State Bank of India [SBI] Complaints & Reviews

Dear sir,

This is with regards to sbi gold advantage credit card [protected], that i received on 04th feb 2015 on my name goverdhan chandwani.
I am a retired gm from sail bhilai, who is not well aware of procedures for getting credit card.I had visited sbi branch in nehru nagar in jan 2015 for routine visits and was lured in to credit card stuff by one personnel there named mr. Manish - [protected], who misled me with regards to card usage and limits by giving me false details.
It was told to me by him that after doing a fd of 20000 rupees, i can avail limit of 75000 rupees and use the card.I had specifically asked him that i wished to get a limit of more than 50000 but can do fd of 20000 rupees only, he had confirmed me the same saying that he is well versed with process as he does this job routinely.

On receiving card i saw limit of 14000 rupees usage & 7000 rupees cash.I called up this representative immediately and asked him about the same.He said, not to worry as limit is raised automatically after using it once and calling customer care.I told him to confirm the same from his boss & guide me.I took number of his boss for same - mr. Jitendra [protected], as this guy sits in sbi card office in sector 1 branch, i asked him the way in which i should cancell this card and do i need to visit sector 1 branch for same.He told me to call customer care for same as they can't do much about it.

I spoke to customer care immediately on 04 feb 2015 and it was revealed to me that card has to be cancelled and returned & a fresh card taken for any requirements as limit can be extended by making a new fd of 75000 rupees and this fd money will be returned once card is cancelled.I immediately told customer care guy that since i have not used this card as i have just received it, i wish to put up a request to cancell card and return my fd amount and i don't intend to pay any card charges as wrong card has been sent to me.Customer care representative confimed that card will be cancelled and money not charged to me .He gave me a cancellation request[protected] and told me that by 09 feb 2015 this procedure will be done and then i can put up a request for lein letter and take my fd back.
I called up this guy jitendra who then told me that manish is a new person and by mistake he misguided me.I told him that there is no problem if he can do the required procedure and get my fd money back asap.He told me to wait for some days as i have raised request to customer care.He told me not to worry as card will be cancelled and i'll not need to pay any fees and fd will be released in a month.
On receiving first card statement i got a shock that i have to pay some 568 rupees.I called up manish and asked him same, he said he has left the job and i should speak to jitendra.I called up jitendra, he said to pay 568 rupees and then only this card can be cancelled. I understood the fraud that was done with me, and called up customer care on 28 feb 2015.
On 28 feb 2015, when i called customer care, i was told sorry as this card has not been cancelled yet and then i was given another complaint number 1 - [protected], and was told that card will be cancelled and fees reversed, along with unblocking of fd by 6 march.To bring to your notice i would like to remind that this customer care number is not toll free and there is waiting period of 15 - 20 mins which is being charged, before you speak to required personnel.Sometimes one has to keep calling and call gets disconnected.Basically my intention to tell this is that i have been charged nearly 500 rupees in calling to get my card cancelled and fees reversed.
On 11 march 2015, to check status of my card i called up customer care again and was again told sorry that card can not be cancelled as annual fees has to be reveresed 1st, and was given complaint number[protected] &
[protected] & was given a deadline of 1st april by which card will be cancelled and fees reversed.So that i can apply for lein letter after that and get my fd.
On 17 march 2015, at 1900 hrs to check status of my request i called up customer care again, and i noted the persons name this time, nitesh dubey, he confirmed that account has been closed and card cancelled, and that amount will be reversed by 01 april 2015 as told to me prior.Once amount reversed i can raise a request for lein letter to withdraw my fd which will be couriered to me in 10 days of raising request.I was happy to see some results coming in to picture now.
On 3rd april 2015, i called customer care to know about my card, the lady said that account has been closed and amount will be reversed in 48 hrs now and i will get confirmation by sms for same.Then only i can give request to withdraw fd.
Today morning on 07 april 2015, at 1200 hrs i called up customer care and spoke to mr. Bibin, who confirmed account has been closed but fees has not been reversed.I asked him why, then he couldnt reply.I asked him to make me speak to his superior or any one from cancellation dept, after hesitating a number of times, finally he told me to wait so that he can make me speak to them.After waiting for 5 mins he told me no one is available and told me he is raising a fresh request and this will be resolved in 10 working days.I asked him do u know i am charged every time i call and you guys put me on hold and say call again in 10 days, what sense does it make???..He gave me a request number again
1 - [protected] . I told him am going to raise this issue on facebook and consumer forum so that people know what you guys are doing with retired unaware personnel and people should stop using your service.He said not to worry as required procedure will be done soon and i should wait for few more days.

