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State Bank of India [SBI] Complaints & Reviews

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B
Bishnu Prasad Nath
from Bengaluru, Karnataka
Sep 12, 2019
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I have cancelled an order (Order#[protected] from amazon.in for which i paid rs.118 and amazon initiated the payment process on 31st august, 2019 and said it will be credited to my accounts in 4/5 business working days.
But its already passed 11 days, still amount is not credited by sbi. I have contacted amazon customer care 4/5 times they told payment processed successfully so i have to contact sbi branch or contact sbi customer care only.
I got a transactions reference number form amazon which is #[protected]. Whenever i visit sbi home branch they didn't respond my issues just told me contact amazon.in again i called amazon customer care for solve the problem but same thing they repeating... Just contact sbi... Sir we are helpless whom i have to contact or how to claim the amount its a head ache to the customer.in my case it is a small amount, if it is big amount then what will be pressure to the consumer. Sir please do the needfull.
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    Imran Imms
    Sep 11, 2019
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    Sir this concern is regarding i want to close or settle my sbi credit card card number stating [protected] since april iam getting calls from sbi stating me to pay the amount of 44 k change till now iam getting calls to pay the same amount of 44k since last six months my family is suffering from cricis of financial issues when ever i had money i paid continously on date to sbi bank now i cannot afford more than 30 - 35 k paying to the bank and more over i cannot carry forwaord this till years please do help me to close my account till 35 k even if it effects my cibil score or even if i will not recive any penny loans from bank it would be ok but i cannot afford more than it please do consider this request thanking you

    Thanks & regards,
    Mohammed imran
    [protected].
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      S
      sp5252
      from Ingraj Bazar, West Bengal
      Sep 11, 2019
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      I santosh prasad holding a/c no - [protected] from subroto park branch, new delhi. On 02 jul at around 1545hr i received a message in my registered mobile no with bank regarding withdrawal of a sum of rs 20000 from icici atm, which was not done by me and i was in possession of sbi card at the time of transaction, immediately same day i reached at my subroto park branch and i registered online complaint to cms (Sbi) after discussion with branch staff. Thereafter i submitted all needful documents which they (Branch) required. Now almost 70 days has been passed but disposal is still awaited from their side. Hence i am feeling very harassed by branch. I visited number of times to the branch (Subroto park) but their response is very negative
      Hence, further you are requesed to look into this and kindly help me to avoid my financial hardship.
      Thanking you.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        A
        Aman4269
        from Mumbai, Maharashtra
        Sep 11, 2019
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        Address: SBI Manpur, Umaria, Madhya Pradesh, 484665

        I ordered a sandal to amazon and some issue i cancelled my order. I pay 459 to amazon and amazon give me refund reference number#[protected] he tell me my money refund my bank account 3 or 4 day and he said i contact my bank customer care and said reference number he help you but my bank customer care not help me and not return my money. Plese help me sir
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          R
          Rajjan@786
          from Varanasi, Uttar Pradesh
          Sep 11, 2019
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          Address: Sector 12, House no. 68 vikas nagar, Lucknow, Uttar Pradesh, 226022

          Dear sir...

          This is very sorry to write you that i have made a purchase on amazon by my sbi debit card, due to some reason i have cancelled my order and amazon back my amount in my sbi acount on 06/07/2019 with refund reference no-824598, but due unknown problem my amount is yet not credited in my bank acount.

          Sir, i have tried so many times to customer care and make a phone call to my concerned branch and tried to contact to branch manger on the given phone number[protected] but neither there is any proper reply so for, nor my amount is been cerdited in my bank acount.

          Now, lastly i mailed you to resolve the issue and credit the respective amount in my bank acount.
          For your convenience i am sending you the all the details regarding this issue. Please go through with attach file for any assistance.

          Regards,

          Rajendra prasad shukla
          Sbi ac. No. [protected]
          Mobile no. [protected]
          Address:
          Mohall-khalwa
          Distt - balrampur
          Up
          Pincode - 271201
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          no one contact me to resolved complain ID -2449204 ..

          This is very worst service of india's largest public sector bank..anyway what can done by a customer..
          Let us wait..wait..and wait ...an so on...
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            Y
            Yogi643
            from New Delhi, Delhi
            Sep 11, 2019
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            Address: Trivenipuram Jhunsi,Allahabad, 211019
            Website: Amazon

            I have ordered inr 400 videocon dth recharge at dated 30/08/2019 through amazon pay upi.

            Which was failed, as per amazon customer care they have initiated refund at dated 31/08/2019.

            10 days gone and i have not received my money yet.

            Kindly do the needful as soon as possible.

            Screen shot attached for reference.

