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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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S
sanjeev tyagi
from Noida, Uttar Pradesh
Jan 28, 2010
Resolved
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I HAVE PAID MY CREDIT CARD DUES THROUGH PAYNET ONLINE FOR AN AMOUNT RS.10000/- THROUGH ICICI BANK.

TRANSACTION REF NO. IS MICI[protected] dtd 28.01.2010 time 12:16:01

I HAVE NOT YET RECEIVED AN E-MAIL FROM PAYNET NOR THE SAME IS REFELECTED IN THE PAYMENT HISTORY. MOREOVER, THE AMOUNT HAS BEEN DEBITED FROM MY SAVING BANK A/C OF ICICI BANK AND THE ONLINE CONFIRMATION RECEIPT INDICATES “TRANSACTION FAILURE” WHEREAS ON SCREEN IT WAS DISPLAYED AS “SUCCESSFUL”



IT IS REQUESTED TO PLEASE CLARIFY THE ABOVE ANAMOLY AND STREAM LINE THE SYSTEM SO AS TO AVOID CONFUSIONS/MISTRANSACTIONS IN FUTURE.
Aug 14, 2020
Complaint marked as Resolved 
Dear Sanjeev,

We apologise for the inconvenience caused.

Please write to us with your contact details and account number at [protected]@icicibank.com (Subject line: UID 201865). We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.
You can complain to ICICI about this and If they don't agree, then You can complain to the consumer forum for this, it is more easy
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    G
    Gopal Raturi
    from New Delhi, Delhi
    Jan 27, 2010
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    i made a transaction of 500/Rs. at SBI ATM sec 16 Vasundhara Branch but i got only 100/- and 500/Rs. debited from my account. I Met manager but he is showing helpless. I have slip and transaction number and a person contact number as eye witness.
    They can easily verfiy it as from the time of transaction.

    Please suggest how can i get my cash back.
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      D
      Dr Yuvraj Ramchandra Kaginkar
      from Mumbai, Maharashtra
      Jan 27, 2010
      Resolved
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      Dear sir,

      I have applied SBI credit card through your sales executive. (this is the second incident)
      He has taken my all documents along with my application.but still i am not recived my new card or satus. Please give me a feeed back as early as possible.

      My application number is S[protected]

      Date of Birth:- May 17th, 1977

      Mob no; [protected]

      thanking you,

      with regards,

      Rajeev Gupta
      Aug 14, 2020
      Complaint marked as Resolved 
      Dear sir,

      I have applied SBI credit card through online& your sales executive .He has taken my all documents along with my application.but still i am not recived my new card or satus.Please give me a feeed back as early as possible.

      My application number is[protected]

      Date of Birth:- oct 12, 1984

      Mob no;[protected]

      thanking you,

      with regards,
      Avadhesh kumar thakur
      Dear Respected Sir,

      My Name is Kiran Kumar From Visakhapatnam, I want Details of the Lic Credit Card


      Thankyou,
      Dear Sir
      I Have Send my L I C Credit Card Application on dt of 5/12/2009 till i have not recieved any credit card from you.Courier Details Doct no of F[protected] dt-5/12/2009.Please reply me immediatly,

      Regards
      Sahadev S R
      [protected]
      SIR,
      kindly send lic card .I have send U require By fax @agency status verified by branch manager on dated 11-feb-2010 02:16.



      m r haque
      0108628N
      [protected]
      varanasi
      Dear Respected Sir,

      My Name is Devilal R prajapati From surat, I want Details of the Lic Credit Card

      D.O.B.:29, 01, 1972

      M :-[protected]

      Thankyou,
      Dear Respected Sir...
      I want details my Lic Credit Card Applicatin
      My, Name is Mrs.J.S.Jagtap, phaltan dist.satara Mh.
      Mobil..[protected]
      Email. [protected]@gmail.com
      Thankyou
      dear sir my name is jageesh parshad bishnoi. i not risived my cared

      Jagadish parshad bishnoi
      mobail no. [protected]
      Dear Respected Sir,


      my name is shaik bajit basha, i am from guntur city andhra pradesh.
      my D.O.B. is 25/04/1975 my mobile number is [protected]

      thanking you
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        N
        Narendra Pal Singh
        from Noida, Uttar Pradesh
        Jan 27, 2010
        Resolved
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        i am a exixting costumer of SBI. During 2006 i took car loan from SBI Main Branch, Rampur, U.P. for which a sum of Rs. 5000/- per month was being deducted from my saving account No. [protected] , bank code 0702. During 2007 i repaid the whole loan amount but till date Rs. 5000/- per month being kept pending showing against me due to which i am unable to draw amount already available in my said account. please do the needful as soon as possible so that i take out my money deposit in said saving account.
        Aug 14, 2020
        Complaint marked as Resolved 
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          R
          richa arya
          from Mumbai, Maharashtra
          Jan 26, 2010
          Resolved
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          sir ,
          i paid the application fee for po exam but not registered online yet as i cam to know that appearing graduate candidate are not elligible.will i get the application fee back foe the same.if yes then what is the procedure for the same?
          Aug 14, 2020
          Complaint marked as Resolved 
          Sir/Madam,

          I was deposited the application fee Rs. 500/- for SBI PO exam but not registered online yet as i came to know that I am not eligible due to less than 60% marks in 12th.Will i get the application fee back for the same.if yes then what is the procedure for the same?

          Deposit Branch Code: 11034 Ellora Park, Vadodara
          Journal No. :[protected]
          Deposit Date: 27.02.2010
          Rs. 500/-

          Thanks & Regards,
          Pankaj Agarwal
          [protected]
          I have deposited the application fee Rs. 500/- for SBI PO exam but not registered online yet as i came to know that I am not eligible.Shall i get the application fee back for the same.if yes then what is the procedure for the same?


          Pls contact [protected].
          Sir,
          I have deposited the application fee Rs. 500/- for SBI PO exam[protected] vide your advertisement no.-CRPD/PO/AB/[protected]/02 but could not register online.Shall i get the application fee back for the same.if yes then what is the procedure for the same?

          Deposit Branch Code: 0721
          Journal No. :[protected]
          Deposit Date: 23.06.2010
          Rs. 500/-

          Thanks & Regards:
          Kumud
          [protected]
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            P
            Pradeep Khanna
            from Coimbatore, Tamil Nadu
            Jan 26, 2010
            Resolved
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            Dear Sir,


            I retired as Group Captain from the IAF. My pension pay order no. 08/14/A/0228 of 2009 was forwarded by Office of the DY Controller of Defence Accounts (AF) New Delhi-10 for payment to SBI Branch Air Force Station, Jodhpur for crediting into my Account No. [protected].


            The necessary papers in original were forwarded by the SBI Branch Air Force Station, Jodhpur-342011 to
            SBI, Pension Centralised Processing Cell , Second Floor, SBI Building , Chandni Chowk, Delhi-110006 by courier on 11th December,2009.


            So far the amount is not credited in my account. On checking from the Branch Manager, SBI AF Stn, Jodhpur, I was told that the SBI, Pension CPC, Chandni Chowk, Delhi-6 has informed them that the original papers sent through courier are not traceable, so they cannot credit the money in my account.


            I want to bring it to your kind notice that I am a Retired Officer of the Air Force who has served for more than 3 decades and at this stage because of delay in payment of my due benefits I am feeling very harassed and helpless. I don't know who is going to pay interest for the amount which is due to me for no fault of mine. I need the money immediately to sort out various financial problems like children's education, paying for a house, insurance policies, medical bills etc.


            May I request you to kindly intervene and take the necessary action for early payment of my dues as I am not in receipt of even the pension for my survival.


            Thanking You!
            Regards
            Group Captain Pradeep Kumar Khanna (Retd.)
            +91-[protected]
            Aug 14, 2020
            Complaint marked as Resolved 

            STATE BANK OF INDIA, PENSION CELL CHANDNI CHOWK, NEW DELHI — DELAY IN TRANSFERRING OF PENSION ACCOUNT

            MY FATHER IS 72 YEARS OLD CENTRAL GOVT PENSIONER " MURARI LAL SHARMA" HAVING PENSION PAYMENT ORDER (PPO) NO "C/FYS/17959/2000" GAVE THE APPLICATION REGARDING TRANSFER OF PENSION ACCOUNT NO "[protected]" FROM SBI NEW SHAHAGANJ, AGRA (U.P) TO SBI PHOOLBAGH, KANPUR(U.P) ON 04 FEB-2011 BUT STILL PENSION WAS NOT STARTED SO FAR FROM NEW PAYEE BRANCH.
            To
            Assitant General Manager
            State Bank of India
            Centrelized Pension Proceedingcell
            Second Floor SBI Building Chandichowk
            New Delhi
            Pin Code: 110006

            Sub: Regarding Transfer of Pension Account

            I, Anil Kumar Singh S/O Mr. Jokhai Singh am an Ex-Serviceman from Army
            Dated 31st 2005. I was getting pension from SBI Rai Ka Bagh, Jodhpur
            (Rajasthan), Bank Code-7451. In 2008 I got settled in Lucknow it was
            difficult for me to go to Jodhpur a receiving my pension every month.
            Hence, on 06/03/2008 I send a letter (Letter No-2007/08/166) to SBI
            Rai Ka Bagh, Jodhpur Code-7451 for transfer of my pension Account
            (Account No-[protected]), PPO No-S/039571/2005(Army)
            To SBI S.G.P.G.I.M.S, Lucknow Code- 07789. I had also applied for a
            joint Account (A/C No-[protected]) on the same date 06/03/2008.
            My joint Account was transferred within a month but regretfully my
            pension Account was never transferred from SBI Main Branch Jodhpur but
            SBI Rai Ka Bagh Jodhpur send my complete document transfer
            To the Main Branch of SBI Jodhpur in front of my eyes, so the whole
            mistake is of SBI Main Branch Jodhpur. More over I am not even
            receiving my pension from Feb.2008 till now. I inquired in SBI
            Jodhpur, CDA Allahabad, SBI Lucknow, AGI SBI Centralized pension
            proceeding cell, SBI Jodhpur but to of no avail.
            As per my inquire SBI Main Branch Jodhpur wasn’t transferred my letter
            from there
            To SBI Lucknow. Even I have given copy of my whole document like
            Aliving Certificate copy of PPO, Pension Book discharge Book and an
            application of transfer Account etc to the Main Branch of SBI
            jodhpur(R.K. Jha-Pension Department) But they didn’t given me any
            information regarding my document paper till now.
            I request you to Probe into the matter such that I may start getting
            pension S.G.P.G.I.M.S. Lucknow.


            Thanking You
            Your’s sincerely,
            Mr.A.K.Singh
            Pathakapuram, Street No-07,
            Utharetia Raibareli Road,
            Mobile No: [protected]
            E mail Id: [protected]@gmail.com
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              S
              SUSHIL KANAYALAL RAJWANI
              from Mumbai, Maharashtra
              Jan 26, 2010
              Resolved
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              S.K.RAJWANI
              10-B/9, Nityanand Baug,
              R.C. Marg, Chembur,
              MUMBAI-400 074.

              Mob: [protected]

              Dt. 26.10.2007

              Dear Sirs,

              I was 1st issued an SBICARD under No. [protected] , in 1 9 9 7.

              The transactions were in order and payments prompt.

              The Loan offer of Rs. 25,000.00 led to all the problems.

              There arose disputes, and finally after a great deal of correspondence and telephonic talks, from New Delhi, with Mr. R A H U L S H A R M A ( Mob Nos. [protected], [protected] and[protected] a settlement was reached and recorded, duly accepted by SBICARDS, New Delhi.

              It was an orally accepted condition with Mr. Rahul, that periodically, SBICARDS, would issue balance certificates, to avoid any subsequent disputes, in this regard, and finally a NO DUES CERTIFICATE.

              All payments were made, as agreed, by way of DD’s on Canara Bank, payable at New Delhi.

              Despite an assurance, from Mr. Rahul Sharma, of issuance of N O D U E S C E R T I F I C A T E, instantly upon receipt of last payment, this N D C was not forthcoming despite the payment being made in Sept. 2007.

