Standard Chartered Bank Complaints & Reviews

My EMI Card no. [protected] (Master Card) issued on 07/05 expired in 07/08, had rqstd to know the status of this card and had asked them to send me a new valid card. Regret, same not received until date.
Please do the needfull in the matter after 1st May, as i shall be out of the country.
Thanking You,
NAUSHAD HUSAIN.

DEAR SIR,
THIS IS TO INFORMYOU THAT I OPENED A DEMAT A/C IN THE NAME OF MY WIFE (RAJANI SHARMA), CLIENT CODE- 07S383, WITH STANDARD CHARTERED CAPITAL MARKETS LTD.(STCI CAPITAL MARKETS ), KOLKATA (REPRESENTATIVE'S NAME : MR.RAJESH RAM) IN THE THE MONTH OF DECEMBER, 2009. AND TRANSACTION STARTED IN THE MONTH OF JANUARY, 2010, WITHOUT ANY INTIMATION TO ME. I PAID IN TOTAL RS.85000/- BY CHEQUES TO MR. RAJESH RAM (THE REPRESENTATIVE OF STCI CAPITAL MARKETS). AFTER PAYING MONEY, I WAS REGULARLY ASKING MR. RAJESH RAM TO INFORM THE STATUS OF MY ACCOUNT. THEN HE SENT SOME CONTRACT NOTES ON MY EMAIL, WHICH WAS NOT CLEAR TO ME. I AGAIN ASKED HIM TO GIVE THE LEDGER BUT HE DID NOT GIVE ME ANY LEDGER AND WAS AVOIDING BY SAYING THAT PLEASE WAIT FOR SOME TIME, I WILL GIVE YOU GOOD PROFIT. AFTER THAT MR. RAJESH RAM STARTED AVOIDING MY CALLS.


PRAMOD SHARMA - +[protected], KOLKATA.


IN THE MONTH OF JUNE, 2010 WHEN I AGAIN CONTACTED HIM WITH SOME OTHER PHONE NUMBER THEN MR RAJESH RAM PICKED UP THE PHONE AND SAID THAT HE IS NOT LOOKING AFTER MY ACCOUNT ANY MORE. AND SAID SOME MR. SAMBUDHHA MONDAL (NEW AGENT ) IS LOOKING AFTER MY ACCOUNT. THEN I SAID TO HIM THAT I PAID MONEY TO YOU AND REGULARLY CONTACTING YOU AND NOW AFTER SIX MONTHS YOU ARE SAYING THIS. THEN HE SAID THAT MR. SAMBUDDHA MONDAL HAS MADE A HUGE LOSS IN MY ACCOUNT. I WAS ASTONISHED.

I IMMEDIATELY CONTACTED MR SAMBUDDAH MONDAL THEN HE SAID THAT ALL THE LOSS
INCURRED WAS BY MR. RAJESH RAM AND AT THE MOMENT MY ACCOUNT IS LYING IN VERY POOR CONDITION AND NO TRADING IS GOING ON.

I THEN CONTACTED THE BRANCH MANAGER (MR. BISWAJIT PRAMANIK) AND NARRATED HIM THE WHOLE INCIDENCE. THEN THE FIRST TIME HE PRINTED MY LEDGER ACCOUNT ON[protected] AND GIVEN TO ME. OUT OF 85000/- THE BALANCE WAS ONLY SHOWING M/L RS.13000/- IN THE FORM OF FEW SHARES OF TECH MAHINDRA.

THE BRANCH MANAGER SAW THE ACCOUNT AND CONFESSED THAT SIR YOUR LOSS IS NOT DUE TO BAD MARKET CONDITION BUT IT IS BAD MONITORING BY US. I THEN TOLD HIM TO REFUND MY MONEY. THEN THE BRANCH MANAGER TOLD ME THAT SIR, PLEASE GIVE ME THREE MONTHS TIME I.E., UPTO OCTOBER, 2010 AND I WILL RECOVER YOUR LOSS.

AFTER THIS I GAVE THE BRANCH MANAGER AN EMAIL MENTIONING THE MINUTES OF OUR MEETING HELD ON[protected], BUT HE DID NOT REPLY ME.

