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State Bank of India [SBI] Complaints & Reviews

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Updated: Oct 17, 2025
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State Bank of India [SBI] reviews & complaints page 421

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S
Shipra Ranjan
from Mumbai, Maharashtra
Feb 2, 2019
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Address: Mumbai City, Maharashtra, 400072

I was sending money to my friend who is in very much need of money.. I used cdm of sbi chandivali branch for depositing 21000 on 29.01.19. But money got inside the machine without any receipt and my friend does not got his money.. I filled the written complain in chandivali branch on 30.01.19.. But as today is 2.02.19 i or my friend dosent got money back till now.. I am going bank everyday but they are not entertaining me.. I am senior citizen my pension is this much only.. Please help me to resolve this problem
Depositor name - prakash ch mishra, depositee name - abhijeet kr, date of cash deposite 29.01.19, time 03.10 pm (5 min +-), account no - [protected] sbi bhagalpur.. Amount 21000
Denominations - 2000×10 =20000and 500×2=1000 total 21000.. Please help me to get this.. For this i will be very thankful.. Prakash ch mishra
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    S
    Srinivas Nalmas
    from Addanki, Andhra Pradesh
    Feb 2, 2019
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    Dear customer, your transaction at pos [protected] has been declined due to insufficient fund in your account.
    Dear customer, your transaction at pos [protected] has been declined due to insufficient fund in your account.
    I have received these messages from sbi which are not done by me there is no response from bank and customer care just they are asking to block card what about money they are charging 23.60 for each transaction
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      D
      diwanji
      from Dehra Dun, Uttarakhand
      Feb 1, 2019
      Resolved
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      Resolved

      Address: 110092

      Dear
      Sir i have sbi credit card. Due to some unpaid amount i receved call from sbi card date september 2018 he said we provide you settlement letter 35000.00 total amount.
      After few days he told me your settlement letter is ready please make payment of 35000 i said please send me settlement letter but he said please make payment and we will
      Send your letter.
      On 1st october 2018 i received call and he told please make payment of 10000 and we will send you letter
      I arranged money and paid by bill desk
      After made payment i called him daily and till 10th october 2018 for letter
      And i received letter 10th october 2018
      I callled to customer care for confirmation of settlement letter but customer care said in settlement letter we have date different
      So i called to sbi employee he said dont worry we will update and sent to you again.
      So i made payment 15000 again but he did not sent me updated letter
      After few days i receiving call for payment he said settlement letter was broken
      Sbi employee cheat with me
      I complain to customer care and sent mail to sbi but he dont reply positive
      And sbi team harrased me mentaly

      Please help me i want to pay 10000 balance amount acording to my settlement letter please update letter date and send me

      I lost my job i have very poor condition

      Other wise i have only option to sucide

      Thankyou

      Mobile number [protected]
      Card number [protected]
      Mar 12, 2019
      Complaint marked as Resolved 
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Verified Support
      Feb 03, 2019
      State Bank of India [SBI] Customer Care's response
      Dear diwanji, Your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.
      Mar 12, 2019
      Updated by diwanji
      Sbi fake statement, said he delivered sattelment letter before due date.
      I was received daily call from sbi for payment after generating letter.
      He please make payment your letter generate
      I requested daily please send me letter but he forced me to make payment after that i will send letter.
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        A
        Akhila.B
        from Bengaluru, Karnataka
        Feb 1, 2019
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        Address: 560033

        Dear sir/mam,

        I am akhila, am your customer holding a/c no:
        The refund of rs 475.29/- is been initiated from amazon.in on[protected], but its not yet been credited to my a/c, as per amazon reference i contacted my home branch, but they did not resolve the issue, i tried cc of sbi, but they cant take any complaint, no proper response, as per so i request you to complaint raise charge dispute and help in to get my money credited back to my a/c.