              Thereafter, I had to travel to New Delhi, to procure this N D C. After a great ordeal of over 5 visits to different offices of SBI and labour of 2 days, I could procure this N D C on 11.01.2008, duly signed by Manager- Payment Assistance, under Tracer No. TC – GGN[protected] on. 11.01.2008 ( erroneously dt. 11.01.2007).

              Now despite the ALL THE PAYMENTS BEING MADE, AS PER RECORDED TERMS, MORE THAN OVER T W O Y E A R S ago, I am still being treated as a defaulter, getting emailed statements showing payments still due, getting calls to repay the dues, and the name appearing in CIBIL, amongst others.

              I request you to please look into the matter, and arrange to stop all the nuisance being caused as in last para above.


              Please advise me via my email.

              Yours faithfully,

              S.K.RAJWANI
              Aug 14, 2020
              Complaint marked as Resolved 
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                V
                Vinay Mohan Banjara
                from Delhi, Delhi
                Jan 26, 2010
                Resolved
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                Invalid card

                Dear Sir/ madam,
                i am account holder of SBI of Branch- Takhatpur Dist- Bilaspur State- Chattisgarh. After getting ATM card and password when i use it 1st time the atm machine shows it as invalid card, plese solve my problem as soon as possible and also notify the requirements from myside through e-mail or call me at [protected]. my atm card no is[protected]....
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                A
                ANANDA KUMAR B S
                from Bengaluru, Karnataka
                Jan 26, 2010
                Resolved
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                Dear sir/Madam
                My self Ananda Kumar B.S, SBI Account holder (Savings Account) with
                the fallowing detaiils
                ANANDA KUMAR
                A/C N0.[protected]
                CARI BRANCH(7027)
                BAREILLY.UP-243122

                During process o[censored]sing debit card, by mistake,I typed wrong pin
                code,so now my debit card pin code is locked . so now iam in hyderabad
                so i cannot able to contact my branch office.As i remember my original
                pin code what are the alternatives to use my debit card and unlock my
                pin code.What are the details you need for this.
                Please respond to this mail immideately

                Thank you

                Your,s customer

                Ananda Kumar B S
                Aug 14, 2020
                Complaint marked as Resolved 
                dear sir

                for the past two months i forgot my pin no. i applied through bank(sbi, villivakkam, chennai, t.nadu. but still i d'nt get any reply to me. moreover i could'nt get money through atm. so pls kindly help to know what is the status of my request pls reply my e-mail id is [protected]@rediffmail.com.

                thank you sir

                note : my savings a/c no is [protected]
                my code is very simple so i want to change it
                safdfgjhsabdfgbsa saghdfjnbsmf
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                  M
                  Mrs.Narmada Singh
                  from Mumbai, Maharashtra
                  Jan 25, 2010
                  Resolved
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                  I have an savings account (a/c no. [protected]) in SBI from which i withdrew Rs.7000 through my ATM card (ATM card no.[protected] from a BOB (Bank of Baroda) ATM Machine in Alambagh,Lucknow on 10th of May 2009, which eventually failed but debited my account by the same amount.

                  Now as per rules the amount should have been returned back in the respective account no. within 14 days, which din't happen. After several enquiries and visits in both the respective Banks and even submission of applications on time the amount was not returned back within the specified time and i was kept in dark all the time for my refund all the time.

                  Now as being a working widow, i din't get enough time to go to the banks again and again and i finally lost hopes of getting my money back to me.

                  Finally the money was transferred back to my account after a long period of 6 months and 6 days on 16th of November, 2009.

                  Now as per RBI Rules banks have to return the money of the failed transactions within 14 days, which in my case dint happened, more over worst happened.

                  I request you to accept my plea for the same and request you to take action against both the banks.
                  I would request you to order the banks for the granting me compensation and interest over the money they retained for such a long time due to a failed transaction.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    R
                    Richa B Khobragade
                    from Pune, Maharashtra
                    Jan 25, 2010
                    Resolved
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                    Sir,

                    My name is Richa B Khobragade. i have a savings account in SBI Badnera branch, Amravati. On 24-Jan-2010 I tried to withdraw Rs. 10000 from ICICI bank ATM (ATM ID : S1CW5497) at around 20:53 hrs,which is situated at bandra-kurla complex, Mumbai (near asian Heart Institute). The ATM machine didnt return any cash saying 'the transaction can not be processed' but still the money is deducted from my account. The ministatement is showing the withdrawl of rs. 10000, but i have not received the cash.

                    I want the cash to be recredited into my account as soon as possible.
                    please guide me in this situation regarding what should be done.

                    My Account details are as follows:

                    My account no is : [protected]
                    Debit card number :[protected]
                    Branch details : SBI Badnera branch, Amravati


                    thanking you,

                    --
                    Richa K.
                    [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Kotak Mahindra Bank - Worst

                    Have submitted my application and cheque(20000 initial opening balance) for opening a Saving Bank Account in Kotak Mahindra in Secunderabad Branch on 12th January 2010. Got my Address verification done on the same day and other verifications all done on the same day. Till date 25th January 2010, I have not received any call or update on the my application, I really not sure about their Service level Agrement on opening a Savings Account. I call everyday to Branch and enquire about my account status, got wired update everytime. They say the account got created. But no communication till date, have not received my debit card and Checque book. Had a very bad experience with Kotak Mahindra Bank. People in the branch are not responsible. Got a Branch Manager (Vinod) but unanswered.

                    My concern is that there are banks where they open account on the same day and issue checque book and Debit cards. But with kotak had a very bad experience which i would like to share my experience with all the consumers.

                    regards

                    Hariharan
                    [protected]
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                      V
                      vikram singh tomar
                      from Jabalpur, Madhya Pradesh
                      Jan 25, 2010
                      Resolved
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                      sir i have taken the house lone form sbi bagmugalia branch bhopal under sbi special home lone ,my lone ac no is [protected] ane lone was passed on june 2009 , under this scheme sbi life will provide free insurance policy but till date i have not received policy paper many time i have contact to RACPC BHOPAL (MR NANDA) and others officer but they have not given me proper answer , kindly help to ger policy parer . thanks mobile no VIKRAM S TOMAR [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        P
                        prakashkumar
                        from Bhubaneshwar, Odisha
                        Jan 25, 2010
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                        sir
                        my name is prakash kumar mohapatra.i opened in SBI in duduma branch oppened a account in bhubaneswar.so i forgetten my PIN code for me so i send to application to duplicate PIN code but 20 to 25 days i have not receive my duplicate PIN code so please request send my duplicate PIN code.

