State Bank of India [SBI] Complaints & Reviews

Respected, sir

1. Ref our letter No 6944464/01/Per dt 11 Jun 2010.

2. The subject above letter mention is not reply till date.In view of the above mention letter may i requested to you to look into the matter personnally so that the remaining amount i.e. Rs 5000/ (Five Thousand) may please be credited in my account at the earliest pl.

3. For this act of kindness I shall ever be grateful to you.

Thanking you

Your faithfully

(Jay Prakash Singh)

Sir, I, Manoj Kumar De having a/c No [protected] with SBI Chinar Shoping Complex (10460)branch. my ATM card has been lost and i applied for a duplicate ATM card on 08 Jun 10. The branch is not ready to check and inform about the posn of the application within 20 days period. After 20 days i.e on 28 Jun 10, I came to know that my application not been processed and i have to submit one more application. This branch is also not ready to accept any application whose account held with other SBI branches. For the similar cases I have recd HDFC and PNB ATM cards within 06 days and from the branches where my account not existed. Inspite of regular visit for last 20 days I could not having e-banking facility for the above mentioned account, only I could submitted my application for e-banking facility on 25 Jun 10. Passbooks are not being updated for last 40 days due to printer not working as intimated by the branch. Moreover the staffs of the branch behave very rudely with the customer. Therefore you are requested to do needful by which i could remain your customar. My e-mail ID is manoj.[protected]@rediffmail.com and cell no is [protected].

I entered an amount of Rs 7000 to be withdrawn, however the machine only dispensed out six thousand in denominations of Rs. 500 x 12 just inorder to check that probably the error were corrected immediately withdrew another Rs 1000/- but the loss was mine as the total amount of withdrwal reflected 8000/- while I had only 7000/- in hand

Please advise this way in which my mony can be recovered - Thanks
Christopher
+[protected]

I Have deposited one cheque for Rupees six lakh fifty three thousand nine hundred ninety eight at Neamatpur CBS branch on 23rd june 2010.. The same was issued by IISCO STEEL PLANT, Chasnalla Colliery to me on 22nd june 2010.duly signed by DGM, Finance And AGM Finance of chasnalla Colliery.Neamatpur CBS Branch informed me that cheque could not be cashed as one of the signatory's signature was not scanned from Dhanbad branch, though the signature of AGM, Finance of chasnalla Colliery was forwarded to Dhanbad branch as authorized signatory of chasnalla Colliery Account lies at Dhanbad Branch Being retired person I am loosing daily interest for the above amount due to non transfer, which totally negligence of Dhanbad Branch,Therefore it is requested to look into it so that the amount may be transfer to my account with interest due from 23rd june 2010.

sir,
i am ex service man and having pension a/c in sitamarhi main branch state bank .letter concerning pay commission arrear was receipt by my parent branch in nov 2009. my ppo no. is008/14/B/13955/2006 and corrigendum pension payment order no. 08/14/B/CORR/51396/2009

It is really sad and dis-heartening to find people behaving in cities like Mumbai and dealing with educated people like Britishers used to treat uneducated Indians in small Villages. It is Highly Humiliating and Insulting to step inside the premises of State Bank of India, Konkan Bhawan Branch, CBD Belapur. The Staff is absolutely out of Control of even the Branch Manager and they need to be taught lessons in Manners.

Earlier in Jan 2010, My Dad wanted to withdraw money from his SBI account with core-banking branch at this very particular branch. At that instant we were treated badly and of-course the Withdrawal was denied. We Let Go the Matter.

Today Again when we entered and Inquired about opening a PPF A/C, we were handed over the Forms and told to come back with PAN CARD Copy and ADDRESS PROOF. On request of more clarification, we were told that Vodafone Bill will also suffice and except Phone Bill nothing will work.

When we reached the Bank again to submit the form, what started was a series of bouts and insult. 1 Person is ready to accept 1 thing and the other simply denies it. amist all confusion and rude behaviour, even the Branch Manager felt helpless to Open a PPF Account for us.

