State Bank of India [SBI] Complaints & Reviews

On[protected] I have transferred Rs.5000/- Through sms banking of sbi. after some time I have received a message that your funds transfer request was timed out. And my a/c was also debited with 5000 but beneficiary's a/c was not credited. Till now the amount was not reversed to my a/c. when I contacted customer care they are also saying that sorry we don't lodge any complaints or clarifications regarding mobile banking.so Iam help less now. even though I am out of station I tried to contact my home branch several times but no response.As i need them immediately to meet our family's personal and financial needs. please any body help me out. all the references no.'s are given below:
IMPS REF.NO.:[protected]received to me)
MY sbi a/c : [protected]
Nizamabad (shivaji nagar branch) branch code: 12970
date of transaction: 23-05-13
beneficiary's name: srinivas chary
beneficiary bank; Central Bank of India
beneficiary a/c no.: [protected]

DATE : 25/05/2013
Today i went to state bank of india kilpauk branch for reviewing my sbi life policy. Going to the counter they told go here and there, no body telling properly where to review the policy. At last they told to fill the chellan for it, but they don’t have. Again they sent me to go here and there. Then they searched in the computer and said i am new to this branch and i don’t know which folder it is. I requested for download from the internet, they told they are busy and they wont do and they asked me to go to nungambakkam branch to bring this challan. I told can i tell to manager, he is telling go and tell. His name is mahendran.
They are talking properly and he don’t know courtesy towards the customer.
Challan not available in bank means where should we, this we cant get in vegetable shop ?
Printing out, takes only minimum 3 mins, for that they asking me to go to nungambakkam branch. What is this ? For customer only they are working, other than that what they are doing. Management should take care of this.

I Am Mr Vidyananda Goswami Retired School Teacher have not receive my pension from the Month Of October 2012 to till date.I Have submitted all the official document to my SBI Asanbani Branch(IFSC Code: SBIN0012545 Address: ASANBANI, NEAR HATIA, RANISHWAR, DIST DUMKA JHARKHAND 816118) so that I get the Pension in time .I Have submitted The All Pension Copy received from my pension office in the month of September 2012 end .

Sir ,I am suffering from Heart disease and my treatment cost is very high till date I am Not revived my Pension .I am attached all the document to u.

So Sir Please Help Me and save me.

My PPO No Is : DMKEDN24763
SBI AC NO : [protected]

I got SBI Gold and more Credit card around
one year ago. with this credit card, I also got 2 supplement credit
cards for my family. I want to cancel all three credit cards. I tried
to cancel these card by phone or by post but customer care executive
refused to cancel these cards stating that my Date of birth is not
correct and even i emailed to them but the didn't replyed. While applying for credit cards, agent told me that these
cards are free and i don't have to pay any annual fee. But they are
deducting 26.97rs every month from June 2012. I want all my money
refunded and want to cancel all these credit cards immediately. My
credit card no's are as follows:
1.[protected] 4759
2.[protected]
3.[protected]
hope u will help me to solve my problem. its more thn 7 months i m trying to cancel these card so please help me

Dear Sir/Madam,

My self Pankaj Nath singh & I'm the customer of SBI bank.
I had withdraw the cash through SBI ATM of Rs. 2000 on 09/05/2013 two time but i got only one time transaction & i didn't get another transaction money so it's my request to you kindly refund my deduction amount (Rs. 2000) as soon as possible.My account detail has been mentioned below.if you have any problem you can contact me feel free.thanks in advance

Bank Name :- State Bank of India
Account No. [protected]
Branch of Bank :- ADB , Gopalganj
ATM Branch :- Ambedkar Chowk
Mobile No. +91-[protected]

Best Regards
Pankaj Nath Singh
Vill+PO :- Siswa
Dist - Gopalganj
Bihar

REGISTRATION MOBILE NO.FOR NET BANKING
state bank of india
Belwania Branch
Branch code-6286
A/C No-[protected]
Mobile No-[protected]
Name-Durga shankar upadhyay
Dear sir,

kindly register My mobile No for net banking sms alert for my SBI A/C No. [protected], Debit Card No.[protected] to my mobile No. [protected]

Thanks...

Respected Sir/Madam,
My SBI account - [protected] had been debited with 3 invalid transactions - 1)Rs. 6000 on 1st May, 2013, 2)Rs. 918 on 3rd May, 2013 and 3)Rs. 550 on 3rd May, 2013, all transactions indicating POS PURCH in mini statement. I had complained to SBI customer care on 3rd May, 2013 and also blocked my ATM card that day. The customer care representative said, "Your problem of Rs. 6000 will be solved in 45 days and problem of Rs. 918 and Rs. 550 will be solved in 10 days." I transferred the remaining balance to my another SBI account to avoid another invalid transactions.
After 2-3 days, I checked mini statement through SBI mobile banking and found that the amount of Rs. 550 was refunded in my account. After 10 days, I enquired about my both complaint and the customer care representative said, "We have got final report of your complaint and the report states that you have to give a written application about your invalid transactions at your home branch and then your problem will be solved." I asked the representative whether the money refunded after the written application and he answered in affirmative.
Next day, I gave the written application at my home branch - "Gopalganj, Bihar" but they said, " It is your mistake and we are not responsible for it and it is not possible to refund the amount debited."
So, I request you to help me in this regard and to get the amount back in my account. I shall be gratefull to you for this.
SBI Account No. - [protected]
Name - Surendra Kumar
Branch - Gopalganj

Thanking You,
Surendra Kumar
Mobile No. - [protected] or [protected]
Email - [protected]@gmail.com
Address - Prakashrani Palace, Yadavpur Road, Gopalganj, Bihar, PIN - 841428

non clearance of treasury cheque only by the branch manager professional misconduct
detail of cheque- account no- [protected] in branch of shankargarh allahabad 212108
cheque no- 210192
amount on cheque-172027
plese provide the remedies what the court think fit and proper


comlainant-
janhvi devi
public servent under the health depatment o[censored]p state government at chc shankargarh

Hello Sir!
I have a SBI debit Card issued on my Rankala Park,Kolhapur Saving Account no.[protected].
The account is having enough balance available for withdrawal but for the last eight months I am unable to withdraw from my account with this card.Every time it shows the Error Code 068.
I tried the customer care [protected] three to four times, but they say this code does not exist in their list so they don't know how to help.

Regards
Mayooresh A Sathaye.

Hello Sir/mam,
I m using SBI Credit Card since last 2 years. I have purchased a Camera Lens worth 15000 by using that card. I m unable to pay full amount so i have converted that amount into Flexi-Pay (24 Instalments) i have received a call from Bank to approved Flexi-pay. In my account it is showing APPROVED. But when i receive my Statement it is showing there aswell with Unless extra charge. Now they are calling me daily to pay full amount and charging me for not paying. Please solve my Problem.

Thanks.
Vipul Sharma
+91-[protected]

Now bank staff does not open new accounts. Customer
is asked to open the a/c ON-LINE at some specific Internet
Agency ,for which he has to pay their charges.
This practice appears incorrect ,as every customer is not
that much trained nor familier to internet. Bank should perform its
job as before. Question of privecy & secrecy is also there.

DEAR sir

Transaction for Rs 5000/- to airtel billdex on 18 may 2013, which is not ralated to me. the transaction done on card is not my transaction that time i was at my native place as well as i am not airtel customer.

please cancelled this transaction,on[protected] at 9.55.44pm sms was sent to me from LM-SBIRD on my mobile no. my passward has been changed. i hope this is foulty transaction on credit card.

- mangesh
[protected].

Sir, I applied for withdrawal Rs. 10000 from axis bank by using sbi atm card on 14/05/2013 at 19.54 PM. I found only receipts not money and already above amount debit from my account. My account no. is [protected] and branch code 5475 dharampur, dehradun. axis bank atm id is S1AN13212. I call many times to my home branch dharampur, dehradun, on landline no[protected], but nobody pick up the phone. So I request you to help in this. Thank you.

In SBI Koregaon Bhima Branch Pune),I am existing customer with DSP A/C and On requesting again and again from one year They haven't activated MOD facility for my a/c.Each month I used to go there and request the same each time, But they ignore always.They promise each time and disobey their own saying.. just give dates like as if in court.and site a reason each time.i complained on Grahak SevaSurksha also several times.But it isn't effective..What should I do..or these all services are fake or what?How they can behave so humiliatingly? There should be some rules for them also that they should provide good service, their irresponsible behaviour each time is irritating.Evasive answers each time are increasing incredibility about these type of services.They are all time non co-operative and discourteous.It has become unsustainable to grin and bear it much more.And behalf of that also they are just taking it casually and refuse their idleness and try to mislead.I have complained two times with complaint no.s OP[protected] and NE[protected]. They just send me messages like "your complaint has been attended to and closed after resolution"And on asking them about it they used to say "upar report karne ke liye, Aisa bolna padta hai,action krna padta hai ki result ke liye"type of out of place answers.I also mailed Principle nodal Officer.But no satisfied responses from there also.

ON[protected] I Mr M.Subbarao having an savings a/c no[protected] with SBI NELLORE TOWN branch applied creditcard through their agent zitendrasing stationed at SBI NELOORE FATHEKHANPET BRANCH. My application no is B-[protected].SO far I did not received any reply even after repeated followup i made.AT THE TIME OF APPLICATION THEY PROMISED TO ISSUE CARD WITH IN A MONTH.PLEASE REGESTER A COMPLANT

Hi,
This is jaspal singh from amritsar punjab & my saving acount no is [protected] . I would like to say that my balance deducted through atm servis 2 times rs 600 on the day was 1-1-2013. I had submit written complained to atm challan manager mr. manjit bhatia mob no is [protected] sbi gopal nagar branch amritsar but my problem is still pending for 2 month .He do not supporting me for this problem. He told me i was not manager this time amritsar branch. I want refund rs 600 which deducted 2times through atm. i submit complained to atm challan manager no action taken for this complained. I have already given to complained to sbi toll free no and my complained no is AT[protected]. Kindly help me for this . I am very grateful to u for this.


