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Standard Chartered Bank Complaints & Reviews

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Last updated Mar 20, 2024
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Standard Chartered Bank reviews & complaints page 36

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Address:Surat, Gujarat

Credit card no [protected]: vimal s dalia. Before 2 days on 14-3, there was due balance showing in my credit card acct was -7513 & in emi acct was showing due as 3513 the credit card due was transfered to emi act on my request[protected] &[protected]. My due balance after tht was 26 rs for next month. Now when I called today it was indicated to me as due is 15000 due to transaction not converted to emi. I have teken...
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Kakoli Mazumdar
from Gurgaon, Haryana
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Charges despite Signature not matching on Panel

Address:Gurgaon, Haryana

I had a SCB Manhattan Credit Card which got stolen in May 2013. I immeditaly informed the SCB Call Center within 2 hours, as soon as I realised the same. However by then 2 transactions had happened on the Card. I refused to make payment on the card, as the signature on the Charge Slip does not match my signature. SCB says that whether it matches or not, you are liable to pay the amount. I have also cited to them a similar case in which...
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S
SSCB
from Bengaluru, Karnataka
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Incomplete Closure and Error in Cibil rating

Address:Pune, Maharashtra

This is with respect to Standard Chartered Credit Card [protected] given to me free in a promotion approx. ten years ago. In April 2006, I found that I was charged for a transaction not authorised by me and duly reported the same. Bills were paid after netting off disputed amount as I was in dialogue with the Customer Care team and as instructed by them. However they continued to charge me late fee without resolving my issue. I got...
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M
M/s Vivanta
from Gurgaon, Haryana
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Concerns over certain Banking steps

Address:Jaipur, Rajasthan

To Whom So ever it may concern. Account No: [protected] Bank Name: Standard Chartered Bank Branch: M.I.Road, Jaipur, Rajasthan. Firm Name: Vivanta We have an Over draft account here in Jaipur. Our account has been active since August 2013. You can check the account details. I would like to put across my concerns straight away. Concern 1:- We got a limit of 1.25 crores initially. We were not comfortable with it, because we wanted...
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Address:Pune, Maharashtra

Recently I got to know from my CIBIL report, a SCB credit card account number ([protected]) is shown as written off with outstanding Rs. 1, 21, 141/-. On inquiry with Standard chartered bank, I got to know that the due is for a Manhattan credit card- [protected], Which was closed in April, 2006. Jan, 2006 - Due was around Rs. 40K Feb, 2006 - Paid Rs. 41000/- on 03-Feb, 06. However bill due shown was 43K Apr, 2006 - Wrong late...
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S
Suresh M Sagar
from Bengaluru, Karnataka
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IS NOT CHEATING SCB?

Address:Bangalore Urban, Karnataka

I AM PROVIDED WITH A USELESS SCB REPLACEMENT CARD WITHOUT TPIN. CARD DELIEVERED ON 20TH - AS OF 7TH MARCH I HAVE NOT RECEIVED TPIN. I HAVE SENT AS MANY AS 10 MAILS & AT LEAST 4 CONTACTS WITH CUSTOMERCARE. YOUR CUSTOMER CARE DO NOT HAVE HONESTY TO REVERT. COMPLAINTS TO THE SO CALLED NODAL OFFICER & HEAD - SERVICE WAS OF NO USE. ARE THEY SLEEPING? SHOULD I NOT PRESUME SCB CUTOMER CARE, NODAL OFFICER, HEAD SERVICES AS USELESS...
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Address:Pune, Maharashtra

This is with respect to Standard Chartered Credit Card [protected] given to me free in a promotion approx. ten years ago. In April 2006, I found that I was charged for a transaction not authorised by me and duly reported the same. Bills were paid after netting off disputed amount as I was in dialogue with the Customer Care team and as instructed by them. However they continued to charge me late fee without resolving my issue. I got fed...
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H
harpreet singh
from Chandigarh, Chandigarh
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To close the credit account no SCBNO:-4129037083837674

Address:Ludhiana, Punjab

RESPECTED SIR, I WANTS TO TELL U THAT JAGDISH SINGH COLLECTOR WHO IS AUTHORIZED BY UR BANK SAY ME THAT HE SETTLE THE TOTAL OUTSTANDING AMOUNT IN RS 15000 AND SAY ME TO GIVE RUPEES 2500, I GIVE HIM THAT MONEY DATED ON 17/1/07.HE GIVE ME A RECEIPT WHICH NO IS ( LU501C101608) AND ISSUED BY THE M/S BESTEAM ENTERPRISES, CABIN NO:201 2ND FLOOR KABIR COMMERCIAL COMPLEX, PAKHOWAL ROAD, LUDHIANA. AFTER THIS HE SAY ME TO TAKE THE SETTLEMENT...
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J
jhasunil100
from Mumbai, Maharashtra
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Unethical Way of putting overdue amount on Credit Card

Address:Visakhapatnam, Andhra Pradesh

Hello, From Nov 2012 to April 2014, My Salary Account was in Standard Chartered Bank and I was using SCB Credit Card. Everything was going fine until the issues started in DEC 2013- JAN 2014. I forgotten my user Id & password of my SCB account and even after my several request, the issue was not resolved for months. These issues frustrated me lot because I was not able to do any fund transfer through online not even to do online payment...
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C
chandu8898
from Mumbai, Maharashtra
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late charges including every time

