Claimed

Standard Chartered Bank Complaints & Reviews

2.4
Last updated Mar 20, 2024
Complaints 1721
Resolved
778
Unresolved
943
Quick Links
Statistics
Share
Contacts

File a complaint to Standard Chartered Bank

Having problems with Standard Chartered Bank?

File a complaint and get it resolved by Standard Chartered Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Standard Chartered Bank
Customer Service Contacts

Standard Chartered Bank Phone Numbers

Toll free
1800 345 1000
100
51
1800 345 5000
32
29
Phone
+91 11 6601 4444
35
39
+91 11 3660 1444
8
10
+91 11 3394 0444
8
10

View more phone numbers

Standard Chartered Bank Website

Standard Chartered Bank Head Office Address

19, Rajaji Salai
Chennai
Chennai District
Tamil Nadu
India
600001

Standard Chartered Bank reviews & complaints page 60

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
domin87
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Bill Payment- Worst Service

Address:Tamil Nadu

My credit card number is [protected]. I was waiting for my new credit card(Old card replacement). So far have not got that. Please check my account history and my discussion towards my card issues.

You have asked me to pay the whole loan amount. You can check my payment history for past 5 years. The payment history will be perfect. But still because of some issues I did not get my card. Could you please help me in understanding...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
salman_elex
from Mira Road, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reversal of Fraud Transaction

Address:Thane, Maharashtra

Hi,
On 1st june 2011, Someone stole my Standard Chartered Credit card and did the physical swipe of Rs. 14400/- . He bought a blackberry mobile from THE MOBILE STORE shop near mira road station. i blocked that card immediately after recieving a transaction SMS. Customer Care executive suggested me not to go for an FIR as bank will do the investigation but they did nothing except to collect the reciept of the transaction from merchant...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
babuthevar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CIBIL

Address:Mumbai City, Maharashtra

My Card Number : [protected]
Card Holder Name : Babu Thevar

Dear Sir
I was paying my minimum payment monthly with our any delay still they given my name to CIBIL and for that i am facing so many problems.

Last month I cleared my all outstanding, but still other banks are not proving me any cards. please guide me what to do.
Moreover, Standard Chartered bank is not issuing letter...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anthony.praveen
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OVER LIMIT FEE FRAUD - REQUESTING ACTION

Address:Chennai, Tamil Nadu

I would like to bring to light the Over Limit Fee Fraud happening in Standard Chartered Credit Cards. If i exceed my credit limit, they should stop me from making the transaction and there should be an intimation on the same. This is the procedure which is followed across all other credit cards i use. With Standard Chartered Credit Cards they are following a method of allowing the customer to make the transaction and then enforce a fee for...
Helpful
Be the first one to find this review helpful
Found this helpful?
15 Comments
Report
Copy
G
Gaurav Gaba
from Kolkata, West Bengal
Report
Copy

False promise / Overcharging

Dear SC Team,

I have been grossly troubled by the services of SC complaints n query handling. And especially the false commitments and claims made by people in SC.

1) Firstly, you persuaded me to buy this card on false promise that annual fees Rs 1000 will be waived off and now you are refusing to abide by the promise made by your sales guy. This is highly unacceptable and demonstrates how you have mastered in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
drrajib
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reminder : false calling & threaten for heavy loan amt repayment

Sir I am A doctor By profession.

I am a gentle person
I never had any due to any bank
Yesterday & today i got multiple calsl from some standard chartered credit card bank that i had a loan / taking cash of amount from ATM nearly 4 lac
sir i had a plain record of any bank SBI credit card, citibank card. ICICI Bank , You can check my track
Sir I m a honest person & why should i steal money...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jaya Seal Ghosh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting the bill statement for a long time

Address:South 24 Parganas, West Bengal

I am using Standard chartered credit card (my credit card no.[protected])for a long tme.But recently for almost 4-5 months or more than that not getting my credit cards statement bill.By using phone service also not getting the line because i dont have tpin no.So,now i want to know the bill without that i don't want to use the card.Please look into it .My email id [protected]@gmail.com and my mobile no. is [protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka

I have one personal loan account no[protected] with SCB.
I have not received the disbursal letter till now after getting the loan before almost 1 year.
Last week i made a request for loan account statement,even after 10 days i am still waiting for the hard copy of the loan statement.3 days back also i made another request to sent the soft copy of the loan statement and disbursal letter.
But till now i have not received...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjayagarwal1965
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MY NAME IS APPEARING IN THE CIBIL REPORT WHERE AS I HAVE NOT TAKEN ANY CREDIT CARD / LOAN

Address:Lucknow, Uttar Pradesh

Dear Sir,

I had appliead car loan in SBI / OBC on dt. 20.03.2012 but both banks has rejected our request because my name is appearing in the CIBIL report which was generated on 20/03/2012 through Cibil control no.[protected] whereas I have never taken any credit cards/ loans from the following banks as per details given below :

S.No. Bank Name Credit No. / Loan No. Opened date Overdue Remarks Cibil Control No.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
Anand Somani
from Mumbai, Maharashtra
Report
Copy

Reward point issue

Address:Maharashtra

Hi,

I have applied for Titan GV order (On 1st Apr 2012) using my reward points, after applied the status shown as 'Failed', becasue of failed status i have purchased watch using cash from Titan Showrrom. After 9 days, They sent me Titan Gift Card issued on JAN 2012.

I kindly request you to take return this gift card (let me know address where i send this back) and return me reward points as soon as...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
S
srinivasan chennai
from Delhi, Delhi
Report
Copy

Standard chartered credit card Late Fee Fraud

Address:Chennai, Tamil Nadu

My credit card statement was received on 04Mar2012 and I made transaction on 18Mar2012 through ICICI bank online payment, before the due date(22Mar2012).
Finally Late fee charges amount debitted from my account.
Amount details
Late fee - Rs.500/-
Service tax-114.39
Interest -508.85.
I am getting different kind of information from your customer care executives. One person told 25% of Late fee, Service...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
pradeepb00007
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash Mismatch while withdrawing from ATM

Address:Thane, Maharashtra

Dear Sir / Madam ,
I have withdrawn Rs.10000/- from syndiacate bank ATM which is located at Thane,Balkum.But physically cash did not come out from the ATM machine while the debited traction has been done and Rs. 10000 deducted from my account.When I approaches to the bank for this issue, they told me he will receive this cash after 7 days and it is also withou any interest. If the Customer needs in urgency of cash and such a kind...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SanadJain
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card

Address:Maharashtra

I have converted my billed amount into EMI.After which they told me you can do transacations.Today when I saw my unbilled transaction they charged me 550 Rs as overbilled fee,which they have never disclosed at time converting into EMI.When I called to customer care they said " Sorry for that we will subscribe you for reminder sms"...
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
P
Pravin K. Kadam
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated by the customer care executive

Address:Mumbai City, Maharashtra

I was holding a standard chartered Manhattan credit card and also have salary account with standard chartered.
The story is like this on 30th or 31st Mar 2012, I got a call from one of their standard chartered executive and she offering me a loan of Rs 108000 and I accepted the offer even though I attend the confirmation call also (If you recorded please check the recording). Now the problem is only 17,000 amount transferred to my...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rajuchhugani
from Gurgaon, Haryana
Report
Copy

levy of surcharge &other charges etc:

Address:Delhi

i, am using SCB credit card since more than ten years, But from last 8-9 months I am facing problem of not sending hard copy statements,may be they do not want to give me the excessive charges debited to my card account. but their courier service person always contacting on my mobile no. 4-6
times in a month and always tell me to pay me certain amount for that months minimum balance,while assuring me that there will not be any chargebr...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Bangalore, Karnataka

Dear Sir,

I had a credit card from Standard and Chartered bank (which is life time free membership) from 2001 to 2003 and cleared all the dues as per due date through ICICI checks. I have requested for cancellation of card thru customer care over phone after clearing all dues in 2004. I was asked to tear the card and drop in any nearest collection box. Though I did the same I am getting calls from the staff repeated number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pratikattray
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Virtual Outstanding in my account

Address:Faridabad, Haryana

I was using credit card No. [protected] of Standard Chartered Bank in 2006. The card has been blocked long back but there is an virtual outstanding appearing in your records.

There is not a single penny which I spent through card and not paid but due to delay in reaching a cheque from drop box to SCB there was a late payment charge. I followed up several times but all in vain and that charges was not reversed leading...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
umesh khinvasara
from Pune, Maharashtra
Report
Copy

fraud and cheating

Address:Pune, Maharashtra

Sir i have applied for term loan of Rs10.00 lakh from standard chatered bank in pune. Sir i was dealing with mr shivkumar yadav and miss preeti Dhudhediya in koregaon branch. sir while taking loan i was only said that you will be charged 10.5% per Annum and no processing charge will be taken. Even after time to time meeting and paper submitting and signing they both never disclosed the processing fee, documetation fee,and other charges....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Dear Sir/Madam,

I lost my card issued by Standard chartered banks and on receipt of SMS about a transaction immediately informed bank to stop the card usage. Wrote an information letter to nearest police station and submitted dispute form. Bank carried out investigation and sent me transaction slip signed by the person who got my lost card. Signature on the transaction slips are not mine. The merchant did not check the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
domin87
from Chennai, Tamil Nadu
Report
Copy

Service for EMI

Address:Tamil Nadu

I need a help for my issue in SC bank. I am using my sc card for past 6 years. Now i had a worse experience with the service. I dont want to brief it in public forum(because dont want to spoil the bank name because of some irresponsible call center agents/staffs) Could some one help me to get the head office or higher authority number to whom i can directly speak and solve my issue with standard charted bank. THis is my number 91-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy