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State Bank of India [SBI] Complaints & Reviews

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Updated: May 1, 2026
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State Bank of India [SBI] reviews & complaints page 212

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S
Siyiyiy
from Pali, Rajasthan
Nov 1, 2020
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SBI downgraded my credit card last year and promised delivery as earlier at office address, since due to the corporate benefit I availed original card submitting all relevant financial documents, which was delivered to office address in 2018.

But after I downgraded this card in december 2019, the downgraded card always sent at home and the courier for downgraded card was never delivered it at office unlike earlier - - courier person told inform SBI about it and he has right to only give the card to me in person and after verifying government id.

I called SBI on this issue that I am at office and can't go home like that whenever courier comes as office distance is more.

After multiple discussions, they confirmed me about delivery at office address, but then too since the parcel wasn't changed at all, it mentioned residential address only... Please assist me in this situation as SBI parallely started charging informing that those are just auto emails ignore them, after delivering and activation only your card is ready for use.

So, due to covid I kept issue on hold, but now since services are functional, I want your help to settle this delivery issue please as I started getting suddenly spam calls from SBI asking for what's the status and why your card is still with us, I can't explain each different SBI caller whole issue again and again, please assist settling the issue and waiver of the charges imposed throughout covid as delivery wasn't provided yet as assured on call and communication
Dec 19, 2020
Complaint marked as Resolved 
On request to nodal officer, SBI provided in mail that card is inactive and no dues pending for it
State Bank of India [SBI] customer support has been notified about the posted complaint.
Nov 09, 2020
Updated by Siyiyiy
Hello SBI support team, any updates on the complaint "[protected]", please call back so that I can mark issue resolved if it's been addressed now
Nov 21, 2020
Updated by Siyiyiy
Hi SBI Team, as per our last discussion, can you please resolve this issue finally now? ... Delivery things hampered by Lock down are but obvious and to not be minded of about, many things have been already impacted nationwide, worldwide.

I have no issues with the long resolution time but consider this as a gentle reminder to please close this asap
Hi SBI Team, as per our last discussion, can you please resolve this issue finally now? ... Delivery things hampered by Lock down are but obvious and to not be minded of about, many things have been already impacted nationwide, worldwide.

I have no issues with the long resolution time but consider this as a gentle reminder to please close this asap
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    abhishek_rintu
    Nov 1, 2020
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    Dear Sir,

    I am Abhishek Paul, SBI customer, i am having account in SBI Malda branch in West Bengal. My account number is [protected], i have faced a fraud transaction of INR 1000+ INR 1000 on31st October 2020

    Sir i would like to draw your attention in this matter and want yo to take immediate action. In the message which i received against this transaction stated that the transaction is performed on behalf of a firm named as INVESTMENT INTERMEDI but it is reflecting as Banayan tree in the account statement, also when i googled about INVESTMENT INTERMEDI i found that it is a total fraud company and it targets only SBI Customers.

    In Account statement it is appearing as below:-

    31st October, 2020 TO TRANSFER
    P[protected]Banayan Tree SerTr For DDR INSTALMENT 1, 000.00

    31st October, 2020 TO TRANSFER
    P[protected]Banayan Tree SerTr For DDR INSTALMENT 1, 000.00
    I want to tell you again that this transaction is not authorized by me and i want my money back in my account.

    Looking forward a favorable response from your end
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      S
      SFW
      Oct 31, 2020
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      Hi

      I have opened an account on 13-oct-2020 in SBI, still, it's not activated, we have pay rent and bills to vendors, all money stuck there
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        A
        AYAZALI KHAN
        from Mumbai, Maharashtra
        Oct 31, 2020
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        Address: parli vaijnath branch

        On 27-Oct-2020 Rs-1000 debited from my SBI account.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          vemula ramakrishnareddy
          from Hyderabad, Telangana
          Oct 31, 2020
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          Dear Sir/Madam,
          I have paid an amount of Rs.500 towards IIITDM Kurnool, AP towards faculty recruitment by SBI collect option. The amount has paid by opening the page and choose the UPI and selected the scan option. The scan has been made through PAYTM and selected the SBI bank to pay on[protected]. The amount got deducted from the bank with a reference number[protected]on[protected] but the page did not redirect through the receipt and after 5 minutes it said pending transaction, look at the status under "SB Collect - Payment History" after 1 hour.
          but as of now neither receipt nor refund. I request you to refund or process the amount for the receipt generation. As today is the last date for the application. Please do the needful on an emergency basis. Find the attachments below1. Payment successful message and 2. The other one is the pending transaction message (receipt)
          Please do the needful at the earliest

