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Standard Chartered Bank Complaints & Reviews

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Last updated Mar 20, 2024
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Standard Chartered Bank reviews & complaints page 38

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S
S1vb2pm3u
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted no benefits received

Address:New Delhi, Delhi

Dear team, This complaint is regarding my credit card ending with 8582. I filled an online form and paid the fees of Rs 280 using StanChart Card. That payment failed on the website but StanChart deducted 280 Rupees from my account. I called customer care people but they said that they can't do anything since the amount has already been Claimed by the website. Now what should I do when even bank can't do anything. Regards, Shiv...
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S
sriraksha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

personal loan eligibility

Address:Bangalore, Karnataka

Gmail Google+ Calendar Web more Sent Mail Re: Personal loan applicatil-[protected]-worst customer service by STANDARD CHARTERTED BANK S Sriraksha Sridhar to head.[protected]@sc.com, nodal.[protected]@sc.com, principal.nodalofficer, +1 1 hour agoDetails Hello again, I got the below msg from your bank, when I called up phone banking I got a plain answer that my loan is rejected because my salary is not 30k!!! To listen to this kind...
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ganesh10042251
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gift card

Address:Mumbai City, Maharashtra

I was using Stan Chart Credit card, some how I lost my card and I blocked it immediately. Also at same time I asked for new card, but that card was not delivered for 3 months and it was just roaming from bank to courier and courier to bank. No one form the bank was bothered to ask me about the delivery of card. Bored from such lethargic attitude I ask them to cancel the credit card. Moreover at that time no one inform me about reward points...
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Y
yashraj26
from Bengaluru, Karnataka
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Getting calls to pay annual fees

Address:Bangalore, Karnataka

Hi,
I have used standard chartered bank credit card. I told them to cancel my credit card account several times over phone, but they didn't. From last 2 years, i am not using standard chartered bank credit card. Even they are calling me to pay the annual fees. Now even after 2 years, they have not closed my account. Please tell me the procedure to tackle this caes.

Thanks,
yash...
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Address:Indore, Madhya Pradesh

branch manager of standard charterd bank indore branch, DM tower, Zanjir wala square is having his swift car registered from daman n due as DN number is running his car since last 6 months in indore without paying taxes of MP or getting his car registered in MP. bEING AN mnc bank branch manager he is running his car fearless and no authority is bothered about rules and regulations. This is how MP RTO works....
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R
Rajashekaragilan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

block my credit card

Address:Bangalore, Karnataka

i have credit card from standard chartered bank which is taken in the year 2012. credit limit is 20000 only. In that I have purchased something and drawn some money also. Ist month I have paid the due amount through cash. and for 2nd month they have deducted for Rs.8000/- for some insurance without my concurrence/ signature. Immediately I asked them to stop the insurance, becuase I am working for central government office I am getting everything...
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N
naveenmishra1986
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Pathatic Service from SC Bank

Address:Hyderabad, Andhra Pradesh

I am receiving messages that credit card payment overdue and this is happening since from last 4 months and best part is I never used the card. I contacted so many times t bank (Email / Phone), they said will fix with 3 days, but 3 days never happened yet. I am really frustrated by the service of SC Bank....
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S
samchitnis
from Navi Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Controversial clause of SC bank to charge Rs. 50 for making phone call to them by its credit card customers from 3rd call onwards

Address:Mumbai City, Maharashtra

Respected Sir, I have a Standard Chartered Super value Titanium Credit card bearing No. XXXX 8711. However, when I was reading Important Information Document today, I noticed a strange clause which I have not come across till date with any of the other banks. Although I have signed on the important information Document, I do not accept one clause mentioned in it about chargeable phone calls. It has been mentioned that Non-IVR calls attended...
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samchitnis
from Navi Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incomplete info provided before procuring a chargeable credit card.

Address:Mumbai City, Maharashtra

Respected Sir, This is in reference to my recently received Super Value Titanium Credit Card No ending 8711. It has been mentioned everywhere on the website, emails, sales promotions that 5 % cash back would be given for fuel spends across all petrol pumps, phone bills & utility bills. It was also mentioned that minimum transaction amount for cash back eligibility would be Rs 750/- & that maximum cashback per month would...
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V
Vraj Senjaliya
from Pune, Maharashtra
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Online transfer money for Creadit card is not reflected in my account

Address:Anand, Gujarat

Add a Comment User vraj Senjaliya on Oct 17 2014 Hi All, Standard chartered bank is probably the worst in resolving issues. The customer service doesn't have enough information to handle the complaints. Standard Chartered FAQ: http://www.standardchartered.co.in/_documents/billdesk/faqs.htm 1- The above link has info saying if transaction is failed you can give the transaction reference number to customer service to roll back the transaction...
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Parag Panwala
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service for damaged gifts received from credit card points redemption

