10

View more phone numbers

Standard Chartered Bank Website

Standard Chartered Bank Head Office Address

19, Rajaji Salai
Chennai
Chennai District
Tamil Nadu
India
600001

Standard Chartered Bank reviews & complaints page 16

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
gnanasekaran.g
from Mumbai, Maharashtra
Report
Copy

no due certificate not received for credit card payment

Address:Chennai, Tamil Nadu

Hi All,
Just a bit of background - I wanted to pay < Rs.4000 for Standard chartered bank credit card for long time. Due to some reasons, I did not paid for 2 years and eventually, CIBIL score got affected as it was mentioned as WRITTEN OFF account.

Now, in the month of November 2018, I got active again and paid remaining outstanding amount to SCB via an agency (CreditMantri.com) and lender(SCB) also accepted the payment.br...
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
Address:560102

Dear sir,

I have used my credit for 26500 in month of dec18 to 6 th jan19. I have done the partial payment for 10000 before the due date and made the balance amount on 31st jan 2019. So the interest of rs 3114.97 has been charged for non payment of the amount total due amount.

So in the month of jan i have used my credit for 60000 on 7th jan and paid total outstanding for 63361 including the interest charged...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dasu.rkm
from Midnapore, West Bengal
Report
Copy

amount is not credited to the card

Address:Bangalore, Karnataka

I have made payment on 2nd march 2019 for the credit card loan account number [protected] of rs. 2807/-. But still now it's not credited to my credit card loan account.
Payment reference number is phdf[protected].
Transaction date is 02/03/2019
Mobile number linked with the account is [protected].
Email id link with the account is:- dasu. [protected]@gmail.com

Please resolve my issues as soon as possible.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
balamk62
from Bengaluru, Karnataka
Report
Copy

interest rate on entire bill amount

Address:Chennai, Tamil Nadu, 560103

On my credit card, i had a billed balance of rs. 430, 215.46. I paid rs. 365, 000 before the due date. But the bank still charged me interest of rs. 15, 035.58 for a whole month on the entire billed balance of rs. 430, 215.46.

After my complaint, they offered a discount of rs. 3, 000 but it was unethical and unfair for them to charge interest on the entire billed balance. The rbi guidance, clause 5, says: “the manner in which...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud transaction happens in my salary account

Address:Mumbai City, Maharashtra, 400013

Dear sir/madam,

My self manoj baijnath gupta holding a salary account with standard chartered bank account no:-[protected] yesterday i have observed some fraud transactions in my account (Amount 44, 098/-), so i have immediately visit to standard chartered vashi branch and registered as complaint with complaint number:-[protected] and standard chartered call center asked me to wait for 48 hrs.

Today in the...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
shashank.saxena91
from Sonipat, Haryana
Report
Copy

fraudulently charging money after promising a free card

I was provided with a credit card from standard chartered bank stating free of charge membership for lifetime and no hidden costs, but from next month onwards (Jan 2019), they have started sending me outstanding payment reminder for rental of ₹250/-.

I’ve requested them via emails, calls and twitter for immediate suspension of their services as this were not the terms on which i applied for the card.
But they have...
+11 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kumar Ponnusamy
from Ernakulam, Kerala
Report
Copy

a4interest charges after paying outstanding amount on credit card

Address:Ernakulam, Kerala

Hi sir/madam,

I was supposed to pay rs 1, 42, 345.21 as of 15-feb-2109 for the credit card and paid the same amount on time and raised an request for closure of the same card on the same day itself. But after 10 days of my closure request the new bills generated by bank and came with a4interest charges of rs 5600. When i spoke with customer care of standard chartered bank. Customer care support[she] said like she could not...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rakesh_adhikari
Report
Copy

unauthorised credit card charges

I have been using Standard Chartered Bank Credit Card from past 8 to 9 years. In the month of January 2019 I saw a B2-OVERLIMIT fee of Rs. 599 on my card. I immediately called the customer care and enquired about this charge, they informed me that, since I have utilised full limit they have put this charge. I asked them -
a) Why they let my card go over-limit?
b) Why a customer is not informed when the card is about to reach...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manny24
from Bhimavaram, Andhra Pradesh
Report
Copy

fraud people

Address:500010

My dear p n praveen kumar,

Thanks for your mail, i am writing this message in grief, hoping and trusting in the lord that you will deliver 100% as i hope in this my dying will or wish in building an orphanage home in your city for the less privileged and assist in helping the homeless and old age people in your locality or your district. However, i asked my private nurse mrs. Rena, to help me type this mail because i cannot...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Muazzam Ali Rana
from Hyderabad, Telangana
Report
Copy

money deducted without consent from savings account for credit card payment

I was to pay standard chartered credit card bill and they kept calling me back to back for payment. Although i was paying their minimum amount but still getting interest added in outstanding, so i did not pay their last minimum due and was late for a month and they deducted the money from my savings account and left me with no money in account. This is very frustrating as things have gone very bad for me when i needed the money the most....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Flat no 62 Bhagawati floriana, Near maratha mandir hall bavdhan khurd, Pune, Maharashtra, 411021

Hi,

This is bipeen jadhav. I am writing this to complaint about a fraudulent transaction against standard chartered credit cards.