        Please do the needful, azap
        +2 photos
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          C
          Chandra Mohan Baske
          from Balangir, Odisha
          Feb 1, 2019
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          Address: Kandhamal, Odisha, 762001

          I purchased a shirt amount of 999 from amazon on 07/01/2019 and done full payment by sbi upi. But after returned my item. Now amazon saying that refund amount has been send to bank.

          This is to confirm that refund for amount 999.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

          Refund reference #[protected]
          My name-chandra mohan baske
          Account no-[protected]
          Ifsc-sbin0008852
          State bank of india, brundaban vihar
          +1 photos
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            U
            Utpal Raj Das
            from Jorhat, Assam
            Feb 1, 2019
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            Address: Kamrup Metropolitan, Assam, 781028

            Dear sbi team,

            Kindly help me to recover my money back from investment intermedi, yesterday morning rs.400/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. Please help me out, and ban all dis typ of companies.

            Thank you
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              E
              Er Avinash Gupta
              from Hyderabad, Telangana
              Feb 1, 2019
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              Address: Deoghar, Jharkhand, 64

              The branch manager,
              State bank of india,
              Deoghar
              Sub:-chargeback request for the refund of amount rs. 18000/-

              In connection to the subject, i am avinash kumar from deoghar i was transferring 18000/- rs to suresh but transactions failed dt.20/01/2019. And money debited to my account. That time i was go to bank but the bank and said my problem but in the bank no one respond that complaint so i was worried about it and give complaint to u..
              Sir, that transaction utr no is[protected], it is online phone pe transaction. So you are kindly reested to please give my 18000/- charge back to my accont at an earliest please.

              Thank u...

              Yours,
              Avinash kumar
              Acc no:-[protected]
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Feb 01, 2019
              Updated by Er Avinash Gupta
              chargeback request for the refund of amount rs. 18000/-
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                M
                Manoj Keshari
                from Delhi, Delhi
                Feb 1, 2019
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                Dear sir / madam,

                1. That my rd a/c no.[protected] got matured on 24-august-2007

                2. That i received a cheque of rs.36, 445 dt. 24/08/2007 against my rd a/c maturity.

                3. That due to some in adverant reason i was unable to present in service branch that cheque within the stipulated time.

                4. That i when to service branch for revalidating the cheque on 06/04/2016.
                The manager over there received my cheque along with letter. He denied given ack. Letter to me.

                5. That service branch manager assured me that you will receive your revalidating cheque within a week.

                6. That after several reminder to the branch manager for not receiving the revalidated cheque after the lapse of 6 month, he further advise me to open a new saving a/c ([protected]) so that the maturity of the above aforesaid cheque will be credited in this a/c ([protected]).

                7. That i am leaving my husband in new delhi. I am unable to further visit my service branch any more.

                8. That the branch manager was neither corporate nor taken any action in this regards.

                9. That it shows deficiency of services on spot.

                Kindly expedite and reply soon. Waiting for revalidation cheque along with interest as the earliest.

                Your faithfully

                Deepa kumari
                D/o devendra prasad keshri
                52b/2, munirka village,
                New delhi - 110067
                Cont. No.[protected], [protected]
                +4 photos
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                  S
                  sundakavya
                  from Mysore, Karnataka
                  Feb 1, 2019
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                  Address: Hassan, Karnataka, 573201

                  Me trying to book cheque through online but the status is showing "cheque book is not available to this account"please inform me why the status is like this and what other things i can do.

