[Resolved] Star Cj Alive — Incomplete package delivery

Ranjanbr

from Pinjaur, Haryana

Address:

Bangalore, Karnataka

On 9th dec 2013, i have placed an order and i have received an incomplete delivery. Order was 7 pieces of shirt and 3 pieces of trousers, But i have received only 4 pieces of shirt. On 12th i have complained from then on wards i have received the response like package has been dispatched again and im going to receive, but i have not received any package till today.Even today when called your consumer care, i got same response. And i got TANVI courier phone no. to en quire about the package and they said that star cj had not sent another package for me. Reply for my mail and tell me whether im going get the package or i should complaint for police and consumer court.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Ranjanbr

from Pinjaur, Haryana

Reply me

Star CJ Alive

from Mumbai, Maharashtra

Dear Ranjan,

We apologize for the wrong delivery of your product. We will ensure that it is exchanged at the earliest. Kindly send us the following details on [protected]@starcj.com.
1. Your mobile number
2. Order number

Kind Regards,
Team Star CJ.

Ranjanbr

from Pinjaur, Haryana

Mobile no: [protected]
Order number: [protected]

Ranjanbr

from Pinjaur, Haryana

i didn't get response...

Vinod Yaikuntem

from Rajahmundry, Andhra Pradesh

regarding tab

tab keyboard was broken . i tried to complaint several times. but the costumercare is not receiving good

SHOP CJ Network Customer Care's response, Jun 17, 2016

Verified Support

Hi Vinod,

we're sorry to hear that. Your feedback is important to us. Could you please share your order details so we can find out what went wrong there? Be rest assured that we'll solve it at the earliest. Thank You.

Regards,
Customer Support Team
Shop CJ India