Address:Mumbai City, Maharashtra

Respctd sir, this is informe to you i pay my outstanding evry time before my Due date but last three manth i face late charges includ my bill my card no is 5941.chandrashekhar mishra.if this will happen evry time in future i stop using this card and also clear your a/c, concell my credit card.so reqst to you pls look in matter. thnx chandrashekhar mishra [protected]...
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V
vihang27
from Mumbai, Maharashtra
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Error in CIBIL reporting

Address:Mumbai City, Maharashtra

This was with reference to Standard Chartered Bank credit card # [protected] which was never used by me, issued around ten years back. This card was issued to me as a free credit card and was never informed me while issuing that annual fees are applicable after 1 year. As i was using other bank credit card during that period, this credit was never used by me. Suddently after one year of issuance, I had received a call from...
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Irfan Mansoori
from Mumbai, Maharashtra
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Fraudulent Charges levied on my SCB Credit Card (CC) Loan Account

Address:Mumbai City, Maharashtra

Hi Team, I, Irfan Mansoori, would like your assistance regarding illegal charges that have been levied on my CC account. I had applied for CC loan from SCB CC team which I was given on a monthly EMI of around INR 5300 pm. My primary account "A" was bifurcated by the CC team into 2 separate accounts "B" and "C". My first payment I made in Dec'14 on my primary account "A". To confirm the receipt of the payment, when I called the...
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J
Junu63
from Noida, Uttar Pradesh
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Monthly statements continue to be generated

HYDERABAD. February 17, 2015


Card No.[protected]

The above card has been surrendered to your local Branch, Hyderabad, more than two years ago
and, at my request, this account has been closed. However, I continue to receive your monthly
credit card statements even now.

I had been granted a Credit Limit of Rs.1, 000, 000/- and a Cash Limit of Rs.100, 000/- and thesebr...
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P
Prashant Gawai
from Chennai, Tamil Nadu
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Written Off Status on CIBIL Report

Address:Mumbai City, Maharashtra

This was with reference to my Standard Chartered Bank Credit Card whose account was closed long back around March ‘2009 . For closing my Card Account, I had called Banks Customer Care number for an outstanding account on my card so can make an immediate payment and get my card accounts closed. After getting details of amount to be paid by Customer support officer I have paid payments to my SCB account and always had an understanding that...
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V
Vibhor Jund
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online transaction to airtel.in made, got message of money deducted but airtel claims they have not received payment.

Address:Gautam Buddh Nagar, Uttar Pradesh

name: vibhor jund StanChart Card No XX6741 transaction details: On Wed, Feb 11, 2015 at 2:31 AM, alerts.[protected]@sc.com wrote: Alerts February 11, 2015, 01:01 PM Dear Valued Customer, Transaction Alert Primary / Supplementary Card Thank you for using StanChart Card No XX6741 on 11/02/15 for INR 575.00 mail received from airtel: On Wed, Feb 11, 2015 at 3:12 AM, wrote: Dear Customer, Greetings From airtel ! This...
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R
rajeshrevathi
from Tiruchirappalli, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

personal loan no. 46556966 closure letter regd

Address:Chennai, Tamil Nadu

sir, I am N.M.Rajesh regarding personal loan no. 46556966, I settled this account on 23/2/2010 letter no.2010/MAD/PL/32 DD 394637 23/02/2010 sbi amount 142000. I request to issue closure letter and invalidated the account but Saha fin lease is calling for payment for the same, so please do the needful and send me the closure letter and be sure not to get anymore calls further., . smart credit a;/cno.[protected] letter number 2010/MAD/SMC/35...
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A
anooppsasi
from Bengaluru, Karnataka
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Complaint against credit card

I'm using standard chartered Bank MANHATTAN Platinum credit card ending with **** **** **** 9315 since Nov-2013. As per my card policy if i spend more than 60000 per year, there will not be any Annual charges. I spend more than 60000 between nov-2013 and oct-2014. But in my November credit card statement issued on 4/10/14 they charged following charges.
041114 ANNUAL FEE 999.00
041114 SER TAX & CESS 12.36% 133.40br...
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Address:New Delhi, Delhi

As the standard chartered bank master card details of which are given above was issued to me without my consent/knowledge and a bill of Rs.2499 was raised for which I regularly made telephone calls in your office inquiring that how this card was issued to me and i was assured by the banks office staff that they will not charge any amount in lieu of this card. However till date the bank failed to do so and the amount regularly appeared in...
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R
ramajit
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credit card fraudulent usage

This is to bring to your kind notice that my earlier credit card No. [protected] was misused on 6th Jan 2015 with some overseas transactions. i came to know of the same through the instant SMS at the same time & immediately i have authorized the bank to cancel my aforementioned card. The total amount misused was RO.396.123 (Three hundred & ninety six & baisa one twenty three Omani Rials only). I immediately received...
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D
Deepak Gawande
from Pune, Maharashtra
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Billing / statement issue & not issuing the NOC

Address:Pune, Maharashtra

Mail written to SC bank as below, which is self explanatory. Dear Sir, Further to chain of trailing mails, please note that as per RBI notice no. RBI/ 2011-12/63, DBOD.No.FSD.BC. 14 / 24.01.011/ 2011-12 clause no . 3(a), card issuers has to ensure that there is no delay in dispatching bills and the customer has sufficient number of days (at least one fortnight) for making payment before the interest starts getting charged. In order...
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