          Thanks & regards
          Vemula Ramakrishna Reddy,
          Ph.No: [protected]
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            N
            Nikita1891
            Oct 31, 2020
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            I had purchased a mini trimoto hair straightener of rs 224 from amazon on 18/10/2020 . I had paid it aleady i have my details filed with this . On the same day 18/10/2020 i got an RRN no from amazon still refund is not initiated in my account. please help me.
            RRN no: RRN[protected]
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              Anu Gahlawat
              Oct 30, 2020
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              Address: Sector 8, panchkula , pincode 134109 , haryana
              Website: Consumercomplaints.in

              Amazon refunded me my amount and gave me refference number but when i contact bank customer care they deny to help and they dont halo me with refund
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Oct 30, 2020
              Updated by Anu Gahlawat
              2 amount refund for same refference number but didn’t recieved refund in bank

              Refference number that amazon shared was 161065
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                Bhavuk Verma
                Oct 30, 2020
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                Address: Mohan Nagar, Bhawanigarh, Punjab

                I had paid my college fees (examination fees) of ₹2910 thorugh SBI Collect from Google Pay UPI by Scanning Code but the transaction shows failure. Reference number is DUD7532955 in Sbi Collect. But the amount is Deducted from my account and I didn't get refund. Transaction was done on 29 october 2020.I am Disappointed, there is no notification from sbi collect that money is deducted.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  Jolly Sherry
                  Oct 30, 2020
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                  Address: Manager SBI CPCC Chandni Chowk, New Delhi

                  I am Group Captain Mandeep Singh Sehrawat (Retd). My corrigendum PPO[protected] was issued in July 2020, with appox 200000/- due to me, to be paid by the bank. The bank has not done so, till now. Is the bank not liable to pay penal interest on the due amount.
                  I approached my local bank on 28 Sep 2020. The manager send a mail to Manager CPCC Chandni chowk, New Delhi, with CC to me. NOthing happened. I further wrote to CPCC, referring this mail, on 14 Oct 2020.
                  Still the Manager at CPCC, chose to remain silent.
                  I feel helpless. Kindly advice where can I file an official complaint, for this negligence.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    Dixit1995z
                    Oct 30, 2020
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                    I tried to make a fee payment through sbi collect. After amount got debited, first it showed that transaction is pending but after few hours it showed it failed. It happened on 26 October 2020. And yet, my debited amount didn't get back. Please send my debited money to my account back.
                    I have my account in Punjab national Bank.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      Avi Chatterjee
                      Oct 30, 2020
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                      Address: ARABINDA ROAD, RAMRAJATALA, P.O.- SANTRAGACHI,

                      I’ve ordered a product on Amazon.in through an SBI Debit Card on 15.10.2020. Order ID: 404/[protected], which I’ve applied for refund on 16.10.2020 and refund initiated through amazon on 16.10.2020, but, I’ve not received any refund in my account. Refund Ref. No. 871454. I have contacted the amazon helpline and their executive told me to talk to the bank as the refund has been done from their company’s end, but this problem is arising from the bank. All the screenshot regarding the order is attached with this letter. PFA.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        nandhu sathya
                        Oct 30, 2020
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                        Address: SBI KAYAMKULAM

                        I ordered a product in amazone and return that for refund of Rs-999/-. Refund onitiated in amazone on 08/10/20 with the RRN 459886. Won't get refund into my account till date. Pse provide it for me.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          richhpal samota
                          Oct 30, 2020
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                          Address: Sbi bank srimadhopur sikar) rajasthan

                          Mere a/C se se 3978 rupay kyon kate gaye hai fraud se mere a/C me 3978 rupay kare gaye hai. Mere rupay vaps mere a/C me dale varna m case darj karvaungacredit card ke nam par daud ki ja rahi hai. Bank karmchari dhoka dekar yesa kar rahe hai. Srimadhopur(sikar) Rajasthan me a/C se rashi kati gai hai maine nahi to credit card liyahai nahi mene koi vastu online kharidi hai phir cheeting karke 3978 rs katoti ka message aaya tab mene a/C check karnepar paya ki 3978 rs. Kate gaye hai
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            Refritech
                            Oct 29, 2020
                            Resolved
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                            Resolved

                            Address: Zairbehara

                            Transaction IKOATPZDU6 INR 91090 failed. Date: 21/10/2020 Time: 10:40:43 PM
                            Current Account No. [protected].
                            Our Complain No. 30895577/Date: 26/10/2020.