Dear SBI Authorities, Please explain following that for Opening a PPF Account
Qns 1- Do we have to satisfy personal egos of the staff ?
Qns 2- Do we have to relatives/Friends of the Staff?
Qns 3- Do We have to be treated like slaves and third grade citizen?
Qns 4- Most Importantly, How do you expect the customer to behave with the person in your bank when she does not know how to talk?
Qns 5- On Personal Note, How do we control the urge to Punch down such foul mouthed lady.

Frankly, if the PPF Account cannot be opened or if you do not want to open, Please tell us" I Will Not Open for You, Look Somewhere Else". and that will suffice for us. I did not visit the branch to get insulted and loose my night's sleep.

Please help.

I have requested SBI Sambhar Lake(Rajasthan) to transfer my PPF account no 01P0090016 old no SBI/SBR/106 to Ramesh Nagar Head post office Delhi-110015 on 22nd Dec 2009 through Ramesh Nagar HPO. I have been following through various reminders. My account has so far not been transferred even after 6 months now. Kindly expedite the matter.
Prachi Hurkat
Phone :[protected]

I have applied for SBI credit advantage plus card in year 2009 in SBI local agency located at Ahmedabad, my application No. is[protected], but the meanwhile i have received the letter from Shri Manish Dewan, HOD-customer services, for non accepting the proposal of card vide letter dated[protected] and assured to refund my depsoit for Rs. 1450/- in 15 days in my bank account.

However, after lapse of 6 months no refund has been received in the bank, nor the representative of customer care employee are able to solve the problems of my refund amount. I have made several complaints vide complaint No. [protected] to Shri Ajay,[protected] to Shri Avinash,[protected] to Miss priyami.

Lastly one of customer executive Mr. Ranjit to whom i have discussed the matter on[protected] and given entire detail fo my application and deposit amount and he assured me that, the amount will deposited in your account in 7 days. These is the how SBI bank who are cheating the public by means of issuing credit cards and collecting deposits.

Dear Sir,
I had applied for the ATM card as on[protected]. but atm card do not issue to me. Then i applied for second time again bank not issued me ATM card. I applied third time and personally met with the Branch Manager but he misbehavior with me. and told your ATM card sent by post within one week but now two month passed but still i don't get ATM card. Please suggest me but i can do. My Name is prittam chand and my A/c No. is [protected]

This is bring to your kind notice that I had submitted 2 times H PIN form to your centre but both form has been rejected due to signature not matched with application form,This reason is explained by your executives.



I want to know if an applicant is provided all detail (mandentory) in the application form & Dully signed By applicant, What is the logic to reject it .



Are You mentioned in the H Pin agreement form that signature on appliaction form and H PIn should be same.



So I think your team is doing my hersment not supporting to me .



Kindly look in to mettar ,this is not a reason to reject a application form.



Are your services is much better than A Bank ?

Bank isalso consider some deviation in signature?





Your kind support is highly expedite pl.



3RD CLASS SERVICES IN INDIA ? STILL I COULD NOT UDERSTOOD WHY PEOPLE ARE INVESTING IN THIS ?
SENIOR OFFICERS BEHAVIOR & RESPONSIBILTY ARE CARELES ?
PL DO NOT INVEST IN THIS COMPANY ?????????????????

Sir,
Due to lost of SBI ATM Card at Bhubaneswar. I immediately rushed to the nearest SBI Branch and got the toll free number and blocked the ATM Card. The Customer Care of SBI gave me one Code number. I went to the Paralakhemundi State Bank of India and applied for a fresh ATM Card. I have also quoted my code number for blocking the card. The ATM card was lost on 26th April. I applied for a new one after two days. In the meantime two months have already been passed. But I did not receive the new ATM Card as a result of which I am facing lot of problems. On enquiry at SBI Paralakhemundi, it is ascertained that the ATM has not yet been issued from Mumbai and the Staff of the SBI insisted me to apply the same again which I refused. Under the circumstnaces, Please let me know that , Shall I get the new ATM card.
My account number is [protected]
Name : G.Rama Krishna Rao
Address: M.I.Division, Paralakhemundi.
Mobile No.[protected]
Email: [protected]@rediff.com

