State Bank of India [SBI] Complaints & Reviews

i have opened 45 days before my salary account in sbi (kacharakanahalli) branch.i have given two address ,my house address and my company office address .but my company closed their office due to some reason. i asked to manager regarding ATM card that branch manager tolds me that we send ur atm card company office address but ur office was close .and they (b....y f...r) send atm card return to delhi without inform us.i am asking last 30 days when i ll get my atm card ,they tolds me it will come very soon.help me regarding this metter.......... i allready registered one complain regarding this metter 15 days b4 in sbi customer care and complain number is CC[protected]

This is Jai jain from Gwalior,I have a problem during the use of ATM banking that happened in noida It was as follow :


On 11th December i have to withdrawl some money (3000 rs) so i reached an Bank of India`s ATM (ATM ID - AND8020) situated in Noida`s after follwing the required process.......few minutes later its show me msg. "YOUR TRANSACTION TIME OUT" and give me back the card.

I tried it again and the response was same..then i reached to SBI`s ATM(ATM ID-S1AN[protected] when i did transcation(of rs 3000/-) it show me that 6000 rs has been reduced from my account while i just withdrawl 3000 rs.
I withdrawl 3000rs but they reduced 6000rs from my account

When i raise this issue with deaprtment (Through email) they give me a ticket number for future reference which is CC[protected]


I also contact to local branch (where my account exist) they give me another no. AT[protected].

Now when i check the status of my complaint it tell me that complaint had been closed , but i still doesn`t get my money back.


Now i raise a fresh complaint thru your online system and it give me another ticket number
that is CC[protected].

when i contact to local brach regarding this ticket number they give me another no. AT[protected] .

They refuse to accept my hand written application in concern matter.

After almost 60 days i didn`t recieve my money back.



Regards


Jai jain

I have a SBI ATM card issues in Feb-2004. I have been using it since last SIX years. Now due to prolong use, i am frequently facing read error from its magnetic strip.

When i contact the bank they told i will have to pay Rs. 200/- for its replacement. SBI already charges Rs. 50/- per annum for this card.

The card do not have infinite life. Thus the replacement charge should be Nil after few year o[censored]se.

Respected Sir
my name is Gulshan Ara my A/C no. [protected] & my ATM card no.[protected]. i changed my pin no on date 29/12/09. after some days i forget my pin no & my ATM card is blocked.
So i request you please unblock my card and please send my pin no. on my mailing A or my mob. no [protected] begin_of_the_skype_highlighting [protected] end_of_the_skype_highlighting begin_of_the_skype_highlighting [protected] end_of_the_skype_highlighting. my old pin no. 3681

you're faithfully

Gulshan Ara
Paharpur(Bihar)

i have booked cricket match tickets by my sbi debit card in jaipur rajasthan.
but cricket authorities cancelled the tickets due to some technical problem.
my ticket vouches number was [protected]
and sbi transaction id was- pos prch[protected]feb-2010

cricket authorities told me that money sattlement will be completed with in 3 days
but today is 8 day from booking.

please do some thing in my matter, i am sbi customer from years.

contact no [protected]

I hold a SBI Credit Card for more than 10 years About 4 months back I got a call from them informing me that as a valuable customer for so many years they offer a Holiday Package of three days and Two nights and a Fly High! offer free. I was informed that an amount of Rs.6067/ will be charged to my card account,I agreed forthe same. They have an understanidng with Heritage India. After deducting the amount they ent a brochure informing me to choose the destination (only in south India) I chose three different places viz., Goa, OOty and Kerala. Of this they sent they sent me a mail asking me to to confirm Air ticket to Coimbatore by Spicejet and directed me that I should pay the airport Charges of Rs.1829/- whereas the ticket itself is Rs.1830/- So the offer (Free Ticket) is for Re.1/- only I refused to go for that and asked them to confirm the booking of Hotel. In the meanwhile I sent five mails to them asking them to confirm the hotel Atlast I got the confirmation that my hotel booking is done for 5th and 6th March 2010. Again here the cost of the hotel is Rs.4600/- only But they charged me Rs.6067/-. After lot of mails they are not giving me a facourable reply. As I have to arrange for my travel I booked train tickets on 4th and 7Th for return journey Are they right in charging me Rs.6067/- when they actually pay rs.4600/- Can I claim back the difference amount If so how? I fail to understand why SBI Cards enter into this kind of arangement with Heritage India. Is it only to cheat people. I retired from SBI recently. Can I take this matter to a consumer court for not allowing me to fully utilise the money that I sent.
Kasinathan S

The arrogant behaviour of Mr Manohar, dealing with the pension accounts at SBI, Perambur Branch and ill treating elderly people. The Existence certificate was given in Jan 11, 2010. I am 72 years with a history of Brain stoke, so unable to stand or walk for long, went personally to meet him & affix my Thumb impression. He is sitting in 1st floor and behaving rudely not replying properly. Till date pension not received since Nov 09. today[protected] again i went & sat in SBI, Perambur, Chennai, his reply is still rude. Request Mr Chairman to give respect for the elederly people, when dealing with our pension which is our saving for 35 years of toil & service. The Branch Manager is not competent to handle the situation at Perambur Branch. He should also be questioned by his authorities.

When my daughter-in-law & my wife was explaining about my inability to stay long, he was making remarks of my inability.

The Honourable Forum should take some steps for proper treatment of Pensioners. One could see the plight of Pensioners who are always accompanied by thier family members with crutches / walkers. The pension department is at First Floor. Expecting the pensioners to climb narrow steps, when the ground floor space is not given for them, is ill treatment of elderly people.


Regards
E Balasubramanian.

I am Pavan Chandra Sekhar.K, working as Engineer, ESSAR STEEL LIMITED, Visakhapatnam. My salary account (A/c No [protected]) is in SBI Kirlampudi layout Visakhapatnam. My contact number is [protected].

On 4th Oct 2009 night at around 2130 Hrs (displaying as 5th Oct 2009 in my account statement) , I tried to draw an amount of Rs. 4000/-(INR) using my SBI ATM card. The transaction was declined and the amount was deducted twice. The transaction number is “6483” and Axis bank ATM Id is “S1AC369”. I have given a complaint in my branch on 5th Oct 2009. They have put a complaint in service desk. On 15th Oct 2009, I received 4000/- for the original transaction. The second amount i.e., the amount that was deducted with the same transaction ID (6483) and ATM ID (S1AC369) as the previous, I did not received.

On 02nd Dec 2009, ATM AGM has sent a reply to the accountant in SBI Kirlampudi layout branch stating that he would deposit that amount in Accountant account within two to three days, and after receiving that amount, the accountant has to credit the same in my account. But, I did not receive that amount yet.

Later, I called upon [protected] and launched complaint on Jan 7th 2010. They has given me Hyderabad SBI branch number. I called upon that number several times. They are not lifting the phone. I was given a ticket number and the same was closed on 15th of this month stating that my issue is taken care of competent authority. I went to bank and enquired about the same. They said that they did not receive any information regarding that. On 24th Jan, 2010, I asked them to reopen the complaint that they have placed previously. Again the same thing has happened. But, I did not receive the amount yet. I again called [protected], they asked me to be patient for some more time.

It has been four months since I launched complaint. I have made calls to local authorities and [protected] several times. I went to SBI kiralmpudi branch several times. But my issue was left unsolved.

I am not knowing what is happening…………..

So, I request you to kindly look into this issue and do the needful at the earliest.

Dear Sir,

Greetings!

I requested to transfer my SB Account from Okha to Jamnagar Branch 6 months before as i was posted there in Okha and was posted again in Jamnagar on transfer. When i esquired about the procedure to transfer my account whatever they told me i have submitted. But i didn't take any receiving at that time. Freshly again i requested on 13/11/2009 for the same matter. This time i took the receiving and was told by the officer that my account will be transferred within 15 days. But so far neither i received any confirmation nor my account have been transferred.

In view of above fact, it is requested to do the needful in the matter at the earliest.

Thanks & Regards
Binay Kumar
Jamnagar

On 9th Dec 2009 I use my ATM card for taken money but sorry to inform you that my a/c NO:[protected] debited but have not received the cash. I have also inform the complain to their toll free number and their tkt no: ATI 18456808 till date no response received or got my Rs 2000/- My account is maintained at SILIGURI BR ( code No: 0184) pl look in to the matter.

THIS IS THE COMPLAINT LODGED TO SBI CUSTOMER COMPLINT
SERVICE IN BHUBANESWAR & MUMBAI THREE MONTHS BACKS WHICH IS AS FOLLOWS:
"Please note that rupees Twenty Four thosand -Cash was deposited in your SBI ( Branch -College Road -
Balasore -Orissa Code-No-10252 In SBI- S/B A/C -[protected] in Kalikapur Branch -Kolkata -Code-3907 ) on 13.11.09 . The same was credited tothe account with deduction of ( INTER CITY CHARGES[protected] RS 48/ . Subsequently the ammount Rs. 24000/ was debited , showing error & fresh credit Rs 22,500/- was made. Please let me know what was this Rs 1500/- difference/deduction.
>&>&Please note that I had lodged repeated reminder on this issue for over last two months to dgm.[protected]@sbi.co.in & help.[protected]@sbi.co.in , but till date no explanation /action is taken from the SBIBalasore/Bubaneswar Offices."

NO ACTION /RESPONSE FROM ANY BRANCHES OF SBI SINCE LAST THREE MONTHS INSPITE I SUBMITTED SCANNED COUNTER-FOIL OF THE BANK DEPOSTION RECEIPT.

IT IS REALLY SURPRISING THAT LARGEST NATIONALISED BANK OF INDIA SHOWS SO UNPROFESSIONAL ATTITUDE TOWARDS CUSTOMER COMPLAINT & ULTIMATELY I AM SUFFERING FOR THEIR FAULT , WHICH THEY ARE NOT READY TO ACCEPT .

SBI MUTUAL FUND /SBI ONE INDIA FUND -DIVIDEND
FOLIO NO 8218033
dividend not rec and also not rec the statement of account .
sb account no[protected].sbi .

Asst.General Manager,
Centralized Pension Processing Cell,
State Bank of India, Chandni Chowk,
Delhi.

Dear Sirs,

Sub : Non-Payment of Family Pension & balance 60% Arrears to my mother.
Ref : My Complaint No.2249 dated 31.10.2009 lodged with you.

I have lodged my above complaint with you regarding non payment of family pension and balance 60% arrears, to my mother Mrs. Shanno Devi (Bank Account No.[protected]). It is regretted to note that even after a lapse of considerable time, the pension and arrears have not been released, so far.

You are therefore, reuested to kinsly look into the matter and arrange to expedite the release of pension and arrears through her account No.[protected] (standing in Kathgodam branch : Code No.3389).

Sir, it is also mention here that my mother don't have any other source of income and she is facing heavy financial problems to meet her daily needs. So, I request you to take a sympathetic action and arrange to release pension & arrears as early as possible.

Hoping to receive a early & favourable action.
Thanks,
Yours faithfully,

Anil Kumar Saxena,
Phone No.[protected] & Mob.[protected].

Dear Sir,

I have got sanctioned Rs.28 Lakhs Home Loan from SBI - RACPC - Bangalore. Now I am planning to go for registration and asked to limit my loan to Rs.19 Lakhs only. The bank is refusing to give fresh letter amending the Loan Amount and also they ask me to pay Rs.10,000/- for MOD charges.

MOD charges are applicable only for Loan amount greater than 25 Lakhs. Though my sanction amount is more than 25 Lakhs, I want to avail only 19 Lakhs for the final dispersement so how can the bank ask for MOD charges

Thanks,
Narendra.

Dear Sir/ Madam,

I had applied for Demat account on 2.12.2009 in SBI,CHIMNABAI ROAD, LUNSIKUI, PO-MALESAR Branch Code: 4193 City/State: NAVSARI, GUJARAT
Pincode: 396,445
But today 2month have gone passed and till date i had not received any response from your side. While SBI says it will be open in only 10 days.

I contacted to concerned person many times but he said that this is not in his hand it will be done by Ahmedabad Head office any Jigneshbhai is handling. So i want to know that who is responsible for the delay of 2 month.
Please clarify for delay of 2 month.
And also in my personal information my email id is also wrong it is given of jignesh's mail id so it is my humble request to look after and pls give me response as soon as possible.

Please sort out this as early as possible.

To,
The Manager,
SBI ASSET MANAGEMENT COMPANY LTD,
DURGAPUR BRANCH OFFICE,
CITY CENTER
DURGAPUR-713216

REF:- CHEQUE NO 118741 dt 05/06/2007 of Rs 5000/ UTI BANK.

Sub : Non receipt of SOA SBI INFRASTRUCTURE FUND (NFO)

Dear Sir,
I have applied for SBI Infra. Fund by above said cheque but I am very sorry to inform you that I have not receive any account statement till date.
I therefore request you kindly look into the matter very seriously let me confirm my deposit at your earliest and obliged.
Thanking you,
MOUSUMI BASU
Vill +PO-KHERUR
Dist-BURDWAN
WB
713125

My SBI demat account No.esi50911 has been closed. I have received a message from helpdesk on 24.7.2009 also. But an amount of Rs.386/- has been debited to my sbi savings account on 3.2.10. I sent a mail to help desk on 6.2.10 and they replied on 7.2.10 and advised me to send this querry to querydb.I have immediately send a mail duly forwarding the message received from helpdesk. They querydb sent reply that my account is still active.

Sir,
On 6/2/10 I went and stood in queue for depositing money in the account of a customer of Guwahati at around 10.30 am but when my turn came the cashier at the receipt counter turned down my request by seeint the account number saying that amount can't be credited in outstation account till Feb 11. Same is the treatment at Old Daily Market Branch Dimapur. May I kindly be informed if the SBI has passed any such kind of regulation,please. If not why are the customer harassed and mentally tortured?
Vijay Prasad

To
The State Bank of India,

Dear SBI Management,

I have applied for max gain home loan from SBI in 2009, and got it sanctioned as max gain. At the time of signing all the documents at the RASCC , Thane , I specifically asked the RASCC official whether the loan is sanctioned as max gain as per my application for max gain and she confirmed it so.

Then very happily I signed all the documents...

I had deposited a cheque (Cheque No. 936160 of ICICI Bank, Cannaught Palace Branch) of Rs. 3802 in my SBI Branch-Kamptee Cantonnment bank account number [protected] on 15th of December'2009. But the cheque is not cleared as on[protected]. Although, I requested Bank officials many times, but they did not give me any clarification. I also requested them to give me the status of my cheque in writing.