                  Me trying to book cheque through online but the status is showing "cheque book is not available to this account"please inform me why the status is like this and what other things i can do.
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                    M
                    ManishKumar07
                    from Patna, Bihar
                    Feb 1, 2019
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                    Address: Nalanda, Bihar, 803108

                    To,
                    The branch manager
                    State bank of india
                    Upper bazaar, chandi
                    Subject: charge back request for the refund of amount rs. 10499/-
                    Dear sir,
                    I, manish kumar, an account holder in sbi, upper bazaar branch, wish to draw your attention toward the debit of an amount of rs. 10499/- on 19st jan 2019 as per the pass book details. It can be seen that there is no transaction done by me on the date mentioned. An application regarding the same has already been submitted to this branch on date: 30/01/2019; but there has been no positive response till now. Thereafter, again i submitted the application to the branch. Besides, i was asked to fill up and submit a complaint form, but the form was avoided to accept by the same banker. I am out of town and it is very difficult for me to manage with a handful of money over here.
                    Therefore, i request you to kindly look into the matter and initiate the refund procedure as soon as possible. I am very sorry to say that in case no necessary step is taken this time, i would be compelled to take some major actions, as i cannot afford to bother my family any more to come to the bank again and again for the same purpose.
                    For this, i will always be obliged to you.
                    Thanking you,
                    Yours faithfully,
                    Name: manish kumar
                    Account no.: [[protected]]
                    Card no.: []
                    Mobile no.: [[protected]]
                    Date: [01/02/2019]
                    +1 photos
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                      S
                      Sarath Juttuka
                      from Rajahmundry, Andhra Pradesh
                      Feb 1, 2019
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                      refund on transaction failure through upi

                      Address: 533001

                      I have made a transaction on phonepe using upi from my sbi account of rs.9240 on 20th january 2019 08.41pm
                      I have been waiting for the refund but phonepe updated me that i have received refund, if it didn't please contact sbi.
                      I have contacted my home branch, phonepe customer support and sbi customer support every one is saying they can't help and blaming on each other for the refund transaction.
                      As i didn't get refund...
                      +1 photos
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                      A
                      adeepakgupta
                      from Gurgaon, Haryana
                      Feb 1, 2019
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                      I have applied for home loan top-up on 8th dec 2018 to sbi racpc, sector 55 noida (Up) its been more than 45 days its not sanctioned yet. Every time i visit the branch i am offered with a new excuse. Earlier my file was handed over with ms. Sushma then on next visit it came to know that it was with ms. Priyanka later it was transferred to ms. Akanksha then she told that some docs are missing and need to be provided. The documents were arranged same day and handed over to her.
                      Again after a week when i asked but the progress i came to know that ms. Akanksha has shifted to disbursement department and my file have again moved to ms. Sushma. Today on 30 jan 2019 when i again visited the branch she was on leave.
                      I am really tired following this branch people, on discussion with the agm of the branch mr. Arvind jain his reaction was clueless and asked to follow up with mr. Gambhir.
                      Please help me or suggest me what to do now.

                      Thanking you,
                      Deepak arvind gupta
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Feb 14, 2019
                      Updated by adeepakgupta
                      File got sanctioned on 9 Feb. but NEFT still pending till date 14 feb.
                      File got sanctioned on 9 Feb. but NEFT still pending till date 14 feb.
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                        K
                        krajesh290
                        from Delhi, Delhi
                        Feb 1, 2019
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                        Recently i used my debit card for some purchase on 22.01.19. For an amount of 1333.00. The transaction was shown as cancelled. But when i checked my account the amount has been debited. I had repay the amount again on 25.01.19 on request from the shop owner. Usually such debit gets reversed but now even after 10 days the amount has not been credited back to me.
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                          K
                          Kapil Dev Bhattacharya
                          from Asansol, West Bengal
                          Feb 1, 2019
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                          Address: 731302

                          Dear sir, my phone pe transition id-p1901202103351232342733, ticket no[protected], utr[protected], i send 10000 rupees sampad account but suddenly my ten thousand rupees were cut date-21.01.2019. Sir, if i get my money back then i will be very beneficial. Name-kapil dev bhattacharya, sbi acc no-[protected]. Sir please check it information and quickly return my many. I shall be obliged for ever. My sbi bank account number-[protected], my mobile number-[protected]/[protected]

                          Yours faithfully-kapil dev bhattacharya
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                            D
                            dinesh rajwade
                            from Mumbai, Maharashtra
                            Feb 1, 2019
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                            Address: Pune, Maharashtra, 412214

