State Bank of India [SBI] Complaints & Reviews

I got a message like this on 12/11/2019

Dear, sbi.. Customer your sbi.. Saving account & debit card will be suspended on 12/11/2019 because due to incomplete kyc..in your bank account to reactivate your savings account kindly please update your full kyc..in your bank account by visiting the link below https://docs.google.com/forms/d/e/1FAIpQLSe_smjhrDVUROFv6SG3h2kJyPSJgUFyk2ITEmEa...⇄

But i don't have sbi savings account. I have only ppf account.

And by night around 9.30 pm i got a call for updating the kyc number. The person asked me to gurenteed my details with other bank details like card number. But i denined to give the details. The mobile from which i had got a call is [protected].

An amount of rs. 14800 debited from my account vide ref no.[protected] through upi without asking any upi otp 12/11/2019. Also an amount of rs, 4999/- debited on 11/11/2019 vide upi/dr/[protected]/rally/air p/[protected]/ transfer to[protected]. Please do the need full at the earliest so that i can return my amount and please also advise what to do for future.

Dear sir,

I had applied for a sbi shaurya credit card. A lady executive called me up and promised me that definitely you will get the credit card to ur residence.

I got one message from sbi stating your application is under process. Then next day under online status of sbi credit card they mentioned

"we regret to inform you that your sbi card application could not be processed since it does not meet our policy. We thank you for your time."

I have given all the documents. Please tell me what are the reasons for rejecting my application.

My name is (Akash gurung) and i had ordered (Tarkan mobile cover) of rs. (226) in amazon on (12/10/2019) and i returned this order due to personal reason. On (17/10/2019)
Amazon initiated the amount to my account but i still didn't get the money. Along with it had also ordered (Case plus type c to 3.5mm audio connector) of rs. (295) in amazon on (12/10/2019) i returned this order due to personal reason. And on (17/10/2019)
Amazon initiated the amount to my account but i still didn't get the money. Amazon sent this reference number
[protected] and told me to fill charge dispute form but state bank of india doesn't have such policy. So
Please kindly respond to this complaint it's very urgent. My sbi account number is [protected] from which upi payment was made to amazon.
Thanks you sir

Sir
I birendra singh retired from education department bihar and getting pension from sbi. My ppo no[protected] and ac no [protected]. I am getting rs 100 medical allowance per month instead of rs 1000 per month since october 2017.
Kindly look into the matter and do the needful. Thanks
I approach sbi branch and forwarded letter as zrd/38 dt 04/09/2019.
No reply yet.

Actually there is no information regarding the deduction of the amount, how can any bank debit the amount without the permission of the account holder.
An ddin't activated any auto debit schemes. Then why the banks are debbiting money without any information. So kindly take an action regarding the issue.
And let me know the further information regarding the auto debit of money.
Thank you.

Dear sir

A refund of 499 rupees was successfully processed on 23 oct, 2019 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

My money was kept hold 10 days back. I don't have any dues or loans. It was kept on hold while i was doing a transaction. I called the customer care but they insisted me to go to my branch which i can't go as i was far away from my town so please go through it and unhold my bank account balance. I request to please go through the complaint as soon as possible.

Dear sir,

I have returned some product worth rs. 349 to amazon and it's been almost a month i haven't received my refund amount yet. I've received the refund receipt and confirmation that amount was processed successfully by amazon but it is pending from bank's side.
I have contacted my branch also, but they're not taking any action.
It is been a month and i'm extremely disappointed.
Please do help.

Dear sir,

I have complained many times to nodal officers, principal nodal officer and customer head but there is still no response. I have limit of 5 lac . So I use 2 lac last month . I want to convert this amount as emi but sbi credit card decreased the limit next day without any intimation and also charged overdue limit. Customer care said that this is technical issue but we can’t help or increase the limit. I already giving 7000 rs interest in this amount . This is totally fault from their side. Why should I pay overdue charge and why they decreased my limit without any intimation . Minimum due payment is 129000 rs . Without this amount I can’t covert pending amount in emi .kinldy help

Thanks and regards

Diwakar singh
[protected]
Panipat haryana

I have purchased some accessories and I paid online by debit card.
But after I returned my order. And Amazon initiated my amount on 25th Oct. But I haven't received my amount in my sbi account yet. It's too late. On Amazon account they write one thing that you get ur refund after 3-5 business days but its aprox 15-16 days but I haven't received my refund. I want my refund of 870 rupees in my sbi account as soon as possible.

Hi Team,

On 27th Oct, there is a transaction of Rs. 500 from my SBI credit card, for VISA ATM fee with an IGST charge of Rs. 90.
When I am trying to raise a complaint in their web site they are not allowing me to log a complaint. Please refer to the screen shot attached.

I can't understand they are putting some bull ### charges and disabling the complaint window for that. It's a direct cheating with the customer. SBI is a Govt. organization, it doesn't mean they will do monopoly.

Please kindly provide the resolution.

Thanks,
Ranjan

My money is kept hold please unhold the money. I dont know the reason behind holding my money I dont have any dues I request to unhold mi money.
There are no dues or any loans against my bank account. I hereby request to please unhold mi money. I cnt reach my home department as I m too far from it.

Sahaskumar Avisapogu
Acc no. [protected]
[protected]

In my saving bank account with maintaining minimum balance of rs.1000/- every time. Rs. 59 deducted against fee excess drs. Please explain in details what is this? What is the criteria of this types of deductions. I don’t understand how can i maintain my saving account in reputed nationalised bank means state bank of india. Please explain and arrange to return the same

Regards-sanjay garg

I ordered some product (T-shirt) from flipkart on 30 september 2019 at 5:29 pm by netbanking and then i returned it. Flipkart refunded my money on 13 october 2019 but it doesn't not reflect in my bank account. I complained my issue to the bank but my problem remains the same. Please take action to solve my issue.
The amount was 359 rs.
Reference no. :- igahcvmvc3
Return id:-[protected]
Account no. :- [protected]

Refunds from amazon with reference number[protected] and[protected] was successfully processed to my account by amazon. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have confirmed with amazon and they have successfully processed the refund with above mentioned reference id.

Kindly locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

Today i bought pubg mobile uc worth ₹799. The amount was deducted but the purchase of the item failed. Why is money been deducted from the bank account when the purchase clearly fails? Answer this question within the next 1 hour. And the reference of mentioned purchase is ref#igahkrfqw6.
I would like a refund on this purchase. It has already been an hour after making the purchase and no messages or any information regarding refund has been recieved. The refund should be made at earliest possible time

Is this fee excess drs justified??? We are the customers and for ours these banks are under existence. So if we transact 1 time or more than 100 times this should not be an issue or the bank can't deduct any fee as ' fee excess dr'. It's our money and do have liberty in transaction as much as want...
Finally it's a hard earned money and no one has any right to snatch from someone..

I had purchased a product from amazon on 26th october 2019 for a total of rs.1, 199 which was paid using sbi debit card. Due to some problem i requested for a refund and the same was initiated from amazon's side on 29th october 2019. A mail was sent to me regarding the same from amazon's side. Then after a few days i got another mail with the refund reference number stating that the money should be reflected in my account by now if not contact your banks customer service. I waited a few more days and as the refund was not credited. I contacted sbi toll free number and spoke to a customer service associate about the same. The csa asked me whether i got a refund reference number, i said yes then she blandly told me that the refund reference number is of no use to them. I asked them why the csa didn't even bother to explain. There was no sort of response from the banks side.

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