Standard Chartered Bank Complaints & Reviews

This is to bring to your notice that i received a bill yesterday i.e. on 9th February 2011 stating that an amount of rupees 4859.99 is pending for payment and yesterday itself i was also contacted telephonically to inform me about my pending payment . But since the last few months i have not received any bill nor any intimation was done to me in any form. Suddenly today a person comes for recovery of the above mentioned amount and the person contacts telephonically and is extremely rude and unco-operative saying the card would be closed .I am surprised at his attitude as i am a very old customer and for an amout of rupees 2348 which is the actual amount not paid due to non communiation iwould have never had such aproblem and would have amicably sorted out the issue. I am a government employee very often on the move but there is someone at the given address all the time so why no bill was sent or a letter of communication or a telephone call rather than this rash and adverse action.Please take appropriate measures to settle the matter at the earliest in an amicable manner and a person from the banks customer care should contact me first rather than recovery agents at the number given below:
Mr Sandeep Gokel - [protected]

HI All,

I am writing this application as a complain to Standard charted bank. I am really annoyed with the kind of treatment given to me on using the credit card. There were some payments pending from my end which i wanted to clear on monthly basis. But as per you i have to pay amount in one go. After having several calls one of your lady executive asked me to pay the amount partial and the balance will be closed. I did as per asked by lady and provided the checks on time. The last check which she asked me was given on time. After all this round of collation this lady told than now you have nothing to pay as credit to our bank. All these calls are recorded calls and you can check this in your history. Even after this I have started receiving more call from your bank stating that still the amount is due on me. I even walked up to your bank to get this ratified with that lady, but she didn’t come out and send one of her colleague to get this solved out. That new executive told, Sir it’s a mistake with that lady she has given you wrong information and you have still amount to pay. Now after this I have started getting daily reminders call to get this closed. At end few executives met me and said that you can settle your account by pay few more amount. As per them this settlement is not going to be a settlement where my name will be reflected in CIVIL. As its not my fault this is been given as an advantage to me. But this also dint happened the way told to me. I came to know that my name is reflecting in CIVIL with disputed amount. It was my bad day when I thought to be a customer of Standard Charted Bank. I am requesting you to go through all of my conversation happed with that lady. I am very serous this time if you people will not help me in removing my name from Civil I will take this up till the last extent and make sure that you will people will be payable to me for all the harassment been done even after good cooperation from my end. I have been using severe more card since last five years but didn’t find any problem with those banks. M Agreement # was [protected] and my contact no. is [protected](KUSH SANGAL). I would appreciate if this could be taken up urgently. If you need any further information you can call me on my number.

Credit card information — Asking for Credit card information

I have received call from [protected] the girl Jiya was Asking me for my Credit card information like my card no and exp date and cvv. Please check

Standard Chartered Bank — Charging more interest charges than promised

HI sir/Madam,
This is kiran kumar Reddy.A. I have taken credit card of Standard chartered bank at an interest rate of rs 2/- promised by the bank agent. After some time they started charging rs 4/- interest rate and bugging me to make the payment. I asked them to revert back the unnecessary charges so that i can close the card.They never reverted back any amount and they kept calling me to make the payments. Is this eligible to go ahead with the complaint.

Thanks & Regards
Kiran kumar

same issue happened with me too. I paid only the amount without the over-limit fee and in the next cycle I was charged Rs 4500 as interest. Now they are saying that it was charged because I didn't pay the amount in full - which I did!

Same happened to me too. See my complaint by clicking on my link. Please keep me updated with the progress.

The very same issue happened with me. They should have stopped the transaction. Instead they allowed & charged Rs.500/instance. I bought a Rs.250 product & now Ive to pay Rs.500 as over limit fee. Also another Rs.500 for another purchase. This is total fraud. Please take necessary action.

Same happend with me two for a limit crossing of 20 rs they have charges me with 500+ tax of 62 rs which is tooo much and fraud i hate standard charted for this reason

The same thing just happened with me! How is this allowed?? If I have a credit limit of 30, 000 - and I have not allowed them to let me exceed it - how can they let me go over it and then charge Rs. 500 for it? If someday someone steals my credit card and swipes it for Rs. 500, 000 are they going to allow that and then charge me an over-limit fee for this? I want to complain against this - please let me know the appropriate authority.

Its happen with me too. They should stop the transaction if I am exceeding the limit. Standard Chartered Bank is a complete Fraud.

[protected]

I made purchase for 23000 though my limit was 25000 and this over limit fee was deducted 500Rs + 70rs tax from my account without any prior notice. I think this is not at all fair I have all the records with me. Kindly take appropriate action

failed transaction

i had tried recharging my mobile phone for BSNL operator pre paid card for rs 1000 on 27 october 2014, though money got deducted the transaction got failed due to non internet connectivity

Today I saw the same thing happening to me. B2Overlimt fee. What is the use of putting a limit to your cards then?
This is cheating with customers

Same thing happened to me

Yes this is happened with me too. they charged 500 Rs

Same thing have been made to me... They have charged 500 over limit fee in the statement as well as after the statement is generated they have added more 500 to my transaction... How can they charge 500+500 two times... First of all they should contact the customer when the he is exceeding the limit... Poor service.

Its happen with me too. They should stop the transaction if I am exceeding the limit. Standard Chartered Bank is a complete Fraud.

Happened with me too . They are not fair in providing services .Looting the people.

They have charged me not once but twice B2Overlimt fees in just a span of a week. We need to unite together and fight against this injustice.

Dear Sir
Your First mistake is that you are having Standard chartered credit card.

Second mistake is you are also having Citibank credit card

Third but not major mistake is that you are having SBI credit card.

Only good thing is that you are having ICICI credit card

ajeet

Hi,

Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon. Kindly refer '2885491' in the subject line.

Regards,
ICICI Bank Customer Service Team

Escalate to Management

Dear Sir/Madam,

We will check the details of the card numbers that are mentioned in the CIBIL report and will respond to you with an update. Please write to [protected]@hdfcbank.com with the details of the card, your name and contact number and the reference number TTU[protected]. We will be able to assist you better with these details.

Regards, Customer Assistance, HDFC Bank

Hi dear
You are a victim of Identity theft.

Second thing is that it is unbelievable that So many banks continued to give credit cards and loans
even your name was in defaulters list since long back.

It is unbelievable that ICICI bank issued card loan in between[protected] in the name of someone who is already in defaulter's list as well as in their bank record.

********** PROBABLY ANY PERSON WHO IS HAVING KNOWLEDGE OF CREDIT CARD AND CIBIL
WILL NOT BELIEVE YOUR COMPLAINT. ***************

Thanks a lot... I got my points back.
Closing this request...

The customer care executive call was disconnected in between the conversion. this kind of service only provided by standard chartered bank. executive name : deepika K date: 6Apr2012 time: 3.34PM. after that i informed to the line manager but no response from him also. very very worst service.

You are right at the last line.(don't choose standard chartered bank any more)


I hope that you will not try to default to prove that you are right. (i.e. you paid amount before due date)

Also you should not.

I think you know about CIBILE and you know of what kind of bank is Standard Chartered.

Ajeet

Standard Chartered Manhattan are no less than robbers. This is just for some other people who can be aware before getting bank account or credit card.

my card no.[protected].I have mad my payment 10/04/2012 after 4days cheq notcame in my a/c i make a call to phone bank on 14/04/2012 today it will cr s.c.b, my a/cno[protected] myceq is tansferceq in mystatement latefee wasther so pls reveised my latefee charge andi intcharge do the needful