Claimed

Standard Chartered Bank Complaints & Reviews

2.5
Updated: Feb 13, 2026
Complaints 1730
Resolved
823
Unresolved
907
Contacts

File a complaint to Standard Chartered Bank

Having problems with Standard Chartered Bank?

File a complaint and get it resolved by Standard Chartered Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Standard Chartered Bank reviews & complaints page 56

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
niteshsharma25
from Chennai, Tamil Nadu
Dec 27, 2012
Report
Copy

Address: Pune, Maharashtra

Hi,

I have done the complete payment of my credit card and surrendered the card enhancement pack as well as my credit card

Still amount of Rs.3401.09 is being levied on my Instabuys Classic Card #[protected]. This was the card enhancement pack which I have surrendered with all the dues clear.

My credit card number is: [protected]

When I have done the complete payment and surrendered my card why are the unnecessary charges being levied on me.

I am not willing to do a further payment to Standard Chartered because each time they keep imposing unnecessary charges.

I have registered a complaint with the Standard Chartered Bank but they are asking me to do the payment. The complaint reference number is:Ref: 12/12/039492/SP/CRD

It's a humble request Can you please resolve this complaint as soon as possible, as this thing is annoying me a lot?

Thanks and Regards,

Nitesh Sharma
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    nagesh verma
    from Pune, Maharashtra
    Dec 23, 2012
    Report
    Copy

    Address: Pune, Maharashtra

    There were fraud transactions on my standard chartered credit card for an amount of around rs. 15000 between 9:28pm and 9:33pm on 22 December. When I called up customer care they gave me reference number 546627 and asked to call in 2 days.. they also confirmed that these transactions are towards AIRTEL..

    I request standard chartered team to wipe of this amount from amount outstanding.

    nagesh verma
    [protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Basant_Choudhary
      from Pune, Maharashtra
      Dec 22, 2012
      Resolved
      Report
      Copy
      Resolved

      One of my credit card 9SCB Manhattan) is in dispute. When I last used it in 2006, the bank applied financial charge because of late payment by 1 day. I called up customer care and informed them to revert the charges that they agree. However, the charges was never reverted and therefore I asked the bank to close my account. Instead of closing the account, they keep billing me by rolling over the financial charges. Finally, they marked the account as cancelled 6 months after that and the outstanding then was around Rs 3500 (with only financial charges for each month and rollover). Now few months back in 2012, they have marked my account as defaulter in CIBIL with writeoff of Rs 59000. What am I supposed to do in such case when there was no correspondence from the bank all these years and the only outstanding in my account all these years was the financial charges. How can I correct my CIBIL records? What is the settlement process and what is the maximum liability that I should bear?
      Aug 13, 2020
      Complaint marked as Resolved 
      Standard Chartered Manhattan are no less than robbers. This is just for some other people who can be aware before getting bank account or credit card.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        debmuk
        from Machilipatnam, Andhra Pradesh
        Dec 20, 2012
        Report
        Copy

        Address: West Bengal

        I have a salary account in Standard Chartered Bank and applied for Manhattan Credit card at around beginning of 2011. I was using Standard Chartered Manhattan Credit Card for about one and a half year and was quite satisfied with the services till an interest charge of Rs. 2093.49 along with service tax of Rs. 258.76 was added on 25/10/2012.

        In 2012 itself, according to my record I have made transactions of around Rs. 1,40,000 using this card.

        I mailed them asking for the reason for such interest charged as I was paying the dues always within the due dates. They did not give any proper reason for such such, reverted about 25% of the charge and specified that I pay the balance interest charged.

        As I have a salary account I used to pay using Standard Chartered net banking. Recently I paid a due amount of Rs. 548 against one of my card, the Bank quite funnily without intimating me, paid only the minimum amount due for that card and transferred the balance to another card. Later they charged interest on that card also. This way they are cheating all their customers.

        I have already cancelled the Manhattan Credit Card and have decided that I will not pay a single paisa of interest charged falsely.

        I will provide all the deatils reagarding my payments made online.

        I seek you help against this type of cheating.

        Standard Chartered Bank Credit Card. — Interest Charges for no Reasons.