            Band reference i'd:[protected]

            Bank name state bank of india
            +1 photos
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              A
              Anirudhahata
              from Kachhwa, Uttar Pradesh
              Sep 10, 2019
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              Address: Sonbarsa, Kushinagar, Uttar Pradesh, 274203

              सविनय निवेदन है कि हम प्रार्थी अनिरुद्ध चौरसिया पुत्र स्वर्गीय चौकट प्रसाद (भारतीय स्टेट बैंक (01689)के खाता संख्या-[protected]) साकिन खझवा थाना कोतवाली हाटा जनपद कुशीनगर के स्थाई निवासी हैं । तथा वर्तमान समय में वार्ड नंबर 25 एन.एच 28 कसया रोड हाटा थाना कोतवाली हाटा जनपद कुशीनगर की में निवास कर रहे हैं हम प्रार्थी के पिता स्वर्गीय चौकट प्रसाद की मृत्यु दिनांक 21/07/ 2019 को हो चुकी है । हम प्रार्थी के पिता चकबंदी कानूनगो पद से सेवानिवृत्त कर्मचारी थे। पिता की मृत्यु के उपरांत उनके एटीएम व अन्य खातों का पासबुक मेरे छोटे भाई रमेश कुमार चौरसिया के पास था। हम प्रार्थी के पिता के मृत्यु के बाद मेरे छोटे भाई व उनके परिवार द्वारा एटीएम से दिनांक 23/07/2019 से लगातार भारतीय स्टेट बैंक शाखा हाटा कुशीनगर से जमा धनराशि ₹358832.75 मे से ₹356000 को बैंक स्वाइप व एटीएम मशीन द्वारा निकाल लिया गया है । उक्त धनराशि मेरे पिता के मृत्यु के बाद निकाली गई है। उक्त धनराशि को निकाल कर मेरे भाई वर्तमान समय में विदेश चले गए हैं । हम प्रार्थी ने उक्त खाता में जमा धनराशि के बावत रूपये न निकालने के लिए प्रार्थना पत्र दिया परंतु शाखा प्रबंधक द्वारा यह कहा कहा गया कि मृत्यु प्रमाण पत्र लाएंगे तभी खाता बंद होगा । इसी बीच समस्त धनराशि निकाल ली गई है। हम प्रार्थी भी उक्त धनराशि के उत्तराधिकारी हैl इस मामला संबंधित शिकायत प्रार्थना पत्र हमने जनसुनवाई वेबसाइट पर डाला । जिसकी जांच करने के लिए पुलिस ब्रांच मैनेजर से मिली और पूछताछ की । फिर मैनेजर साहब ने पुलिस को गुमराह किया और बोला कि मेरे पिता श्री चौकट प्रसाद के अकाउंट में जो भी ट्रांजैक्शन हुए हैं वह वैद्य है । जबकि किसी के मरने के उस व्यक्ति के एटीएम व चेक से पैसे नहीं निकाला जा सकता परंतु बैंक मैनेजर को इससे कोई आपत्ति नहीं है । और तो और यह ट्रांजैक्शन बैंक को बिना सूचित किए किया गया । जबकि मरने के बाद नॉमिनी को भी पैसे निकालने के लिए इन्फॉर्म करना पड़ता है । और तो और बैंक मैनेजर का कहना है कि नॉमिनी का व्यक्ति विशेष के मृत्यु के बाद उसका अकाउंट पर मालिकाना हक होता है । अतः आप श्रीमान जी से निवेदन है कि आप निम्न बिंदुओं का उत्तर देने का कष्ट करें जिसका उत्तर बैंक मैनेजर द्वारा भ्रामक तरीके से दिया गया है -
              1-क्या बैंक मैनेजर को इस बात से कोई आपत्ति नहीं होनी चाहिए कि व्यक्ति विशेष के मृत्यु के बाद उसको बिना सूचित किए एटीएम से पैसे निकाल लिया जाए ।

              2-नॉमिनी का राइट क्या होता है क्या वह संपूर्ण एसेत का मालिक हो जाता है ।

              3-क्या नॉमिनी बिना बैंक को सूचित किए पैसा निकाल सकता है।

              4-क्या उपरोक्त सूचनाएं मैनेजर का दूसरे पक्ष के प्रति मिले होने का संकेत नही है।

              5- यदि बैंक मैनेजर पुलिस को गुमराह कर रहे हैं तो क्या उनके प्रति कार्यवाही किया जाना चाहिए।

              इस ईमेल के साथ पुलिस जांच आख्या संलग्न हैl
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                K
                Kiran Chintapalli
                from Vijayawada, Andhra Pradesh
                Sep 10, 2019
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                Address: Near Rtc complex, 535501

