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Standard Chartered Bank Complaints & Reviews

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Last updated Mar 20, 2024
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Standard Chartered Bank reviews & complaints page 57

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V
venkatbn
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not closing the credit cards

Address:Hyderabad, Andhra Pradesh

Dear Sir,
I had a Credit Cards of Standard Charted bank.My CC no are [protected] and [protected].I Have instructed your Coustemer care for Closing of this account in[protected] only.I am not using these cards since 2006 and i have not received any statements since that period.


Card no:[protected]: is having only late payment fees 424 and again 350 +Taxes at the time of my last statemet(20 Mar 2006),I...
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S
sathish.1979
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refund amount not given

Address:Bangalore, Karnataka

Hi, this is Sathish Kumar S, My card numner is 5546 xxxx xxxx 0287, i applied for excess amount to be refunded to my correspondence address.

I sent multiple email, like reference numbers

1.Ref No: 10/12/016211
2.Ref No: 09/12/004100

I get autoresponse saying it will be addressed within 7 days, but almost 2 months over, i did not get any response. If i make call to customer care, they response...
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S
Sairam V
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary charges to the customer without information

Address:Hyderabad, Andhra Pradesh

Dear Sir/Madam,

Sub : Wantedly charging (CPP) the money to the customer without information and service by Standard Chartered Bank Credit Card Department

This is Veeramalla Venkata Sairam, working as Manager for one of corporate company in IT industry in Hyderabad, I taken Standard Chartered Bank Credit Card in Mar 2011 in Chennai, while I was working with Clinirx research Private limited, and my Credit card...
+3 photos
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R
rana.vickram
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong overdue amount against credit card

The CIBIL ( Credit Information Bureau India Limited) report is showing an overdue amount of 36,519 rupees against some credit card.

I don't have any credit card from standard chartered and have never used for any transaction. I also don't know the complete 16-digit credit card number.

Now, the overdue amount on CIBIL report must be wrongly getting displayed against some card.

Standard...
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V
vijay n. shankar
from Khatima, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

company denies receiving money paid by cheque even though cheque was duly credited

Address:South Delhi, Delhi

my wife, mrs.brinda n. shankar, r/o m-11, tara apartments, alaknanda, kalkaji, new delhi- 110019, mobile no[protected], paid the amount of Rs.40,000/- to standard chartered bank( to be now known as SCB) on[protected] vide cheque no:879128 drawn on royal bank of scotland ( to be known as RBS)NEW DELHI.
2. this cheque was credited and paid to SCB on[protected], as per bank statement given to us later.
3.on[protected] SCB ...
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S
Sunil Kumar
from Bengaluru, Karnataka
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Bank forcing me to pay for the online fraud done on my Credit Card

Address:Bangalore, Karnataka

Dear Sir/Madam,

Please find the details complain regarding Credit Card No.[protected] (Standard Chartered Bank).

As I have informed earlier to the bank that there were two transactions done on my credit card.

1. 500 USD transaction was informed to customer care and they told me that the merchant has entered this transaction by mistake so it was reversed.

2. Another transaction...
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Y
yograj.kamathi
from Pune, Maharashtra
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Bank charging me heavy bills even after returning their product back

Address:Pune, Maharashtra

Bank sold me the merchandise offer which include holiday package, it was of rs 4300/- which i taken on installments after few installments I feel to repay full amount at one go for that I contacted Bank and the salesman who sold me that package. However because of miscommunication from bank and salesman I never get reply from them.
This keep increasing my late fee charges, for that I also registered the complaint with bank however...
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J
Jay Ray
from Chennai, Tamil Nadu
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Issue in Delivering the Draft

Address:South 24 Parganas, West Bengal

Hi Team,
at the time of booking the balance transfer ..no body has confirmed that the draft will get delivered after 10 days..form the date of banlance transfer booking…peoples are not responsive enough to share thye details also…and AWB number(43027) share throgh SMS also not not showing in the blue bird courier website..

and …in case of transffered details are ..if the same didnt got submitted by the timeline..they...
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Address:Delhi

sir my card no. is **** **** **** 6016 on 28 may i order for a bt for icici card for 10000/- but till 10.6.12 dd not recd i call and cancell dd they reverse all my charges but statement recd 5 june 2012 it recd bill of 24573 means 15073/- my shopping and 9500/- for bt i cal l to c/care they said thet you pay only 15073/- ok i paid but they recd my amount in bt and balance 1522 trf to credit card and again on 5 july 12, they charges finance...
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K
Kannan Savithri
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issuance of no outstanding certificate to CIBIL - Regarding

Address:Chennai, Tamil Nadu

Credit Card No.[protected]
[protected]
[protected]
[protected]

I have been informed by SCB, an amount of Rs.950/- was outstanding in my credit cards which I came to know only at the time of reporting to SIBIL.

