Dear Sir/mam----Standard Chartered Bank has not replied satisfactory and the the issue is not resolved (please refer trailing mail) for which i wrote to them on online complaint as well as sent mail on
[email protected] on 21-01-2019.
Date : 21-01-2019
Attachments
3:16 PM (1 hour ago)
Dear Mr Karthick S,
This is in reference of your reply (18-01-2019) regarding reversal on excess amount charged towards non maintenance of salary account, i let you know for the same that i wrote to your Branch manager (G.K New Delhi) earlier two letter but did not get any response from him/her regarding the same. (letter attached here with for your reference which had/have been sent through Speed Post on dated 16-10-2018, 27-11-2018 and 21-01-2019 respectively.
Further please note even still i did not get my balance amount of Rs4, 204.00-which is laying with you after closure of account on dated 07-12-2018.
Request you please release the cheque draft of my balance amount of Rs-4, 204.00 at my permanent address immediately and confirm the the amount of Rs-3, 339.40 which have been deducted from my account illegally.
Rgds
Fahim Ul Haq
8800255571
Date : 18-01-2019
Ref : 01/19/044211/SP/LIB
Dear Mr Haq,
Thank you for writing to us and giving us an opportunity to help you.
This is with reference to your e-mail dated 14 January 2019.
We understand your concern about charges reversal.
We wish to confirm that your account 0115 stands closed effective from 07 December 2018.
We thank you for banking with us and look forward to the pleasure of serving you again in the near future.
On reviewing our records, we wish to inform that your account was maintained as axcess plus Savings account wherein the minimum balance to be maintained across a month is Rs.25, 000.00 separately for each account.
In case this requirement is not adhered to, we would be constrained to levy the charges as per our prevailing schedule of service charges.
Hence, we sincerely regret our inability to reverse the same for closed account.
Please feel free to write back to us for any further support. We will be happy to assist you.
We assure you of our best service at all times.
Yours sincerely,
On behalf of Standard Chartered Bank
Karthick S
Officer - Customer Care
That she wants to donate her fund of 5.5m
Into the charity.
It's real or Fake???