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State Bank of India [SBI] Complaints & Reviews

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Updated: Jan 8, 2026
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State Bank of India [SBI] reviews & complaints page 420

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P
PKS Prem Sharma
from Bareilly, Uttar Pradesh
Feb 5, 2019
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Address: 203209

Dear sir, i applied for sbi cradit card by insisting sbi cradit card department, which application no. Is[protected]. This card would be deliver to me on or before 30 nov.2018. But card not delivered to me. And the sbi cradit card collection department called me time to time regarding payment which is approx rs. 5500. So i m requesting to your department plz. Short out this problem. Thanks & regards
Prem kumar sharma
Mob. No. [protected]
Gmail - prem. [protected]@gmail.com
State Bank of India [SBI] customer support has been notified about the posted complaint.
I don't have any account in order Banks except for SBI... My NPCI is linked with OBC bank... So plz link my account of SBI to NPCI
Sir, As mention in the subject Rs 100000 has being set hold in my account without any reason .And there is no excessive withdrawal and have no credit card also. Therefore you are requested to kindly rectifying/resolve it at earliest. from Saptarshi Kumar Bandyopadhyay. A/C no [protected].DRM office Branch-10332. Chakradharpur-835102.J.khand.
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    chellappan nair tk
    Feb 5, 2019
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    Address: Pathanamthitta, Kerala, 689546

    This is to inform you that, i, t k chellappan nair, holding an account with sbi, had closed my sb a/c at kumbanad branch on 28th november 2018 and had also requested mr. Nidheesh kumar (Phone no - [protected]), who's the credit card incharge, to cancel my credit card, which was within the free usage period. He assured us that he would do so and accordingly he noted down the card numder in his diary.

    I was under the impression that the said credit card has been cancelled, when, surprisingly, on 27th january 2019, i received a message from the bank stating that ₹588/- has been auto debited. Again, on 30th january 2019, i received a message that the said amount (₹588) via auto debit has been bounced due to insufficient funds.

    Now, from the past few days, i am repeatedly getting calls from the customer service agents asking me the preferred language to talk (Either english or malayalam) and to pay the above mentioned amount. Meanwhile, on 2nd february, we went to sbi kumbanad branch to meet mr. Nidheesh kumar, in order to enqiure about the cancellation of the card, but couldn't find him at his cabin. On enquiring about his whereabouts, we got his number from one of the staff at the workplace, and spoke to him. He assured us that he had applied for the cancellation of the card and that he would do it again if needed, and asked us that if further any calls come up simply tell them that the card has been cancelled. Moreover, i again received a call yesterday claiming that an amount of ₹1500/- is due and has to be paid. As i have never used the card and had asked the person concerned to cancel the card, i am constantly being harassed getting calls at the peak hours.

    Being a senior citizen aged 70 years old and undergoing medical treatment its very disturbing. I humbly request the concerned authority to look into the matter and solve the issue as soon aspossibe. For any further details you can contact the undersigned.

    Thanking you.

    With regards

    T k chellappan nair
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      Poonam587
      from Gurgaon, Haryana
      Feb 5, 2019
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      My account no is [protected].
      I made 3 transactions through sbi anywhere personal app. On 23.01.2019.
      Amount is deducted from my account but not credited to beneficiary's account.
      I called customer care of sbi but no one is responding.
      Here are details
      Transaction id
      1 2917628 amt rs 2500/
      2.2917658 amt es 2500/
      3.2917731 amt rs 400/
      Kindly look into matter and solve the dispute.
      Poonam bhatia
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Feb 09, 2019
      Updated by Poonam587
      I didn't receive any answer from sbi .
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        L
        lucky@1234
        from Solan, Himachal Pradesh
        Feb 5, 2019
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        Address: Ambala, Haryana, 134203

        R/s
        With due respet i state that i am a regular customer of sbi naraingarh branch whose code is 614. My salary is also deposited in this bank. Sir yesterday i brake my fdr due to need of money but a person sitting on counter no.4 is so rude that he donot want to pay the amount in rs.500notes or rs 2000 notes. He said we have no currency, we have only 100 rs. Notes.
        Also the system in the bank is too slow that all the peoples are disappointed by the behavior of bank employees. Printers of the bank are not working huge lines are there to print the passbooks. So my request is this to you is please visit the bank situatednaraingarh in working hours and see the drama. Sir want to talk also about loan department of this bank there is so much harresment that no one want to take loan from this bank. Please chack this also.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          Mahendersingh01
          from Bengaluru, Karnataka
          Feb 5, 2019
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          Address: Mandi, Himachal Pradesh, 175024

          Hi sir,

          I have submitted a request to open an ssy account with sbi almost a month ago and i don't see it being opens yet. Can you please help it's really getting me frusted now every time i call or reach out to bank they say it's pending verification. Please tell me what is the next step i should take as i have waited for more then a month to open a account.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            S
            son bhadra
            from Bhubaneshwar, Odisha
            Feb 5, 2019
            Resolved
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            Resolved

            Address: 844118

            This was my bad/worse experience with sbi services.
            On 4 of jan 2019 i went to sbi bank and bank manager "goraul - branch" convinced me sbi life policy.. Proposal no-1kna778758
            I agreed with his said and gave him cheque of 50k on that same day but when i came back home i got call from conformation team about my proposal.
            He explain me about this proposal policy. It was different then my acceptance so i dined on that same call for this proposal policy.
            Next day i went to branch and complain about it same and gave him application too. Bank manager said no need to worry amount will be refunded with for 15 working days.
            I waited for 15 working days and again went to branch for information, they said with-in this week it will be refunded, i waited again.. But at the end of week i called up customer care and they register complain and said you will get call from sbi life head office.. Complain no:[protected].
            Yes i got call after 28 hour and he told me you have not initiated for payment so the payment is not cleared so i will process now but now it's been more then 4 days for that initiation and still payment is not made.
            So now this is my complain for the refund and also for that interest of 1 month which sbi life has held my fund with them.
            Because if we are late sbi made us pay fine and fee. Then why should't sbi pay compensation for delay in service tat.
            Mar 17, 2019
            Complaint marked as Resolved 
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Verified Support
            Feb 06, 2019
            State Bank of India [SBI] Customer Care's response
            Dear Customer,

            We acknowledge your concern. Our team will connect with you shortly for further discussion.

            Thanks & Regards,
            SBI Life Insurance - Customer Care
            Verified Support
            Feb 06, 2019
            State Bank of India [SBI] Customer Care's response
            Dear Customer,

            We tried calling you multiple times on the recorded mobile number ending with 4254 however, we were unable to connect with you. Further, we would like to inform you that the amount has been refunded to your account.

            Thanks & Regards,
            SBI Life Insurance - Customer Care
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              umesh kumar arya
              Feb 5, 2019
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              A refund of 163 rupees was successfully processed on 26 january 2019 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

              I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

              I have confirmed with amazon and they have successfully processed the refund

              Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                Nadeem9
                from Rajkot, Gujarat
                Feb 5, 2019
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                Address: Anand, Gujarat

                On 20 january 2019 at 8:29 pm, i tried to transfer 900 rs from phone pe app from my sbi account to my axis bank account (Internal transfer). But due to technical error, it gets transaction failed. Utr:[protected]. Now in my passbook, it shows me that 900 rs gets deducted and i did complain to phone pe support. And they told me to complain here, so please take my complain very seriously it's more than 10 days now and i haven't got 900 rs refund. I want you to resolve this issue within 1-2 days.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Feb 07, 2019
                Updated by Nadeem9
                Guys my issue got resolved. Thanks.
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                  Mahatab786
                  from Shamli, Uttar Pradesh
                  Feb 5, 2019
                  Resolved
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                  Resolved

                  Address: 247777

                  Amount not credited to the receiver
                  Transaction id:p1901061757243742466291
                  Utr:[protected]

                  In case the amount is still not credited, please contact your bank to raise a chargeback (Formal complaint) against the debited amount in order to have the amount refunded.

                  Please feel free to contact us if you need any clarification.

                  Regards,
                  Phonepe support
                  Feb 10, 2019
                  Complaint marked as Resolved 
                  Raise charge back to My account number :31600890046
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Feb 10, 2019
                  Updated by Mahatab786
                  Raise charge back

                  May 27, 2019
                  Updated by Mahatab786
                  Koi solution nahi
                  May 27, 2019
                  Updated by Mahatab786
                  Totally bakwas hai sab fake hai koi fayda nahi complain ka koi result nahin
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                    ramanaidu karibujatha
                    from Manuguru, Telangana
                    Feb 4, 2019
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                    Address: Vizianagaram, Andhra Pradesh, 535591

                    Dear team,

                    Kindly help me to recover my money back from investment intermedi, because many times rs.222/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.

