State Bank of India [SBI] Complaints & Reviews

On[protected], in the evening I had withdrawn Rs. 2500/- from SBI ATM near New Delhi Railway Station between 4.00 pm to 5.00 PM. I have a savings account (A/c no : [protected]) in SBI, Arambagh, Hooghly, WB branch.

When I checked my account balance on the same day in the evening, I found that 2500/- has been debited TWICE (i.e. in all Rs. 5000/- ) against my account with same ATM transaction no.

I had already given a complain letter regarding this, to the Customer Relation Officer in SBI, Arambagh, Hooghly, WB. Also, I had gone to the bank several times for enquire. But the Customer Relation officer told me to wait and it will take time.

The fact is that, till today[protected] I haven't got my money back.

Sir, Please look into this matter or please guide me what should i do?

Regards
Manoj Kumar Dan
A/c No. is [protected]

Sir/Madam,

I used my SBI ATM card of Dehradun, Rajpur Road Branch on June 01, 2009 at ICICI Bank ATM at Sec-45 B, Chandigarh.
I swaped the card for Rs 1500/- as a result of which a transaction slip came out saying transaction declined and money did not appear, i tried again but the same thing happend.I thought there is some problem with the machine so i went to another machine where i used my card and came to know that the sum of Rs 1500/- is already deducted from my account when i used the ICICI Bank ATM.
Sir/Madam, i request you to kindly consider the case as i am very new in chandigarh and had come here for a job, Rs1500/- mean a lot to me at this time.
My account number is [protected].

Thank you,
Poonam Sachdeva

Sir

I am Durgesh Prakash Srivastava. I have a Account in SBI Medical road Aam Bazar Basharatpur Gorakhpur Branch. My Acconut No. [protected] And ATM Card No.[protected].In this account I withdrawl Rs. 1200.00 By ATM card at ATM of ICICI Bank Branch Sec 18 Noida (Near GAIL Sec 2) at 6.09 A.M. dated 12/04/09 and All Process be cleared But Cash not dispensed in ATM and account debited and give msg Internet Error.

I complaint to SBI Customer Care helpline.[protected]@sbi.co.in
and give me mail Sir,

As branch comes under Lho Lucknow, we are forwarding your mail to them for further action at their end.


SBI HELPLINE NEW DELHI L.H.O. and give me mail Lucknow help line show in below attach in doc.
but till now my account not credited and I am not satisfied from SBI, So I complaint to you.
And I hope refund my Rs.1200.00.

I want to plz take action fast and return My Rs. 1200.00 in My Account.

I used my SBI Bank ATM at ICICI Bank ATM machine, Sector 45 B, Chandigarh.I swaped my card for Rs 1500 and a slip came out saying Transaction declined, i tried again and same thing happend.I thought there is some problem with the machine so i tried using the card on another ATM machine from where i came to know that my money is already deducted from my account when i used ICICI bank ATM, though the money did not appeard and i got a slip saying Transaction Declined.
Please consider the case, as i am in great need of money and Rs 1500 mean a lot to me at this time.

Thank you,
Poonam Sachdeva

MY CARD NO. [protected]/PV KRISHNAN
AS ON DATE I HAVE MINUS 1030 REWARD POINTS. AMAZING AND UN BELEIVABLE.

OPENING BALANCE WAS - 925
EARNED + 5
EXPIRED +110
BALANCE -1030

THEY SAY POINTS NOT REDEEMED FOR TWO YEARS LAPSE. I HAD MORE THAN 1000 POINTS BEFORE 2 YEARS.
SO WHEN IT LAPSES IT SHOULD BECOME ZERO ---NIL.
INSTEAD THEY HAVE SHOWN IT AS -925.

I SPOKE TO CUSTOMER SERVICE NO. THEY HAVE TAKEN MY COMPLAINT AND REF NO. IS[protected]/06.05.2009
THE CUSTOMER SERVICE EXECUTIVE WAS UNABLE TO CLARIFY THE POINT.
WHAT EVER POINTS I EARN NOW IS WIPED OFF BECAUSE OF THE MINUS BALANCE.
HOPING TO GET A SUITABLE CLARIFICATION./KRISHNAN PV/[protected]/BANGALORE

Dear Sir/Madam,
My self Sudhir Kumar Jena, 2nd Floor, Niyati Millenium, RSB Transmissions (I) Ltd., Pune-411014 states that I have taken SBI Credit Card - with card no.- [protected] & used it till Yr.2007. In the month of Nov.-2007, one person from SBI Credit card had rang up in my mobile & asked to take SBI Life Insurance facility. I had asked him to send me the details, after which I can take this policy . But unfortunately SBi Credit card had charged me Rs 433.92 on 25.12.07 as my outstanding on the month of DEC.-07.
I had made written complaint on 26.12.09 to customer care. But there was no reply & on 20.5.08- they( AVP, Customer care) had mailed me that they are going to resolve this issue at the earliest. I had complained through mail on dted-23.5.08, 29.5.08, 08.8.08, 13.8.08, 28.8.08, 03.9.08, 20.5.08.
Today -01.6.09- when I had contacted with customer care they are asking for Rs 3800.00 to resolve this issue permanately.
Since I had not got any oppertunity in getting SBI Life insurance- Super Suraksha Policy & my card is blocked, how can I pay this amount of Rs 3800.00.

Pl. be considerate to resolve this issue at the earliest.


Regards,
Sudhir Kumar Jena,
2nd Floor, RSB Transmissions (I) Ltd.,
Viman Nagar,
Pune-411014

pls block my card because card is damaged and reissue new atm card

Hi,
i tried to draw the amount RS 10000 ON[protected] In ICICI ATM LOCATED AT ongole.Prakasam(dist), A.P.By using my SBI debit card.
Due To SERVER Problem i didn' take my cash at that time and my transaction was cancelled.
But In my SBI a/c mini statement .it is showing Rs 10000 was deducted on same day.
please look into this and help me regarding this.

Thanks
kiran.v

i am trying to login to sbi online for last 15 days with the help of the user name and password provided by the bank.but i am unable to log in for the first time also.

Dear Sir,
With reference to my SBI card [protected], on receipt of my card statement for the month of 2/9/2007, I found that the bank has debited me with an amount of Rs-10000/- towards some purchases from TOYNICA INTERNATIONAL but I have never made this transection, so I contacted to the customer care regarding the wrong debit and when I asked for charge slip of these transection but the bank could not arrange the same to me nor they still could provide me with the address. Since then I have talked many time about the reversal of this amount but the SBI Bank officials did nothing to resolve the matter.

So I request you to please do the needful to sort my this problem at the earliest.

Respected Sir,
I was used Union Bank Of India ATM Card in the atm of SBI of Tularam Chowk at Jabalpur and withdrawl Rs. 400 but it was come out and the account showing that money was withdrawl. How it is possible. Without giving the money outside how it is debited from the account.
I was complaint in the Union Bank of India, at High Court Bar Counsel Branch at Jabalpur on dated 07.05.2009 but till today I have not found any responce from the atm team members and no amount is credit in my account also. Please do the needful.
thanks
ashish gangrade
high court of MP
Jabalpur
[protected]

I joined MOSL-SBI net trading offer by paying Rs 5000 up front. then my Rs 25000 were held in lein. the service was not functional, no one at SBI offfice to guide or help, no response to complaints ultimately my Rs 5000 was lapsed without pproviding service and thank God Rs 25000 wasa released after a few months.

i want Rs 5000 back, Interest on Rs 25000 held in lein for the period and appropriate damages

Besides adequate publicity of the fraud by SBI-MOSL combine.

Rakesh Kasba

Dear Sir,

Sub: GE SBI Credit Card #[protected]


This is regarding one of my very old Credit Card I was holding 4yr back, I used this credit card for 1year period where is found that services are below standards in terms of sending timely statements, crediting payments on statements etc.

Unfortunately I did not receive monthly statements of credit card timely on my above mentioned address, and I missed the due date of making minimum payments towards the purchase made in earlier months.

Finally I went to close my card since I was not happy with the services at all, but they had charged Late payments and overdue interest over and above the principal outstanding, I refused to make any payment on charges except principal because it was not my fault.

After a few months they sent me a letter dated 26th May 2006, where it was mentioned that against an O/s of Rs.8803/- I should pay Rs.4401/- which could close this matter for the full and final, they also mentioned that “my account will stand fully settled and the balance outstanding on my account will be reversed”. I was told to make payment of above amount not late then 30th June 2006, so I did the same and I paid Rs.4401/- on 29th of June 2006.

Surprisingly they have again sent a demand payment notice dated 11-May-2009 of Rs.12264.03
Which has shocked me badly, this was a fraudulent settlement did by GE SBI CARD.
Me and my family is harassed by GE SBI Cards for the collection of above mentioned amount.
We are very much depressed and urge you to take strict action against the company on this issue. Also request you to instruct GE SBI Card to provide apology letter along with No due Certificate of Credit Card Account.

Waiting for a favorable reply,

Yours Truly,


(Nirav M.Parikh)
+91-[protected]

CC: 1).GE SBI Cards, New Delhi
2).Banking Ombudsman, Ahmedabad

Dear Sir,

I would like to inform you that I purchased a few sarees from Adi Mohini Mohon Kajilal saree shop on 13th September 2008. The total amount of the bill was Rs. 7095.00 (bill no. 5169). I made this payment using a State Bank of India ATM/debit card.
After the purchase, I noticed that this amount has been debited twice from my savings-bank account (S/B no. [protected]). When I informed the bank authorities about this problem, they told me to contact the showroom where I bought the materials and get one certificate of single receipt of the payment. After getting the required certificate from the concerning bank (Citi Bank) of Adi Mohini Mohon Kajilal saree shop, I applied to Mr. Paul (Head cashier of State Bank of India, Beadon Street Branch, Kolkata) on 23.10.2008
He told me to contact after 45 days, as it is the minimum time to resolve any complain of this nature. After 45 days when I contacted him again he asked me to come after a week. In this manner I visited him quite a few times but the problem remained far from being solved. During one of such visits in February’2009 I found that Mr. Paul has been transferred. In such circumstances I contacted the branch manager (State Bank of India, Beadon Street Branch, Kolkata) Mr. N. K. Choudhury on 7th February’09 and explained the problem to him and gave him a copy of the application. When I again visited the branch on 7th March’09 to check the status of my application, Mr. Choudhury sent some correspondence to the head office of State Bank of India and told me to wait for another 45 days. Although the mentioned period of 45 days is again over, the problem is still to be solved.
I would like to bring it to your attention that even after waiting for almost seven months and visiting the banks (both SBI as well as Citi Bank) many times, no appropriate action has been taken. In this scenario I request you to consider the matter and take the necessary and appropriate action.

Thanking you.

Tapan Kumar Pyne
Residential address : 15/D, Chidam Mudi Lane.
Kolkata – 700 006

Bank details: State Bank of India
Beadon Street Branch.
savings-bank account no. - [protected]

I have done some marketing from big bazar through my SBI ATM card but unfortunately they debited the money of amount Rupees two thousand nine hundred eighty eight (Rs.2988/-) only from my SBI account at IIT Kharagpur on 24th October 2008 twice instead of once. But till now(28th May 2009) am not getting my money back despite my several application given to SBI (IIT Kharagpur) and Big Bazar (Kharagpur).

Kindly tell me what should i do? where should i register a case? How can I get my money back with compensation?

I, B. Srikanth, having Savings Bank Account in HPCL - Visakh Refinery Branch, Malkapuram, Visakhapatnam, Andhra Pradesh vide account no. [protected]. I would like to bring to your kind notice of the following facts on the subejct complaint.

01. on 16.02.2009 I was trying to drawn money from ATM centre, opp: Waltair Club, under HDFC bank building, Visakhapatnam for an amount of Rs. 4000/- and I got an error message that " timed out - your transaction is cancelled"... here I have tried two times.

02. Subseqeuntly I have tried another SBH ATM centre opp: Seven Hills Hospital, Visakhapatnam for an amount of Rs. 2000/- and Rs. 500/-and here also I have faced the same problem and anticpated money will be coming by changing denominations. Fortunately the same error message came for which I have not recieved any printed slip from ATM machine.

03. Further I have tried one more ATM opp: KOTAK school, china waltair, Visakhapatnam here I have taken mini statement and suprisingly found that Rs. 4000/- was shown as with drawn from my account.

04. on 17.02.2009, I have tried to draw an amount from SBI Main Branch ATM, Opp: Pages for an amount of Rs. 4000/- and I have recieved the said amount and also Rs. 4000/-, Rs. 2000/- and Rs. 500/- i.e. for total amount of Rs. 6500/- was deducted from my account on 16.02.2009 with out withdrawing the money from the above mentioned ATMs.

I HAVE TAKEN UP THE SAME THREE TIMES WITH CONCERNED BRANCH AND MAIN BRANCH OF VISAKHAPATNAM WITH DULY ACKNOWLEDGED. SO FAR, THE PROBLEM IS NOT RESOLVED AND ALSO I GOT TRANSFEERED FROM VISKHAPATNAM TO MUMBAI.

I HUMBLY REQUEST YOUR GOOD SLEVES TO TAKE UP WITH THE CONCERNED AUTHORITIES AND DO THE NEEDFUL.

I AM HEREWITH PROVIDING ATTACHMENTS FOR YOUR KIND PERUSAL AND PROOF.

I am an employee with wipro technologies. I had problems with internet banking. I called PBB, Koramangala branch at least hundred times but they never picked up. I mailed 6 times but no response.
I mailed to all the email ids provided : sbi wipro helpline, sbi helpline and escalation id also.

They provide so useless and third class services that I never received any response from them. It has been such a frustrating...

Respected Sir,
My complain is pending from last year. why the bank not answering or reversal the money. i want the money back as soon as possible first of all the status of my complain. this is my last mail after this i amgoing to consumer court ansd consumer forum. And also which telephone numbers you are given on ur wesite of chandigarh head office not working including tollfree number. all the numbers are temporarily out of service.



Thanks & Regards


Ravail Singh

M. No. [protected]

--- On Sat, 5/23/09, Ravail Singh <ravail.[protected]@ymail.com> wrote:



From: Ravail Singh <ravail.[protected]@ymail.com>
Subject: Fw: ATM TRANSACTION HALFLY PROCESS A/c FULLY DEBITED ANY STILL NO REVERSAL OF MONEY
To: [protected]@nic.in
Date: Saturday, May 23, 2009, 11:45 AM






Respected Sir,
i am sending you the complete detail of my problem. still the no reply from SBIN exempted HO that we are discuss the matter with the branch and branch will consult you. please solve my problem as soon as possible.


Thanks & Regards


Ravail Singh

M. No. [protected]

--- On Thu, 5/14/09, Ravail Singh <ravail.[protected]@ymail.com> wrote:



From: Ravail Singh <ravail.[protected]@ymail.com>
Subject: Fw: ATM TRANSACTION HALFLY PROCESS A/c FULLY DEBITED ANY STILL NO REVERSAL OF MONEY
To: complaints.[protected]@sbi.co.in, helpline.[protected]@sbi.co.in, prakash.[protected]@sbi.co.in, r.[protected]@sbi.co.in, Grievance.[protected]@hdfcbank.com, customerservices.[protected]@hdfcbank.com, Grievance.[protected]@hdfcbank.com, [protected]@rbi.org.in
Date: Thursday, May 14, 2009, 12:35 PM


A/C No. [protected]-3 SBIN


Thanks & Regards


Ravail Singh

M. No. [protected]

--- On Thu, 5/14/09, Ravail Singh <ravail.[protected]@ymail.com> wrote:



From: Ravail Singh <ravail.[protected]@ymail.com>
Subject: ATM TRANSACTION HALFLY PROCESS A/c FULLY DEBITED ANY STILL NO REVERSAL OF MONEY
To: complaints.[protected]@sbi.co.in, helpline.[protected]@sbi.co.in, prakash.[protected]@sbi.co.in, r.[protected]@sbi.co.in, Grievance.[protected]@hdfcbank.com, customerservices.[protected]@hdfcbank.com, Grievance.[protected]@hdfcbank.com, [protected]@rbi.org.in
Date: Thursday, May 14, 2009, 11:39 AM


Respected Sir,
i have used the hdfc bank jalandhar road(OLD BRANCH)atm on dated 10102008 @ 08:00 am to withdrawal 12000/- through my sbi debit cum atm card. However "Half Transaction Process" message displayed on screnn and only 6500/- dispensed and my a/c balance debited with 12000/-. On contacting HDFC Bank official i was told to wait till evening and check for mini statementto confirm my a/c bal. there has been no reverse transaction till date(10/11/2008) and still now. I contact the Mr. Kaul in sbin bank and he says that in this case we don't do anything. all the work in the hand of hdfc bank. both of the bank not accepting the my application after that i have done the registered post to the both bank local branches. No response from both Banks till Date[protected]. plz solve my problem as soon as possible otherwise i will go to consumer court.


enclosed documents

1 statement of my a/c from 7/10/08 to 14/05/09
2 Rcpt of Registered Post to Branch Manager Hdfc Bank
3 Rcpt of Registered Post to Branch Manager Sbin

Thanks & Regards


Ravail Singh

M. No. [protected]

Account has opened on DT.06-05-09 still i diidnot recieve any response from bank . On this DT.27-05-09 i visited bank regarding the status of ATM CARD but they are unable to answer wnen it will be reaching. please do the needfull immediately.

Complaint Ticket Number : CC[protected]



Name : P kirankumarreddy
c/o 1-8-775, sriramnagar, nallakunta-hyderabad-44
Account Number: [protected]
Branch Name: begumpet
Email : [protected]@yahoo.co.in
Phone No : [protected]
Mobile No :
Product : ATM Service
Complaint : Account Related -, ATM Card/PIN not received
Message : ATM CARD IS NOT RECIEVED NEARLY 21DAYS AFTER THE ACCOUNT OPENED. PLEASE DO THE NEEDFUL & URGENT

For redeeming the reward points I called up the helpline in Sep - Oct 2008 and I was assured 1 year India Today subscription on redemption of 3714 points. No reward was given thereafterwards. After several mails and telephone calls on helpline on 24th feb.2009, I was informed through mail that the redemption is done and I will get 1 year India Today subscription free. This was followed by a written mail from their credit cards marketing head, Mr.Sahay. In the whole melee I lost 150 reward points for not utilizing them on time. the fact is that till date I have not got the reward and so far there is no reponse from this bank. I wrote to the nodal officer of SBI and he wrote back to me saying that the credit card business is separate and forwarded my communication to the same "feedback.[protected]@ge.com". Regularly I call up the helpline and they say that soon they will take action. The soon has not come in 9 months. I request you to go deeper into the issue and expose the whole going ons - find out whether they really do reward the customers or it is just another unfair trade practice. thanks and regards