        Beware if you have Stanchart Credit Card, the bank charges ramdom interest charges just before or after your bill date that the customer service can't explain. If you question at length they reverse.
        This happens even if you make your payments well before the due date. I paid 10 days prior to due date but they still charged interest that they accepted can't be due to me not paying my dues but they could not explain.
        There is always something or the other with these guys.
        BEWARE!
        Standard Chartered Manhattan are no less than robbers. This is just for some other people who can be aware before getting bank account or credit card.
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Prabhu Moorthy
          from Kolkata, West Bengal
          Dec 17, 2012
          Resolved
          Report
          Copy
          Resolved

          Address: Chennai, Tamil Nadu

          Dear sir / Madam
          I'm holding SC Inner Circle credit Card from past 2 months. On 23rd November I purchased a Micromax Tablet of rs 7249 + 99 = 7349 with 6 EMI offer. My CC Bill was generated on very next day i.e 24th November. In the card statement, the amount was not converted into EMI (Rs.1225 ) instead it was generated with total amount of
          Rs.7349/- . While verifying with EZone, they told it was already processed from their side and it is pending with STANDARD CHARTERED only. After I called to SC customer care on 12/12/2012 and raised issue. A compliant has been registered stating that the issue will be addressed on or before Friday (14/12/2012) and asked me to pay a minimum due of rs 340. I have paid rs 1225 on Thursday morning. To verify the status I once again called to customer care today (17/12/2012) but still the amount is not converted into EMI. From Customer care once again compliant has raised stating with call back on three days. I request you to analyze the issue history and help me to solve the same. Please do the needful

          Standard Charted Compliant No is :541060

          Details

          I'm hold HDFC CC from past 5 years, I never been faced such issue with them. Please help me to resolve issue and enable me to use SC cards


          Thanks and regards,

          M.PRABHU
          Aug 13, 2020
          Complaint marked as Resolved 
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            C
            Chintu4u
            from Mumbai, Maharashtra
            Dec 14, 2012
            Resolved
            Report
            Copy
            Resolved

            Hi,

            I have a Standard Chartered Credit card. I bought a mobile using this card on a EMI scheme. Although I payed the total bill amount of a particular month within the stipulated date, they charged an extra amount of more than 600 rupees quoting the reasons as Late Payment fee and Interest charges. When I lodged a complaint with them, they verified the transactions and promised me that whatever the extra amount leived on my account will be credited in my next month statement. But when I looked at my monthly statement, they did not credit any amount and an additional 45 rupees was charged as interest. I dint receive any satisfactory response from Standard Chartered people when asked for the reasons. I request that authorities concerned to address this issue.


            Regards,
            Deepak
            Aug 13, 2020
            Complaint marked as Resolved 
            Can anyone from the concerned authorities please reply?

            Regards,
            Deepak
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              jigneshkamdar
              from Noida, Uttar Pradesh
              Dec 12, 2012
              Resolved
              Report
              Copy
              Resolved

              High foreclosure charges on Loan Against Property due to mis-selling

              Address: Mumbai City, Maharashtra

              I had a home loan from Standard Chartered Bank and from another bank against 2 different properties. I was encouraged by Stan C RM to foreclose loan through other bank, and take a top up from Stan C on existing loan/ property. i was never informed that this top up would entail a high 4% foreclosure charge. On Closing the loan after 2 years of availing the loan, I was informed that there would be 4.49% foreclosure charge, with the service...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              A
              arunsharswati
              from Pune, Maharashtra
              Dec 11, 2012
              Report
              Copy

              Address: Pune, Maharashtra

              Dear Sir,

              I had *Titanium Super Value Card No. [protected]*. There is a two

              fraud transaction in my credit card,
              1- Dated : 27.10.2012 MCAFEE its original Amount is CAD 19.99 I.E. INR 1109.24*
              2. dated : 28.10.2012 CHEAPANDGO - VIJAS INTE PALMA its original Amount EUR 379.88 INR 27,151.89

              which I had already complaint to your customer care on *28.10.2012* in the morning* 08.15 A.M*. that is there two fraud transaction in my Credit Card.and I also told to block my credit card, and also not process these two transction they give me two *Ref No.[protected] & [protected]*,