Sir, am very tired of calling up these guys and running around.Please advise and help me in solving my issue.I need the fd amount for domestic daily needs and these people are making us senior citizens suffer at this old age too.Pls help.

Thanks
Kind regards
Goverdhan chandwani
[protected]
[protected]
[protected]

respected sir. I want to change my mobile no to [protected], and requested you to take action as soon as possible my account detail is given below. account no-[protected] Name- Lalthan zuala Branch- Dawrpui, Aizawl Branch code 4809

Hello Sir, I am using SBI credit card for a long time, .. Due to some tours and illness...I was quite unable to pay outstandings in time..however I have paid minimum amount due. It resulted in alte payment fees and over limit fees in last few months. Kindly do the needful in reversal of late fees and over limit fees. Thanks, Pappu Sharma, MOBILE - [protected]

Dear sir, This is with regards to sbi gold advantage credit card [protected], that i received on 04th feb 2015 on my name Goverdhan chandwani. i am a retired GM from sail Bhilai, who is not well aware of procedures for getting credit card.i had visited sbi branch in nehru nagar in jan 2015 for routine visits and was lured in to credit card stuff by one personnel there named Mr. Manish - [protected], who misled me with regards to card usage and limits by giving me false details. It was told to me by him that after doing a FD of 20000 rupees, i can avail limit of 75000 rupees and use the card.I had specifically asked him that i wished to get a limit of more than 50000 but can do FD of 20000 rupees only, he had confirmed me the same saying that he is well versed with process as he does this job routinely. On receiving card i saw limit of 14000 rupees usage & 7000 rupees cash.i called up this representative immediately and asked him about the same.he said, not to worry as limit is raised automatically after using it once and calling customer care.i told him to confirm the same from his boss & guide me.i took number of his boss for same - Mr. Jitendra [protected], as this guy sits in sbi card office in sector 1 branch, i asked him the way in which i should cancell this card and do i need to visit sector 1 branch for same.he told me to call customer care for same as they can't do much about it. i spoke to customer care immediately on 04 feb 2015 and it was revealed to me that card has to be cancelled and returned & a fresh card taken for any requirements as limit can be extended by making a new FD of 75000 rupees and this FD money will be returned once card is cancelled.i immediately told customer care guy that since i have not used this card as i have just received it, i wish to put up a request to cancell card and return my fd amount and i don't intend to pay any card charges as wrong card has been sent to me.Customer care representative confimed that card will be cancelled and money not charged to me .He gave me a cancellation request[protected] and told me that by 09 feb 2015 this procedure will be done and then i can put up a request for lein letter and take my FD Back. i called up this guy jitendra who then told me that manish is a new person and by mistake he misguided me.i told him that there is no problem if he can do the required procedure and get my FD Money back asap.he told me to wait for some days as i have raised request to customer care.he told me not to worry as card will be cancelled and i'll not need to pay any fees and fd will be released in a month. On receiving first card statement i got a shock that i have to pay some 568 rupees.i called up manish and asked him same, he said he has left the job and i should speak to jitendra.i called up jitendra, he said to pay 568 rupees and then only this card can be cancelled. i understood the fraud that was done with me, and called up customer care on 28 feb 2015. On 28 feb 2015, when i called customer care, i was told sorry as this card has not been cancelled yet and then i was given another complaint number 1 - [protected], and was told that card will be cancelled and fees reversed, along with unblocking of FD by 6 march.To bring to your notice i would like to remind that this customer care number is not toll free and there is waiting period of 15 - 20 mins which is being charged, before you speak to required personnel.sometimes one has to keep calling and call gets disconnected.basically my intention to tell this is that i have been charged nearly 500 rupees in calling to get my card cancelled and fees reversed. On 11 march 2015, to check status of my card i called up customer care again and was again told sorry that card can not be cancelled as annual fees has to be reveresed 1st, and was given complaint number[protected] & [protected] & was given a deadline of 1st april by which card will be cancelled and fees reversed.so that i can apply for lein letter after that and get my FD. On 17 march 2015, at 1900 hrs to check status of my request i called up customer care again, and i noted the persons name this time, NITESH DUBEY, he confirmed that account has been closed and card cancelled, and that amount will be reversed by 01 april 2015 as told to me prior.Once amount reversed i can raise a request for lein letter to withdraw my FD which will be couriered to me in 10 days of raising request.i was happy to see some results coming in to picture now. On 3rd april 2015, i called customer care to know about my card, the lady said that account has been closed and amount will be reversed in 48 hrs now and i will get confirmation by sms for same.then only i can give request to withdraw FD. today morning on 07 april 2015, at 1200 hrs i called up customer care and spoke to Mr. BIBIN, who confirmed account has been closed but fees has not been reversed.I asked him why, then he couldnt reply.i asked him to make me speak to his superior or any one from cancellation dept, after hesitating a number of times, finally he told me to wait so that he can make me speak to them.after waiting for 5 mins he told me no one is available and told me he is raising a fresh request and this will be resolved in 10 working days.i asked him do u know i am charged every time i call and you guys put me on hold and say call again in 10 days, what sense does it make???..he gave me a request number again 1 - [protected] . i told him am going to raise this issue on facebook and consumer forum so that people know what you guys are doing with retired unaware personnel and people should stop using your service.he said not to worry as required procedure will be done soon and i should wait for few more days. Sir, am very tired of calling up these guys and running around.please advise and help me in solving my issue.i need the FD amount for domestic daily needs and these people are making us senior citizens suffer at this old age too.pls help. Thanks Kind regards Goverdhan chandwani [protected] [protected] [protected]

