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Standard Chartered Bank Complaints & Reviews

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Last updated Mar 20, 2024
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Standard Chartered Bank reviews & complaints page 54

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H
Harish K Palan
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Without my authentication withdraw money

Address:Bangalore, Karnataka

Dear Sir,
Without my authentication standard chartered bank has withdrawn money from my credit card towards card Protection Plan as on 02/11/2012(1,640/-). Same day I have lodged a complaint to cancel the same. But no one has responded for it and after my many repeated request half of the amount was reversed and now remain amount accumulated to 1940/-. I had drop a mail so many times but result is zero. Its been very strange and surprising...
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anand7189
from Karnal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overcharging of fee / Incorrect imposition of Overlimit fee in the Statement by Standard Chartered

Address:Central Delhi, Delhi

Dear Sir,
This has the reference to my Credit Card No.[protected] of Standard Chartered for which the total amount due was Rs 57392.98/- only.

I had two cards of Standard Chartered ending 0716 (Gold) and 2096 (Titanium) for which I have paid all my dues and a copy of payment receipt is attached herewith.

1. In the Titanium Card No.[protected], Standard Chartered has imposed an over Limit...
+10 photos
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R
ritesh10nov
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud late charges

Address:Delhi

I was using Standard Chartered Bank credit card for more than 3 years and I had always done the payments on time. In Nov, 2012, I was charged late payment charges of Rs.700 even when I made the payment one day before the due date. And now they are not reversing back the charges and are charging late charges every month amounting to around Rs.2100 now.
I am attaching the Credit Card statement of Nov 2012 and the due date was 13-nov-2012....
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S
sandeep.kumar.17
from Delhi, Delhi
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Standard Chartered credit card Issue

Address:Gurgaon, Haryana

Hi,

I am using Standard Chartered credit card, and last year I got a call from SC executive to take and enhanced card pack, that time I opted for that but I didn't used that overall the year, so I decided to discontinue it.


In January I called to SC executive and told him to discontinue, he told me that package is already renewed, and SC have couriered you new items of packs, so I told him that...
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R
Ramakrishna Akkala
from Mumbai, Maharashtra
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not updating the correct information in cibil

Address:Mumbai City, Maharashtra

This is against SCB and Shaha Finalease regarding Credit Card dues which was settled by me.

Dear sir
I had a credit card of SCB credit card with NUMBER : [protected] in 2006, however when i took my cibil report last year it was showing outstanding amount in my name . When i tried to contact standard chartered with the account details i came to know that they have sold the account to shaha finlease pvt ltd.When...
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S
sourajitm
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Credit Card OutStanding Recovery

Hi Sir,

Sub:- Credit card company claim after 10 years

Recently I received a call from Shaha Finlease Pvt Ltd, mumbai regarding out standing payment dues on Credit Card issued
by Standard Chartered Bank 10 years back.

There were three dispute transcations against this credit card.I got clearance on one of the transaction and all three
transactions were from same company(merchant).The...
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A
abhishek.13
from Bengaluru, Karnataka
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Fraudulently charging bill (although i raise complaint for cancellation)

Address:Pune, Maharashtra

Its Abhishek

I register complain for disconnecting SC bank Card.

Last bill generated on 2338.27 (4-Jan).
Reversal payment happened on (Ref no[protected].80

Amount remains : 2338.27-470.80=1867.47

Amount I paid on 12-Jan-2013 = 1868

Put the cancellation request on 12-Jan-2013 (Ref No[protected]


Still they charged late payment...
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A
Abhichat1979
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Entry in Siebel

Address:Mumbai City, Maharashtra

I had a Home loan with standar charted bank. The builder was a fraud and sold the property to the various other buyers. i fought the case in consumer court with no resolution in site for 7 years. During my case duration i paid the EMI's to standard charted bank. In 2010 Stan chart bank approached me stating that the builder is ready to close the loan. I agreed to that with the assurance from the bank that my sieble history will not be...
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rohanimb
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Available credit limit not displayed

Address:Andhra Pradesh

I have been using standard charted credit card for couple of months. In this short period I came to know that Standard charted credit cards and its online banking system really useless. When I do a transaction using the card, netbanking taking 2-3 days to display. and it is not even showing available credit limit. If we can't know available credit limit, there is a possibility to go beyond the limit and get fine of 500 rupees each time....
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S
Sourabhsom
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not credited in my SCB Card Account

Address:West Bengal

Hi,
In the month of Dec 2012 It happen. I deposit a cheque on 12th Dec 2012 and the amount clear from my Bank on 14th Dec 2012. But the Standard Chartered Credit Card people did not deposit the the amount in my Card account. I send so many mails to the customer regarding that and launch a complain also. They are putting the late charges and the interest also in my account and they are saying that pls check with your bank the cheque...
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Rajesh Savla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud transaction

Address:Mumbai Suburban, Maharashtra

There was fraud transaction happened on my standard chartered credit card.Transcation happened in Mexico and in US$.I never went out of India.On receipt of SMS,i informed customer care to block the card and stop payment to merchant.They blocked the card but refuse to stop payment.I filed customer complaint and filed dspute form.They said they will investigate matter and revert.On calling several times they have not reversed transcation.br...
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S
shree.shirdhone
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Getting unwanted Calls From Marketing Executives

Address:Pune, Maharashtra

standard chartered has it's Own Brand but i don't what their marketing executives are behaving like a beggar sitting at remote places.


i am getting so many unwanted calls from the standard chartered account bank executives
they ask for us regarding their standard chartered credit cards and personal loan requirements
Even we are not interested in their product they continue to call
i...
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Address:Mumbai City, Maharashtra

Hi,

I called up at the customer service (Standard Chartered) a Minute back. I have been told to write mail on to the marked id to share false informations given to me for opting this card. Hence I am writing this mail.

As mentioned in the earlier mail that I am being told that If I book movie ticket than I will get one movie ticket free against it. Which I dont see anywhere in the website nor the document which...
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Umesh Miglani
from Delhi, Delhi
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HARASSMENT FROM BANK AGENCIES

Address:North West Delhi, Delhi

Dear Sir/Madam

Sub: Complaint about harassment from Standard Chartered bank about abusive language with the customer

I , Umesh Kumar I have a OD A/C from Standard Chartered bank ( a/c no.[protected] of amt.1,15,000 rs), it was approved by Standard Chartered Bank OD A/c , I was paying it regularly, later unfortunately I had to face some financial problems . So I couldn’t able to pay the EMI of my OD...
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ajayp1
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra Charges adter closing account and Harrshment

Address:Mumbai City, Maharashtra

I have raised concern about charges levied on my credit card to Head of Service. Head of service have reversed my charges but bank have not reversed it. Now I am getting threatening calls from bank for payment. I have forwarded my email communication with bank to collection department but still they do not understand and told me to be ready for dire consequences. Please help. I have all emails from head of service which clearly states that...
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prabincf
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reg, Cheating in Cashback

Address:Coimbatore, Tamil Nadu

I am holding a Standard Chartered Bank Platinum Cash back card (Master Card) . Even thou its a cash back card for some transactions am receiving Cash back but for some am not receiving. Am mentioneing here of the same Merchant same online mode of Net payement. when discussing with customer care they are just bluffing.
I hate this cash back card. if you could not give the cash back then what is this just fooling customers like this....
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mayankparmar
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Changed terms suddenly after 2 years and charged annual fees

Address:Gandhinagar, Gujarat

Hi,

I was offered the lifetime free credit card from Standard Chartered Manhattan bank and told me that there are so many attractive offers on this card. After receiving the card and waiting for sometime I found that there is no single attractive offer on that card at that time I choose to cancle the card and not to keep that one. So I called the guy who helped me to give that card. He asked me to wait for sometime to have...
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rajeevssingh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False loan on my Name

Address:Pune, Maharashtra

I applied for a personal loan and home loan top up from 3 private banks. During investigation on my existing loans, CIBIL mentioned that, I have a ongoing / outstanding home loan of Rs 12.9 Lacs from Standard Chartered Bank, which is very incorrect. I don't owe any thing from Standard Chartered Bank. I written 6 times to Standard Chartered Bank, Nodal Office, head office for clarification on this. They acknowledged all of my emails,...
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Aparnachandresh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EMI Option on credit card

Address:Karnataka

I had opted for an EMI on my credit cards spend with Standard Chartered Bank. I made the payment of my first EMI one day before the due date thro' net banking...I see a huge interest and late payment charges levied in my next statement..I was told that there is a separate EMI account on the net thro' which I had to pay...so I was levied charges though the funds had reached them ontime just because it went to a wrong account and...
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Nimesh_kum
from Surat, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehavior by Agency

Address:Surat, Gujarat

Hello,

My name is Nimesh Patel and I'm from Surat, Gujarat. I received many calls (1.5 months ago) for new Standard Charted Bank's lifetime credit card, this is sound interesting to me and I agreed. Then the sales person named "Keyur" collect my documents from my home for further process of credit card. This sales person is from "Saineel Agency" (maybe) address Nanpura, Surat his contact no. is...
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