              and they told me that this transaction is in process and you call on 30.10.2012. and they also sen me a new credit card. Again when I am Calling 30.10.2012 in the morning that they told me that is it in progress . Same day when I call in the afternoon they told me that Once Again i take Complaint about those transaction. again they give me two *Ref :[protected] & [protected] *they told me that it will credit in your account . but till date i.e, 05.11.2012 is not credited.
              Is your *Banking transction is procted in 3D secure* tranaction how can thses tranction is made without my knowledge, it means that there is loop holes in your banking tranctions, there is something is wrong in back
              office. I am living in Pune , Maharshtra , India. There is your bank in J.M. Road Deccan, Pune, I had visited there, but they people not attended me, in your *bank there is no mana*ger , I dont know how *can you deal such problem*. In my view your *bank is not safe for dealing* in any type of transaction.

              *Once again I Complain you that you can solve my problem as early as
              possible*.

              Ref No: 11/12/016503

              Dear Valued Customer,

              We thank you for writing to us.

              We assure you that your mail is important to us and the same is being given the
              due attention it deserves. Our dedicated resources are eager to resolve your
              query / concern and endeavour to get back to you on this within 7 working days.

              We solicit your patience and understanding in the interim period.

              Ref : 11/12/016700 /VKM/CRD

              Dear Mr. Patel,

              We refer to your email of November 6, 2012.

              We are in receipt of the Dispute Declaration Form and have forwarded the same to
              the concerned department to investigate the disputed transactions. As the
              process involves the concerned Merchant Establishment, his Banker and us, we
              will need a minimum of 30-45 days to complete the investigation. Formal
              correspondence will be sent to you with regard to the outcome of investigation.

              Assuring you of our best services always

              Yours sincerely,

              Mahesh T
              Officer - Customer Care
              Ref : 11/12/012318 /VKM/CRD

              Dear Mr. Patel,

              We refer to your email of November 5, 2012.

              At the outset, we regret the delay in our response. We thank you for the
              cooperation and patience extended in the interim.

              We are concerned to note that you have had a cause to complain on our services.
              We regret any inconvenience that may have been caused.

              We are in receipt of the Dispute Declaration Form and have forwarded the same to
              the concerned department to investigate the disputed transactions. As the
              process involves the concerned Merchant Establishment, his Banker and us, we
              will need a minimum of 30-45 days to complete the investigation. Formal
              correspondence will be sent to you with regard to the outcome of investigation.

              Assuring you of our best services always
              It also happened with me. Did you get your credit for this fraud transaction by stan chat
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Amit151284
                from Mumbai, Maharashtra
                Dec 9, 2012
                Resolved
                Report
                Copy
                Resolved

                Address: Mumbai Suburban, Maharashtra

                Recently i received a mail from Standard Chartered Bank stating that now you can buy any Iphone in 12 equal monthly installments at zero percent interest and Zero Processing fees. As i was always wanting to buy one but couldn't afford it at one go. I thought of buying it through this scheme. So on 19th Nov i bought the Iphone 5 and even got a receipt from SCB bank stating that it was on 12 months EMI. I was very happy for my purchase but soon things changed and in the current months bill they billed me the full amount and not the EMI. When i enquired about the same with SCB bank they said that "we regret our inability to accede your request owing to bank's internal criteria at this point of time. We regret any inconvenience caused to you on account of the same." What does that mean I can't understand anything.. This is clearly misselling on that part of the bank and cheating their loyal customer

                Dear SCB if your are listening pls do something as i cant afford to pay you in one go and if you screw up with my credit score i will surely take it legally.

                Thanks,
                Amit P
                [protected]
                Aug 13, 2020
                Complaint marked as Resolved 
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Varun Nagarajan
                  from Chennai, Tamil Nadu
                  Dec 5, 2012
                  Report
                  Copy

                  Address: Chennai, Tamil Nadu

                  Hello Team,

                  I have received my first bill for my credit card (54**********)
                  for an amount of Rs.1,122.48. I called your customer care number
                  on 19th Nov, stating that the sales team never updated me about the
                  joining fees of Rs.999 + tax and I was also updated that I would
                  receive some goodies along with my Credit card. But now I have just
                  got a card and a bill to make the payment, nothing else. Today is 1st
                  of Dec and there is no follow up call from your end. I called back
                  your customer care today again with same concerns, they have asked me
                  to wait till Monday.