my name is PENTAPATI BENAUD. MY ACCOUNT NO IS [protected]. i have my account in BALAJIPETA, Rajahmundry with branch code as 11663. My atm DEBIT CARD with no as[protected] has been damaged but still working efficiently..i would like to get new debit card before the former stops working completely.

My parents were forcibly given credit card which they closes couple of months back with no payment due (fully settled). However, the hold on fixed deposit is still not removed. in spite of asking multiple times, they just ask to wait since last two months. I am here to register complaint and take your expert opinion on how to get this resolved as soon as possible as I need the fixed deposit money badly.

Dear Respected sir, , I am Akram Aziz Mohammad SBI customer, sir I want change to my provious mobile no, this is my provious mobile no-[protected] and my current mobile no-[protected], please sir deactivate my provious mobile no and activate my current new mobile no.as per I request for your near, please sir accept my Request, so please sir kindly exchange my mobile no, otherwise sir my SBI saving current bank a/c-[protected]. ((provious mobile no-[protected], and current mobile no-[protected]), (a/c no--[protected]) ! Report Spam

Dear Sir/Madam, My name is Metilda and i am holding an account with SBI ADE branch Bangalore. I lost my card and blocked my ATM card. Unfortunately i got my ATM Debit card back. so i went to my branch, and given a letter to unblock my Debit Card before 1 month. and i called them more than 15 times. but no use. Please take action on these.

This is with the reference of my DDA application form no. 730500 where I was surrender the flat with my application to DDA before due date 19.12.2014 due to some financial problem and notify to you with surrender letter. As per you told me after 15 days when you had not refund the finance amount from DDA and told me, you may go now and confirm why amount was not refund after surrender then I was meeting with DDA Deputy Director and confirm him I was surrender the flat and this is my surrender letter but bank was not getting refund the finance amount 100000/- (One Lakh rupees) as of now and DDA officer told me you will go now to bank and told bank manager send a COUNTER FIOL to DDA then I will refund that amount and again I was intimate to you same thing whatever update from deputy director but you told me I am not sending that counter foil to DDA. You will pay that amount whenever it is possible but my question to you, DDA is ready to refund that initial amount why you are not sending counter foil. You already know that if I have one lakh rupees why I was financed that amount for applying DDA application. I already paid interest Rs. 3500/- for that initial financed amount. Why you are doing this type of issue with me. I have no money to deposit to bank as per financed with loan a/c [protected]. If I have one lakh rupees I was earlier closed the loan then I will do the surrender procedure. I was financed with you and you should be paid that amount to DDA. Why you are not taking that amount from DDA when as per DDA they need a COUNTER FOIL from my bank to process the payment of initial amount further to my bank (SBI) which will later close the Loan (Loan a/c [protected]). I need a reply ASAP from your side as per below mention questions: Why you are not sending the counter foil to DDA? Why you are still charging interest for the financed amount? Who will pay for that interest which is still charging now? Why you are putting hold my a/c [protected] and taking my entire amount under you? When you are removing the hold code and refund my amount in my a/c [protected]? Who is responsible for this issue? When you will close my loan a/c? Why you are doing this type of pressure with me? Request you to please look into this matter ASAP and provide a best resolution. Again I told you I have no money to deposit to bank. Please find attached the surrender letter again for reference. Thanks, Ram Awtar Sah Mobile No. [protected]ram.a.[protected]@gmail.ccoccom

Sir, I Sudhakar have a saving account in sbi barh branch code 00026. My aaccount no is [protected]. I have given application so many times for update my address, Mobile no and Email id for net banking purpose In my home branch Barh. But After 3 months I haven't got solutions. I am frustrated from bank staff behaviour. Whenever I give application bank staff he taken application and always said that after one week update ur profile and not give any receipt for proof. So sir please update my profile. My mobile no -[protected] Email id - [protected]@gmail.com

ON 1st. APRIL 2015 at 1130 hrs.I swiped my ATM CARD [protected] ( ISSUED BY SBI, VIDYARANYAPURA, BANGALORE 560097) AT NARAYANA NETHRALAYA for Rs.2500 ( Two thousand five hundred).I find Rs 2500 has DEBITED from my SB a/c[protected] TWICE POS[protected] SAME POS NUMBER)NARAYANA NETHRALAYA . I request credit back 2500 in my SB a/c[protected] immediately.

respecter sir, i, himanshu yadav im a having a SB account number in SBI, mohaddipur, gorakhpur. I have changed my mobile number . The old number was entered in my internet banking account and now i have to change that number. I know for every transactions a security password msg will be forwarded to that number, but i am not possessing that number. Now may i please request you to change my mob number to [protected] . My account no. Is [protected] kindly respnd as early as possible. Himanshu yadav

i had rs9000 in my sbi account no-[protected], on 12 feb 2015.after that i withdrawn rs5000 on 16 feb 2015 through yes bank atm in new delhi and remains rs4019 in my account.then on 18th feb they put rs5022 hold on my account.i was registered complaint against this hold in sbi toll free complaint no. they always told to contact to your homebranch.i went to my home branch 10 times.firstly they told me to deposit rs 5022 and when i told why you put my account on hold, they told only the region is wrong transaction.afterthat they told to deposited rs1100 to cancel the hold.i did the same they told me but afterward they cut my whole money rs 5000 from my account.dear sir i am a student, i went home two times for this matter from delhi to siwan, but still they cant resolve my problem.they are trying to cheat me and i am feeling to much hopeless.sbi customer service is too poor in my home branch ander, siwan, bihar.branch code-012561, account no-[protected]

on 2/4/15 at 1200 hrs FOR Urgently required money of my brother treatment as a blood cancer patient, i am giving an application for personal loan to my branch manager but without any check he refuse to me with very rough behaviour. My account is salary account and also PMSP account. for personal loan all codal formalities i had done like DDO signed, salary certificate, form 16, 6 month salary slip, but bank manager not checked my document he directly denied to my for loan with very rough behaviour. this type of negligence and irresponsible is punishable offence of govt. servant. in this regarding i had complaint lodge to SBI customer care on 2/4/15 VIDE NO. CS[protected] BUT without resolution, on 04/04/15 given sms that your complaint attend and closed with resolution. it is clear that State Bank of India executive very irresponsible as well as deficiency of service. i request to you resolved my complaint urgently basis with regards SAHADEB PARAMANIK BRANCH- M.T.P.S (06608) Mobile no. [protected] [protected]

RESP. SIR, MY SAVING BANK ACCOUNT NO [protected] IN STATE BANK OF INDIA BRANCH TOWAN HALL AMRITSAR MY ATM CARD AS ABOVE DETAIL HAS BEEN DAMAGE. THIS HAS BEEN NOT WORKING PROPERLY. SO, PLEASE RE-ISSUE MY ATM CARD. I SHALL BE THANKFUL TO YOU. SANJAY KUMAR MOBILE NO. [protected]

On[protected] I deposited 400 amount through CDM at NAL SBI Branch and after completion of transaction, the machine generated one slip stating that transaction rejected. But I didn't get amount return and even not deposited to my account also. How to get back my money?, Please try to resolve this problem. Here are the transaction details. TX# 5720 RESPONSE CODE # 0077 A/C NO: [protected] SBI RESIDANCY ROAD

Sir, I, Shanti Prakash retiered form dehradun in railway department post electrician Grad 1 in 31 December 2013, and my pension were start in 1 Jan 2014 but there is some paper problem who is not start my pension and now my paper was also rectify but my pension is not recive till now, sbi dehradun said they recive the paper and now waiting to sbi delhi branch was delay for this matter, Sir please rectify the issue asap.

Not get ATM Card yet. Not get pass book also. Account No.-[protected] Account holder: Firdousi Begam Branch Name: Dubrajpur Branch code: 02052 Address: W/O- Mir Anser Ali Dubrajpur power house, near Jamtala, Word no. 9, P.O+PS- Dubrajpur, Dist- Birbhum, Pin- 731123 (KO code[protected]

Respected sir/mam, I opening account on SBI vilathikulam branch, I get a ATM card 4 months ago, but till now not get pin(secret) number lot of times complinted SBI customer care service lot of times going to check whether pin number is come or not bank says register complint on SBI customer care service, SBI customer care says register complint on bank my account number is [protected]...

Subject: Non Receipt of Monthly Pension of Dr Ravi Shanker Dubey. Referance: SBI Main Br Katni S.B.AC No [protected], P.P.O.No DPO1418�00425, Dt 30.06.2014. Respeceted Sir, I Dr.Ravi Shanker Dubey, Ex. A.O.S., Retired on 31.05.2014, from office of the, Joint Director (Trg), I.T.Is, Zonal office, Regional Office Jabalpur, MITI, Campous, Marhotal, Jabalpur M.P. 482 002.Vide P.P.O.No DPO1418�00425, Dt 30.06.2014.& allotted my pension to State Bank of India, Main Br.no 405, Katni M.P. On Post retirement I have got my Retirement benefits along with my pension for the month of JuneJuly 2014, credited in my beneficiaries SBI S.B AC No [protected], upto [protected], . Thereafter I did not got my pension credit in to my account. Whereas I wasdeposited my life certificate & all the necessary documentations to SBI Main Br.Katni.as on 07.10.2014, . 2 In this regard I called up to aforesaid Branch Manager, he told me, that my all the essential documents along with 9 other pension cases have been send to the SBI CPPC Cell govindpura Bhopal vide speed post receipt No EI[protected]in dt 20.11.2014.But only my pension is not reporting upto till date.(& other 9 pensions are receiving their pension regularly, whome pension cases have been send with same speed post packet) 3 In this regard I also called up to manager, SBI CPPc Cell govindpura Bhopal as on 7.02.2015 he told me that your pension case have not received by him up to till date.It means postal Speed Post packet No EI[protected]in dt 20.11.2014 were consisting only 9 other pension cases, & My pension case were not sended by SBI Main Br.Katni in this speed post packet. RSir How it is possible that SBI Main Branch Katni have dispatched 10 no of pension cases in a packet & send to SBI CPPC Cell, govindpura Bhopal vide speed post on 20.11.2014, But same speed post packet will delivered only 9 other pension cases to SBI CPPC Cell Bhopal, only my pension case is not Delivered to Bhopal SBI CPPC Cell. 4 In this connection, as per instruction by SBI Main Br Katni I am regulary reporting to them after 2nd16th of every Month.& requesting them, But my pension case have not solved up to till date. 5 Myself & My family is mentally disturbed due to this problem and my family is surviving since Aug 2014.without pension. In case of any Unfortunate seen, the SBI organization & Manager SBI Main Branch Katni will responsibe for the incident . It is therefore requesting you that necessary action may be initiated to resolve my problems .& Take Strict action against responsible Employee of the concerned Bank. Thanking You Sir, Dt 03.04.2015, Yours Sincearly (Dr.Ravi Shanker Dubey) Village& Post Johila Distt.Katni M.P.483 501 Mobile No [protected]