                On 19 th of july 2019, myntra initiated worth Rs.3498 asRs.1749 and Rs.1749 worth 2 transactions with reference number:”[protected]”for both into my debitcard.but the Sbi bank has processed only Rs 1749.remainining Rs 1749 I didn’t get into my account till now.so many times i have contacted with customer supportteam.they said contact with ur home branch and when i went to sbi branch, they said jst contact with ur merchant.but the merchant shared that reference number with me.so this is how i am very disappointed.kindly please diapute my concern.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  T
                  Tusar Pradhan
                  from Mumbai, Maharashtra
                  Sep 10, 2019
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                  Address: idco tower, janapath , bhubaneswar , khurda,odisha, Khordha, Odisha, 751007

                  A refund 1245 rupees was successfully processed on 31/august/2019 to my account . This amount should have been credited to my Sbi account by now, but i have not received the refund till now .
                  I have called the SBI customer service several times with unique transaction reference number but no body has resolved the problem, also they said that we are not looking this . Still no act being take .
                  I have confirmed with AMAZON and they have successfully process the refund .
                  Kindly go through the charge locate the pending refund and follow the path back to amazon's payment processor to locate the refund .
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    A
                    Anushree Sachin Tripathi
                    from Delhi, Delhi
                    Sep 10, 2019
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                    Sir i have made the above describe order worth rs 1929/- to amazon on 1st september 2019, i paid through upi for thi (See attachment) and due to the later date of delivery of the product i cancelled the order after 2 hours.
                    Thus amazon had processed the amount on the same day and informed me by sending e-mail which consist of reference number (See attachment) but sbi has not processed the amount yet. I have called sbi customer care executive but they were arguing repeatedly that this is the task of amazon to provide you your money whereas amazon claims with proof that they have processed the amount from their side..
                    It has been 10 days since and i haven't receive my amount yet.
                    Kindly help!!
                    Thank you.
                    +2 photos
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                      P
                      Pяǻđęęρ Sħąяжσ
                      from Jodhpur, Rajasthan
                      Sep 10, 2019
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                      Address: Dausa, Rajasthan, 303303

                      I've an refund from amazon ecommerce of rupees 856.31 which they have processed on 02 september 2019 vide refund reference number #[protected]Given by amazon). I've contacted amazon customer care operator many times every of them said that we've processed your refund please contact sbi customer care regarding this one of them said that may be this is pending by them so you (I) have to file dispute form towards this to sbi but as they said i've contacted them too but they (Sbi customer care) told me that this is the direct transfer from amazon to your account and they did not know any way to file dispute form they only asked me for utr no of refund transaction done by amazon but amazon operators are not providing me utr no please see amazon letter provided to me after refund initiation and help me to encash my refund asap.
                      +1 photos
                      Sep 12, 2019
                      Complaint marked as Resolved 
                      REFUND HAS BEEN CREDITED TO MY ACCOUNT.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      this thing happened to my account as well. super stressed. i don't know how on earth they will refund my money.
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                        A
                        aggr507
                        from Mumbai, Maharashtra
                        Sep 10, 2019
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                        Address: Latehar Rly Stn, Latehar, Jharkhand, 829207

                        Dear sir,
                        I'm writing to inform you that i had purchased a product from amazon but due to size issue i had returned the product. Product name is peter england casual shirts. Sir my problem is that my refund is not credited to my account yet. But my refund is initiated by amazon on 3 september 2019. But i have not yet received the refund. I want to dispute the file. So that the pending refund will reflect to my account. Amazon provide me a refund reference number[protected].
                        My return date of the product is 3 sept. Sir amount of the refund is rs 944. Sir please take some action so that i will get my refund amount.
                        Thank you
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          aggr507
                          from Mumbai, Maharashtra
                          Sep 10, 2019
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                          Address: Railway Station Latehar, Latehar, Jharkhand
                          Website: Amazon

                          Dear sir,
                          I'm complaining about my refund of rs 944. Which was initiated by amazon on 3 september 2019. My return date of the product is 3 sept. Product name is peter england casual shirts. Sir i have not received my amount yet. Means that refund is initiated by amazon but not credited to my account. Amazon provide me a refund reference number to file a charge dispute form. My reference number is[protected]. Sir please do some action so that i will get my refund in my account.
                          Thank you.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            Rohan meena
                            from Mumbai, Maharashtra
                            Sep 10, 2019
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                            Address: Divli, Bharatpur, Rajasthan, 923710916565

                            To the chief branch manager state bank of india main branch subject charge diffuse refund never process dear sir 409 rupees watch note successfully process on 1st september ko amazon ki taraf se refund mar chuka hai but state bank of india ki taraf se abhi account mein process nahin hua hai mera refund account mein provide karane ke liye aapko yah mel bhej raha hun
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Sep 10, 2019
                            Updated by Rohan meena
                            Charge differs refund never process

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                              H
                              hargopalarora
                              from Patna, Bihar
                              Sep 10, 2019
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                              Address: House No 2200 Ward No. 12 Radaur Disstt Yamunanagar Haryana, Yamuna Nagar, Haryana, 135133

                              I had taken loan of rs. 20 lac four years back @9.05% rate of interest. Till date same roi is running. After query bank manager is not responding inspite of no of calls in fact he is not interested in customers call i am sorry to say that.
                              The rate of interest actually decreased in last three years. But bank manager is not ready to even listen me
                              You are kindly requested to intervene and resolve the matter
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                sharvani shakunambotla
                                from Khammam, Telangana
                                Sep 10, 2019
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                                my cash got stuck in sbi cdm and says time out contact manager

                                Address: 507001

                                Sir/mam
                                I have deposited 50000 through cardless deposit in sbi cdm machine and i entered mobile number followed by account number, and it asked only mobile and account number only once and then machine opened for depositing cash i have put the amount in it and after pressing confirm the machine counted money and then says timed out and contact near bank manager and it has no print out receipt, how can i get my cash back into my account....
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                                Pramodsarve
                                from Delhi, Delhi
                                Sep 9, 2019
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                                A refund of 281.50 rupees was successfully processed on 1st September 2019 to my account. This amount should have been credited to my SBI account by now. But I have not receive the refund till now. The reference no is[protected]
                                I have confirmed with Amazon & they have successfully processed the refund.
                                I called the State Bank of India customer service & also visit the branch & told all the details including the unique transition reference number but nobody has replied or resolved the problem no action is being taken.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  A
                                  amitinfraworld
                                  from Mumbai, Maharashtra
                                  Sep 9, 2019
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                                  Address: SBI ATM S1NB000399032 SHOP NO 5 BORGAONKAR TOWERS Kalyan west Thane 421301, Thane, Maharashtra, 421301
                                  Website: sbi.in

                                  Dear Sir,
                                  I am regular customer of sbi bank, i have saving account in sbi bank .
                                  Today in evening time i went to withdraw money from SBI atm machine, where guard did not allow me to withdraw money from atm, he misbehaved with me & he took support of local person (which was shop owner just near atm ) to throw me out from atm machine, the whole incident was caputured in the CCTV camera of that SBI ATM .

                                  He did not allow me to withdraw money because i was weared shoes & he asked me to enter in ATM machine without Shoes which i could not becasue i was feeling not well .

                                  i am feeling very harassed person & i am also thinking for legal action against SBI ATM service team, but before i thought to give a complaint in Indian consumer forum.

                                  So i a requesting you take action against security guard & his supportive locan shop owner .

                                  following are the details of the ATM machine as-:

                                  1). SBI ATM - : S1NB[protected]
                                  SHOP NO 5, BORGAONKAR TOWERS, Kalyan west, Thane -421301.

                                  Regards,
                                  Amit Singh
                                  Mail Id-: [protected]@outlook.com
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Sep 09, 2019
                                  Updated by amitinfraworld
                                  timing of incident was about between 7.15pm to 7.45pm today 09 Sept-2019 .
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                                    B
                                    boby1996
                                    from Azamgarh, Uttar Pradesh
                                    Sep 9, 2019
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                                    Resolved

                                    Address: Plastic complex, Basti, Uttar Pradesh, 272002

                                    My name is Prashant Chaudhary and I had ordered Product of RS 499.Amount Patron Boom 2 headphone in Amazon on 25 Aug 2019 and after 27 Aug 2019 I returned this order due to personal reason. And on 1 Sep 2019
                                    Amazon initiated the amount to my bank account but I still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute So
                                    please kindly respond to this complaint it's very urgent. My bank account number is ([protected])
                                    Mobile number [protected]
                                    Thanks you sir
                                    +1 photos
                                    Sep 10, 2019
                                    Complaint marked as Resolved 
                                    I got my money
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      G
                                      Gurpreet33872
                                      from Noida, Uttar Pradesh
                                      Sep 9, 2019
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                                      Address: HOUSE NO 281 NEAR GNDU CAMPUS HARDOCHANNI ROAD., Gurdaspur, Punjab, 143421

                                      My account number [protected]
                                      Name Gurpreet singh
                                      Son Of Bikram singh
                                      I used olymp trade app and sent money 100 dollar in the app on 1september 2019 and when I tried to sent money return into my account. Money deducted in the app and processed. But money is not arrived into my account. I m worried about payment, it is a big payment. I done all these payments through the ATM. I contact with customer service of olymp trade and they said me you contact with SBI customer service and gave me two ARN number 75332999246001879737431 and next is 75332999245001879343280. So please trace my ARN number help me.. and resolve my my problem and send fund as soon as possible into my account. My contact number is [protected].
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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