Standard Chartered Bank Complaints & Reviews

I have two cards with them. [protected] and another. in one card there is credit balance since last six months. bank failed to renew the card and forced me to use only one. the credit amount in that card was not transferred to my current card. i was forced for recovery process on the card. morning 7am they threat me to pay. when asked the third party recovery agent says they are authorized by RBI to call at 7am and the card was deactivated...

Dear Sir/Madam,

Intially I was carrying a Standard Chartered TITANIUM Creidit card & Latter on I was offered with a StanChart Manhattan Platinum Card, I also bring to your notice that, I have not applied for the same card.& for which I was not asked to sign for any document or application.

Latter on I was charged with Rs3499/- as one time fee, which is conveted to 12 month emi, of Rs 315/- P M. Now even...

I am holding Standard Chartered credit card and have availed personal loan against said credit card.

The Bank collected Processing charges for the service provided by them in sanctioning personal loan to me and has levied service tax on it. The Bank has been levying Service tax on the interest portion of the loan

As per Govt of India notification in July 2001, service tax is leviable only in respect of transactions...

22.08.09
To,

The Manager,
Standard Chartered Bank,
Credit Card Division,
Ist Floor, Express Building,
9-10, Bahadur Shah Zafar Marg,
New Delhi-110002

Sub : Reversal of TATA AIG Protection Policy Plan charges / cancellation of card no [protected] in the name of M TEWARI

Dear Sir/ Ma'am,


I was having Stantand...

Respected Sirs,
I am P.Nagarajan. I am having a Trading A/c in Standard Chartered Capital Markets Limited.
I was able to enter it only once. Since then I was not able to enter it. I contacted my broker about this matter. He had a talk with you. Then some alterations were made in my A/c, then he guaranteed me of getting into my A/c. But when I tried, I am still having the same problem which I faced earlier. My broker told me...

This is to file a complaint regarding the supposedly restructuring request I made last July. Someone from your collection agency went to our place advising my mom that the bank was offering an amnesty/restructuring program for past due accounts. I immediately called the bank to verify such information sine I wouldn't want to discuss details of my account to unidentified personnel from your office since he have not given us documents...

I sufferred worse credit card service from Standard chartered with imaginary bills and improper updates
of loss of credit cards and charging the customer, ironically ...in my case it was marked huge than my purchase and i went for a settlement and recieved a letter from their collection team, and thats not been updated in credit card details ...more than that worse customer care the representative denies even to transfer the call...

I have not being using any Standard Chartered credit card for last 3-4 years. I had applies for car loan from AXIS bank and my loan was not processed due to some outstanding being shown by Standard Chartered bank against my name. When i contacted the credit card division I was told by their representative Supta and Geetu on 13th August 2009 that nothing is outstanding against my name and took down my request for no dues certificate. Till...

subject: regarding bank card no:[protected].

This is being brought to your notice regarding the harrasment made to me by standard chartered bank even after having paid to them the settled amt. in 2005 .
As per the banks letter no.nd/offshoot/3030/core/18167 dt.23.07.05, a settlement plan wasarrived at Rs.44, 596/- as being the total amt.payable against my current outstanding dues of Rs.52, 466/- and i was asked...

I, am the holding crdit card bearing No. [protected] given by standard chartered bank, in last six month they imposed panalty and interest, late fees etc. amounting to Rs. 10150.00 the reason is best known to me. I discussed a number to time with bank finally they have agreed to settled the amount at Rs. 4000.00 and issued me a letter on 21.7.2009 but I, nothing to pay to them because they are asking money without any purchase made by...

While getting this card made from Standard Chartered I had specifically asked them the amount of cash back and they said the Manhattan Platinum Card provides you with flat 5% cash back on all transactions above Rs. 500 on all departmental stores and supermarkets, on asking the list of such stores the executive did not provide me a concrete list, but said vaguely, "Sir all departmental stores like BigBazaar, Lifestyle, Shopper's...

Customer Name in CIBIL Defaulter List inspite of having settled all dues.
I have applied for a home loan recently.

I have received information from the bank regarding defaulting in credit cards of Standard Chartered Bank.

Now after long email exchange and telecom I have received emails from the above mentioned bank stating that there are no dues pending from my end and full and final settlement letter...

Standard Chartered Field Department contacted me for Manhattan Platinum card and offered
1. 5% cash back on all petrol transactions at any petrol pump all over India.
2. 3 months free EMI without any interest and extra charges of any sort.
3. 5% cashback applicable on supermarkets and departmental stores.

I was informed that the bank would send me the details of the merchant establishments where 5% cashback...

I had never used any credit crd etc before hence I was completely ignorant for the payment and stuff so payment was delayed few days. My daughter helped me make the payment, and she spoke to the cust care and requested to wave off the late fees and rep advised to pay amount less the late fees. I had dropped the cheque for the amount (over 7000). Still I was getting calls and statements. We complained for this but no action was taken. Now...

I am credit card holder and i am really surprised and shocked to see my credit card statement.Firstly ZABARDASTI CHARGE as INSTABUY account on my GOLD CARD which is not received to me and when I Complaint then assure me to reverse the same. Now This Statement this charges included LATE FEES of Rs. 350/- also. I really very much shocked about " STANDARD CHARTERED BANK CREDIT CARD PAISA KAMAO ABHIYAN " nO BODY CARES ABOUT RBI RULES...

Hello Sir,

I have been receiving calls from Standered Chartered Bank for Credit Card even when I have registered my cell number ([protected]) in "Do Not Disturb" service in Jan/Feb 2009.

I have received a call from[protected] at 16.05 and on 16th Jul 2009. This is just one example and I am putting this complain because I keep getting the calls. Please help me in resolving this issue, otherwise the...

I, Syed Nazeer working for a reputed company based out of bangalore. I used to be s Standard Chartered Credit Card holder long back and had settled down all the outstanding amounts in Year 2003.

On friday (10th July 2009), I got a call from one person Mr. Surender Kaur ([protected]), stating that he is calling from Punjab High Court and as per him a case is booked under defaulter list for standard chartered credit card and...

Dear Sir,

I had been given three credit cards whose number are given below
1. [protected]
2. [protected]
3. [protected]

I went the bank and discuused to close the card and they accepted. I have paid as per the discussion made with them. Then I had received a card statement stating the follwing amount as follws:

sl. no: card no: date of statement amount...

Hi,
Recently i got the phone from standard chartered bank regarding platinum credit card. The girl named Rageshwari Sahu and the Standard chartered bank office address is jamla arcade floor no 3, jm road branch, pune. She is called me and is she is so rude and no manners how to talk to people. She don't have the manners how to talk to customers. If any higher management people read this blog please ensure that your customer care...

maine (dhruv) stand. chart. bank me overdraft a/c no. :[protected] me date :- 22 nd oct 2008 ko cheque no. 449267, Rs. 4967/- ka cheque deposit kiya tha.

bank of baroda, jacob circle branch ka cheque tha. yah cheque mere c/a no. [protected] se
date 22nd oct. 2008 ko debit ho gaya.
lekin stad. chart. bank me is amount ke cheque ko credit nahi kiya gaya. is amount ke upper
mujhe pura interest liya...