Dear Sir, Im Prakash B.E., MBA, Working as an HR manager in MNC BPO campany. Im basically from Kallakurichi town, Villupuram District, Tamilnadu-606202. My father and i(already i own one a/c) went to sbi kallakurichi branch to open new bank savings a/c for my father. When i enquired about the a/c, nobody in the bank given me proper answer everybody in the bank treated us in very harsh manner myself and my father get insulted by the . Manager. Finally they said no more new savings a/c and asked us to leave. i have one question to all bank staff why you people treating the a/c holder as an bonded labour. You cant give simple hospitality for the a/c holder. If you got job in bank you all think that you are the god of all, thats why you people are insulting from elder to younger. Im totally ashamed of holding a/c in the SBI bank. Pvt., bank like ICICI,Axis,Standard charted,HDFC,IDBI are 1000 times better than SBI,IOB,Indian Bank Heartly congrats for your energetic scolding job. Regards Prakash

Forwarded Message: Re: SBI Card Monthly Statement for Account Number: [protected]
Re: SBI Card Monthly Statement for Account Number: [protected]
Monday, 28 June, 2010 2:56 PM
From:
"subba rayal reddy" <[protected]@yahoo.com>
To:
sbicards.[protected]@ge.com
Dear Sir/Madam,

I didn't initiate transactions of newly issued SBI CREDIT CARD in 2005 itself and no dues from my side and many times informed to your notice, but still getting SMSs & e mails.

Therefore, please review once again to stop such messages.

Thanking you,

Yours faithfully,
D.S.RAYAL.

--- On Sat, 26/6/10, sbicards.[protected]@ge.com <sbicards.[protected]@ge.com> wrote:


From: sbicards.[protected]@ge.com <sbicards.[protected]@ge.com>
Subject: SBI Card Monthly Statement for Account Number: [protected]
To: [protected]@yahoo.com
Date: Saturday, 26 June, 2010, 9:29 PM

Dear D S RAYAL,

Please find attached your Monthly Statement for SBI Card Account number [protected], dated 25 Jun 2010.

TO VIEW YOUR PASSWORD PROTECTED E-STATEMENT PLEASE ENTER YOUR 16 DIGIT PRIMARY CARD NUMBER ON OPENING THE STATEMENT.

We thank you for using the SBI Card and take pride in having you as our customer.

Assuring you of our best services at all times.

Best regards,

SBI Card

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On 15.05.2010, I have withdrawn an amount of Rs. 1500.00 from my Savings Bank Account with State Bank of Hyderabad from SBI's EME Circle 2nd ATM _ID S1CC00057358. Although, the money came out from the ATM but before I could take it, it has gone inside the ATM. Though my SB account has been debited by above amount but I could not get the cash from ATM. Immediately the matter was reported to SBH Vadodara authorities by me from ATM itself. The SBH authorities have immediately lodged the complaint with SBI Switch Centre, Mumbai and the result was "complaint successfully lodged". Although, more than one month's time has lapsed, nothing has been done from your side and the money is still not credited to my SB Account till date. In view of above, subsequently, the matter was again taken up by SBH authorities with SBI, Gorwa Industrial Estate Branch vide their letters dated 14.06.2010 & 21.06.2010 for immediate resolution of this issue but there is no response from their side also. As such, it is requested to kindly arrange to solve this problem & credit the above amount in my savings bank account no. [protected] of SBH, Vadodara branch at the earliest.


at bhalerao
5th floor, VUDA Bhavan, L&T Circle,
VIP Road, Vadodara-390 018
(M[protected]

DEAR SIR
MERA NAAM IMTEYAZ QURAISHI BRANCH CHAINPUR (3360) ME MERA A/C N. [protected] HAI
MAINE SMS ALERT KA APPLICATION BRANCH MANEGER KO 17/02/2010 KO
DIYA HAI LEKIN UNHE YAH SUBIDHA MALUM NAHI HAI
MAI AAPSE NIWEDAN KARUNGA KI MERE MOBILE N. [protected]
PAR SMS ALERT CHALU KRANE KI KRIPA KARE.

I had held a SBI Silver Credit Card with Account Number [protected]. I had sent a letter for closure of my card account in March 2005, as I had lost the original card & some transaction was done on it without my knowledge. I had a tough time convincing SBI call centre about the transaction & they insisted that I pay the amount. This was continuing for months & hence I finally decided to close the card account through settlement as I was also not willing to pay the amount I had not spent. An agreement was reached in march 2006 for settlement of the card for Rs. 14,800 to which I accepted & this was made through cash. Further the collection agent who came to collect the payment also told that the account is closed & there would be no problems on this further.

Off late I started receiving calls (from Chennai collections[protected] stating that balance is pending to the card account & legal action will be taken if I don’t make payment on the same. Now is this my fault for your people not doing the work on closing my account on time or have you reviewed it?

When a transaction is not done on my behalf, it shouldn’t be ethical for the bank to bend rules & make me pay for it. I’ve not changed my mobile number for the past 10 years & could have cheated the bank by not opting to pay the settlement amount as I was going to a remote location. What would you have done then?? Please learn to differentiate customers who are honest in their approach. Take this matter into consideration & do the needful to close the account. Honest credit card payers shouldn’t be de-motivated by such acts of such a reputed bank.

Dear sir;
I am a student and want to open an account in your bank for the purpose of SGS(State Government Scholarship). On approaching your Masjid Bunder Station branch various times, your staff member is continously denying me of the New Account Opening form and said that i should have a pan card. I told him that I have an Election ID card, Domicile certificate, Ration card, My college ID card, also one of my brother has account in this bank but he still deny me of gving form. I am a student so i don't need a pan card also it is not necessary for a student to have a pan card for opening an saving account,also a common man can also fill form no. 60 if he doesn't have a pan card, than why your staff member is denying me the form? You make lot of advertisement to open an account in your bank, Is this is your commitment? Is this is the way you treat to your customer?
I request you to look into the matter and take strict action.

Your faithfully
M. Salman

Dear Sir,

I was working in Zeppelin Mobile system India Ltd. (HO based in MP) Mumbai Circle, Due to recession company ask my resignation and i did the same from 20th May 2010.
But after my resignation my salary Account with State bank of India, MG Road Branch Indore (A/c No- [protected]) has been blocked by Bank.
When i ask to Bank They tell your company inform us to Block your account and when i ask to company they say we have not give any information to bank.
kindly suggest me how can i withdrow my personal money save in my A/c
Please help

thanking You
deepesh gharat
[protected]

It's more than 4 months I lodge the complaint reg ATM Transaction of Rs. 10,000, where cash did not come but debited to my A/C.
Now, SBI just said that, they cant retun my money back, becoz as per there record the transaction happened....
It's really very unprofessional reply I received from such a huge PUBLIC Organization...They usually do this practice and escape saying all these excuses. It's very disappointing, on the name of pulbic Org., they are not at all serving the public. We know that SBI has the highest No ATMs across India, but what is the use if they are just not managable????

I'll never advice anybody open A/C in SBI, henceforth...Rather we sud go for Prival org...they are really good at all these. Its a big question are thse so called public Org are really serving Public???

Thanks
Nidhi Jha
+91 [protected]

I applied for issuence of ATM card, Rs 200/- has already been deducted from my account on 13.4.10,but up till now I neither received ATM card nor any information has been received in SBI, where my account.
Akram Ansari
Assistant Civil Court, Motihari (Dist-
East Champaran
Account No. [protected] SBI Main Branch, Motihari