Thanks & Regards
Jaspal singh
Mob no: [protected]
[protected]

WHEN EVER I WANT TO TALK WITH CREDIT CARD PERSON I AM TOLD TO PRESS VARIOUS NUMBERS, ULTIMATELY I COULD NOT TALK WITH YOUR DEPARTMENTAL PERSON WHO CAN HELP ME OR GUIDE ME . LAND LINE NUMBERS KEEP ON RINGING THERE IS NOBODY TO PICK UP. I WANT A NUMBER WHOM I CAN TALK EASILY. PLEASE GIVE ME LAND LINE NUMBER OR MOBILE NUMBER.

It has been weeks that I am following up on the status to do one simple thing - Unlock my so called new Credit Card from SBI.

I had dropped an email asking to unlock the card on 6th May - No replies from SBI

Dropped an email to Kartik.[protected]@ge.com since I only received an Auto Reply from them.

May 13 - Got a response for additional details. Was replied back with few minutes. Still havent heard from these guys.

CaseID=[protected].

If somebody from SBI Cards is looking into this Please Help or else I will have to stop using this card.

I have been using SBI credit card (Card Number: xxxx xxxx xxxx 2420). On 6th of Feb. 2013, while working at office, I got a massage and email ( at 11.21 am) saying "Transaction of Rs. 3,000 is made on my SBI credit card at [protected]@WIKIMEDIA.ORG". At 11.28 am, I got a second message saying "Transaction of Rs. 13,659.93 is made on my SBI credit card at EVITERRA.COM. "

I was unaware of any such payments made by me, neither did I authorized anyone to use my credit card. Hence I immediately intimated SBI customer care regarding the FRAUD TRANSACTIONS and BLOCKED THE CARD at about 11:31 am on the same day. The customer care representative suggested me to fill up the DISPUTE FORM and send to the charge back department at SBI and assured me that if the
transactions were not done by me, it would be reverted to my account and I need not pay that amount during the billing cycle. I had send the filled form indicating both the fraud transactions to SBI CHARGE BACK DEPARTMENT on the same day.

I have registered an FIR at the local police station regarding the fraud. After about 3 months, I got the replay from SBI as

Dear Mr. Kedia,
Warm Greetings for the day!
We sincerely regret for the inconvenience caused to you on the matter addressed to us. We are committed to resolve the matter to
your satisfaction.
We would like to share with you that we have investigated the matter addressed to us regarding the disputed transactions dated
February 06, 2013 of Rs.14100.67 incurred at EVITERRA COM MOSKVA and Rs.3000.00 incurred at
[protected]@WIKIMEDIA.ORG. The investigation for these transactions has been completed.
We confirm that the transactions are valid as they have been performed in a Secure Electronic Commerce environment and have
been validated by your Card CVV and Date Of Birth over the Internet. Basis our records, the account was registered for VBV in
order to perform online transactions on December 06, 2012 and the password was sent at your registered mobile number.
Since, the said disputed transactions have been done using same online password and there has been no change found in mobile
number and online password, thus the liability for the transactions rests with cardholder.
Since the card is still in your possession, therefore the liability for the said transaction rests with you. and we urge you to clear the
outstanding balance of Rs.20756.72 at the earliest to avoid further late fee and finance charges on your card account.
Please feel free to contact us should you require any further assistance or clarification.
Yours sincerely,
Baljot Kaur
from Nodal Desk - SBI Card

What Shall I do?

i deposited a ( Cheque no. 327206 for Rs.96000/- drawn on state bank of india,lalitpur issued by head post office lalitpur).in my a/c no. 19766 at canara bank,vibhav nagar,tajganj,agra on 24th april 2013. when i did'nt got any credit in my a/c after 15 days i contacted bank ,they said we did'nt Recieve the proceed so we are not able to entertain you.they told me to contact the bank on which the cheque is drawn(SBI,lalitpur). when i contact to SBI customer care service no. [protected] they replied as you are not SBI customer we cant entertain you.then i went the SBI lalitpur personally they told me they didnt received the cheque. So, i came back to Agra , got the detail of despatch no. etc. from the Canara bank and enquire through the post office they showed me that it was delivered to concerned bank on 29th of april.i again went to the SBI, lalitpur given them proof of delivery now they agreed that we have received your cheque and we will send the proceed. till today on 14th may i have not received any proceed from SBI lalitpur, when i contacted SBI lalitpur on no. [protected] they are not attending the call.

please look into the matter and gave me the relief.

thanking you.