Standard Chartered Bank Complaints & Reviews

I have a SCB Prepaid card, I requested 3 times to bank for web access pin first they have sent a blank envelop, second time they have mailed me the pin, but that pin is still not working. Right now I am in USA, I talked to the customer care many times but they always put me on hold and 2-3 minute later they disconnect the call. It is not possible for me to call them again and again. Really the service of this bank is bad. One more thing they...

This in regard to fraudulent transaction on my Standard chartered credit card at different shops at Ahmedabad. I went to Iskon Mall at SG Highway on 21stFeb night 9:30PM and did my last payment with that credi card at Lilliput. That was my last shopping by that Card then I roam around the mall with my Family till 10:30 at that Mall only and came back Home. Next day on 22nd Feb at 2:46PM I got call from SC Bank to check for verification of...

A week back a person called me phone talking in Marathi told me that I am not paying the charges shown in the statement. The fact is I have not obtained any Credit Card from Standard Chartered. I do not have Standard Chartered Credit card with me as such do not know the card number. He threathened me that my name will be informed to CIBIL as defaulter. He assured me to send duplicte copy of latest card statement and advised me to talk to...

I used to hold the following cards (as per SCB [protected] & [protected]) of Standard Chartered Bank. The cards were issued to me in the year 2002 or 2003 as far my knowledge goes when I used to stay in bangalore. In september '2003 I shifted to Delhi. In March '2004 I again shifted to Jamshedpur. Before coming to Jamshedpur I cleared all my dues upto March '2004 and returned the card after cutting it into 4 pieces...

To whoever it may concern,

I received two letters dated 7th jan 2010[Ref No.: BVN0319HKT] and 19th Jan 2010[Ref No. CAG0310VRT] from Standard Chartered Bank. It states the rejection of my application for credit card siting the following reason:

- Does not meet bank policy norms

Would request an explanation on the relevant bank policy norms that have not been met!

While you may explain...

Hi,

Three years back i was having a standard chartered credit card with some balance. I have paid the balance on the last day and asked them to close it immediately. But to a surprise i have got a statement after one month with late payment charges Rs 600 and still card was not closed. I wrote a mail to them clearly that i wouldn’t pay the late payment charges as i have paid everything on the last day.

But...

Dear Sir/Madam

I have had a savings account with SC Bank for the last fourteen years. In fact, Stanchart inherited my account with the amalgamation of The Grindlays with it.

In the last few weeks there have been deductions from my account which on inquiry turned-out to be penalties for maintaining a below prescribed balance in my account.

For God's sake I am a customer, not a student studying...

Dear Sir / Madam,

I was holding Standard Chartered Credit card in the past[protected]/04). Over couple of transactions i stopped paying the monthly payment due to the disturbance in monthly interest levied on my transactions and bank did'nt provide proper justification for the same. I was in receipt of continuous calls from the bank for payment and it happened to settle the amount after detailed discussion with the...

I had used my credit card for Rs. 9000 in early 2009. I failed to make monthly payments for the first few months. Then collection agents started coming over to my place and taking 500 / 700 / 900 rupees per month. Since the past one year, i have paid around Rs. 5000 to these collection agents, but now they say my total payment due along with interest and late fees is around Rs. 20000+. I would like to settle for a negligible amount immediately....

MY ODACCOUNT [protected] WITH STANDARD CHARTERED BANK
OUTSTANDING ASON 27.02.2009 RS44585.24
OUTSTANDING ASON31.03.2009 RS 45712.00
FOLLOWING PAYMENTS NOT ACCOUNTED
DD 301528/26.2.09 4000.00
DD 301529/27.2.09 3000.00
CASH/27.02.09 5000.00
DD3016425/24.03.09 1000.00
DD 85128/26.3.09 18000.00
TOTAL 31000.00
DDs from CANARA BANK...

I am holding a Manhattan credit card for few months.
The quality of service can be best described as 3rd class. They for no reason block the card. Then they cant explain why this happened and then they send another replacement card .
The happened once in jan 2010 for me . I asked for an explanation for which they didnt have any. I started using the new card they sent and again it got blocked in the 3rd week of feb .
I...

Dear Sir,

I Nitesh Agarwal want to bring in kind notice that my Mobile No [protected] is register under Do Not Disturb list, From last 2 month daily I am getting call from Standard Charted Bank for Taking credit card, Firstly for many of the time I have informed them politely that my no. is in DNC list and please hence forth not to call me, But the incident keep on happening and they call now and than and disturb me. br...

Hi,

I am V.Ramakrishnan and I had a credit card from Standard Chartered bank till Sep 2007.I have severed the renewal of the credit card as on Sep 2007 with no dues.

The bank has been calling me during August/September in 2009 asking me pay 11384//- towards due on the credit card and also sent me a letter from their legal officer.

To cross verify, i has asked for the duplicate statements which...

TO,
THE MANAGER
CREDIT CARD DEPT.

SUB: CANCELLATION OF CREDIT CARD.
OR
REVERSAL OF ANNUL FEE.

RESPECTED SIR,
I am having credit card of your bank visa-gold:[protected] i request to cancel the annul...

History of the problem:

Till last year 2009, I had the Executive SD card with me. By last December, 2009 there is a call came from Bangalore Standard chartered division and they told me that for few selected customers they are offering Card upgrade from Executive to Platinum grade. While giving this information the person didn’t give me the information about the charge what I have to pay if the card is upgraded to Platinum...

VAIBHAV DOSHI
Home loan Account :10940938

We have taken a home loan from STANDARD CHARTERED in mumbai 2002 . in that time bank charged rate of intrest 10.00 p.a at floatting . But when RBI increased interest rate time to time the bank also increased it . But now RBI intrest rate going down than STANDARD CHARTERED also going down own interest rate 13 to 12. . My question is that what is meaning of floatting rates? The...

Below is the whole story which sent to Bank - They are non reliable, highly unethical....

I am still in your throttlehold Trap. You made your customer not only frustrated but forced to made him with Low self-esteem, Low moral value, very nervous, very scared by the kind of Threatening calls, abusive language and unrelevant communication by your collection department and recovery department. I am again reiterating the whole...

Dear Sirs,
I hope this complaint falls on the ears of the right people to handle and help distressed and harassed customers from the clutches of such unscrupulous Banks.
I was holding a Standard Chartered Bank Titanium credit card for the last 9 years and have been one of the firsts to hold this card in our city. I have been making all payments on time and whenever there were delays, have been paying their late charges and interest....

Sir,
Standard Chartered Bank credit Cards are maintaining separate accounts for each type of transactions like EACH BALANCE TRANSFER/LOANS ON THE CARDS/PURCHASES ETC. All these accounts are maintained against only one card, by which they can impose four/five (times) late fees on a single card for single fault. This is not fair. They can impose the late charges one time on one card issued.
Pl. do the needful for that type of...

It is rediculous to see a reputed bank like SC has hired agencies which keep on troubling customers , I hav been getting calls from [protected] for a Cr. card payment that I have never applied for though the credintials are matching that of mine I have asking for the details like my signatures on the bills and the application form but the agency is not able to provide me with the same , they just keep on calling me without any details even...