| Address: Bangalore, Karnataka |
1. I am a retired Army Officer. I have been a practising Advocate in the High Court of Karnataka since 1982.
2. I had issued a State Bank of India crossed cheque bearing No. 217632 on 05 February 2015 out of my SB Account No. [protected] maintained in the State Bank of India Branch in the ASC Centre (South), Bangalore- 560 007 (IFSC Code No. SBIN0004742).
2. I was informed by the payee that the said cheque, when presented, had been returned dishonoured by the Bank on[protected] on the ground shown in the Rejection Slip as:
"1. FUNDS INSUFFICIENT"
3. On verification, I had found that my said cheque had been negligently dishonoured and rejected when I had had, in my account, in excess of Rs. 2, 00, 000/- (Rupees Two Lakhs) in credit on that date.
4. I pointed out the said fact in my letter dated 24 February 2015 addressed to the Manager of the said Branch, and had complained that I had stood severely embarrassed by the return of my said cheque dishonoured on such a humiliating, but patently false ground. I had sought an explanation as to why my said cheque had been negligently rejected in that manner for no lawful reason whatsoever.
5. I felt aggrieved that I had not received any response to my said complaint until 13 March 2015. I had therefore requested the authority concerned to take note of my said grievance, investigate the matter, pinpoint responsibility, and, intimate action taken against those found guilty of the said negligence, lest I should be compelled to take recourse to remedy in appropriate forum for the said undeserved insult heaped on me through the said act of callous negligence on the part of the staff concerned in the Bank.
6. My said complaint had been sent to the Bank's office in St Marks Road, Bangalore- 560 001 through 'acknowledgment due' Registered Post. The receipt of my complaint by the said office was duly acknowledged by the said office.
7. I regret to point out that no action has been taken so far on my said complain. I remain aggrieved without even so much as an intimation given to me about any action taken/proposed to be taken on my said complaint against those guilty of such culpable negligence.
8. Please take this as my final effort to move those concerned to urge prompt action on my said complaint in order to make amends for my said grievance. If I do not receive satisfactory and appropriate response within one week from date, I shall initiate action under law, as deemed necessary, for the said act of gross negligence and professional misconduct on the part of the staff of the Bank.
Yours faithfully,
Colonel VKK Nair (Retd).
Copy to:
Manager,
State Bank of India,
ASC Centre (South)
Agram P.O.,
Bangalore- 560 007
good morning.
i have applied for a replacement of my debit card as i was using
maestro card and was facing some issues, i have walked up to my branch
and have spoken to one of the executive there she suggested me to go
for a scholar debit card i agreed to her and have completed all the
formalities with the manager of the branch manager also asked to to
write down an application for the same i have done that too and
submitted the application to tha same lady who suggested me to go for
the scholar debit card after going to everyone in the brach as nobody
was ready to do the work as if they are just there to take there
salaries home without doing nothing.
anyways accordin to the information i was provided with the card was
supposed to be delivered at my doorstep within 7 working days but it
was not.
i tried following up with the sbi customer services after 15 days were
being passed they checked my account and informed me your docket
no EKO92264638IN. and iam trying to track but i cant. i can not walk
up to my home branch as
i'm currently based in delhi and can not go to my home town frequently
as this affects my studies.
the cherry on the cake is that they have not delivered the new card
but they were fast enough to discontinue my previous card and i'm not
being able to do any transaction now.
every time i need to perfom a transaction i have to walk up to the
branch where i get pathetic services which screw my head up and blow
my mind.
thanks
regards
ARJUN SINGH BISHT
[protected]