The card shows some instabuy loan for which i owe them approx rs.25000 which i never applied for. The payments made to my valid card are transferred to this account by default without my consent. I am out of country since october 2018 whereas instabuy shows transactions from 1st...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Joseph Methodious
from Jayamkondacholapuram, Tamil Nadu
Report
Copy

financial unfair charges standard chartered bank

Address:Chennai, Tamil Nadu, 600094

I had a sc bank credit card.. I was facing lots of issues with standard chartered credit card.. So i stopped using that card for purchases. 0 transaction on that card but only one credit card loan was going.. That is also no annual fee card.. The loan account they given me some other 16 digit card number they told me to pay to that loan account.. There also i faced some problems. Then i startered paying to the given card number.. After so...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tina Singh Das
from Mumbai, Maharashtra
Report
Copy

unable to provide required info and shifting the blame to customer!!

Address:New Delhi, Delhi, 110001

I am a salaried professional with good cibil score. I have been paying my credit card payments on time for past 2 years.in dec, i was not sure of how the billing is done and did not make full payment. Since last 2 months i am calling and writing to the bank to have somebody call me and walk me through my details to help close the account.
One representative called but she had no information that i requested - she could not even say...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mehfuz farooqui
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer disappointment

Address:401107

Hi
Complaint no.1
My name is mehfuz farooqui. I tried to withdraw 5000rs from corp atm machine of mira road branch between 12.10pm to 12.14pm on 7th feb 2019 from my standard chartered bank account (Ac no. [protected]) thru debit card. But the money didn't dispense from atm machine and my stanc account debited by 5000rs. Many others on the same day face the same problem. Immediately i complaint to the corp bank mira road branch...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjeevtrip
from Delhi, Delhi
Report
Copy

kuch bhi on emi a fraud

Address:110091
Website:ibank.standardchartered.co.in

I have been using kuch bhi on emi since long. I have couple of transactions that i want to use this option in current month. But i'm not able to do so. I tried calling customer care, used their mailing option and getting completely non-sense reply. As per customer care guy: "you have that option in your online account but you don't have that offer" i'm using this option so long and i plan my transaction that way. Suddenly i'm not able to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr. Vinoth Kumar
from Chennai, Tamil Nadu
Report
Copy

mail from mrs. lisa sarah alimah

Address:631551

Hi team is that true or not because i got a mail from the same...

Is that true, because so many fraudulent are there... I want to know the actual what it is

I have recieved a mail from mrs lisa sarah alimah that i want you to be my trustee or kin. And an amount of 5.5m usd to be transferred into my account is it fake or real
Do you really have an account in such name.

Mrs. Lisa sarah alimah...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
from Mumbai, Maharashtra
Report
Copy

credit card 2

Address:401107

Hi,

I have complaint regarding the services which is provided by stan c.
I have requested to cancel my credit card due to unwanted interest charged by bank. When i spoke to the cc complaint team of stan c they took my complaint and gave me complaont nbr when i conta them again on their system there is no complaint registered and just some fake nbr they have given. Still there is no call back from them....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Hyderabad, Andhra Pradesh, 500001

I have been laid off in software company and i was jobless from past 5 years. I slowly joined a small company which again has some financial issues.

I approached bank officials and regularly responding to their phone calls. But they are threatening and harassing for payment from 3 months.

I even started repaying small small amounts from november

Yesterday one mr. Dharampal singh -[protected] called...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
scorpd90
from Pune, Maharashtra
Report
Copy

trfd charged on unused credit card

Address:400064

I availed for a manhattan credit card in nov 2018, hoever made no transcation till date. I as charged inr 1k for subscription fee, i paid off. Later i was charged late fee inr 500 on payment of the earlier subscription fee and again paid off.
Now i am charged inr 18 twice for trfd in feb 2019, i paid it off once and i am charge again.
Are you guys serious that if i have a credit card and not using it, you will still charge me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
niyajuddin12345
from Dehra Dun, Uttarakhand
Report
Copy

mrs.lisa sarah alimah

I have recieved a mail from mrs lisa sarah alimah that i want you to be my trustee or kin. And an amount of 5.5m usd to be transfered into my account is it fake or real.

Do you really have an account in such name.

Mrs. Lisa sarah alimah and a lawyer named wade westies is also contacting me. So, kinldy look into it and please confirm me that it is fake or real...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy