Standard Chartered Bank Complaints & Reviews

Standard Chartered — debitted of amount 2000

Hi,
I am state bank of mysore account holder bearing A/C [protected].
This issue is regarding the cash withdraws with non SBM ATM, STANDARD CHATTERED bank. On 6th May 09, I withdraw amount of Rs.2000 in the Non SBM ATM, Standard chattered Bank at bangalore. I haven't received the amount and slip from the ATM. When I checked with my SBM statement amount got debited in my account. Immediately I approached the STANDARD CHATTERED Bank Manager and reported regarding this. He said nothing to do them complaint have to rise with SBM Bank. I placed the request on the same. But still upto now i didnt get any results.
So please help me to get back my amount ASAP.
Thanks
PRAVEEN KUMAR .C

Credit Card — over charge

sir
my old credi card no was [protected] which was replaced by new credit cad bearing no [protected]. my old card was auto debit facility but not requested by the card holder, but till date after the discontinue of the card the auto debit facility is continue and debit me auto debit return fee which is not fare you are requested to discontinue the auto debit facility on my card which was never demanded by me and all the amount credit to me, otherwise i have no option to go the consumer court.
thankyou.
mohar singh chaudhary

BANKS — CIBIL

Hi,

This is Deepak. Due to some unavoidable circumstances i was not able to make the credit card payments. However i managed to settle the complete amount as asked by the Bank.

However now even after the payments, my name is there in CIBIL database and i am unable to make any relationship with banks for loans as i need a car loan.

So, can you please help me out to sort this problem. If i have made the payment, i should be given the right to avail loans. what should i do.. Plz help..

Thanks
Deepak...

Standard Chartered Bank — Cibil Report

Dear Sir

This is for your kind information that i was really shocked to know that my name was mentioned in the Cibil list as i have not taken any loan or i do not have any credit card. then why my name is there in the cibil list.


pan no amwpg5608e

Standard Chartered Bank — Incorrectly added my name to CIBIL database

5 years back I had a Standard Chartered bank Credit Card which expired without any usage in August 2005. Limit of credit on this card was of 11000 INR.

In May 2010, I got a call from a recovery firm asking me to pay a sum of 85,000 INR which is pending on my name because of some purchase in Feb-2005. They said that my name is added in to the CIBIL database and hence I will not be eligible for any new credit card or loans.

I asked for the details of the purchase and they denied giving it and said the total purchase was of 17,000 INR and tax and fees have added it up to 85,000 INR in 5 years. I am surprised to know if the credit limit was of 11,000 then how can the purchase be of 17,000. Also, no details are being shared on the same. Because I never made a purchase and they have registered my name in CIBIL and are threatening me to make the payment.

Please advise on what should I do to get my name removed from CIBIL.

Standard Chartered Bank — cibil report

i have paid against full and final settlement , my limit was only 15 th but in CIBIL bank shows that they have written off 3.5 lacs due to which i am not getting any personel loan . pl help me out

maje kar - kyu loan ke chakkar mai pada hai - saala tu 420 hai paakaa loan le kar khaatha hai - wo sankrit mai kahte hai na " Rinam kritwa Ghritam pitwa" bahanchod sala ek se se settle ment kiya aur aub doosre se marwane jaa raha hai - bhoshari wala tere kaaran genuine logo ko credit nahi milta.

Saalo bank waalo aise cutomer ke gaand mai baaas kar do - (for a change I always say to fcu k Banks ;) )

hey hii this is surbeer singh and i wanted to know how can i remove my name from cibil

Credit card SCB — False reporting of outstanding

I had incurred expenses of approx Rs.15000/- on my Credit Card of SCB, however due to non receipt of statement, after 3 months I get a state of 24000/- which I disputed. Repeated followups with bank I was informed people handling my a/c left the organization. Eventually I had harrassment calls from SCB outsourced agency where I agreed that the amout due would be paid.
To my astonishment, SCB has updated in the central portal that my outstanding is 84000/- over due where they have extrapolated the amount with heavy interest of 36% per annum and further interest on 36% resulting in more than 300% exageration of the value.
Requesting your attention on this pls.

THIS TYPE OF BANK SHOULD BE HANGED TILL DEATH

Please share us your contact details.

Regards,
Cibil Department

Credit Card Lost

I lost my credit card and i have to pay due amount. What should i do?

I got a call from Somebody Mr. Kumar, from no. [protected] stating that he is calling from Head office of Standard Chartered. He asked me about the details such as Credit card no. & expiry date of the card and CVV no.

I told him the credit card no. & expiry date of the card. But, when he asked me to tell CVV no. I recalled that I've been getting regular mails from ICICI credit card (my other credit card banker) that not to disclose the information to anybody over phone or even mail. Nobody will ask you about these information.

Then suddenly, I realize that he may be another cheat of SC bank as they have already cheated me & miscommunicated things. Then I asked him to put these things on mail, so that I will be able to document it at least. But, he refused to do so.

Then he threaten me by saying that if you don't give me all the information, I will put your card on hold & you keep on recurring charges on to it.

This is seriously very bad behavior I have ever seen in banking industry and mind you the fact that they never asked me the matter neither asked felt sorry nor try to retain me. Third class response from a third class bank.

I request consumer forum India to take this matter seriously as I am in a fix that if I provide the details I may be cheated or if I don't provide details, they will put charges against my credit card.

Please take corrective actions and suggest. thanks

I have also received call from this number [protected] by named Payal. I have submitted all the documents but could not get my card even after 2 months. I sent the documents to email id [protected]@gmail.com. I'm calling on the number [protected], but no body is responding properly. They are cutting the call inbetween. This looks cheating case or using my documents for some other purpose.

Credit Card — credit card late payment charges

Dear,

This is to bring into your kind notice that i sajid husain ( credit card no : [protected]) is using your card since 4 - 5 years, i am a regular user & have done the payments on regular basis without any default or missing the due dates. But since last 4 months ( mar-april-may june) i am receiving the statements very late & due to my personal problems i wasnt able to pay the bank .. this is to request you kindly instruct the person concerened for the reversal of late payment charges & over limit . so that i can clear my bill in the coming statement corrected by yourself .. i think special consideration will be given to me by your end i being a pioneer member, & not being a defaulter.
thank you very much

Credit Card — Late payment charge

my Barclays credit card no is [protected]
I deposit my last months minimum due payment before the due date but still bank asking for late payment charge of Rs. 500/-
Yogesh kumar
email [protected]@yahoo.co.in

MY CARD NO.[protected] . I HAVE ALREADY DONE MY PAYMENT BUT I HAVE RECCEIVED YOUR MESSAGE. LATE PAYMENT. PLEASE REVERSED THE LATE PAYMENT OTHER WISE CANCELLED THE MY CARD

doctor — Not getting statement & charge for late payment

Dear Sir,
This is to inform you that for the purchase of month of October I have not received any statement in month of November.Till I have not received that statement.
In stead, after completion of due date for payment, reoresentative from ICICI bank contacted me & came personally to collect the cheque for my purchase, which I paid immediately & complained him about not getting the statement.He assured me to informed the concerned higher authorities.
For month of November, I received statement yesterday.On looking to statement I was really shocked to find that I have been charged rs 400/00 as late payment & rs 485.79 as intrest charges & I have been asked to pay rs 994.43 for nothing.
So my impression is that, delibartely bank has not send me the statement & now charging me for late payment as well as intrest charges.So hereby I request you to look in to matter, waive of the charges(wrongly charged on me) immediately & send me the fresh statement stating rs.00/00 as total amount due.
I am sure, you will admit the mistake on bank's part intensionaly or not, & rectify the mistake immediately so that we can have long term good relations .
In anticipation,
Dr Shrenik Shah

MINT — LATE PAYMENT CHARGES

My Wife and I allways edeavour to pay the credit card bill before the date that the bill is due. There have been occassions when I have challenged the late payment fee and they have told me that the fee would be refunded.
Again today I have challenged the late payment fee/s that are appearing on every bill, to be told that even if the money has been paid into a bank two days before the due date, we would encure a late payment fee as the company would not receive payments till four days after.I was also told that i could not place a complaint as they do not have a complaints department. I look forward to your reply. Glen Reid.

MINT — Denied by Hawker

I HAD SUBSCRIBED MINT ANNUAL OFFER VIDE SERIAL NO.000837 AND PAID RS.500/- CHEQUE TO YOUR REPRESENTATIVE AND CLEARED BY MY BANK. I HAD TRY TO HAND OVER THE IMPEMENTATION COUPON TO MY HAWKER BUT HE ASK FOR DELIVERY CHARGES. I DENIED FOR THE SAME. I HAD SEVERAL TIME COMPLAINT TO CIRCULATION INCHARG MS.ENGEELA PERSONALY AND ON PHONE ON WHICH SHE WAS NOT AVAILABLE.SINCE MORE THAN ONE MONTH PASSED I DO NOT GET COPIES OF THE MINT NEITHER ANY REPLY. FOR THE SAME PROBLEM OF DELIVERY CHARGES,I HAD STOP SUBSCRIBING THE HINDUSTAN TIMES & HINDUSTAN WHICH I WAS SUBSCRIBING FOR A LONG TIME.IN OTHER AREAS HAWKER ARE NOT ASKING FOR DELIVERY CHARGES.IF YOUR PUBLICATION DO NOT CONTROL THE HAWKERS,I SHALL BE HIGHLY OBLIGE IF YOUR PUBLICATION RETURN MY AMOUNT OF RS.500/-,AS I DO NOT WANT THAT DUE TO ME YOUR GOODSELF DON`T WANT TO ANGRY THE HAWKERS AS IN INDIA UNION ARE MORE POWERFUL.ONCE AGAIN I REQUEST YOU IF YOU ARE ABLE TO SUPPLY YOUR PUBLICATION WITHOUT ANY DELIVERY CHARGES,I AM READY TO SUBSCRIBE YOUR OTHER TWO NEWSPAPERS TOO.AWAITING YOUR EARLY ACTION IN THIS REGARD.

Credit Card — Late payment

the payment for may credit card got delayed due to the machine problem at ATM, Still bank is charging me the money whereas the bank is on falut,

4 months have lapsed. The complaint has not been resoled by standard Charted bank.
Rather the late fee is continued to be debited to me.
Kindly expedite
latest scenario of such debits is attached for you perusal.

Credit Card — Information Regarding Credit Card Due Payment

Dear Sir,

Ref :- Name : Hemalatha Chandrasekar,
Card No : [protected]

I would like to inform you that I have to repay the due amount every month by 8th day. Usually I drop my Cheque for the due payment every month at drop box which is fixed at one shop which is situated at Thillai Nagar 11 th Cross, Tiruchirappalli. 620 018. But this month unfortuntely I am not able to drop the cheque at the same shop which has been closed for the past 4 Days. Please Advice me to drop the cheque any other alternative places at Trichy. Moreover I like to inform you that your due statement repeately giving wrong information to drop the cheque at Deepam Colour Lab, No.45, Sundaram Arcade, OPP.Central Bus Stand, Tiruchirappalli, where they are not accepting your cheque.

Standard Chartered Bank — Credit Card Due

Sir/ Madam,

I have been receiving calls from lady called Pooja from Standard Charted Bank regarding outstanding on credit card due from 2008.

In fact i have used 300 Rs buy petrol and i have payed 310 Rs including Surcharges and After that i requested them to cancel the Credit Card, that too 4 times i was on call for more than 20 Min and now they are calling and asking me to pay amount of 2800Rs.

I don't understand why suddenly after 2 yrs Standard charted bank has woke up saying there is a credit card balance in my name and also they are calling asking me to take the credit card.

In fact they are threatening me by calls to make the outstanding payment.

I request for a necessary action against this.

Regards,
Manjunath.

To the concerned Department

I am sorry to say that the after sales service of Linkway Honda is so bad that I cannot refer any new customer for a vehicle to purchase from Linkway Honda, Chandivali, Sakivihar road.

I booked my vehicle Honda City VAT during end of January, 2010 with a request that the vehicle should be delivered on 14th February, 2010 (Valentine’s Day) It was a surpise gift for my wife on the auspicious day. But all my plan went into the drain when the Sales Executive informed me on 10th February that it is not possible to deliver the vehicle on 14th February. The reason was my loan was not sanctioned. I submitted all my papers to Linkway Honda & they were suppose to arrange the loan from Kotak Mahindra Bank (recommended by Linkway Honda) & they informed me that Kotak will process the loan faster & they will disburse the amount within 3 days. Kotak was sitting on my loan documents for one week but with no results. I contacted HDFC Bank & there service was good & the loan was disbursed within 3 days. I request Linkway Honda Management to remove Kotak Mahindra from the panel of loan department so that such incident will not happen in future. Even Kotak disclosed all my confidential data with other banks which was a embarrassing situation for me & this spoiled my credit history with other banks.

I received the vehicle at the end of February, 2010 from your showroom. I confirmed the timing before taking the delivery. When I came to the showroom for the delivery the work was half completed. Polish was not done for my vehicle & they have kept the vehicle down for delivery. I pointed out this to the sales executive who took the vehicle back for polishing & I with my family & relatives was waiting in the lounge area for nearly 5 hours. I received the vehicle late evening & the pooja of the vehicle was done at late night in the temple.

I was asked to fill a feedback form in which I mentioned all these problems. But till today nobody from Linkway Honda called up. I never expected this type of service from Linkway Honda. I came to know that Linkway Honda is a ISO certified showroom. I don’t know how you got the certificate (may be corrupted people are sitting at ISO office).

My 1st service was due after 1000 kms. I took the vehicle to Linkway Honda for servicing. Waited at the reception for almost 45 minutes. There was 3 major problems which I explained to the representative 1) when closing the glass the full door starts shaking 2) Leather panel on the right hand side of the drivers seat was not fitted properly 3) Polishing was not done properly. When I went to take the delivery nothing was done. The representative informed me nothing can be done it’s a faulty in all our Honda vehicles. Even the car was not cleaned properly from inside & outside. Worst experience on 1st service. I was totally disappointed (please check the feedback form which I have filled at your office)

My 2nd service on 27th May, 2010 again the same problem was told to your representative nothing was done. I asked him what is the service that Honda gives. He informed me that we check the brakes, alignment, oils, etc.. etc.. etc… When Linkway Honda cannot wash the vehicle properly which is easily visible how can we trust that the above things has been done.

I request all my friends not to put your hard earned money in buying Honda Cars. After sales service is VERY VERY VERY Bad. Honda should stop manufacturing cars if they cannot detect the problems.

I request the management to kindly take up this issue seriously…

Regards
Sudhir Kuttappan
[protected] / [protected]

Standard Chartered Bank — reversal of my credit card financial charges

Ref .1- Standard chartered bank credit card no.[protected] issued on oct2004.
2.-Customer care complain no. ;- 05/11/056202 & 05/11/052889.

`R/Sir

I have applied for education loan for my son reg. B.Tech. in July 2010 than i came to know that my name is reflecting as defaulter in C.I.B.I.L. Mumbai. the above mentioned credit card have never used by undersigned. there is on my parts kindly reverse the outstanding on this card what so ever & issued me N.O.C. on the immediate basis & deleted (clear) my name from C.I.B.I.L. MUMBAI
thank for best co-operation
D.O.B.=1.10.1953
Pan no- AGVPK-9171F
yours cordially
(MOHD IRSHAD .A. KHAN)
Rly bungalow no.738/c Rly
officers colony G.T. ROAD
KANPUR -208004
mob.[protected],[protected]
Email- mehtab.[protected]@gmail.com

I WANT JUSTICE AND I HAVE FULL FAITH ON THIS WEBSITE

Dear Customer,

At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending

Dear Customer,

With reference to your post, we wish to inform you that our personnel from Standard Charted Bank will contact you shortly.

With regards,

weCare
Bajaj Finserv Lending

SCB CREDIT CARD — Unnecessary Charges

Would like to inform you that despite my several request to your customer service department (through telephone) I am not getting monthly statement for my above mentioned credit card. It was informed to your customer service desk that I need this statement every month on time to make the payment on time but it seems that your office is not interested in sending the statement to me because they are more interested in charging late penalty and interest on outstanding amount. Several times I informed you that I will not pay any late penalty or interest on the outstanding amount for no fault of mine. So please delete all late penalty charges and interest amount from the bill and send me final bill to make the payment.



Also please issue suitable instruction to your concerned department that they should send me the statement every month without fail so that payment is released on time. I would also like to inform you that I made the payment of approximate amount every month. So I fail to understand why you are putting late penalty and interest on the bill to unnecessarily harass me. Kindly look into this and waive off all late penalty and interest.

Standard Chartered Credit Cards — Unnecessary Late Payment Charges

StanChart Bank Card is the WORST Card Service Your can ever get. These People there are just thieves.

I Have a Statement which shows that despite receiving the Payment 1 Day Before the Due Date, I was Charged Late Payment Charges. Which was reversed. Even if I Drop A Cheque 5days in advance, day do charge late payment charges.

Kindly note: Behind The Bill There are terms and conditions. Which says ' we encourage you to drop the cheque atleast 3days in advance. HOWEVER THE CHEQUE CAN BE DATED OF THE DUE DATE'

I Seriously fell RBI shud take a serious note of this and give them a warning or take some serious action against them.

WARNING ! STAN CHART S*CK* !

credit care — adding of unnecessary charges

FROM: - HIREN BIPIN SHAH
A/21, RASHMI SOCIETY,
KARELIBAUG,
VADODARA 390018.
GUJARAT STATE.
DATE: 12/08/2009.
TO,
CONSENT OFFICER-IN-CHARGE,
ABN AMRO CREDIT CARD DEPT.

Dear Sir/Madam,

Sub.: Mental & Physical Harassment in Adding Unnecessary Charges from your end.
Ref.: AAB CARD NO. [protected]

I was shock on received of a SMS from your end regarding the bill of Rs. 6401.93 with due dated 10/08/2009. It seems that it has been practice from your end to add by hook or crook any amount to the customer. Let me put some facts for your knowledge.

On statement dated 10/06/2009, it was addition of Rs. 2500 as upgrade fee debit dated 30may2009 with service tax incl. education cess of Rs. 257.50. So total amount is Rs. 2757.50. Than on received of your statement, I had call to your customer care department on 18/06/2009 at 7.40 a.m. and talk to Rohan. He had given an assurance that your charges will be reverse.

On statement dated 10/07/2009, it was again addition of Rs. 5000 as MMT MONEY SAVER FEE with service tax incl. education cess of Rs. 265.98. So total amount is Rs. 5265.98. Then again on received of your statement, I had call to your customer care department on 28/07/2009 at 10.50 a.m. and talk with shweta. She had given transfer to other department and talk with Jay. The person was not ready to understand the facts that I had not said to any promotion department with using any of the scheme which is liable to pay any charges. After long discuss he told me that I will put the request and given assurance that your charges will be reverse.

But it seems that the charges have been not reverse and also been added unnecessary penalty or interest. Many of people had told me that ABN AMRO had a practice of cheating by way of adding unnecessary charges, so I had stop using after 13may2009.

So I request you to kindly reverse the charges and want an explanation from your end to stop giving mental harassment.

Waiting for your earliest reply.

Thanking you,

Yours truly,

Hiren Shah

manhattan card scb — credit card reactivated

dear sir


this is my credit card details : sathishkumar s manhattan card no [protected]

I was credit card last 5 years i have but still am not using 24 month resation iam in out of station my credit card at my home still not use i came to chennai use the card but card is deactive pls active the card useful for me pls kindly active my card.check my repayment schedule



regards

card member
sathishkumar s
[protected]
mail id: [protected]@gmail.com,[protected]@gmail.com

being a standard chartered bank credit card holder since 7-8 years, i never failed to pay with in due date. and one payment i did not pay with in due date as i did not get the statement when i saw the portal and they charged me almost Rs 1200 + charges then i contacted customer care for waive off the amount considering the association, then they assured me and asked me to pay the remaining amount and i paid but when it comes to next bill i was surprised o see the other late payment and A3 A4 charges and the again i contacted the customer care many times abut they did not listen properly and say the same thing those are valid charges.

for rs 8000+ they almost charged me Rs 12000+ in a month time

i am not going to pay the rest of the amount except which i am supposed to pay, and i paid the amount.
i have one load account on that card and i was doing separate payments for both accounts and they send separate bills for both accounts. they simply transferred some amount to main card account where i did not even do single transaction and they them selves transferred and some amount to loan account from that main account and started charging late payment A3, A4 charges etc.

completely un ethical and worst customer care ever seen in my life.