Standard Chartered Bank Complaints & Reviews

I am holding a “Manhattan Platinum” credit card of Standard Chartered Bank. The bank has charged a sum of Rs. 4975.78 (Rs. 2,300.28 + Rs. 288.43 on 24.10.2009 & Rs. 2164.16 + 222.91on 25.11.2009) towards the balance due of Rs. 7,995.20 made on 26.10.2009 (9 days from the due date) and that too for no fault of mine as the monthly statements was not delivered by the bank on time. This payment was made on the same day when the statement...

REVERSAL OF BANK CHARGES
Dear Sir,

I am maintaining a account number[protected] with DLF Building, DLF Cyber City, Gurgaon.
I am a account holder of standard chartered bank for more than 1.5 years and maintaining a minimum balance of Rs. 10, 000/- regularly. The bank charged a sum of Rs. 1378.75 and 1378.75 on 29.04.2009 and 25.07.2009 respectively for not maintaining a minimum balance. I had called the...

Dear Sir,

I am a credit card holder of Standard Chartered Bank. I made a minium amount due payment of Rs.2,500/- Cq no 117466 on 21st August 2009. i.e 5 to 6 days before due date the said cheque was dropped in the Skypak drop box in kolkata 84 area. The said cheque came for clearing on 3rd September. The bank chaged Rs.600/- as late fine. On calling the customer care they said as service gesture they will reverse only 300/-...

Dear Sir,

I am R. Venkatesh Kumar having Standard Chartered Credit Card.

Am totally fed up with this card & Customer Care Services.

My Card No. : [protected].

My name : R. Venkatesh kumar.

My Contact No. : [protected]
I made a purchase...

To
The Officer In charge
Chatterjehat Out Post
Howrah, West Bengal.


Re: (FIR for physical and mental harassment and anguish.)


Respected Sir,
I Sri Dipankar Nag aged about 32 years, son of Sri Prabhas Chandra Nag presently residing at 1/3/1 Padmapukur lane, Adwitiya apartment, flat G4, Howrah, West Bengal – 711 109. Wish to inform you that for the last six...

Dear Sir,


I am getting big touble when I apply for a loan as my name has been included under CIBIL though I had cleared off all my dues on my standard chartered credit card which was happend in the year 2004. Since, they are not updating the details to CIBIL, my name is still appearing.

My card numbers which used earlier was as folows:

Name R. V. R. K Diwakar

[protected]br...

DETAILS OF STANDARD CHARTERED BANK STATEMENT
SPECIAL MERCHANDISING OFFER

NAME OF THE CARD HOLDER RAKESH SHAH
ADDRESS BLDG C1 FL 303, GAGN VIHAR
BIBWEWADI LULLA NAGAR ROAD
MARKET YARD PUNE 411037

CARD NUMBER [protected]

MAJOR TERMS AND CONDITIONS:
LOAN AMOUNT FOR 90 DAYS 43000
INTEREST RATE 0%
PROCESSING FEES 2% +SER TAX...

Standard chartered added some life isurance produts on my card without my consent & when i refused to pay the amount , every fortnightly they are calling me on my nos. with threating & abusive words.Till date no bank official staff has visited me with the official leter of amount due & the reasons of being the products attached in my card. Some imediate leagal help is solicitated in this regard....

I held a Standard Chartered credit card awhile ago which I closed 9-10 years back.Suddenly I start getting calls from the recovery agents, abusive calls also to my wife stating that i was a fraud and had to repay around 9and a half lacs.My credit limit had been Rs 25000.I had payed my outstanding bills but did not retain any records since I assumed that the matter was closed.
Now like a bolt from the blue they say that I have outstandings...

I had bought laptop for Rs.50,000/- and had enquired about the EMI facility on it, with Standard chartered Bank CSR they told me yes, we will grant you the EMI facility.

But after the purchase of laptop they denied the EMI facility and are continous calling me for the unethical interest charged payment levied by them on this purchase.