Address:Mumbai City, Maharashtra

I redeemed some of my Standard Chartered Credit card points for an electric kettle from the online rewards portal of standard chartered bank Indian website in the month of July, 2014. When I received the kettle the lid was damaged. This I brought this to the notice of the bank by registering a complaint, The resolution they provided was the kettle merchants contact details and asked me to contact them. I did as per their suggestion (I had...
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G
gaurkua
from Ludhiana, Punjab
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Financial Charges

Address:New Delhi, Delhi

I purchased a TV on EMI in July this year. I paid the July EMI amount in August along with my credit card bill together and bank then transfer the EMI amount to the EMI account automatically. So, i did the same last month also but the EMI amount wasn't transfer which attracts financial charges on my EMI account. I launched a complaint against that also but they didn't reverse the charges. Kumar Gaurav [protected] [protected]@gmail.com...
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jaganagmet
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Interest levied for Standard Chartered Credit card No. 5546 2329 0320 3817

Address:Coimbatore, Tamil Nadu

I have been levied interest for my purchases from from May 2014 which I have failed to notice. This is being done without assigning any reason. I may kindly be intimated why I am levied interest for the following statement. Statement dated 22MAY2014 = Rs. 196.28 Statement dated 22Jun2014 = Rs. 193.31 Statement dated 22JUL2014 = Rs. 578.19 Statement dated 22AUG2014 = Rs. 820.87 Statement dated 22MAY2014 = Rs. 742.15 So for I have...
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Sithalakshmi
from Karwar, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect Charging of Annual Fee

Address:Bangalore, Karnataka

Dear Sir, I am attaching herewith copies of two statements of my credit card with Standard Chartered Bank (SCB). As can be seen, they have charged an annual fee of Rs. 1000/- in the month of May 2014. Then again after 4 months, they have charged an annual fee of Rs. 3000/- in the month of Sep 2014. After having registered the complaint with SCB, they have got back saying that Rs. 1000/- charged during the month of May 2014 will...
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K
krumholz
from Mumbai, Maharashtra
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Credit Card incorrect Penalty

Address:Mumbai City, Maharashtra

Greetings, I wish to take Standard Chartered to the Bank’s Ombudsman for imposing a penal charge for what it claims a Late Payment. I contest your claim that the payment on my Visa Credit Card No [protected] was late. It was made on time and I am not going to be bullied into paying the penalty. First you forcibly sent me a credit card and then you make unreasonable demands. Is this how you make profits in India? Please...
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V
vini376
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary interest charges

Address:New Delhi, Delhi

I am holding a credit card of Standard chartered bank no. [protected] I received statement of last month having a big interest amount on it. I used the card for a hospital bill and made the payment too before the last working day. I tried paying the same initially online but it was showing error while paying due to which I could not able to make the payment and paid the whole amount by cash. Unfortunately only Rs. 1000/- was left paying...
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K
Karthic
from Coimbatore, Tamil Nadu
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Amount Cheating

Address:Coimbatore, Tamil Nadu

my credit card due date is 05/09/2014. i paid my entire amount on 30/08/2014 i.e i paid in advance before the due date, but the bank has charged me Rs. 112.24 as late payment fee. the customer care says i have to pay the late payment charges because their system says like that. Standard Chartered bank is cheating. Guys who ever have this card just close this. bcoz they are cheaters....
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RanjitJKadam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent transactions on Standard Chartered Credit Card, possibly cloned

Address:Mumbai City, Maharashtra

I, Ranjit J Kadam, a Senior Citizen, resident of Mumbai, hold a Standard Chartered Credit Card (Card No: XXXX XXXX XXXX 2072) . I received the Card Statement on 10th Sept 2014 with 16 fraudulent transactions total amounting to Rs.188, 829.50. All these transactions were carried on a single day i.e. 22nd August 2014. I immediately contacted the customer care and filed a dispute towards all the 16 transactions mentioned in the statement. Further...
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nalin1308
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charge of interest

Address:Jaipur, Rajasthan

as per my last credit card bill total due amount is Rs. 1.00 lac and due date is 10/09/2014 and i have paid Rs. 85600/- before due date only some amount due but bank charge interest on full bill amount as per rules bank not charge interest on paid amount...
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tckoshy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent transaction through my Standard chartered Credit card

Address:Mumbai City, Maharashtra

Dear Sir, I, Mr. T. C. Koshy a beholder of the standard chartered GOLD Credit card has been experiencing some fraudulent transactions through my credit card lately. The transactions have been made for international payments. As a result i have instructed the customer care to block my card with immediate effect. But this is ironical to the security promises assured from the standard chartered authorities. It is noticed that fraudulent...
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