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Standard Chartered Bank Complaints & Reviews

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Last updated Mar 20, 2024
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Standard Chartered Bank reviews & complaints page 58

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S
Shuva Brata Deb
from Bengaluru, Karnataka
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Overlimit charge without intimation

Address:Bangalore, Karnataka

I have a Standard charted credit card and I got charged for Rs500 overlimit. The assumption is that credit card will stop working after the limit crosses. What is the use of limit if anybody can over use it. If there is a value-added service like "Over draft" facility in banks, it should be with explicit permission of the customer and a silent transaction.

I called up customer care and explained my point of view...
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sub_3086
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dining card cancellation refund

Address:Mumbai Suburban, Maharashtra

I had requested for the cancellation of my dining plus card once in the last week of June and second time on the 25th of july.

Kindly let me know the status of the same as my payment is due on 16th of August and it was promised that i would be refunded the complete amount once the cancellation request is processed.

When i had cancelled the dining card the first time in last week of june, i had also returned the...
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bccdel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

serious act of harassing clients and indirectly blackmailing

Address:South Delhi, Delhi

I received the statement of my credit card ([protected]) from the standard chartered bank for which i have done full n final settlement in the year 2003.
I have already paid the amount for this card in the year 2003. As per mail, received from the bank on 8 august, 2012 stating that the total outstanding on my card is 3,19,571.02 . I have the, NO DUE CERTIFICATE and the payment receipt , given to me from the bank’s sidebr...
+8 photos
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S
Sandesh Rao P
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Credit card overdue issue

Address:Bangalore, Karnataka

I got the Standard Charted Manhatten Credit Card in 2005 and since I never used the card in 2006 I called the customer care and cancelled the card. After that its been 5 years no one called or no correspondence nor no mail communication from the Bank. Now when I applied for a housing loan from HSBC, they got the CIBIL report in that it shows Rs22000 outstanding balance is showing against my name. when I saw it really I was shocked and now...
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I
iitdsanjay
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Standard Chartered Bank doing fraud by the name of new credit card

Address:South Delhi, Delhi

Dear sir,
Two and half month earlier i received a call from [protected] ( Rishi- [protected]) asking me that standard chartered bank offering me a credit card. I came in their talks and agreed for having a credit card of standard chartered bank. For that the bank asked me my salary slip, bank account statement, address proof, my ID card, 2 photos. I arrange them these documents and an executive came to my office to receive the documents....
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A
azeezshahin
from Mumbai, Maharashtra
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Wrong selling ans unwanted charges levied in my credit card

Address:Bangalore, Karnataka

Dear Sir,

This is to address you the issues I am facing in my credit held with Standard Chartered bank and would like to indicate the total mismanagement, miscommunication, trap,, wrong selling and lack of abitlity to resolve the issue.

I am holding platinium credit card withStancbank for last 4 years.
Name:Shahin Azeez
Credit Card No:[protected]

This issues has been already...
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A
anshu60
from Kolkata, West Bengal
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False Commitments and Fraudulent Practices

Address:West Delhi, Delhi

Hi


1) My Account ([protected]) was opened on a promise by Surpreet that a minimum return of 9% would be given which has not happened and everytime I called him ,he assured him that it has been done and on June 30 2012 it would show in my Account but it was only about 2% half yearly after that he started saying that it has been done in the statement with him but it will show in my account and had told me to meet him...
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K
KAMAL TOLANI
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG CHARGE APPLIED IN MY CREDIT CARD ACCOUNT

Address:Ahmedabad, Gujarat

DEAR SIR/ MADAM

I HERE BY KAMAL TOLANI USED STANDARD CHARTERED BANK CARD NO: [protected] LAST 15 YEARS. BUT LAST FEW MONTHS BANK ARE APPLIED WRONG CHARGES IN CREDIT CARD ACCOUNT, SO CREDIT STANDING ARE WROST. MY CARD STATMENT DATE 03/06/2012 HAVE A CHARGE OF OVERLIMIT FEE 500.00, & INTREST = 2476.00, THIS IS WRONG CHARGE IN MY CRADIT CARD ACCOUNT, ALSO I REQUEST TO BANK TO CHEK...
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Y
ybundela
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bant Transection without consent

Address:Gautam Buddha Nagar, Uttar Pradesh

TO, 30/7/2012
Customer care department
Bank lokpal



I am Dr Y S Bundela and I am having saving bank Account in Standard charted noida sector 18 branch since 2004.
This is to inform you that I have been given 2 Bajaj Allianz policies 2 years back of 99000/oo premium each.
This year the premium...
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B
Biraja Panigrahi
from Saltlake, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud/Cheating

Address:North 24 Parganas, West Bengal

Dear Sir,
Standard Chartard Bank is simply cheating. I am a customer for SCB credit card for more than a year. Initially I took only my card and later on they advised me to take the supplimentary card.
We did a transaction in railway booking through the supplimentary card and later on cancelled the tickets. In the mean time, I have also paid the minimum charges which was asked to be paid.

It is surprising that...
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B
barani007
from Surat, Gujarat
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charging for non received credit card

Address:Tamil Nadu

hello sir,
my name is d.bharanidharan
i has been using barclay credit card for last 4 years i have no problems all went well,but
last 3-4 month before i receive a letter that all transaction of barclay was tranfered to standard charted bank
and u will receive the new card as soon as
but still now i deosn't get it but i was charging more for my outstanding
[protected]...
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P
pradeepk2005
from Delhi, Delhi
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No responses, no explanation, hidden charges

Address:Karnataka

I have taken the loan as per the communication from the CC executive that the interest may come around 2500 Rs.
I have taken on Jan and from there onwards the Interest came around 13000 Rs.

I took 50K and I ended paying almost 63000 Rs When ever I ask the explanation, I never get a reply from them. How can a customer believe them....
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A
ashish.mathur
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of all credit cards & issue of No-dues certificate

Address:Hyderabad, Andhra Pradesh

I have cleared ALL my dues on/before time for all of my card statements for Standard Chartered Bank since year 2000. After having cleared all dues now, I requested SCB to terminate all of my card accounts as I am going to be out travelling for a long time and did not require those credit cards. I also wanted to avoid any un-authorised activity to take place on my unused card in my absence.

1. I lodged a request (#[protected]...
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D
das s
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

malpractice on my card

Address:North 24 Parganas, West Bengal

I AM COMPLAINING ABOUT MY CRIT CARD FROM SCB ,ON THE DAY OF EXPIRY, ALL OF A SUDDEN I GOT CALL ,LATER STATEMENTS FROM SCB THAT I MADE PURCHASE FROM LR ENTERPRISE AMOUNTING APPROX 28,OOO/-INR(MY CREDIT LIMIT OF 30,000/ WAS INTACT THAT TIME),AND AFTER PERSUATION FROM MY SIDE THE PURCHASE AND CARD PAYMENT DOCUMENTS BEING SENT TO ME BY BANK WHERE IT IS VERY CLEARLY SEEN IN NAKED EYE MY SIGNATURE IS NOT MATCHING,I HAVE INFORMED THE BANK,AND ASK...
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V
Vijay Chowdary
from Delhi, Delhi
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Cheating

Address:Bangalore, Karnataka

You Bull Sh.. Standard Charted bank people had taken documents for credit card 3 times i had submitted the documents,But no reply or message but recently i got message FJW0687CFD01. I dont understand what problem with guys am already holding HDFC HSBC axis credit cards .
You people wont respond.
my point of view writing this is complaint is also a time waste job.
but see i giving the phone numbers of people who collected...
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K
kash5400
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Card Block, Irresponsible service

Address:Tamil Nadu

I have been holding Stanchart credit card for nearly 15 years. Since last 1 year or so, I have been having problems in the bank recognizing my payments. I have supplementary cards and get one bill from Stanchart. I used to pay the outstanding amount for all cards through one cheque. Since last one year, I have been having frequent but inconsistent recognition of my payments through online. Some months, the payment is apportioned to all cards...
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A
asheem74
from Mumbai, Maharashtra
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Outstanding shown in CIBIL for already closed account

Address:Gurgaon, Haryana

Hi,
Standard Chartered have reported my name in CIBIL mentioning that I have and outstanding loan of 40000+ to pay them for a Overdraft account I had operated between[protected].
The Bank offered me this facility and there has not been any instance where i have not paid the bank as required to maintain the OD account.
In the year 2009 i received a letter from Standard bank that they want to withdraw the facility and...
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M
mum2004
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging of over limit fee, PLATINUM REPAYMENT COVER BANGALOre

Address:South 24 Parganas, West Bengal

I had taken loan time to time from Standard Chartered bank of total amount of Rs. 2.5lacs approx. I was paying them regularly. On my good payment record they sanctioned me loans time to time. But I was not aware of their charge named 'PLATINUM REPAYMENT COVER BANGALORE'. 3-4 months bank one bank representative called me up and asked to entitle in Royal Sundaram Policy to cover the loan amount. That time she told that PRC charge...
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C
chsurendra
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount Deduction

Address:Hyderabad, Andhra Pradesh

I surendra bearing a credit card and card no is [protected] and earlier i have complained regarding deducting the charges in my account

the details are as :

26/06/2012 B2SERVICE TAX & CESS @ 12.36%
INR 61.80 DR

INR 61.80
26/06/2012 B2OVER LIMIT FEE
INR 500.00 DR

INR 500.00
05/06/2012 B2SERVICE TAX & CESS @ 12.36%
INR ...
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J
jyotirm123
from Bengaluru, Karnataka
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Hefty charges on illegal fine and interest charges

Address:Bangalore, Karnataka

Hi,

I was using a credit card from standard charted bank from 2000 to 2005 with card no. [protected]. I was a regular payer for the usage i was incurring. During last three months of my usage in 2005, there was unreasonable charges of late fees, interest and fines which was added to my card. I had complained to the credit card phone department but was not waived off. During the last month the bill was around 11600/-...
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