But still i made the payment of Rs.40,000/- and Rs.10,000/- is still pending...

Dear all
i have a credit card of SC bank.
this bank in my July bill add extra amount.
again in next bill ,they add more,when i complain,they reverse the same of that month,but not of July as they are saying that u not complained in same month
they answer,i[censored] complain in same month, we can reverse then.
It means that,if we will see the bill,they may add any extra amount.
I requested u all ,pl guide...

last 7 month i am not getting bills from Standard cartared bank for credit card. But i am paying minimum balance to the bank on the basis of request made by the bank.
Even i mailed my complaint to the bank on the following email id's- head.[protected]@sc.com, customer.[protected]@sc.com. Bank not even replied any thing related to the mail to me.

I am feeling help less please let me know what should i do.

Thanks...

To
Standard Chartered Bank

From
AK Banerjee
This is to inform you that for the last 8 months, I am making payment of BT amount to your bank and the last payment made on LAST MONTH AS usual within date in October 2009 at the bank’s chowringhee branch, Kolkata , machine, even then I am getting regular follow up call for the last 02 months from your payment follow up department since early morning to late...

I hold this credit card from 7 years but stopped using it from 2 years. Last year, without my authorisation the Bank upgraded my card to a Gold Card which required annual fee of Rs 2000. Post that upon non payment, put my name on CIBIL defaulters list. I have received atleast 100 follow up calls and all my requests as to the details for the outstanding were not heeded until recently when I insisted upon the recovery dept person to investigate...

I had used my Titanium Credit Card Number [protected] at one of the merchant at Manori Resort Pvt Limited, he swiped my card twice amounting to Rs 1144/- in his machine, but Merchant machine was not working, he asked for cash i paid my bill in cash, after getting my bill i realized that twice swiping done my the merchant is been charged to me.
i have complaint the same in SCB call center but i have not got any satisfied responce....

Dear Sir/Madam,
I have opened an OD account with the limit of Rs.100000/- in standard chartered bank in 2005 a/c no.[protected] with Rs.599 annual maintenance charges and interest rate 24%PA. But from Sept-08 they have increase interest rate 6%PA due to market loss but they also convince me when market up your interest rate automatically decrease by the banker. but they aug-09 also increase interest rate 6%PA so my OD a/c interest...

Sir,
Need your assistance in solving one of the concerns faced by me.

Gist of Issue-

I was using the SCB credit card & just for avoiding the annual fee I had to used the credit card for Rs 259 in the month of Feb'09. I didn't received any Credit card Statement for the above transaction than I myself called to customer care deptt on 16th March & confirmed about the last date of payment....

I am an old customer of Standard Chartered credit card and would like to express my concerns and problems I have faced recently due to inappropriate handling of my credit card related charges which has affected my home loan processing due to unexpected entry in civil records. I would need your time and patience to read my email in its entirely and understand the problem.

2 years back I made a payment of approx INR 500.00 through...

Dear Sir/Madam,

We would like to inform you that we get continuous call from standard chartered bank , for they claim they have some dues from us which is disput on and rather than taking legal approch they are harrasing us , calling us repeatedly in our office residance, office phones and mobile with cheap and abusive language. they even call us during late night.

We request you to kindly handle this matter...

I WAS USING THE SCB TITANIUM CARD FROM SEP-08 TO NOV-08. THIS CARD WAS HAVING 0% TRANSACTION FEES ON FUEL AT ANY OF THE FUEL PUMPS ALSO THERE WAS A 5% CASHBACK OFFER GOING ON OVER THIS CARD. BUT ON THE TRANSACTION DATED 30-09-08 FOR FUEL SCB CHARGED ME THE SERVICE CHARGES AS WELL AS NOT GIVEN ME THE 5% CASHBACK IN THAT STATEMENT. WHEN I CONTACTED TO CUSTOMER CARE, THE GIRL SAID SHE CAN'T DO ANYTHING NOW, I NEED TO PAY THE BILLED AMOUNT,...