As I have no balance and the cards were closed in 2006...
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D
dharmesh mavani
from Madgaon, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not renew after expired card

Address:Ahmedabad, Gujarat

dear sir
i have standard chartered card holder and last 3 year i have operated regularly my card last month july 2012 my card validity is expired.
in time i requested standard chartered customer care he was suggest me this site than i requested to s.c.bank issue my card.



...
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S
sudhirdharadhar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Blocking of credit card

Address:Mumbai Suburban, Maharashtra

My MasterCard credit card issued by Standarad Chartered bank in 1996 has been blocked abruptly around April this year. Repeated emails and telephonic conversations have yielded no result. Am being promised that the card will be set right soon. Kindly advise. have all the email corresspondenec and details of IVR communication to back up my case.
Sudhir Dharadhar
[protected]@gmail.com...
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P
pinkal jogi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Standard Chartered is blackmailing through CIBIL even i paid amount morethan they wrongly charged

Address:Ahmedabad, Gujarat

Standard charted credit card department had taken Rs.1000/- against Rs.100/- (which late fee wrongly billed in my name even i paid full payment) they write my name as written off / statemented on CIBIL.
i was paid this amount against Rs.100/- so it is ten time more even thew they write my name as result i am unable to take loan car loan from nationalized bank now same thing is happening in my home loan.
standard charted executive...
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S
Sachin Vedpathak
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Haven't Used the card

Address:Pune, Maharashtra

It has been identified that standard chartered credit card [protected] was issued to me and currently it is showing some outstanding amount (Rs 20000+) on this card. As per my knowledge I haven’t swapped this card for single time also and this card is already expired in 2008. In Oct 2006 i had received single statement having Experience Life Style charges 99 + 12.12 = 111.12, but after that I haven’t received any email statement...
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G
gopalsdsd
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Address change was not happening

Address:Karnataka

was a customer of the SCB Credit Card since 5 years and also i am account holder for the same bank.
I was relocated to Banglore from kolkata, i requested for adress change. I have sent request form duly signed by me to chennai customer care office.
and i have writen 5 mails to customer care (Card.[protected]@sc.com, Head.[protected]@sc.com) center , there is no reply from them.
Please help me on this..

Name :...
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V
vabsact
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The bank has debited Rs. 9734.00 INR from my account without my permission

Address:Gautam Buddha Nagar, Uttar Pradesh

Dear Sir,

There was available balance amount Rs. 13546.00 INR in my Standard & Chartered bank savings account no: [protected] on 26th APR 2012,
but the bank has withdrawn the Rs. 9734.00 INR from my account without my permission and any information given to me. it is a serious matter for bank customers and a fraud issue too, please investigate the issue and help me as soon as possible.

Regardsbr...
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Parashar Gaurav
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Insurance issue

Address:South Delhi, Delhi

Dear Team,

I am holding Standard chartered bank credit card ([protected]) from 26-June-2012. I am facing two major problem with this credit card and nobody is responding properly with right information.

Problem 1:- I am unable to create internet banking id for this credit card reason is that during onine registation I am not receiving temporary password on my registered mobile number-[protected]. I also raised...
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P
Pankaj Kumar Sinha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO RESPONSE

Address:Gurgaon, Haryana

I do have Standard Charted Manhattan Platinum Card and I am writing complain mail to 'card.[protected]@sc.com', 'Head.[protected]@sc.com' and 'Principal.[protected]@sc.com' since 18/07/2012. and no body has responded to my complaint. This worst services I have ever got from any curtomer services department. Event writing mail from inside netbanking also not geting response many times.

Pankaj Kr Sinhabr...
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P
ppy12345
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment on the phone

Address:Maharashtra

Its been 6 yrs, I have stopped using the Standard Chartered Credit card, but still today I receive calls from them regarding clearing of payment of 19000/-. All the amount related to any purchases were cleared. But still don't know what they want from me.
They want me discuss settlement with them for the money which I have not spent.

Please note the below numbers that I have saved : do not pick up if you receive...
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C
Customer compiants
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False debits

Address:West Bengal

I have got a Standard Chartered Super Value TITANIUM Master card bearing number [protected]. issued 06/2011
After getting this Card, frequent telecalls received from the banks offering various products . While I accepted one such offer for a year but on expiry of the validity of the Product, the bank has automatically renewed it without my confirmation and debited my Card Account. I contacted Customer care and requested for...
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