                  If I had forgotten about this and not made my payment, you would have
                  moved my name to defaulters, which is a black mark for me. You do not
                  seem to understand the seriousness of an issue or you are not giving
                  the right customer service.

                  All I needed was clarifications to my questions and its past 2 weeks
                  with no call back from your end. I am forced to think if I need to
                  continue with you for this service.

                  SR#[protected]..Call date#19/11/12... Agent# Pooja
                  SR#[protected].. Call date# 01/12/12.. Agent#Daniel

                  I hope you would resolve my issue at the earliest.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    Balaji Karthikeyan
                    from Bengaluru, Karnataka
                    Nov 28, 2012
                    Resolved
                    Report
                    Copy
                    Resolved

                    Credit Card Fraud

                    Address: Chennai, Tamil Nadu

                    Hi,
                    I am Balaji K and my complaint is against Standard Chartered Bank in credit card fraud.
                    November 1st week all my documents were collected for the credit card process. [No acknowledgement or receipt given to me]
                    Later i got verification call/s and told that the card would be delivered in week. [still no acknowledgement or receipt] There were no sign of the card status after couple of weeks. I tried to contact the person...
                    Helpful
                    Found this helpful?
                    10 Comments
                    Report
                    Copy
                    M
                    murlichamp
                    Nov 27, 2012
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Mumbai City, Maharashtra

                    I have been dealing with standard chartered bank for last 25 years ,their service standard is very very poor.I had fixed deposits a/c ,they have made mistakes showing principal amount different then original , what they have shown before not only once but three times changed of the same deposit account in my online A/c.and now they are asking me to send us the F/d scan copies which I am holding with me all under same a/c number and every time I have taken printout from system generated statemnet ,I have sent them on 22nd of Nov. 2012 but still there is no reply from them.before that my 3 emails to them for asking the clearfication of the same, this all correspondents is going on from 6th October till now there is no reply
                    I do not understand what I should take steps to protect my money and get the right amount figures from them. If you need any other information please let me know or guide me
                    Thanks
                    Regards
                    Murli Bhatia

                    office no .[protected] /8 lines
                    Mobile [protected]

                    DUBAI ( UNITED ARAB EMIRATES)
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sathisharm
                      from Mumbai, Maharashtra
                      Nov 26, 2012
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Tamil Nadu

                      I am Sathish Kumar, I have been using Credit card from Standard Chartered bank for past 7 years. I use this card occasionally. I always make the payment before due date. I never ever fail to make the payments. Now the Standard Chartered bank charging Over Limit charges without my knowledge. My card limit is Rs. 10000/- only. What is the meaning of Credit Limit. it should not allow the crossing the limit to swipe. I didn't get any denied or cross limit allot from Standard Chartered Bank. But they allowed me to swipe my card to extra Rs. 106/- (swipe amount Rs. 10106/-). Now they are charging over limit charges Rs. 500/-. How clever Standard Chartered Bank making the money from customers. Is this way doing the customers service of Standard Chartered Bank ? Without customer knowledge they are charging hidden service charges from Customers. Please be carefully whoever using the Standard Chartered account/Credit Cards.
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        swamyjdm
                        Nov 19, 2012
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Bangalore, Karnataka

                        Hi,
                        I took Standard Chartered credit Super value card recently, while getting application forms signing done the representative told below points(I am giving points of my interest while taking card; I was looking for petrol purpose only)
                        1. There will not be any surcharges if I fill petrol in any petrol bunk.
                        2. There will be immediate cash back of 5% on fill of petrol above Rs.500 in any petrol bunk.
                        3. Reward points earned can be converted to cash while paying back the bill.
                        I have online account to track my transactions. So while checking my recent transactions I found below findings to my surprise,
                        1. Rs.10 has charged extra on each petrol transaction less than Rs.500.
                        2. For petrol transaction more than Rs.500 they do reversal of 2.5% on surcharge and 2.5% on actual petrol amount.
                        3. I called for reward point’s clarification, they replied saying I have to take gift vouchers for my reward points. No cash conversion on reward points.
                        If I called to clarify for these things on customer care they simply says go through the terms and condition given in welcome kit.
                        So in my opinion, representatives simply convey wrong things (they don’t even hesitate to lie.) I advice whoever interested in buying standard chartered credit card please go through terms and conditions, simply do not relay on sales representatives.
                        Regards,
                        ChannaveeraSwamy JDM
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vijaykumar Chaudhari
                          from Chandigarh, Chandigarh
                          Nov 19, 2012
                          Report
                          Copy

                          Address: Mumbai Suburban, Maharashtra

                          Dear Sir / Madam (s),

                          I have been using Standard Chartered Credit Card for more than 10 years, and have faced issues with Billing - as non-receipt of statement etc, several times in past but I used to make payment after checking with Phonebanking.
                          I have always cleared my dues in full, within the due date, and noways for any credit card kept any outstanding.
                          In such a scenario, why would I keep Rs. 300 or Rs. 500/- pending for SCB account clearing and closing ??

                          In Aug-2010, I had dropped a cheque of Rs. 3.0Lacs, which was refused as received by bank on due date, in my confirmation call, and I was asked to make online payment to avoid charges, with stop payment of cheque issued. I did so in 30 minutes. time and confirmed to bank. Even after that, Cheque reached my bank the very next day ?
                          I was charged for Cheque return, non-payment and other charges - which was already clarified - while making the payment.
                          When I requested for closure and cancellation of the card and relation - somehow the yearlong time was taken with calls from various people and promises to clear this mess. Then the issue pending from Nov-2011, was promised to be cleard, was not cleared till March 2012, and I was informed that Supervisor need to intervene as its more than 2 months old matter. I could not speak to Supervisor, even after holding the call for 20 mins. I was told that Supervisor will call back, but it never happened.
                          Every time I tried to speak to Phonebanking/Customercare, there is alternate given to call others or write a mail - and mails are not responded in time - or not even read completely - for resolution.
                          I refused for any renewals and got the card and relation cancelled with the bank. In the final call, I was told the Rs. 200/- is what I may have to pay, on my request for confirmation - I was told that in 3-4 days time it will be confirmed to me, and cancellation was processed.
                          There are no updates after that, and suddenly message for outstanding came to me, upon enquiry different people are sharing different information and proper updates are shared. In first week of Nov 2012, or so I have made a additional payment of Rs. 500/- as per one of the phonebanking officer to clear the accounts. The next week I get a call that Rs. 16,000- plus is due which is a shocker and clear cut fraudulent amount.
                          Due to the issues, I could never use the Credit card in last couple of years and finally cancelled it. I had availed some offers 2 yrs back which I have asked for cancellation, and refused for any renewals - which was confirmed to me. so there could not be amounts pending towards card accounts anyways.

                          In spite of all my followups SCB is only adding charges and leading to my mental torture.

                          Please help me get this sorted out with SCB without any fraudulent charges levied to me.
                          Thanks & regards,
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            asha_16
                            from Mumbai, Maharashtra
                            Nov 9, 2012
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Tamil Nadu

                            RESPECTED ALL

                            This is to be brought, to your kind notification that , i have received a loan for Rs. 1,90,000/- based on my credit card, but the Name and the A/C No was mentioned wrong on the DD, so i contacted customer care they told to forward the cheque to the mentioned Address. REF NO[protected] . via professional courier airway bill no maa[protected]. At 13-10-12. -( Brigade tower block- a. First floor, white tech park, Bangalore- 560066) .

                            But yet no response from there end, again called up customer care the answer was searching for DD. WHAT KIND OF A RESPONSE IS IT . NOW WHERE IS THE CHEQUE AND HOW CAN THEY EXPECT TO THE EMI WHICH IS BEEN STARTED.

                            A/C NO- VANGUARD PLC CARD NO-. [protected]. MY MOBILE NO -- [protected].

