I had tried to withdraw a sum of Rs. 800/- from ATM of SBI, Olavakkot branch on 21/12/2008 but though the slip came showing withdrawal of Rs 800/- , I did not receive any money even though waiting for 5 minutes. Subsequently, I withdrew Rs 800/- from SBI ATM Coimbatore railway station on 21/12/2008. On checking my accounts on 23/12/2008, I found to the surprise that a sum of Rs800/- had been debited my account on 22/12/2008 even though I had not visited any ATM on that day.I imedietly submitted a complaint to the Branch Manager,SBI, Olavakkot branch. Even though repeatedly inquired with the concerned officials of the branch, I was told that the matter was being investigated. Only on expressing my displeasure on 25/08/2009, I was debited the above amount. since I had submitted my complaint on 23/12/2008 and as per RBI directive vide RBI/[protected]/100,DPSSNO.101/0210/02/[protected] ofJuly 12,2009 it was mandatory for the Bank to reimburse the disputed amount within 12 working days,i.e.04/01/2009, (I was reimbursed the amount on 25/08/2009)I ameligible for compensation of Rs100/- per day from 04/01/2009 to 25/08/2009,i.e.Rs20200/- for 202 days. There was no reply from the Branch Manager, General Manager, Complaints Redressal Forun, Thiruvananthapuram , Reserve Bank of India CONSUMER REDRESSAL CENTRE. I had lodged a complaint with the Banking Ombudsman, Thiruvananthapuram on12/10/2009 apart from receiving the acknoledment for my registered post, I have till date not received any communication from Ombudsman regaeding my complaint. shoul I approach comsumer court for redressal of my complaint?
Aug 14, 2020
Complaint marked as Resolved
State Bank of India — complaint related to security
my client AMIT KUMAR s/o SHRI RAM JEEVAN lost his passbook & his scholarship is debitted by anyone else.he is very poor person and when he complint about this ,the bank manager is saying that you hav debitted the money .when he gone to take a new passbook, Bank manager misbehaves with him.my complaint is that " in branch(SHIVRAJPUR BRANCH(11203)) there is no facility of checking photo & this may cause a great problem for a bussinessmans.
Geeta Gupta
jila adyaksh
mahila morcha
kanpur gramin
BJP
Mo.No.[protected]