                    Thanks regards.
                    Ramanaidu. K
                    [protected]
                    Cyrus. [protected]@gmail.com
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      MamtaChauhan1972
                      from Udaipur, Rajasthan
                      Feb 4, 2019
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                      Address: Udaipur, Rajasthan, 313001

                      Respected sir/mam,
                      I am Mamta Chauhan who's salary account is in SBI. I opened an RD of 15000rs per month for one year. They kept deducting the amount for 11 months and on the 12th month they stopped deducting the money and closed my RD then they transferred all the RD's money to my saving account without giving any information and without any interest and they deducted the amount 631rs and 861rs on 3-7-2017 without any transaction of mine I even contacted and met the branch manager of Shobhagpur Udaipur twice but he didn't gave a satisfactory answer and ignored my problem so i request you to please solve my problem your quick response will be highly appreciated. My bank details are given below

                      Saving account number - [protected]
                      RD account number - [protected]
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        P
                        p bose
                        from Chennai, Tamil Nadu
                        Feb 4, 2019
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                        Resolved

                        Address: 390020

                        Respected Sir,

                        I, Partha S Bose, today I got the call fraud ( Ms.Anushka, M/N :-[protected]) asked me everthing increse your credit limit etc then I got the message debit from my account Rs.8050 / date 04/02/2019 description mecrchant -mechnadiseEBS MUMBAI IN
                        I cannot provide any details and deducted my amount please do action immediately . My credit card bank name-state bank of india.
                        Transactions under Settlement
                        Date Description Amount Spent (Rs.)
                        04/02/2019 MechandiseEBS Mumbai IN 8, 050

                        please help

                        My credit card no- [protected]
                        Bank name-state bank of india
                        mob no- [protected]

                        Humble Regards

                        Partha S Bose
                        Mar 12, 2019
                        Complaint marked as Resolved 
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 06, 2019
                        State Bank of India [SBI] Customer Care's response
                        Dear P Bose, Thanks for sharing your details.We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.
                        Verified Support
                        Feb 07, 2019
                        State Bank of India [SBI] Customer Care's response
                        Thank you for speaking with us, MR. P Bose. We hope your queries have been responded over the call. Please reach out to us for further assistance or feedback. Glad to help!
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                          Pijush Sengupta
                          from Kolkata, West Bengal
                          Feb 4, 2019
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                          Address: Howrah, West Bengal

                          Home amount amount of Rs. 4, 29, 000 sanctioned and disbursed on 02/2009 recoverable in 119 EMI @5697. Amount already recovered 120 EMI @ 5800/- wef 19/5/2009 to 10/01/2019 from SBI savings account. But in complete statement showing recovery of 115 EMI missing the amount credited on 10/7/2009, 10/11/2009, 10/09/2011, 10/08/2014 and 10/4/2018 and still showing outstanding 33, 427/- despite fully recovery of all EMI. The amount recovered already reflected in SBI savings bank pass book but the loan paid by the branch showing different.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            jeevanreddy315
                            from Bengaluru, Karnataka
                            Feb 4, 2019
                            Resolved
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                            Resolved

                            Address: 560016

                            Hi, I have paid my SBI Life - Shubh Nivesh Endowment Plan premium amount of Rs.49734 /- on january 7th 2019 from my HSBC credit card of number ending 1308. My premium due date was January 9th 2019.

                            Policy Holder Name : Jeevankumar Reddy
                            Policy Number : [protected]
                            Order No. : 6602736

                            Again on january 25th 2019, the same amount of Rs.49734 /- is auto debited from my other HDFC credit card number ending 2217. I am Surprised to see such type of cheating from a reputed govt company. Please return back my money immediately.
                            Mar 14, 2019
                            Complaint marked as Resolved 
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 06, 2019
                            State Bank of India [SBI] Customer Care's response
                            Dear Customer,

                            Our officials tried calling you on your recorded mobile number ending with 3310 multiple times, but unable to contact you. Further, we wish to inform you that the excess premium will be refunded to you shortly.

                            Thanks & Regards,
                            SBI Life Insurance - Customer Care
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                              Upal Ghosh
                              from Kolkata, West Bengal
                              Feb 4, 2019
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                              Address: 713204

                              A friend sent me a sum of ₹250 via UPI on 25/1/9.
                              It got debited from her account and got credited to my Account (SBI).

                              But moments later it got reversed, and the transaction details of the reversal came with the same UPI Transaction ID of that transaction which with which the money was credited to my account.
                              The transaction details regarding this transaction is:
                              TO TRANSFER UPI/REV/[protected]

                              The person who sent me the money did not get that money reversed to her account. Nor did I get it back.

                              After contacting SBI via Helpline, they asked me to mail the issue at support.[protected]@sbi.co.in.

                              I sent them emails repeatedly for 5 days twice in a day. But they did not reply nor did they help me out.
                              After that, they are not even lodging my complaint against this matter and are trying not to involve themselves into it by saying that they cannot check the details of any UPI Transaction via the Transaction ID.

                              Please help me by guiding me on what to do in order to get my money back.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Feb 04, 2019
                              Updated by Upal Ghosh
                              The date for the transaction is 25/01/2019
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                                A
                                ak8811
                                from Delhi, Delhi
                                Feb 4, 2019
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                                Address: 494001

                                Dear Sir,
                                I am an account holder of the State Bank of India and I have also two Sukanya samridi Accounts of my two daughters in SBI. I am working at NMDC Steel Plant, Nagarnar (CG).But I am very sorry to inform you that today 04.02.2019 when I go to the nearest SBI bank, Nagarnar for updating of the sukanya passbook at the ATM counter book printing machine. One book was successfully printed but another book (A/C No.- [protected] ) passbook was not printed. Then I go to the bank and complain my problem at the counter No-1 and said that please check the account why the passbook was not printing. At that time the bank peon who was standing near the counter suddenly misbehave with me (shouted to me and talking with rudely). He told that we don’t check your passbook here. Then I ask why? Then he told that talk with the branch manager.

                                I honestly don’t know if I have somehow done something wrong or if he was having a bad day but this is not a way to treat clients and customers and I strongly protest it. I hope you will take notice of this misfortune.

                                I hope you will take care of this matter and I or anyone won’t have to face the same problem again.

                                Regards

                                Aswini Kumar Nayak
                                A/C No; - [protected]
                                Nagarnar (CG)
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  A
                                  Adidalpha
                                  from Pune, Maharashtra
                                  Feb 4, 2019
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                                  Please call me on [protected] to discuss the mis-selling for sbi credit card by providing false promises. I received call from your 3rd party cc (Intelenet) advisor zoya. I have all the messages available on watsapp. I was promised that the annual fee will be waved and credit limit will be as compared to my standard chartered card. I need the card cancelled as i have not even activated the card. I am not going to pay the annual fee and want my card cancelled. Even in verification call i have raised concern.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  I have do a transaction but it was fail but My ballance 3799 is debited ...pls refund my ballance...
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                                    p.phatak
                                    from Pune, Maharashtra
                                    Feb 4, 2019
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                                    On 1st of february a number of transactions have been done from my debit card without asking for a pin. No my card has not been stolen, it is with me and i haven't done any such transaction.
                                    All the transactions have a common thing which is pos [protected]. All the transaction messages i receive have this pos number followed by google *meme. I do not have any paid subscriptions on google and the card is not even added in google for payments.
                                    I have blocked my card but i need to know about these fraudulent transactions and also ask for a refund amount as it is clearly a security breach at the bank's side.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    While doing transactions I do not receive high security password.Inspite of receiving messages from SBI round the clock at the same phone.
                                    Customer care representative do not receive the phone. And if they receive, it is only to say contact your branch.
                                    Shailendra19's reply, Feb 5, 2019
                                    POS I guess means Point of Sale, generally it's the machine that can only be used by waving or swiping the card on the machine, check if there is an Addon card on your account on sbicard website, SBI is the worst bank I have ever seen, but this thing is absurd.

                                    In case you get the card reissued don't send image of your card to anyone or don't lend it to anyone, Credit cards do not require PIN security, Card Number + CVV is enough, but the best thing is, in case you have fraudulent transactions on your card, you can report it to the authority and the police, your money will be returned after a fair investigation.
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                                      K
                                      kuppalanaga
                                      from New Delhi, Delhi
                                      Feb 7, 2019
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                                      Address: Panchkula, Haryana, 134107
                                      Website: www.sbi.com

                                      Sir/Madam I have savings bank acct in state bank of india from chandimandir branch, branch IFC code is SBIN0050195. 23 Dec 2018 unauthorised transaction from my acct . My acct no is [protected]
                                      Ludhiana Rs 10000 w/d at SBI ATM S10F[protected] DUGRI SECOND ATM, LUDHIANA fm A/cx9044on23/12/18.Txn#2632.
                                      You have any enquiry please call me [protected].
                                      Thanks you sir
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Rishu Gusain
                                        from Gurgaon, Haryana
                                        Feb 4, 2019
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                                        Address: Ghaziabad, Uttar Pradesh, 201007

                                        Dear sir, /madam

                                        I had received call from your credit card department dated as on 2nd feb ms. Sandhya mob no: [protected] on of my person no. But she's using bad language's and abusing whatever in his mind. This not a manner to call to customers and threaten, so you are requested please look in to the matter take a action to her and inform to us.

                                        I am awaiting you positive response.
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        I have reported for lost of my credit card and same has been blocked.
                                        I am not be able to reissue my credit card.
                                        I have tried many ways to get my card reissued.
                                        Kindly ask your
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