                            I have applied credit card online. They give us totally wrong information to me.Sbi credit card should be deduct amount with the client permission, but they not did this.I recently got sbi credit card.someone activated protection plan on it.i never given any confirmation regarding this.I am not not getting any mail or call from sbi bank for activation of protection plan.sbi bank deducted 1699.its totally wrong.i am going to file complaint againts sbi bank.my mobile no is [protected].
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              vishwesh pal
                              from Varanasi, Uttar Pradesh
                              Jan 31, 2019
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                              Sir_ my name is vishwesh pal who having a saving account in sbi bank(branch code-04546, my account no-[protected], branch name-jalaipur ambedkar nagar uttar pradesh). my old atm/debit card vadilty expired in march 2018. so contact my branch bank with application form seven times&contact last time in branch on date18 january 2019&almost contact sbi customer care no-[protected] in4 times&complain sbi unhappy on date.but no response given by my branch bank&custumer care service. so please solve my this problem at soon..for new atm/debit card.
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                                A
                                ASHISH Meher
                                from Bhubaneshwar, Odisha
                                Jan 31, 2019
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                                With subject bellow I have register charge back form in SBI
                                State Bank Of India [Sbi] — re back my 800 rupee to my bank account

                                1 Review
                                As ASHISH Meher on Jan 30, 2019
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                                Sir,
                                I have transfer 800 rupee to my friend in 23 jan 2019 through phone pay he receive the money but suddenly the money reback but yet money has not deposited in my account. Tody is 7 days when will i get my money back, i have called phone pay customer care and explained about my problem the did not listen that why i am writing this complaint to u. Please, please refund my money to my bank account. Hence i will great full to u.

                                Yours hertly costume

                                Ashish meher
                                Sbi user


                                When will I get my money back please answer.
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                                  S
                                  soni.ankit
                                  Jan 31, 2019
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                                  no actions on my complaints / sbi

                                  Address: 69003

                                  Ince 4 months, I am following up to state bank of india, vadodara - Gujarat for my renewal of forex cards. I am international student in france and pursued the forex services of sbi. Since beginning, I faced lot of problems and now I am student in france and i need money for my survival which is blocked because of the sbi card issues.

                                  Date of issues - 1 november 2018
                                  Passport number - L 9933624
                                  Email address -...
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                                  M
                                  M.Ushakiran
                                  from Kollam, Kerala
                                  Jan 31, 2019
                                  Resolved
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                                  Resolved

                                  Address: Kanchipuram, Tamil Nadu, 603209

                                  Credit card no [protected] i have claimed for settlement on 5th of nov'2018 and paid by 13th of nov'2018 still every day sbi credit card department person embarrassing by asking payment.

                                  Every day their harassment is too much while in office, meeting or customer place. After the settlement also why you people give such disturbance to customers.We really hate the sbi department. By day nearly there is more than 20 calls even am not able to continue with my work.

                                  Kindly take necessary action to clear this issue immediately, otherwise we will approach the consumer court, you people are too worst.Take immediate action against this complaint
                                  Mar 7, 2019
                                  Complaint marked as Resolved 
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 03, 2019
                                  State Bank of India [SBI] Customer Care's response
                                  Dear M.Ushakiran, We tried to reach you at 04:10 PM but were unable to connect. Request you to share an alternate number or a suitable time to call you.
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                                    priyesh kerai
                                    from Rajkot, Gujarat
                                    Jan 31, 2019
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                                    Address: Kutch, Gujarat, 370430

                                    To,
                                    The Chief Branch Manager
                                    State Bank Of India
                                    Main Branch

                                    Subject: Charge dispute "Refund never processed"

                                    Dear sir

                                    A refund of 259 rupees was successfully processed on 22th jan to my account by amazon.in. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

                                    I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                                    I have confirmed with amazon and they have successfully processed the refund

                                    kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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