AFTER THREE MONTHS, I AGAIN VISITED THE OFFICE OF THE BRANCH MANAGER IN THE FIRST WEEK OF NOVEMBER, 2010, AND ASKED FOR STATUS OF MY ACCOUNT BUT NO IMPROVEMENT WAS THERE AND HE SAID THAT I HAVE HANDED OVER YOUR ACCOUNT TO MY PERSON MR. SAMBUDDHA MONDAL. THEN AGAIN THE BRANCH MANAGER ASKED FOR FURTHER 3 MONTHS TO RECOVER MY LOSS AND TOLD THAT NOW FROM NOVEMBER, 2010 THE MARKET WILL BE ON BOOM SO UPTO DECEMBER,2010, YOUR LOSS WILL BE RECOVERED.

I AGAIN IN THE MONTH OF DECEMBER, 2010 GAVE HIM AN EMAIL AND REMINDED HIM HIS CONFESSION. BUT DECEMBER, 2010 IS AGAIN ENDED AND HE DID NOT REPLY MY EMAIL.

ONLY TWO SCRIPTS (MAN INDUSTRIES AND SONATA SOFTWARE) IS PURCHASED AND SOLD AT EVERY 2-3 ALTERNATE DAYS. THIS IS THE WAY STCI CAPITAL MARKETS IS MAKING TRADING IN MY ACCOUNT.

IT SEEMS THAT THEY ARE ONLY MAKING TRANSACTIONS FOR EARNING THEIR BROKERAGE ONLY AND FULFILLING THEIR TARGETS AND NOT BOTHER FOR MY PROFIT OR LOSS.

NOW I SHALL REQUEST TO RESOLVE MY PROBLEM AND ARRANGE TO REFUND MY MONEY BACK RS. 85000/- FROM STANDARD CHARTERED CAPITAL MARKETS LTD. AS I AM SERVICEMAN IN A PRIVATE COMPANY AND THE MONEY WAS THE ONLY SAVINGS WE HAD.

Hi,

My Name is Sovit Sarangi. I had a Standard Charted Credit Card , but I have never used this Card however CIBIL Record shows a Rs 12000.00 Overdue which is written off.

Please help to rectify this in CIBIL. My Mail id : [protected]@rediffmail.com.

My Contact no. [protected].

Regards
Sovit

Sir,
I Prasanna had used Standard chartered credit card in year 2009 bearing No:[protected], Sir, till the card was operation, my due was paid before the due date . SIR, KINDLY NOTE THAT THE WAS LIFE TIME FREE WITHOUT ANY ANNUAL FEE.
But when Stand chart representative issued a upgraded card i.e MAN HATTAN, he had told that there will be one fee of Rs:3500/-, but my colleagues had got it as LIFE TIME FREE WITHOUT ANY ANNUAL FEE. Sir, So I called Stan Chart Customer Care immediately , NOTE within a span of 2 days . Sir, NOTE the Stand chart started showing the color by long conversation , and started delaying the closure of the MAN HATTAN credit card , SIR, NOTE I HAD REQUESTED FOR CLOSURE & CANCELLATION OF THE CARD.
AFTER WHICH THEY HAD CONFIRMED THE CANCELLATION OF THE CARD , SIR, PLEASE CONFIRM ME THAT WHETHER THE USE OF THE CARD IS MY WISH OR STAND CHARTERED COMPULSION..
SIR, THIS PROBLEM STARED WHEN AFTER THE CANCELLATION I RECEIVED THE STATEMENTS OF THE CARD ,SIR NOTE TWO STATEMENTS WAS RECD IN THAT ONE IRRELEVANT CARD NUMBER , SSIR, I THAT I WAS MENTALLY UPSET OF THIS ISSUE BECAUSE AFTER SO MANY CALLS , THEY (STANDARD CHARTERED CUSTOMER CARE/ REPRESENTATIVE) EVEN NEVER BOTHERED TO SENT ANY SOFT COPY OR HARD COPY . SIR, I EVEN I CANCELLED THE COMPLETE SERVICE .
THEY CONFIRM ME SENT ME THE CLOSURE LETTER LAST WEEK OF MARCH 2011.
BUT TILL DATE I HAVE RECD ANY THING.
SIR, KINDLY SOLVE THIS ISSUE I AM MENTALLY DISTRUBURED
REGARDS
PRASANNA

