Standard Chartered Bank Complaints & Reviews

I asked the customer care to cancel my credit card and then they asked me to pay whatever is remaining balance and I paid that. After, I received a mail saying that the card will be cancelled with in next 10 days. I haven't checked the status after that. Now after 3 months when I verified, I was charged Rs.5000 and interest on top of that and the credit card is not yet cancelled. I have no clue with out making any transactions how can they...

Sir, 1. i had a credit card from standard chartered ending 7517, which expired on jul/13. before the card expired i have clearly written to standard chartered bank that i do not need renewal of your card. inspite of that they have sent a new card, which i have refused to receive. the card was not accepted by me, inspite of that they have deducted the annual fees and my remaining credit balance is still pending with bank. One year has passed...

2013 June charged annual fee 6741.00 including other charges. July 12128.59 and august 13303.90 paid RS.13304/- No any outstanding and card was closed but Sep and Oct another statements for annual fee and other charges 7474.63 and 8449.82 respectevly I contacted your office regularly and reported this duplication finally Nov statement your office accepted this mistake and reverse the annual charges but your people not cancel the interest...

i have a credit card in the name of SANJEEV KHURANA, right now I have not any requirement of this card, and I unable to contact on customercare no.[protected], so please cancel my credit card. My credit card number is [protected]. My all outstanding is clear till date. Please send me a reply mail regarding to this cancellation of credit card to my mail id (parth.[protected]@gmail.com). thanking you... regards Sanjeev Khurana......

(Mail sent to Bank) This is one of the worst experience of my life, wherein the credit card guys were continuously chasing to fill the form inspite of not interested with standard chartered past experience, but still gave a thought of filling the form, details below:- Information available for the form filled:- Standard Chartered credit card reference # [protected], Mewa lal collected the documents twice, filled the credit card...

Dear Sir / Mam, I had made the payment for total outstanding of my credit card before due date for statement generated on November but late charges & interest applied on my Card on loan account for statement generated in Dec14. I have made the total outstanding payment in time to my credit card account but I was not aware of paying it separately to Loan on card account. So Late charges & Interest charged to me even after paying...

I was compelled to pay in cash of Rs.2468.00 & Rs.612.00 against Credit card no. ************4112 & ************8377 respectively due to your continuous chasing till 20th August 2014, whereas I didn't purchased any articles of same value. Actually I had decided to pay the amount to get escaped from your fake critical trap. I had called to your customer care to close my accounts permanently after paying your demand amount on 24.08.2014....

Credit Card No – [protected] Name of the card holder – Rajinder Singh With very disappointment, I am writing this email to you. My Dining Card ( which is optional with Credit card ) was renewed without even informing me and then handed over to someone else. As per Term and condition standard chartered should communicate when they renew the old card in an email form or over Phone. I was not at all informed about it. And in the...

Regardless of multiple emails & follow-up calls to customer care to release the NOC for the closed credit card [protected] i have n't received any satisfactory response & customer care is not answering to the query being raised over the release of NOC .The impression is that while creating the relationship (Credit card) there were multiple calls from SC but while it comes to customer service to release the NOC there has been...

Dear Sir My balance is Rs. 1300 a against card no.[protected] of Deepak Gupta date. I have sent so many mails to settle my outstanding to the customer care but still not get any positive response from them. Every time they call me on my no [protected] to settle extra charges. As i was stuck in Srinagar during flood my car is totally loss and not able to pay amount from Srinagar that time. As the Standard Charted customer care is not...

I got a message from a service delivery boy on 15th Oct 2014 for collecting my credit card but i was not able to collect it that time after that i called him but he said the card is not with him so i want to know where the card is right now.Is it with bank or courier company which delivers it....

Communication ref number: KMM18941384V99009L0KM I have been using Kuch Bhi On EMI since long. I have couple of transactions that I want to use this option in current month. But I'm NOT able to do so. I tried calling customer care and getting completely non-sense reply. As per customer care guy: "You have that option in your online account but you don't have that offer" I'm using this option so long and I plan my transaction that...

card no [protected]. As per the statement, full demanded amount rS 11788.40 has been paid through net banking on 5th Nov'14 FROM hdfc BANK where the due date of SCB was 6th Nov'14. The amount got debited from my account on 5th itself. Bank has penalised late fee Rs 700/-. Lodged my concern with Customer care phone no. Today received a sms my request for reversal is regretted by bank.Failed to understand, why the bank has behaved contrary...

Dear sir I'm applying for standard chartered bank credit card for 19/09/2014 with all documents submitted. But my application for rejected With out of any reason. This Reference number is #CC8M38R8EA. Nesar Ahmed Mobile No.[protected] 83E/1B/H18, BELGACHIA ROAD. P.O BELGACHIA KOLKATA NEAR, Zarina Maiden kolkata 700037...

TO, THE MANAGER CREDIT CARD DEPT. SUB: CANCELLATION OF CREDIT CARD. RESPECTED SIR, I am having credit card of your bank platinum visa card [protected], I request to cancel my credit card. And please inform me. I am using this card for around 2 years, I never got my credit card statement. Sorry to mention this is the worst customer services I ever had for a credit card. Thank you, BARISH CHANDRAN...

I have acredit card of Standard Chartered Bank (Credit card number-[protected]).InJul/Aug-2012 I was out of bill India and I did not receive any bill or sms during that period so I was unable to pay the bill in that month. Then after coming back I got bill and Irequested to standard chartered customer care executive towave off that charge as a customer gesture then I did not get anyresponse. After that I sent an email for the same and...

Hi, I had chose to close the SCB card in 2004 and surrendered the broken card as well. One fine day this month, in 2014, I am getting a call to my corporate number ( since I hold a salary account with SCB ) telling me that I have outstanding due on my old credit card! I was shocked and surprised to hear this. Now I understand, why people always warned me to stay away from this bank. Irony is, for all these years, neither has my home address...

My Credit card was renewed without even informing me and then handed over to someone else. I guess standard chartered should communicate when they renew the old card in an email form. I was not at all informed about it. I have been in USA for last four months and pursuing my higher studies. Then how come the credit card was handed over to some else. Who signed to receive the card or the courier people took it ! The card has been used cruelly....

I have taken a home loan from Standard Chartered Bank at a "Floating interest rate" more than 11 years back. The interest rate has increased considerably many times. I started at almost 9% but as of now my rate of interest 13.5+ %. When the current rate of interest of Standard Chartered Bank in 10.15%. I have take loan from 2 banks at a time one is from Standard Chartered Bank & other is from Corporation Bank both amount was 9 lac...

Hi All, I Kanika Vyas am writing on behalf of my Father Mr. Harsh Vyas who is credit Card holder of Standard Chartered and is a senior citizen. This is a complaint against your renowned bank credit card division collection agencies.I am really disappointed rather shocked to hear the way your collection agents deal with a senior citizen like him. They just do not have respect that how should one should be speaking to an aged fellow like...