                            We are no help to my branch & customer care. Please solved this problem.
                            Oct 29, 2020
                            Complaint marked as Resolved 
                            Please helping this problem urgent basic
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Oct 30, 2020
                            Updated by Refritech
                            Please problem solving urgent basic
                            Oct 30, 2020
                            Updated by Refritech
                            SBI Txn Ref No IK0ATPZDU6 for Rs. 91090.00 dt. 21/10/2020 for GSTN is Scheduled for 22/10/2020. Your Account will be debited on 22/10/2020. Thanks for using SBI-INB.
                            Received Date: 21/10/2020
                            Time: 10:40:43 PM.

                            Your transaction IK0ATPZDU6 INR 91090 failed. You may try again. Inconvenience is regretted.
                            Received Date: 22/10/2020
                            09:55:44 AM.
                            This SMS Received Our Register Mobile.

                            Please this problem solved
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                              Pithwa Mahendra
                              Oct 29, 2020
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                              Address: 5b54 vivekanand nagar hathijan ahmedabad

                              I am here to inform you that, I Place a order of 3 products of Rs. 1066/- from my SBI account net banking i am not any order online cut to my balance so please me
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Sumit @7999
                                Oct 29, 2020
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                                Website: www.sbi.co.in

                                My name is sumit lalwani and I had ordered WD m.2 ssd of RS.2557 in Amazon on 25/9/2020 and after 29/9/2020 I returned this order due to personal reason. And on 30/9/2020
                                Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                                502992 and told me to fill charge dispute form but SBI doesn't have such policy. So
                                please kindly respond to this complaint it's very urgent. My card number is [protected]
                                Thanks you for help
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  SnehaSharmaS29
                                  Oct 29, 2020
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                                  I paid my fee of 2600 to VTU through SBI Collect via Google pay UPI. The amount got debited and Google pay showed the transaction was successful, however it didn't reflect in SBI's page and it showed the transaction to be pending. When I checked payment history using the reference id it showed that the transaction failed. I'd like to get a refund as early as possible Please help.

                                  The transaction was made on 23/10/2020

                                  SBCollect reference no.: DUD7273787
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Benjacob
                                    Oct 29, 2020
                                    Resolved
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                                    Resolved

                                    Address: SBI card Embassy Heights, Unit Nos. 1001 - 1002 10th Floor A- Block, 13, Magrath Rd, Bengaluru, Karnataka 560025

                                    I have cleared the complete outstanding amount on my SBI credit card (zero balance) and raised the request for closer of credit card, issue for NOC and update the CIBIL report. And they gave me the reference numbers #RW#200919TS6918813_14847081#. When I called SBI customer care for issue NOC, every time they are saying that, NOC will be reached to my mailing address in 10days. Its been 2months now. I have also tired to issue legal notice but the notice is returned due to location change.
                                    I'm chasing them everyday with mails there is no response from grievance officer, Nodal officer, Customercare. Nobody is taking responsibility. Not sure what ethics they follows in life its been 2months till today there is no response from them and I'm frustrated. Its become a very difficult thing for me. When I had paid complete outstanding on that credit card….. Why they are not able to provide NOC to me. Card number - [protected]
                                    Mar 6, 2021
                                    Complaint marked as Resolved 
                                    NOC is issued after long battle
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Oct 29, 2020
                                    Updated by Benjacob
                                    Why this marked as resolved? I'm still awaiting your response.
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                                      darul5667
                                      Oct 29, 2020
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                                      Tomorrow i doing a money transfer 23200 rs with SBI yono lite app but money was deducted but beneficiary did not received the money.Customer REF no is[protected]
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Shivang Rai
                                        Oct 28, 2020
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                                        I paid my counselling fee of 17950 to NISER through SBI Collect via Google pay UPI. The amount got debited and Google pay showed the transaction was successful, however it didn't reflect in SBI's page and it showed the transaction to be pending. When I checked payment history using the reference id it showed that the transaction failed. I'd like to get a refund as early as possible because the last day of payment is 30th October by 5 pm. Please help.

                                        The transaction was made on 28/10/2020 at around 00:40.

                                        SBCollect reference no.: DUD7431509
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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