My family and I have more than 20 accounts with Standard Chartered and we are your customers since you were named as Grindlays.
For last two years I have had numerous problems/issues with your CF branch, Salt Lake,Kolkata branch. I would not like to go into details of previous issues. However I would like to point out a current issue which is not being resolved.
Our family sponsors a Private University known as CMJ University and we applied to open an account in CF Branch Salt Lake, Kolkata. We applied nearly one and half months back with all supporting documents and we were promised that the account will be open in seven working days. However till now, it has not been opened. DD's worth of Rs. 40 Lacs is lying with me and because these DD's are not being encashed University students are suffering. I have made several phone calls to Ms. Manisha Chakrawarthy who is handling our other accounts. She has lately been avoiding my calls. A week back when she finally took the call (I was using someone else's mobile no) she delegated this work to Mr Sujit, an employee of the same branch. Now this person again is avoiding my calls. I was told that I will get the account no last week itself. I am making calls to the branch on[protected] to speak to the branch manager regarding this matter but no one is picking up the phone for last one week now.
I am tired of this hide and seek played by your employees who are giving bad name to your bank. I would definitely like to close all my saving/current/fixed accounts with you as soon as possible.

Hi,

This is to inform, that DSE calling on behalf of standard chartered giving wrong commitments to sell their cards. | was promised, the welcome gift worth 1000 along with 10 tickets which I can avail either in PVR or Waves cinema.

When I received the card I got to know about that all the features and benefits are just a trick to sell their cards, no benefits and features being promised are there. I have done the complaint immediately but being told by Customer Support that they require 15days to resolve the issue, obviously to let the cooling off period to pass.

I have been taken for ride by verification, grievance redressal and customer support team Nothing, being given to me till date. Only resolution being suggested is to cancel the card.
Can I do anything to retrieve the lost time and energy?

Regards
Ashish

Hi,
I hold a Standard Chartered Manhattan card numbered [protected] . In the monthly statement i received for the month of December 2009, an erroneous transaction of 5000 odd rupees was levied on me which i am sure was not mine. I paid my dues minus this transaction, filed a dispute for an investigation of the transaction.My card was de-activated . I was never contacted on my complaint . I have a job which involves a lot of travel and i was abroad till August 2010. When i came back and contacted teh customer support , i never received a satisfactory reply to my concerns.

I also found out that this transaction has resulted in a CIBIL entry which har heard from them. this has impacted my loan re-imbursement. I contacted their head office and requested them to suggest a process to sorth this. They kept telling me i will be contacted by some one but that never happened. This has caused a lot of stress and problems for me.

Please advice/suggest what can be done


Regards,
Anil

[protected]@yahoo.com
+1 [protected]

Sir/Madam,
I Prasanna working For HAL , I was using Standard Chartered credit card, when there Service was not CORRECT, I closed all my debits and asked them to closed my card . And also lodged a complaint with the customer Care & the complaint No:BL01/12/09/786413/AOI . this started from SEP"2009" after so many discussions the above complaint No:.
NOTE:- THE CARD WHICH I WAS USING IS LIFETIME FREE CARD, ON THAT BASES HOW CAN STANDARD CHARTERED CARD CREDIT CAN ASK FOR THE YEARLY SERVICE CHARGES OF RUPEES TWELVE THOUSAND AND ALSO THE CARD HAS BEEN CANCELLED/CLOSED/BLOCKED.
KINDLY LET ME THAT ARE THEY PLYA THE FOOL WITH THE CUSTOMERS LIKE.
2.) NOTE: WHEN I USING THE CARD , MY PAYMENTS WERE ON TIME. U CAN CHECK IT.


DUE TO I AM MENTALLY UPSET.

Name-Prakash D. Naringrekar
DOB[protected]
Date opened[protected]
Date closed[protected]
Credit Card No-[protected]
PAN no-AACPN9884F
CIBIL CONTROL NO.[protected]
Amount-Rs. 9200-approx.
Status on CIBIL Site-writeoffsettled
Details-I have no habit o[censored]sing credit card.This must be for annual fees payable.I had requested for waiver of annual fees as many credit card cos give free cards. Hence I might have not paid the annual fees. This amount must be interest piled up by your system.
I wish to clear my records in CIBIL Site. pl. give me details and how to square off the things.