                            Mailed more than 5 times to the "Principal.[protected]@sc.com" <Principal.[protected]@sc.com>; "Head.[protected]@sc.com" <Head.[protected]@sc.com>; "customer.[protected]@sc.com" <customer.[protected]@sc.com>

                            And contacted several times to the customer care but no response from the BANK
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            Standard Chartered Bank/Credit Card — Cheque missing by bank

                            Dear Sir/Madam

                            Sub: Problem with STANDARD CHARTERED BANK

                            Ref: my name is J.KUMARAVEL, CONTACT NUMBER - [protected]

                            There are issues that I am facing through your bank, due to which it is causing me mentally disturbance. Here I am giving the issues as follows:

                            1.Credit Card No.[protected]:
                            Received the 20th May 2008 statement date with due date as 11th June 2008, as soon as receiving the statement, I have dropped the 2 cheques for full payment of Rs.50, 406/-, (1st Cheque No.031669 dated 5th june 2008 for Rs.3, 000/- and 2nd Cheque No.031670 dated 5th june 2008 for Rs.47, 406/-). The date, time and place:-
                            5th june 2008 at 09.53 PM location at Rajaji Salai, Chenna and the machine id: 318 and Transaction id: 0060 for 1st cheque
                            5th june 2008 at 09.52 PM location at Rajaji Salai, Chennai and the machine id: 318 and Transaction id: 0059 for 2nd cheque
                            but the 1st cheque is only cleared on 9th june 2008 in my Bank and still the 2nd cheque is not cleared. Regarding this when i called u r customer care number on 11th june 2008, Miss. Sunitha was the person who picked my call and when i told her all this problem, she told that above Rs.20, 000/- amount cheque are treated as HIGH VALUE CLEARING and it will take 5 working days to clear the cheque, is it true or did she gave me false information because as per my knowledge above one lakh amount cheques are treated as HIGH VALUE CLEARING and that tooo HIGH VALUE CLEARING MEANS CLEARING THE FUNDS WITHIN 24HRS and she even informed me that within 5 working days her banking representative will call me and clear this doubts, but till date 17th June 2008 no one turned up.

                            Today 17th June 2008 when i called back u r customer care no. one Mr.Gopal picked my call and told me to give the STOP PAYMENT FOR 2nd CHEQUE No.031670 and issue a fresh cheque for the same amount Rs.47, 406/- as the BANK HAVE LOST THE CHEQUE. When i asked that who would bear the STOP PAYMENT CHARGES he clearly told that he or his bank could do nothing on this issue.

                            This is not the first issue i am facing with u r bank for credit card issue, u can check last month statement date 20th April 2008 their also u r bank have debited for late payment and surcharge interest unwantedly, details are as follows:




                            1. This are the charges which are debited
                            2. This is the amount paid which was wholly credited to that a/c
                            3. This credit amount should have been credited in SPECIAL MERCHANDISING OFFER.

                            Actually for the past 5 months I pay the full amount in a single cheque and your bank use to credit it to both the account accordingly, but u can see that APRIL MONTH STATEMENT it was not done and it wholly credited to the credit card account and giving the debit charges in the SPECIAL MERCHANDISING OFFER A/C – after seeing this statement I spoke many times with customer care regarding this problem, then only on next month statement “MAY MONTH” your bank credited back the all charges.

                            2. I am holding your bank OD A/C No.[protected]

                            In this account I deposited the cheque no.844046, SBI-WEST MAMBALAM, Chennai Branch for Rs.200, 000/- dated on 19th march 2008 through cheque deposit machine id:318, location: Dr.R.K.Salai, chennai, Time:10.52 AM, Transaction No.0011,

                            When I enquired regarding this cheque clearance after 3 days your bank said that there is no cheque deposited in your bank and told to call me after 2 days. When I called back after 2 days the same excuse of “CHEQUE LOST” is been told by your customer care peoples. In this 5 days the cheque no.776457, amount Rs.95, 000/- which I issued to CITIBANK CREDIT CARDS got dishonored and they charged me the late payment fees + Interest charges + cheque bouncing charges + service charges etc., which comes to Rs.7, 500/- debited in my credit card a/c. so you see that even in your banking account is also creating problems.


                            So you can see that there are so many issues with STANDARD CHARTERED BANK, I am facing every month and this month I am facing the problem in my credit card account where PAYMENT MADE THR CHEQUE, WHICH IS MISSING BY YOUR BANK. Now tell me what should I do with your bank . See I am clearly indicating that I cannot bear the STOPMENT CHARGES. I don’t want to take this issue legally. So I am requesting your bank to settle the problem within 7 days of the receipt of this email.