                        A/C no=[protected]
                        card no=[protected]

                        adress=L-1644 2nd phase dumuduma H.B colony khandagiri BBSR-19
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                          M
                          MC Chaturvedi
                          from Delhi, Delhi
                          Jan 25, 2010
                          Resolved
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                          Resolved

                          Dear Sir,

                          My brother Sh. Harish Chandra Chaturvedi,PPO[protected] June, 1997 has some doubts on pension payments made to him as per detail given below:-
                          From May,2009 to July,2009 @ Rs.4645/-
                          From Aug.09 to as on date @ Rs. 4093/-
                          Payment of arrear made Rs. 13567/-
                          Kindly look into the matter & if there are any errors which made difference in payment of pension, do ratify them by providing the full detail of pension payment made to him from May,2009 onwards to mitigate the doubts in my following e-mail address so that I may convey him the factual position. I humbly request you to provide this information immediately through my e-mail address [protected]@gmail.com so that I may save my time without visiting your office personally in this context.

                          Yours faithfully,
                          M.C. Chaturvedi,
                          E-260, Delta-I,
                          Greater Noida
                          U.P. Pin. 201308
                          e-mail [protected]@gmail.com
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Hi,
                          I am Hari Krishna here and i have lost my SBI Debit Card so pl. block it by finding the details below...

                          Account No: [protected]
                          Account Type: S.B
                          Branch: R.T.Nagar

                          My Mobile No. is [protected]
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                            S
                            SHARDUL S BHATT
                            from Vadodara, Gujarat
                            Jan 25, 2010
                            Resolved
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                            Resolved

                            I, Shardul S Bhatt 25, Saundarya Bunglows, Opp Sant Kabir School, Vasna, Vadodara
                            (Gujarat) contact No.[protected], 0265 – 2252346, HTL a/c Nos. No., [protected] and [protected] closed due to loan taken over by Bank of Baroda, Gotri Branch, Vadodara on 19 Jan 2010, since SBI was charging huge rate of interest 12%pa compared to 8.75%pa offered by BOB, submit the following for necessary/ favorable action against the anti customer policies of State Bank of India and not responding to genuine complaints of their customer. Please expedite ……

                            01. I availed a housing loan of Rs 16 lacs for purchase of newly constructed property which is my present residence as listed above under special bonanza home loan category on 19 November 2005 from State Bank of India, Urmi Branch, Vadodara.

                            02.The loan was extended in two parts i.e. Rs.9.60 Lakh at the then prevailing floating interest rate of 7.5% p.a vide account number [protected] and Rs.6.40 Lakh under fixed interest rates @8% with 3 years reset clause vide account number [protected]

                            03. In addition to my normal EMIs, between Y2006 and Y 2008 I have paid close to Rs.8 Lakh from my personal savings to SBI in HTL A/c.[protected], as the floating loan rates were volatile during the said period. Thus the outstanding amount came down to Rs.1, 52,2000/- as on December 2009.

                            04. In December 2008 the interest rates in A/c. No. [protected] were reset as per the reset clause from 8.0% to 8.5% The outstanding amount was close to Rs.6.0 Lakh.

                            05. However on 9th December 2009 the bank suddenly debited a sum of Rs. 20434/- to the fixed loan account No. [protected] and increased the rate of interest to 12% without any information or explanation.

                            06. On 14th December 2009 I have informed the branch manager who advised to approach SBI, RACPC office in Vadodara.To my utter consternation I receive a courier from RACPC on the very same day informing about the revision in interest rate w.e.f. 15/12/2008.i.e. on the very same date of my complaining about the arbitrary increase of interest rate.

                            07.What is more is baffling is that they (RACPC) have enclosed a fake post-dated notice addressed to me at my old residence. While my correspondence address has been changed in all bank records since the year 2007 (I do have an acknowledgement of this to prove I am right).

                            08.Obviously the revised fix rate of interest of 12% pa was supposed to remain constant until next 3 years.

                            09.I then wrote the matter to RACPC as well as banks Zonal Office at Vadodara. But none were bothered to respond.

                            10. Peeved by the indifference from SBI bank I approached Bank of Baroda who were willing to take over the remaining portion of the loan at much lower rates of interest as cited above.

                            11. On 31st December 2009 I given a foreclosure notice to SBI, Urmi branch as well as RACPC requesting them not to charge any higher interest rate since the loan agreement clearly states that if the customer is not agreeable to the increase in interest rates he can do so by informing the bank within 15 days and can payout the remaining amount to close the loan.

                            12. I received a foreclosure letter from the branch for an amount Rs.7, 63,503/- and received a disbursement of same amount from Bank of Baroda which was deposited in SBI, Urmi Branch vide cheque No.794236 dated 19/01/2010 for Rs.763503 (cleared on 22/01/2010)
                            .
                            13. On 22/01/2010 the RACPC Office refused to hand over the original documents as the foreclosure letter did not include 2% penal interest for foreclosure of the loan, which was close to Rs.14, 000/-. They were not realizing that as on 19/01/2010 Rs.11, 000/- was credited in my loan account towards EMI for that month.

                            14. I was made to run from Pillar to post to obtain my original documents, as it was obligatory on my part to create equitable mortgage with Bank of Baroda my new lenders.

                            15. Finally I had to submit to the arm-twisting ways of SBI and pay the remaining amount to get my documents.

                            My submission is that

                            -There is a blatant breach of contract by State Bank of India in addition with a rider that either I should agree to the new rate of interest or should pay the outstanding amount at once where I have opted to the later by switching the lender so where does the question of paying additional interest arise?

                            - Please note that under what banking regulations the SBI possesses the right to arbitrarily change and enhance the rate of interest within 11 months after having done son in Y2008.

                            -Why should the customer suffer because of any calculation mistake by the bank?

                            Since State Bank of India has behaved in such high handed fashion and flaunted every norm of fair consumer practice the bank should be severely censured and asked to payback the excess amount of Rs.24066/- charged towards excess interest and Rs.14989/- foreclosure penalty.

                            Much aggrieved by the said arbitrary & unilateral action on the part of State Bank of India I approached almost all levels of SBI, s hierarchy but to no avail.

                            It is pertinent to note that presently no bank is charging the interest rate @ 12% pa on housing loan; instead new customers are being attracted through various medium of advertisement to avail home loan @ 8%. Ironically a regular payee & trusted old borrower is being charged @12% pa.

                            The above facts reflect the high handedness, arbitrariness and a blatant misuse of alleged discretion that State Bank of India possessed as claimed only to the pains of loyal customers.
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            Bank of Baroda — Admit card not received for Clerks in Bank of baroda

                            I have applied for the post of clerk with registration no: 213205 & sent the application with DD of Rs. 200 . Now on 24/11/2008, till today I have not received the admit card & exam is on 30/11/2008.
                            Bank should give the admit card online so that if not received by post, the same can obtained online & get printed . It will save a lot of time while visiting the office for the admit card, if not received by post.
                            Regards,
                            Renu.
                            Dear Sir,

                            I am Mr. Gopal Das and i have a saving acc.no-[protected], with your bank which was opened in Mayur Vihar branch, New Delhi-92. Now i have shifted to Gurgaon and my passbook is full, I requested the Gurgaon, Sec-10A, staff to issue me a new passbook but they are saying that i have to go to Mayur vihar branch where i opened my account to get a new passbook. Is this true. Kindly guide me and issue me a new passbook from Gurgoan branch as i am service person and not possible to go to Delhi on the working days.

                            Thank you
                            Gopal Das
                            admit card

                            Bank of Baroda housing loan — Penal Interest

                            I have deposited my emi of housing loan on time but bank is charging penal interest on the same,when i told them about the same and requested them to revert the penal interest or correct it for future so they not even ready to listen but also misbehaved with us and make laugh o[censored]s.
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                              D
                              Deepak Dixit
                              from Delhi, Delhi
                              Jan 25, 2010
                              Resolved
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                              Resolved

                              My folio no is 9202923 and Fund name is SBI Infar fund growth 1 please send me the statement for the same
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Dear sbi team,

                              Pls send the my id & my folio no & mf statement.

                              why don't send the my all details u sevice is not goods i think's so that right.

                              pls do needful.


                              Regards

                              nikhil
                              [protected]
                              Dear SBI Team,

                              My application no T4592817, Cheque nu 950235 dated 01.03.2008 and the fund name is Magnum Taxgain Scheme. Pls send my it, folio number and mf statement.


                              pls do needful. Your quick action in this regard will be appreciated.


                              Regards

                              Vipin Kumar Rathod
                              [protected]
                              Dear SBI Team,

                              My application no 8856327, Cheque no-693645 dated10.11.2006 and the fund name is SBIMF-MSFU CONTRA FUND.
                              please send my STATEMENT ACCOUNT, which i have not received yet..
                              thanks..
                              I WANT TO KNOW DETAILS OF MY SBIMF CUSTOMER ID
                              Sir/Madam,
                              my folio No.7932713
                              I send redmtion slip to M/s Comp.Age mang. Ser. Ltd. Chennai dated 08/03/2010 still I'can't get any response or cheque.Please help me.Thank's U.
                              Dear Sir/ Madam,

                              I, Alok Dey have purchased Conta fund of Rs 1500.00 pm in the month of Feb 2010. I have received my
                              Folio no. 12218786 on 12.02.2010 via SMS. But so far I haven't received by Account Statement. Please Send it immedietly.

                              Your prompt response will be highly appreciated.

                              Thanking you,

                              Yours faithfully,


                              Alok Dey
                              Dear Sir/Madam

                              Kindly plz send my CUSTOMER ID at [protected]@yahoo.co.in or ashok.[protected]@gmail.com

                              Folio No.: 8448155
                              Scheme Name Magnum Tax Gain Scheme - 1993 - Dividend
                              Investor Name: Ashok Kantibhai Pitroda


                              REGARDS
                              ASHOK PITRODA
                              [protected]
                              [protected]
                              I have not received statement of account on interval basis. Kindly arrange to send it properly or Email it on [protected]@gmail.com
                              Folio No.10185219
                              Scheme Name MFSU Contra Growth
                              Investor Name : Daya Shankar Ojha

                              Regards

                              Daya Shankar Ojha
                              [protected]
                              my folio no is 10514387 and my fund type is L018G Magnum Tax Gain Fund-Growth

                              please send my account statement to me .

                              my email id is [protected]@rediffmail.com
                              Please send me my ID and my mutual fund statment Folio No[protected] on my mail ID [protected]@rediffmail.com
                              Following listed my Mutual Fund Investment

                              Please tell me how to find out status online Please tell me details statement.

                              SBI INFRASTRUCTURE FUND - SERIES I GROWTH ( APPLICATION NO. I 4039083 )

                              SBI - MAGNUM TAXGAIN SCHEME - DIVIDEND REINVEST ( APPLICATION NO. MT 4616019

                              SBI INFRASTRUCTURE FUND - I GROWTH - FOLIO NO. 9653583

                              PLEASE HELP ME OUT.

                              SEND ME DETAIL ON MY EMAIL ID : [protected]@yahoo.com
                              Dear sir,

                              Kindly help me out to find out status of my SBI MUTUAL FUNDS AS FOLLOWS.

                              1. MAGNUM TAXGAIN SCHEME ( DIVIDENT REINVEST) APPLICATION NO.: MT 4616019.

                              2. INFRASTRUCTURE FUND - SERIES I ( GROWTH ), APPLICATION NO.: I 4039083

                              3. INFRASTRUCTURE FUND - I - GROWTH - FOLIO NO.: 9653583

                              MY EMAIL ADDRESS IS ( [protected]@yahoo.com )
                              Dear Sir,

                              You are requested to send the account statement regularly for the folio no.

                              [protected] Magnum sector funds umbrella contra - growth
                              [protected] Magnum multiplier plus scheme 93 - growth

                              at my e-mail address

                              [protected]@rediffmail.com

                              Thanking you

                              Yours faithfully


                              S.C. DEY
                              Dear SBI Team

                              Please send my statement on my mail id as soon as possible.

                              Thank You

                              Ramesh ratan Sharma

                              Folio No 11420370

                              mail id ramesh.[protected]@gmail.com
                              sir,
                              sill i not yet recieved my mutual bond, and folio number, or an other statement

                              my application no : p 6467140

                              amt ; 25, 000/-

                              date:16/02/2008

                              scheme; magnum tax gain

                              name: manokaran s

                              address: 4/71 kuthambakkam village,
                              poonamallee taluk,
                              thiruvallur dist.
                              chennai - 54
                              My folio no. is 12223293. My fund type is Contra Growth.
                              please send account statement to me.
                              my e-mail id is [protected]@yahoo.in
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                                M
                                Muthuramalingam M
                                from Karaikkudi, Tamil Nadu
                                Jan 24, 2010
                                Resolved
                                Report
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                                Resolved

                                I am retired STS, Telephone Exchange, BSNL, Manamadurai. Being the date of Superannuation retired on 30.09.2009. My PPO.No,[protected], BSNL, (IDA) Pensioner. My PPO Book was wrongly forwarded to you along with my documents by State Bank of India, Manamadurai Main Branch on 21.12.2009.

                                Please return my PPO book to the below my residential address or through the SBI, Main Brach, Manamadurai.

                                My Residential Address:
                                M. Muthuramlingam,
                                Rtd. STS, BSNL.,
                                35, New Street,
                                Manamadurai - 630 606,
                                Sivagangai (Dist).

                                I requested my PPO book through State Bank of India, Manamadurai Main Branch on 05.01.2010 to below address. But still I did not get my PPO Book.

                                The Chief Manager,
                                Centralised Pension Processing Centre,
                                State Bank of India,
                                Main Branch Bulding,
                                Chennai- 600 001.

                                Thanking you,

                                Thanks & Regards,
                                M.Muthuramalingam
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  R
                                  Rajiv Kumar Misra
                                  from Anand, Gujarat
                                  Jan 24, 2010
                                  Resolved
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                                  Resolved

                                  I, Rajiv Kumar Misra S/O Shri Prem Shanker Misra R/O 89-B, Vatika, Suncity Vistaar, Pilibhit Road, Bareilly (U.P) Contact No. [protected], [protected], 0581 – 2315531 SBI S/B a/c No.[protected], HTL a/c No. [protected](1818) closed due to loan taken over by Oriental Bank of Commerce, SRMS, IMS Branch, Bareilly on 16 Dec 2009, since SBI was charging huge rate of interest 12%pa compared to 8.75%pa offered by OBC, submit the following for necessary/ favorable action against the anti customer policies of State Bank of India and not responding to long pending genuine complaints of their customer. Please expedite ……

                                  01. I availed a housing loan of Rs 3 lac for extension of my house under home loan category on 21st July 2004 from State Bank of India, Izzatnagar Branch, Bareilly vide account number [protected] at the then prevailing floating interest rate of 8.25% pa

                                  02. In the interregnum I was informed by branch manager personally of another option available of fixed rate of interest @ 9%pa citing the advantages of this option over the previous one casting uncertainty and apprehension of impending increase in floating rate depending upon the then prevailing scenario.

                                  03. Relying upon the advice of branch manager I applied for fixed rate of interest @ 9%pa and thereby floating rate of 8.25% pa was converted into fix rate of interest on 29th Nov 2004.

                                  04. I was charged Rs 8119/- towards fee for said conversion. To which I duly complied with and paid the said fee only to safe guard my interest from the uncertainty and impounding apprehension of increase in the floating interest rate and belief that I will repay the leftover entire loan amount at the newly contracted fixed rate of interest @ 9% pa.
                                  Obviously the newly contracted fix rate of interest of 9% pa was supposed to remain constant until the entire loan was repaid

                                  05. To the utter surprise and dismay when I took a statement of my Housing Loan account from my branch during May 2006 only to discover that the branch has changed the interest rate to 9.5% instead of 9% without any information. I then wrote the matter to Zonal Office (RAMSECCC) Bareilly, thereafter the rate of interest was rectified and brought back to 9%. A letter to this effect was received by me on 30th May 2006 vide there reference No. BYR/ R-1/KKA/ 174.
                                  That is not all; a statement of housing loan account was again taken on 10th Aug 2009. I was shocked to notice that there were frequent changes in the rate of interest.
                                  The change in interest was as under:
                                  On 07th Nov 2008 rate was changed from 9% to 9.25%
                                  On 03rd Feb 2009 rate was changed from 9.25% to 12.75%
                                  On 18th Feb 2009 rate was changed from 12.75% to 12%




                                  06. I received a letter from Zonal Office (RASMECCC) Bareilly on 27 Jan 2009 citing increase in the rate of interest in my case from 9% to 12.75% with immediate effect. Zonal Office Bareilly also mentioned in their letter that either I should accept the new rate of interest @ 12.75% or pay the remaining huge outstanding amount at once (Rs 2, 70, 000/- approx) quit banking with State Bank of India.
                                  This is a blatant breach of contract by State Bank of India in addition with a rider that either I should agree to the new rate of interest or should pay the outstanding amount at once.

                                  07. I than wrote a letter/ complaint to Zonal Office (RASMECCC) Bareilly on 02 Feb 2009 to allow him to revert his decision and to come back on Floating Rate. He was then informed by RASMECCC Bareilly that the bank reserves the right to change and enhance the contracted Fixed rate of interest every after two years and it is only one time option available for customers to change his option from Floating to Fix or vice versa.

                                  Please note Under what banking regulations the SBI possessed the right to arbitrarily change and enhance the rate of interest every after two years and the customers are not given any further option to revert & correct their mistake.
                                  Since I converted from floating (lower) rate of interest 8.25% to Fix (Higher) rate of interest (9%) on the advice of branch manager that to after paying Rs 8119/- as charges for conversion. The Fix rate was supposed to remain constant throughout the remaining loan period. Still the Bank changed and enhanced the rate of interest from 9%pa to 12.75% pa citing the possession o[censored]nilateral and arbitrary right to do so. It is nothing but a sheer betrayal of the trust of a loyal customer and a blatant misuse of the alleged discretion that SBI possessed and claimed.

                                  08. That aggrieved by the said arbitrary & unilateral action on the part of State Bank of India I approached almost all levels of SBI, s hierarchy but to no avail.

                                  09. It is intrusting to note that presently no bank is charging the interest rate @ 12% pa on housing loan; instead new customers are being lured through various medium of advertisement to avail home loan @ 8%. Ironically a regular payee & trusted old borrower is being charged @12% pa. Over & above to add to vows of SBI,s Zonal Office Bareilly intimated that I have only one time option for converting from fix to floating or vice versa. Hence all doors are closed.
                                  This again goes on to show the high handedness, arbitrariness and a blatant misuse of alleged discretion that State Bank of India possessed as claimed only to the pains of loyal customers.






                                  10. At last I was advised by Top SBI,s Officials from RASMECCC & LHO Lucknow (Personally) to get the Loan taken over by some other bank & get the benefit of low interest rate offered to new customers, since nothing is in their hand though they wish to do something in favor, but SBI,s policies don’t allow them to do so.


                                  It is now to inform the dignitaries of State Bank of India who are responsible for the business and customer’s relationship that the loan is now taken over by Oriental Bank of India, SRMS, IMS Bhojipura Branch, Bareilly at the interest rate of 8.75% pa.

                                  State Bank of India
                                  Now, Please explain why Mr Rajiv Kumar Misra R/O of 89-B, Vatika, Suncity Vistaar Bareilly an old & loyal/ faithful client of State Bank of India for last > 25 years & still have S/B account with SBI, should not claim following from State Bank of India –

                                  A) Rs. 8119/- Charges paid for conversion from floating to fix rate of interest, There should be no charge when a customer is opting to pay more rate compared to low rate what is offered to him.
                                  B) Rs. 10, 000/- approx Charges levied during the process of taking over the loan by Oriental Bank of Commerce. The takeover was forced & suggested by SBI due to charge of huge interest rate 12.75% as compared to 8.75% presently offered.
                                  C) Rs. 3,00,000/- as compensation for pains, tension, worries, fatigue, sleepless nights caused by arbitrary & unilateral action, blatant misuse of the alleged discretion that SBI possessed and claimed.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  There is case filed in supreme court as to why should the HFC charge closure penalty as there is great emphasis by Govt of India on supporting the home retail business. In fact by paying back the loan the borrower is contributing to reducing bank's liability and elminating any NPA. The monety received so will be again parked by the bank at higher interest rates to other borowers.

                                  It does not befit country's leading bankers to deal such high handedly with customers.
                                  Dear Sir/Madam,

                                  I would like to inform you that I am very much interested to get my Housing Loan statement Quaterly through my e-mail account as mentioned above. As this is utmost essential to submit the same where I am working now and also this is required to get the benefit from Income Tax as well therefore, I will be greatful if you help me to resolve the same at earliest.

                                  Pl note my Loan A/c No: [protected].

                                  Regards,
                                  Santanu Sen
                                  (91)-[protected](M)
                                  Kolkata.

                                  State Bank of India — REFER MY COMLAINT NO.200910011001137

                                  I, Rajiv Kumar Misra S/O Shri Prem Shanker Misra R/O 89-B, Vatika, Suncity Vistaar, Pilibhit Road, Bareilly (U.P) Contact No. [protected], [protected], 0581 – 2315531 SBI S/B a/c No.[protected], HTL a/c No. [protected](1818) closed due to loan taken over by Oriental Bank of Commerce, SRMS, IMS Branch, Bareilly on 16 Dec 2009, since SBI was charging huge rate of interest 12%pa compared to 8.75%pa offered by OBC, submit the following for necessary/ favorable action against the anti customer policies of State Bank of India and not responding to long pending genuine complaints of their customer. Please expedite ……

                                  01. I availed a housing loan of Rs 3 lac for extension of my house under home loan category on 21st July 2004 from State Bank of India, Izzatnagar Branch, Bareilly vide account number [protected](1818) at the then prevailing floating interest rate of 8.25% pa

                                  02. In the interregnum I was informed by branch manager personally of another option available of fixed rate of interest @ 9%pa citing the advantages of this option over the previous one casting uncertainty and apprehension of impending increase in floating rate depending upon the then prevailing scenario.

                                  03. Relying upon the advice of branch manager I applied for fixed rate of interest @ 9%pa and thereby floating rate of 8.25% pa was converted into fix rate of interest on 29th Nov 2004.

                                  04. I was charged Rs 8119/- towards fee for said conversion. To which I duly complied with and paid the said fee only to safe guard my interest from the uncertainty and impounding apprehension of increase in the floating interest rate and belief that I will repay the leftover entire loan amount at the newly contracted fixed rate of interest @ 9% pa.
                                  Obviously the newly contracted fix rate of interest of 9% pa was supposed to remain constant until the entire loan was repaid

                                  05. To the utter surprise and dismay when I took a statement of my Housing Loan account from my branch during May 2006 only to discover that the branch has changed the interest rate to 9.5% instead of 9% without any information. I then wrote the matter to Zonal Office (RAMSECCC) Bareilly, thereafter the rate of interest was rectified and brought back to 9%. A letter to this effect was received by me on 30th May 2006 vide there reference No. BYR/ R-1/KKA/ 174.
                                  That is not all; a statement of housing loan account was again taken on 10th Aug 2009. I was shocked to notice that there were frequent changes in the rate of interest.
                                  The change in interest was as under:
                                  On 07th Nov 2008 rate was changed from 9% to 9.25%
                                  On 03rd Feb 2009 rate was changed from 9.25% to 12.75%
                                  On 18th Feb 2009 rate was changed from 12.75% to 12%
                                  06. I received a letter from Zonal Office (RASMECCC) Bareilly on 27 Jan 2009 citing increase in the rate of interest in my case from 9% to 12.75% with immediate effect. Zonal Office Bareilly also mentioned in their letter that either I should accept the new rate of interest @ 12.75% or pay the remaining huge outstanding amount at once (Rs 2, 70, 000/- approx) quit banking with State Bank of India.
                                  This is a blatant breach of contract by State Bank of India in addition with a rider that either I should agree to the new rate of interest or should pay the outstanding amount at once.
                                  07. I than wrote a letter/ complaint to Zonal Office (RASMECCC) Bareilly on 02 Feb 2009 to allow him to revert his decision and to come back on Floating Rate. He was then informed by RASMECCC Bareilly that the bank reserves the right to change and enhance the contracted Fixed rate of interest every after two years and it is only one time option available for customers to change his option from Floating to Fix or vice versa.
                                  Please note Under what banking regulations the SBI possessed the right to arbitrarily change and enhance the rate of interest every after two years and the customers are not given any further option to revert & correct their mistake.
                                  Since I converted from floating (lower) rate of interest 8.25% to Fix (Higher) rate of interest (9%) on the advice of branch manager that to after paying Rs 8119/- as charges for conversion. The Fix rate was supposed to remain constant throughout the remaining loan period. Still the Bank changed and enhanced the rate of interest from 9%pa to 12.75% pa citing the possession o[censored]nilateral and arbitrary right to do so. It is nothing but a sheer betrayal of the trust of a loyal customer and a blatant misuse of the alleged discretion that SBI possessed and claimed.

                                  08. That aggrieved by the said arbitrary & unilateral action on the part of State Bank of India I approached almost all levels of SBI, s hierarchy but to no avail.

                                  09. It is intrusting to note that presently no bank is charging the interest rate @ 12% pa on housing loan; instead new customers are being lured through various medium of advertisement to avail home loan @ 8%. Ironically a regular payee & trusted old borrower is being charged @12% pa. Over & above to add to vows of SBI,s Zonal Office Bareilly intimated that I have only one time option for converting from fix to floating or vice versa. Hence all doors are closed.
                                  This again goes on to show the high handedness, arbitrariness and a blatant misuse of alleged discretion that State Bank of India possessed as claimed only to the pains of loyal customers.
                                  10. At last I was advised by Top SBI,s Officials from RASMECCC & LHO Lucknow (Personally) to get the Loan taken over by some other bank & get the benefit of low interest rate offered to new customers, since nothing is in their hand though they wish to do something in favor, but SBI,s policies don’t allow them to do so.
                                  It is now to inform the dignitaries of State Bank of India who are responsible for the business and customer’s relationship that the loan is now taken over by Oriental Bank of India, SRMS, IMS Bhojipura Branch, Bareilly at the interest rate of 8.75% pa.
                                  State Bank of India, RASMECCC (AGM) called me on 24 Feb 2010 and offered to refund the excess rate charged by SBI (12% from Dec 2009 insteed of 9%) eccepting their mistake. I disagreed to the offer and claimed following to settle the matter.
                                  A) Rs. 8119/- Charges paid for conversion from floating to fix rate of interest + interest, since the services of Fix rate were not provided to me & interest rate was changed frequently against the contract.
                                  B) Rs. 10, 000/- approx Charges levied during the process of taking over the loan by Oriental Bank of Commerce. The takeover was forced & suggested by SBI due to charge of huge interest rate 12.75% as compared to 8.75% presently offered.
                                  C) Difference of interest charged extra from me e.i. 12.75% & 12% insteed of 9% contracted.
                                  D) Rs. 3,00,000/- as compensation for pains, tension, worries, fatigue, sleepless nights caused by arbitrary & unilateral action, blatant misuse of the alleged discretion that SBI possessed and claimed.
                                  I am in touch with top SBI's authorities even with Chairman SBI in connection to my complaint with SBI for last 14 months. There is no action taken yet. Every time The Corporate Office Mumbai advices LHO Lucknow to take action & redress the complaint, intern LHO advice to concern branch, who refers the case to Zonal office. Results are NIL. Now on 24th of Feb 2010 SBI's Zonal Office Bareilly called upon me and offered to refund the excess interest rate charged. I refused to & placed my demand to settle the matter.
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                                    A
                                    AMITABH KUMAR
                                    from New Delhi, Delhi
                                    Jan 24, 2010
                                    Resolved
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                                    Resolved

                                    I HAVE APPLIED FOR HOME LOAN 2 MONTHS BACK(SBI,RAJENDRA NAGAR,PATNA) AND TILL DATE NO POSITIVE RESPONSE FROM BANK'S END .I AM A VALUED CUSTOMER OF SBI AND 4 ACCOUNTS OF MY FAMILY MEMBERS IN SBI FROM LAST 10 YRS.I HAVE SUBMITTED ALL PAPERS OF HOME LOAN AS PER GUIDELINES OF SBI AND NOW I FEEL THAT BANK IS DELAYING THE PROCESS .IF THERE IS NO FAULT IN MY PAPERS WHY THE CONCERNED PERSON IS NOT APPROVING THE LOAN ? IF THERE IS ANY ISSUE PLEASE INFORM ME & I WILL FULFILL THE NEED,IF ANY.BUT DON'T HARASH ME APPROVED THE LOAN WITHOUT ANY DELAY.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      D
                                      Dinesh Agrawal
                                      from Gurgaon, Haryana
                                      Jan 23, 2010
                                      Resolved
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                                      Resolved

                                      SBI my accounts no - [protected] in branch jattari Distt - Aligath
                                      Branch code - 11346
                                      I want to netbanking in our account
                                      I request Application give in 04/01/2010
                                      but Not start the netbanking our account
                                      please Start the netbanking our account no [protected]
                                      Dinesh Kumar Garg
                                      Mob- [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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