Dear Sir

I wa t to launch a complain against Standard Chartered Credit card . I has spent some amount in July in Make my trip and converted into monthly installemts .From that day i have been getting confused statements .When i call customer care i get weird explanations not matching the statements . I am assured this will be looked into but do not get any resolution .I asked to pre`close my account and paid the amount which was told by customer executive ,,,,,,but gain this month different statments come to me wth a huge amount .Pls help

Dear Customer Care,

This is with utter disappointment that I have to tell you the standard charted card is an un appropriate card for a customer. My card has been duplicated by someone and he has used the same for 4 different transactions. The same could not be rectified by the standard charted associates even after several information being given. A few questions:
• How can a standard charted card be replicated
• The card was misplaced or given to some1 else in between the courier
• If yes, then the bank doesn’t gets to know is two different cards are being used simultaneously
• Even after the information shared with the bank, the hacker could not be identified
• Above all of these the bill statement has the fraud statements as well.
I will be now forced to go to the consumer court for such a fraud from the highly reputed and wrongly reputed standard charted bank.
The card number is : [protected]
Valid from 02/08 to 03/11
Issued on the name of : Meena Gupta (mother)
[protected]

Regards
Roopam Gupta
Marks & Spencer
Marketing Coordinator
# [protected]

Dear Sir/Ma'am

I have Complain against standard chartered Bank, Because, I had submitted my True Paper for Preparing the Credit Card and all Verification was Positive as per the Bank Norms...

till Date, I Have not get my Credit card.. For this, I had Sent a mail to Customer care Department... But not get any Satisfactory Response...

Some of the Tele caller call me from same Bank and ask, we are Providing some new offer against your card... And I told her, till date, I have not get my Credit card at my door... she said your card is active...

I was surprised & same time and day send a mail to customer care... but Zero response... they are asking we cannot reissue the card. I asked them, I have not get a card.
I am requesting to you... kindly provide me Either the Card or return back my papers and all...

I would be very thankful to you...

For yours reference, I am attaching communication mail, which I did with customer care and Tele caller ..

Hope will get positive response from your end..

Thanks & Regards
Kawaljeet
[protected]

********************************************************************************...⇄
Your recent communication with us (KMM6202174I15977L0KM)
InboxX
Reply |head.service to me
show details Feb 21 (10 days ago)
Ref : 02/11/036113/SB/CRD
Dear Mr. Singh,
This is with reference to your e-mail dated February 15, 2011.
We are concerned to note that you have had a cause to complain on our services.
We regret any inconvenience that may have been caused.
We have processed your application vide reference # DBF9921RXV and regret to
inform you that we are unable to offer you new credit card at this point in time
since you already hold active card ending 2096 with us.
Trust we have addressed your concerns.
Assuring you of our best services always
Yours sincerely,
Sheeba
Officer - Customer Care

We would like to know whether you are satisfied with this e-mail interaction.
Please click on the following link to provide your feedback.
https://forms.online.standardchartered.com/public_website/india/e-survey/
Please do not disclose your PIN/One Time Password (OTP) to anyone. Standard
Chartered Bank will never call or send SMS/emails asking for such details. If
you receive an OTP without request, please intimate the bank immediately. Login
to Online Banking through our secured website

For more details on our complaint management policy and Banking Ombudsman
Scheme, 2006, please visit to
http://www.standardchartered.co.in/personal/tools-utilities/en/complaints.html

Standard Chartered Bank is committed to making your banking with us a pleasant
experience and values your feedback:

Visit Us : www.standardchartered.co.in Write to Us :
customer.[protected]@sc.com

You can write to us at Standard Chartered Bank, Customer Care Unit, 19, Rajaji
Salai, Chennai ? 600 001 or reach our Phone Banking executives at
http://www.standardchartered.co.in/personal/ways-to-bank/en/phone-banking12.html


This email and any attachments are confidential and may also be privileged. If you are not the addressee, do not disclose, copy, circulate or in any other way use or rely on the information contained in this email or any attachments. If received in error, notify the sender immediately and delete this email and any attachments from your system. Emails cannot be guaranteed to be secure or error free as the message and any attachments could be intercepted, corrupted, lost, delayed, incomplete or amended. Standard Chartered PLC and its subsidiaries do not accept liability for damage caused by this email or any attachments and may monitor email traffic.
Standard Chartered PLC is incorporated in England with limited liability under company number 966425 and has its registered office at 1 Aldermanbury Square, London, EC2V 7SB.



Standard Chartered Bank ("SCB") is incorporated in England with limited liability by Royal Charter 1853, under reference ZC18. The Principal Office of SCB is situated in England at 1 Aldermanbury Square, London EC2V 7SB. In the United Kingdom, SCB is authorised and regulated by the Financial Services Authority under FSA register number 114276.



If you are receiving this email from SCB outside the UK, please click http://www.standardchartered.com/global/email_disclaimer.html to refer to the information on other jurisdictions.

********************************************************************************...⇄
Reply Forward
Reply |Kawaljeet Singh to card.services, customer.care, head.service
show details Feb 21 (9 days ago)
Dear Sir/ma'am,
For your kind information,I have not get any card at my home address...
Request to you, U people Kindly Cross check from Courier company.....
If any transaction make from my card i will not responsible... and will take necessary action
Revert me back as soon as possible...
Tell me the solution... otherwise block my card....

Thanks & Regards
Kawaljeet
- Show quoted text -


On Mon, Feb 21, 2011 at 10:53 AM, head.service <head.[protected]@sc.com> wrote:
Ref : 02/11/036113/SB/CRD
Dear Mr. Singh,

This is with reference to your e-mail dated February 15, 2011.

We are concerned to note that you have had a cause to complain on our services.
We regret any inconvenience that may have been caused.

We have processed your application vide reference # DBF9921RXV and regret to
inform you that we are unable to offer you new credit card at this point in time
since you already hold active card ending 2096 with us.

Trust we have addressed your concerns.

Assuring you of our best services always

Yours sincerely,

Sheeba
Officer - Customer Care

We would like to know whether you are satisfied with this e-mail interaction.
Please click on the following link to provide your feedback.
https://forms.online.standardchartered.com/public_website/india/e-survey/

Please do not disclose your PIN/One Time Password (OTP) to anyone. Standard
Chartered Bank will never call or send SMS/emails asking for such details. If
you receive an OTP without request, please intimate the bank immediately. Login
to Online Banking through our secured website

For more details on our complaint management policy and Banking Ombudsman
Scheme, 2006, please visit to
http://www.standardchartered.co.in/personal/tools-utilities/en/complaints.html

Standard Chartered Bank is committed to making your banking with us a pleasant
experience and values your feedback:

Visit Us : www.standardchartered.co.in Write to Us :
customer.[protected]@sc.com

You can write to us at Standard Chartered Bank, Customer Care Unit, 19, Rajaji
Salai, Chennai ? 600 001 or reach our Phone Banking executives at
http://www.standardchartered.co.in/personal/ways-to-bank/en/phone-banking12.html


This email and any attachments are confidential and may also be privileged. If you are not the addressee, do not disclose, copy, circulate or in any other way use or rely on the information contained in this email or any attachments. If received in error, notify the sender immediately and delete this email and any attachments from your system. Emails cannot be guaranteed to be secure or error free as the message and any attachments could be intercepted, corrupted, lost, delayed, incomplete or amended. Standard Chartered PLC and its subsidiaries do not accept liability for damage caused by this email or any attachments and may monitor email traffic.



Standard Chartered PLC is incorporated in England with limited liability under company number 966425 and has its registered office at 1 Aldermanbury Square, London, EC2V 7SB.



Standard Chartered Bank ("SCB") is incorporated in England with limited liability by Royal Charter 1853, under reference ZC18. The Principal Office of SCB is situated in England at 1 Aldermanbury Square, London EC2V 7SB. In the United Kingdom, SCB is authorised and regulated by the Financial Services Authority under FSA register number 114276.



If you are receiving this email from SCB outside the UK, please click http://www.standardchartered.com/global/email_disclaimer.html to refer to the information on other jurisdictions.





--
Thanks & Regards
Kawaljeet
[protected]

1st year free Credit card
X
personalX
abhishek sethiDear Sir, This Is to inform you Manhattan credit card is 1st Year Free credit...
Jan 24
abhishek sethi to me
show details Jan 24

Dear Sir,

This Is to inform you Manhattan credit card is 1st Year Free credit card, in first year there is no charges taken by the bank,
if you are Comferatble in Second year, so you are Continiue this credit card or You are NOT Setisfied with our Than you are
Concelled this credit card in month of November.

--
Regards
Abhishek Sethi
Corporate Relationship Manager
Standard Chartered Financial Services ltd
ph.[protected]

Reply Forward Invite abhishek sethi to chat


Reply |Kawaljeet Singh to abhishek
show details Jan 24

Dear Mr. Abhishek/ Angel,

U didnot mention here, if My dealing is fine... next year continuation will be absolutely free of charge.


--
Thanks & Regards
Kawaljeet
[protected]

- Show quoted text -
On Mon, Jan 24, 2011 at 2:25 PM, abhishek sethi <[protected]@gmail.com> wrote:
Dear Sir, This Is to inform you Manhattan credit card is 1st Year Free credit card, in first year there is no charges taken by the bank,if you are Comferatble in Second year, so you are Continiue this credit card or You are NOT Setisfied with our Than you are Concelled this credit card in month of November.

--
Regards
Abhishek Sethi
Corporate Relationship Manager
Standard Chartered Financial Services ltd
ph.[protected]




Reply Forward

Reply |Kawaljeet Singh to card.services, customer.care, head.service, asabhi48
show details Feb 15

Dear Sir/Ma'am,


Myself KAWALJEET SINGH, I had received a tale call from one of the call center which is located Cougnut Place, Delhi...

I liked the offer, ready for applied the credit card...

I had submitted my all required Papers... and Got verification call from Head office...

Till date i have not get my Card at my Home Address...

I had received a call from [protected], she was asking about some offer. but when I told her, I have not get a card. She said your card is active....

Today[protected], I called in Customer Care & Spoke to Executive with Miss Rashimi..

My require Details are :-
NAME :- KAWALJEET SINGH
DATE OF BIRTH : - [protected]
HOME ADDRESS :- 409, Guru Ram Dass Nagar, St. No.-4, Laxmi Nagar, Delhi-110092


For your Reference I am forwarding the communicated mail, which I received from call center ....

Plz consider on my Problem

Revert me back as soon as possible...

Thanks & Regards
Kawaljeet
[protected]
- Hide quoted text -




[protected] Forwarded message[protected]
From: abhishek sethi <[protected]@gmail.com>
Date: Mon, Jan 24, 2011 at 2:25 PM
Subject: 1st year free Credit card
To: kawaljeet.[protected]@gmail.com



Dear Sir,

This Is to inform you Manhattan credit card is 1st Year Free credit card, in first year there is no charges taken by the bank,
if you are Comferatble in Second year, so you are Continiue this credit card or You are NOT Setisfied with our Than you are
Concelled this credit card in month of November.

--
Regards
Abhishek Sethi
Corporate Relationship Manager
Standard Chartered Financial Services ltd
ph.[protected]

DEAR SIR,

SUB:REVERSAL OF LATE FEE AND INTEREST CHARGE REG'
REF:CREDIT CARD NO:4541 9823 3946 6960

AS PER THE ABOVE SUBJECT AND REFERENCE WE PAID THE JAN "11 CREDIT CARD PAYMENT ON ONLINE AS BELOW.


S.NO. CREDIT CARD NO/ INSTABY A/C AMOUNT DUE DATE ACTUAL PAID


1 4541 9823 3946 6960 192.23 14/02/11 34217.00

2 9356 5051 1126 1292 22036.49 DO ABOVE CAN ADJUS

3. 9356 5008 0135 8714 11988.27 DO DO


I PAID THE TOTAL AMOUNT FOR ABOVE THREE A/C ON SL.NO.1 A/C.BEFORE DUE DATE BY

ONLINE. WE TRIED TO INFORM THE SAME TO BIFERCATE TO OTHER A/C FROM SL.NO.1. BUT I

GOT LINES BUSY AND I FORGOTTEN.AFTER RECIEVING THE STATEMENT I CAME TO KNOW

THAT AMPOUNT HAS NOT TRANSFERED TO CONCERN A/C.WE ASKED SA ME OUR CUSTOMER

CARE OFFICER AND THEY SUGGESTED TO MAIL THE SAME TO THIS.

I DID THE MISTAKE BY KNOWING OR UN KNOWNLY.I REQUEST U TO REVERSE THE LATE FEE

AND INTEREST CHARGES HAS ALREADY AMOUNT HAS BEEN CREDITED IN UR BANK.ALSO

TRANSFER THE AMOUNT TO OTHER TWO A/C FROM SL.NO.1 A/C.

PL DO THE NEEDFUL.

THANKING YOU

YOURS FAITHFULLY

KAMMA SURYANARAYANA.

Dear Sir, I have applied for the home loan and came to know that there are some overdue of Rs 11599.13/- showing in the CIBIL report.I was not aware with this. once I found all details and it is of the SCB (Standard Charterered Bank) which I had in year2004. As per my understanding, there was no any due from my side but SCB sent me the statement and i beleive on the statement. As per the statement, there was Rs 111.93 due from my side of Dec'2004. But I was not aware with this small amount. I aslo don't remember as well whether I had paid it or not because this matter is very much old. I request to the bank for changing my address but it did not happen.
If I did pay then atleast I should get a call from the bank but noone called me on my mobile. Although my mobile numnber "[protected]" is the same since year 2002.
Recently after several communication with the bank, I came to know that SCB do not have correct my mobile number. It is the problem of their database. If I paid big amount in the past then why I will not pay this small amount Rs 111.93.
SCB bank is not listening and they are forcing me this huge amount Rs 11599.13/-.
Afterthat they are ready to provide me the NOC certificate. which is very much required for my home loan process.
I will request you, please help me to resolve this matter because there is no any my fault. If they have not updated their databse properly then its not my fault.

I hope RBI will help me to close this matter.

Thanks & Regards
Vivek
[protected]

Standard Chartered Bank has been duping cutomers by cross selling insurance products.They telley sell the same and without our approval renew the same every year.Since this is disputed they keep on charging interest and then black list on cibil.

They do not even bother to respond to queries.

This they have tied up with Royal sundaram insurance.

Please advise on how to sue both parties in cheating and unfair practices.

I was having the SCB credit card with me till 2009 and I was regular on paying the credit card bills. After the card expiry I received the new card . However nowhere it was mentioned that still the old card will have outstanding amounts which I should pay. Meanwhile my address and phone number got changed ,I failed to update the same in the banks record immediately but after 2-3 months I have done that. Even after that I have not received any call on the non payment of old card. 1 year later when I went to apply personal loan of HDFC bank the CIBIL score was bad and I was not at all awre why? Because as per my knowledge I was reguler on all CC payments. When I got to know that that is because of old card I raised the complaint as per the suggestion of the customer care executive of SCB. But I did not receive any effective communication on CIBIL. Again 8 months later the executive of SCB has sent me mail for the payment of dues. The amount was doubled till this point in time. I asked them why didn't you call me before? You could have done this after 6 months of non payment , you are doing this after 2 years. Why? The answer was dissatisfactory and non sense. The bank executives can call us and force to buy the credit cards, when we are not even wiling to, but after getting the card can't the keep reminders or at least the process to ensure that because of negligence the customer is not falling into trouble? And also if the people can finally come for recovery then why that cycle is noy maintained of shorter time periods like 6 months max? Why I got a call directly after 2 years? Isn't the banks are fooling the people and taking the advantage of probable nigligence of cutsomer? Once the customer is relied on bank the bank is simply cheating him by such experiences. I would suggest everybody not to go for credit cards...and especially Standard Chartered Bank credit cards.

We got a call from standard charted bank ,asking for OTN number and amount of 26900 has been debited from the account.without my knowledge to some other unknown account.Earlier also ,i got a call from this number for query about my other details.I have visited the bank branch and contacted customer care but i hvnt got any proper response. Also Bank Security For money Transfer is not upto the mark as we have also got some calls at the time of opening the account about my general details same things got repeated today and i felt that it is bank contacting me also if anybody is having my login id only, how can he transfers all the money they should have some policy about it.

Please help me to get my money back. If possible. Thank You.

My details are,

My Account No.: [protected]
Mail Id: shikha.[protected]@yahoo.com
Contact No. [protected]

The account no in which my money has been transfered: [protected]

I was holding the Standard Chartered Bank credit card# [protected] there was a due payment of 18000 rupe it got delay to pay the same so i got call from Standard Chartered Bank recovery dept then they said total outsatanding amount is around 18600 including late fee so i agreed to pay the same, but they suggest me is not necessary to pay late fee we will reverse it so paid only the 18000 rupe, but that late feedidnt get reversed

Even i have not requested to Reverse the late fee i was ready to pay the late fee also.

all this happened in 2008 october, now they came with 9000 rupe out standing ampount.

When i am calling to custiomer care they use to talk rudely.

Please help to get resolve this issue.

Thans in advance.
Gavi

Reference No. DBX 3722 WPD

Sir,

I had applied for Credit Card against Standard Chartered Bank in first week of February 2011. Till today, I have not received any status of the same.

Kindly inform me status through email or on my mobile No. [protected] against the above reference for my Credit Card at your earliest.

Best regards,

Ritesh Chawla
email: ritesh.[protected]@gmail.com

FROM: SANTANU B SOM ( DATE:20.02.11)

Ref : Credit Card no: ENDED 1766(NEW PLATINUM) & CREDIT CARD NO: ENDED 1793(OLD CLASSIC VISA CARD) STANDARD CHARTERED BANK.

I AM ONE OF A VERY OLD (CREDIT CARD HOLDER ) CUSTOMER OF STANDARD CHARTERED BANK . I AM TAKEN ONE ACCIDENT PROTECTION INSURANCE POLICY (COVERAGE AMOUNT 10 LACS ) THROUGH SCB (INSURANCE CO. THE ROYAL SUNDARAM INSURANCE CO.) APPROX. 8-10 YEARS BACK, EVERY MONTH SCB HAS CHARGES(DEBITED) THEIR PREMIUM TO MY MONTHLY STATEMENT. I AM PAYING PREMIUM SINCE 8-10 YEARS BUT,UNFORTUNATELY I HAVE NOTED THAT, LAST DECEMBER'10 STATEMENT THEY DON'T CHARGED THE SAID PREMIUM . SINCE THEN I HAVE TALK TO THEIR HELPLINE AND WRITTEN EMAIL TO THEM SEVERAL TIME, THEIR EXECUTIVE WERE EVERY TIME TOLD ME THAT, WITHIN 24 HOURS OUR CONCERNED DEPARTMENT WILL GET IN TOUCH WITH YOU, BUT NOBODY HAS GIVEN PROPER ACTION, EVEN THEIR EMAIL REPLY ALSO NOT IN A POINT, THEY TRY TO DIVERT THE CASE. EVEN LAST JANUARY'11 STATEMENT THEY ALSO NOT CHARGED THE INSURANCE PREMIUM.

I AM REALLY SURPRISED TO NOTE THAT, ONE OF A VERY BIG INTERNATIONAL BANK LIKE SCB HAS DOING THIS TYPE OF CHEATING . HOW THEY HAVE DONE LIKE THIS WITHOUT MY INSTRUCTION. AND NOW THEY HAVE TRIED TO DIVERT THIS CASE.

NOW YOU ARE REQUESTED TO PLEASE , HELP ME AND ADVICE ME HOW I WILL SOLVE THIS PROBLEM, I AM ALREADY SPENT MONEY SINCE 8-10 YEARS,

I AM AWAITING FOR YOUR VALUABLE ACTION IN THIS CASE AND YOUR REPLY. PLEASE NOTE MY EMAIL ADDRESS AS FOLLOWS :-
[protected]@rediffmail.com.

YOUR CO-OPERATION AND EARLY ACTION WILL BE VERY MUCH HELPFUL TO ME.

WITH REGARDS,

S.SOM