Standard Chartered Bank Complaints & Reviews

This is regarding a disputed amount on my old standard chartered card , number [protected]. I has disputed the amount of 4999.00 transacted and following the complaint the card was suspended .
However after receiving my new card from standard chartered bank , number [protected] , the statement dated 28th feb 2013, shows me a previous balance of 4999.00 and a late payment charge of 500 and an interest of 126.38 and a service...

Hi,

My Card number is [protected].

There was a fraud transaction on[protected] o[censored]SD 419.99
I want to know how can Standard Chartered Bank allow such transaction since they are un-authenticated transaction as per RBI Mandate effective 1 May 12.

Bank should revert this transaction amount to my credit card.
Also, I raised the alarm immediately after the transaction, so they...

I have a credit card with Standard Chartered Bank. They have a very simple way to provide customer service - Their 1800 numbers are out of saervice or do not exist. Their chennai and other office numbers when you dial asks you everything and passes you through automated options - NEVER CAN U REACH A PERSON TO SPEAK WITH. There is no such option. It either locks you out or you can report if your card is stolen. You cannot ask them about a...

Dear Sir/Madam,

Have made timely payment against my card detail as under


1. Vijaya Bank Cheque No. 249577 dated 17/12/2012
Amount - Rs 19500/-

Statement Dated : 25th November, 2012
Payment Details
xxxx - xxxx - xxxx - 1506 Gold Reward Rs 11,338.00
[protected] Sp. Merchandising Offer Rs 560.00br...

I have been charged wrong fee and with interest which has been assured me to refunded back in email with Ref : 02/13/036029.
This has never been corrected since last three months and I am keep on getting response like –


1. Ref : 04/13/033930/MRR/CRD

This is with reference to your e-mail dated April 08, 2013.

We would like to inform you that we have already forwarded your request...

This company posing as Standard Chartered will call if we are interested in Credit Cards. If we show interest then one person will come supposedly from standard chartered for collecting docs. Then they collect doc xeroxes and leave and never revert. Later upon police complain I got to know that they are Creative Networks and supposedly work for standard chartered.

Their email is scb.[protected]@gmail.com and no is [protected].br...

Fraudulent Transaction Detected still charged me


On Oct 2012, Standard Chartered Bank detected and fraudulent transaction on my credit card. They called me and asked my permission to block the card temporarily. I have stopped using the card since then.
Then they charged me for an amount which was not reversed. I made several long telephone calls and countless e mails. It takes them more than one month to reply...

SCB asked me not to use my credit card as it was to be replaced with a new one. Firstly, the bank did not inform about the incoming card in time. The Bluedart courier did not give it my brother at my postal address. The courier then sent it my earlier office, Ministry of Finance. At that moment I was busy at ITO, I told him on phone to come next day or after some time. This was on 19th instant. Then on 21st morning I got a call from...

Hi

I am Using Standard charted Bank Credit card([protected]) With out my Interest they sent once Additional card 4000/- valid

to return that card i called with in 2 days to Customer care, executive told that we raised request you will get call back like that i waited 1 month after that i called again

This time they shared Address for sending back that kit.

I Sent on FEB 2nd...

Hi,

In year 2005 SCB Manhattan Credit card people approached me for Manhattan Card. I applied because this was going to be my first Card. I received the CC with 52000 credit limit and was using it happily. I always used to pay bills on time for more than 2 years.
Then in year 2007 I needed some money for personal reason and that too urgently. I approached SCB customer care and they said that I will get the cheque for...

I am using standard chartered credit card from long time, i am an add on card holder, my wife is primary card holder, Initially i used to get 2 different statements for each card(add on & primary card) but on Feb2013 statement i received statement which shows (at header level) both the cards mentioned on this statement and says "Total Outstanding amount : 357.50CR" (i was having 372.81 outstanding balance in add on card and...

I had an salary/savings account[ac:[protected]] with Standard Chartered Bank from 2006 to 2007 after which the account has got deactivated due to insufficient balance.But Currently I need the Statement for those periods[2006 to 2007].When I approached the Branch[RK Salai,Chennai] there was no proper response and they are saying the process to get the statement is difficult and ignored me.
Initially they said I can get the Statement...

TO,
THE MANAGER
CREDIT CARD DEPT.

SUB: CANCELLATION OF CREDIT CARD.
OR
REVERSAL OF ANNUL FEE.

RESPECTED SIR,
I am having credit card of your bank Gold Rewards [protected] I request to cancel the annul fee or cancel my credit card.
Thank you,
DEVENDRA RAJPUROHIT
[protected]...

Dear Sir/madam

I have a credit card for STANDARD CHARTED BANK CREDIT CARD. I HAVE NEVER REQUESTED FOR THE SAME. AT THE TIME OF ISSUE BANK ASSURE ME THAT CARD IS LIFETIME FREE CARD AND NO ANNUAL FEE. AS PER STANDARD CHARTED BANK, THERE WILL BE NO SERCHARGE AT ANY PERTOL PUMP. I HAVE TO STOP SHOPPING ON THAT CARD DUE TO CHARGING OF SERCHARGE ON CARD. BUT AFTER FEW MONTHS SUDDENY I RECEIVED A BILL FOR APPROX. 1200.00 WHICH WAS...

Hi,

I had taken Card Enhancement Pack(CEP) as requested by Insurance team from Standard Chartered Bank. At least 10 times they called me up to take the pack. While taking the pack it is confirmed that if it won't be utilized money would be refunded as per the policy. I had taken the CEP around Apr 2011 and I didn't get any chance to use it. As per the policy I have already cancelled for current year and asked for...

Hi,

I got a call from SCB and they promised me to give a Manhattan Credit Card with some offers promised.I told that i am not interested in credit card but if you can give me the card with the said offer then only i will accept it.The person promised and gave 100% assuarnce on the offers committed. But i got a lower card i.e Titanium card. When i got the card, i went through the terms & condition and found that it does...

I am holding a credit card of Standard Charted bank and they sold me Policy against that card which I wished to cancelled. But their representative says It should be cancelled later to obtain full amount. Now as days have passed they are not able to cancel the amount they promised and the Bank person who sold me that policy is not picking up the phone as well.

Also the second Card they gave me saying I will get a Ticket free...

Hello,

I have been using the credit card from standard chartered bank since more than 3 years. Two months back i made a partial payment in the card. The bill was 13500 Rs and i made the payment of 8500 Rs. Next month they put the interest charges of 1000 Rs and the total bill was 15600 Rs including other things. I made the full payment of 15600 within the payment due date.

It was a big surprise for me when i...

Hi All,

Its really a disappointing behavior after following SCB officers from a quite long time. I have a salary A/C of SCB with TCS where as it was communicate us :-

1 - Free International Credit card & 2500 reward points after activation of A/C.

It's like you guys used some business tactics to pull the users. Right now with frustration i am going to cancel this card & put the same...

Dear Sir,

I was holding a credit card of Standard Chartered bank.
I have purchased a holiday package for 3N/4D from bank's telephonic sales department. 9 emi also paid by me and after that request to bank to cancel my package and refund me as per the terms. Bank executive informed me that as per terms paid amount can not be refund and i also agreed for that.
in the statement of month august they have charged...