                            Warm Regards,

                            J.Kumaravel
                            [protected]

                            Credit Card — missing cheque

                            we have dropped a cheque in your drop box, cheque no. 84615 before the due date. the cheque is drawn on Bank of India , rajindra place Branch. We have recieved a SMS that you have not recieved our payment . we have again dropped a second cheque in you drop box. please see that there should not be double payment and kindly arrange to submit the details of the first cheque.

                            I also wish to encash the reward points in the i mint account please let me know the detailed procedure.

                            sangeeta/naresh khosla
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              rtalreja
                              from Mumbai, Maharashtra
                              Nov 9, 2012
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Thane, Maharashtra

                              I held a credit card with standard chartered bank and have been making my payments on time and without any issues. Due to a merchandise card shift from Barclay's Bank to Standard Chartered Bank I got 2 cards with Standard Chartered Bank. I still continued to pay regularly the balances on both my cards however suddenly for the past few months the bank has started harassing me. I make the payment for one card they transfer the money to another card. I do not want them to transfer my money from one card to another card. As I understand both cards are stand alone for me and bear no relation with each other however the bank still keeps transferring my money from one card to another card. I have not signed any such form with them which allows them to transfer my money from one card to another without my consent. I have raised complaints also about this after which they cancelled the transaction however again this month thrice they have transferred my payments form one card to another. I even asked them to cancel one of my cards to avoid all the confusion but they do not revert and not let me complete the payment on one of may card and keep transferring my money so they can charge interest on both my cards. I need to be personally responsible for maintaining my credit and payments on my cards and do not like the fact that the bank keeps transferring my money without my consent. Not sure what I should do here.
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                pujaripramod
                                from Mumbai, Maharashtra
                                Nov 8, 2012
                                Report
                                Copy

                                Address: Mumbai City, Maharashtra

                                My first year of the credit card (No annual fees period) was to end in Sept 2012. So i requested to cancel the card on 9th Sept (Ref: 09/12/060639/SP/CRD). I was told that I would not be charged annual fees for another year, or in case the annual fees is charged for the next year, i can go ahead and cancel the credit card without paying the fees. But in Oct annual fees was charged to me. So on 4th Oct i requested to cancel my credit card. Till now i didnot get any reply. And now they have charged me with the annual fees and since its been a month, now late fees has been addded. Please let me know what is to be done in this case.


                                Thanks,
                                Pramod Pujari
                                email: [protected]@gmail.com
                                Ph:[protected]
                                the second date was 9th Oct. Not 4th.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  deb123456
                                  from Mumbai, Maharashtra
                                  Nov 5, 2012
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  credit card fraud / scam

                                  Address: Gujarat

                                  Dear Sir,
                                  I like to draw your valuable attention toward Mental Trauma I am suffering from due to
                                  unimaginable behavior by your bank.
                                  I had a card with Standard Chartered bank Card No. 5546 XXXX XXXX 4102 with INr 23,000 credit limit. I
                                  stopped using that card from DECEMBER 2009, at that time my outstanding was about INR 15,000.
                                  I was unable to pay my dues due lack of income as I was pursuing studies.br...
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  3 Comments
                                  Report
                                  Copy
                                  S
                                  sureshas
                                  from Mumbai, Maharashtra
                                  Oct 26, 2012
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Bangalore, Karnataka

                                  My name is Suresha.S i am working in geometric software solutions, my contact number is [protected] or [protected],

                                  The Standard Chartered bank officials called me on my phone regarding the credit card about one month ago. Finally I satisfied with their offer and they sent their representative to collect my documents, while the required documents had been already cleared. I submitted all the required documents and waited for further precess. After 15 days they messaged me on my phone that my request in on precess and my card would be sent to my adress within 7 working days, But i have not found my card yet. Now I want to know why their representative, who called me and incisted me to take the credit card, does not know the policies of company? They wasted my very important time and also took my important documents with my signatures. So kindly take the necessary action so that any costumer could not suffer like this in future. Please make them to return my all documents also.
                                  I called so many times till date he is not lifting my call, Standard chartered bank representative name NAGARAJU. His contact numbers is [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit