State Bank of India [SBI] Complaints & Reviews

My atm card is issued on 18th october by bank but post man not able to find my address so he return card to post office when i visit post office they said card is returned to bank but even after one month bank don't know where is my atm card.
When i complain to customer care they said branch [anandanagr sbi branch] have authority to get back your card but when i visit branch [anandanagr sbi branch] they said we don't have authority to get back your card. I visited branch almost 3-4 times but never get satisfactory answer by their employees.

No one from bank give proper answer to me when i get my atm card.

At least now expect my card after one month.

Dear sir

A refund of 999 rupees was successfully processed on 07 november 2018 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service with all the details many times including the unique transaction reference number but nobody has resolved the problem. No action is being taken.

I have confirmed with amazon and they have successfully processed the refund.

Kindly locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

I have returned an item which i ordered from myntra. But i didn't get the refund related to that order. Myntra customer care said that they already finished refund procedure and successfully completed the refund to the bank. They gave me a reference number for this refund that is attaching here. Refer no: [protected] amount-641.65 and 424.30. Order id[protected]-1751303.

My account number is [protected]
Please give me an appropriate solution to this problem.

I prabhu prasad lenka pertaining cpp member ship no. Ia3222931, i need to cancel my member ship from 22.11.2018., further no need to deduct amount from my sbi credit card, already i spoken to your customer card executive over telephone about this cancellation matter.

This is for your kind please.
Further i need confirmation from your end.

Regards,

Prabhu prasad lenka
[protected]@gmail.com
+91 [protected]

My name is suresh sharma from godda district of jharkhand. Two staffs named as dayanand and nagender in loan department at godda bazar sbi branch forced me accept wrong claim that i had collected another person's gold and sold it illegally. I had legally completed all formalities of gold loan and paid the requisite to get it back 5 months ago for which i have clear document. Later on i showed this document which they accepted and realized their fault. I want to know without proper verification how can they force me to accept their allegations. They both confiscated me in their chamber and interrogated me like a police officer and even forced me not to make any call. I want serious action against two corrupt official who were forcing me to accept their wrong allegation so that in coming time they may not make any allegations without proper proof. I want acknowledgement from them that they had committed mistake.

Recently there is an update regarding change of magnetic strip atm cards to emv chips, i completely appreciate their move towards new technology but their banking is still the same outdated. Even for a change of profile password i have to visit home branch?? How ridiculous stupid rules are these?? Why can't i visit near by branches and get it done??

Now they have come up with a new trouble for their customers. If they want to change their atm cards to the new one the customer has to visit the home branch irrespective of their works and irrespective of the place they currently reside. I do not have a proper address proof as my work keeps me shifting every 2 months or even a month to different places. I cannot take off or leave my work and go all the way to my home branch just to exchange my atm card and they don't even provide it instantly they take 7 working days and would send to the address which is there in passbook where i'm currently not residing. Why can't sbi provide an option to collect it from any near by branches and get make our work easier??? We have adhaar card, driving licence and even a pan card what else proof you want??? Just to ease up their work they make us travel all the way to their home branch?? If this is the case i'am ready to withdraw all the amount and freshly open an account in icici or axis bank.

If they want to make rules then let them provide a valid solution or else they will lose their customer's

Hii sir, i made an transaction regarding to jntuk ap through net banking for original degree i am unable to get my du number and the transaction reference number is
(Thank you for using state bank internet banking. Reference no. For jntuk ap transaction of rs. 3505.9 from a/c ending 9113 on 20-nov-18 at 14:43 is igaeulies3.)
So please let me know the du number as early as possible... Mail - [protected]@gmail.com
Contact no-[protected]

Sir,

With reference to the above sited subject, regarding recharge of 95/- on dated 22/10/18 to Airtel moboile recharge in this connection said payment was made said dated but payment not received to airtel co., on line so request you to credit Rs 95/- to my S Ac [protected], i have attached statement pl, to do the needful action in this regard
Thanking you,

Yours Sincerely,

Mahendra chauhan

Dear sir,

My name is dattaram parsekar. Credit card no. [protected].

I was issued this card in 2007 but to loss in business i not able to pay back amount on card. Its was very small amount but i was been charged huge amount as rate of interest. Some how i negotiated with recovery team and decided to pay card payment in installment. I have paid all installment but during last installment person collected money but not given payslip saying later we will give but as of today that person is not returned and still as of today also my card settlement work is not completed.

This third party recovery people later harassed me & my family saying they have not received money on phone calls and sending executive to home.
This recovery executive went to my company he spoke to my co-workers & manager he harassed them also on phone. He also called to some of my family member there also he tried to create nonsense by spoiling my name among family. That was only source for me to take money from they and pay back there also i lost credit ability, i lost my job too. Is this way to recover money??
I was wanting to settle this card but due to your recovery team i am not able settle this card.
I want to pay directly to bank without going to recovery team please give me root to pay back my credit card amount.

Please help me in this matter.

My mail id is :- [protected]@gmail.com

I, mrs. Manisha prashant dhopatkar, have filled up new account opening form at your dombivli (E) branch, tilak road, branch code 7124., on 12.11.2018. Today on 22.11.2018, i have enquired at branch, but the form is not at all processed. I am having ppf account, with the same branch since 2013. Please look into the matter, and do the needful at the earliest. My cif no. Is [protected].

I, dhananjay prasad, sbi a/c holder of bhabhua branch being sbi a/c no.-[protected], ifsc code - sbin0001099 had applied for taking cheque on 26.10.2018 but i cannot received cheque book till now. I had demanded receiving evidence through bank, but dealer of the branch refused to given any recieving evidence. Hence, i am bound to lodge complaint.
I belongs to sc community and i am sufferer to any transactions.

On 21/11/18, i paid my college fee of 5905 by net banking (Pu chd ubs) through sbi collect. The amount got debited from my panjab national bank account but the transaction is showing invalid bank response and no receipt generated. It said to wait for an hour to get the confirmation but i still haven't received it. Kindly refund the amount so that i can pay my fee latest by 24/11/2018

At least two years back i have done my full and final payment of my sbi credit card the executive called me please makeup full and final payment after that i mail you the full and final settlement letter but after my payment that executive not picking my phone totally discontinue and second month i received the bill from sbi credit card it's almost 500 or 600 rupees so when i have done my full and final payment and my card is blocked my account is cancelled so why sbi send me the bill and in last 2 years sbi sending me a bill regularly every month and without my any expenses the bill amount increases almost 5000 rupees lots of time i called sbi credit card call centre and executive told me this is your balance please pay full and final amount and close your card when my card is already closed how do i close again so please suggest me what can i do

Dear sir The branch manager of
SBI ALMATTI branch Bijapur district Karnataka has refused to open a SB account aince 2 months and every time I request she tells me to come after 15 days. When I asked her the reason for not opening an account she tells shortage of staff. Moreover the ATM at the branch is always shows no cash tag and if cash is there then ATM will be closed at 4.30pm.
Yoganand H C
ALMATTI
586201

I have made a transaction of Rs.20000/- on 6th of Nov from my account throught ATM machine. Amount was debited but the cash was not withdrawn.when i raised a complaint to SBI, their executive escalated and refunded partial amount of Rs.10000 and close the ticket.I called them today and asked why, they replied that they have mistaken as 10k and refund and to credit the rest of the amount, i need to create a phone banking Id.When you are able...

I ordered an item from Amazon on 09.10.18, Rs. 3221.10 were deducted from my debit card [protected] and refund was soon initiated, I have the bank reference number but the branch office of SBI at sirsi road kanakpura, Jaipur is not helping me at all with the issue and they say they can't do anything about this.
I have been contacting them since one week, initially they said they can do it once the manager comes back, I went again the manager wasn't there and the staff also denied any help regarding subject matter

My account is deducted with 45000 from. trnasaction was done as transfer to unknown person account. account is diducted with trnasfer of money one by one transaction of 10000, 2000 and 1000 like that. please help me out from this situation. i contact to my branch they responding late. money is trnasferd to unknown account from thane. please kondly solve my query.

Sir/madam
I thangjam suresh singh tried to withdraw rs 2000 from sbi atm which is located at chingmeirong. Imphal. Manipur due to server problem the machin show that transaction time out and the money didn't came out but it has been deducted from my account here is my transaction detail (Rs 2000 w/d at sbi atm dfnk[protected] chingmeirong, imphal fm a/cx6984on21/11/18. Txn#2226)

Reference no. Igaetwmjn0. I conducted a transaction on 16-11-18 using sbi netbanking to purchase coins from dreame site. Money was deducted but transaction could not be completed due to net signal going weak. How can i complete it now. And get the gpa order and receipt. Sending u screenshot of bank sms deduction. I tried to contact dreame site but they responded that they need gpa order to proceed further. Kindly guide me how to complete the transaction. Money has already been deducted. Times of money getaway was used to pay the money. From reference no and sms from bank everything is clear

I have receive the bill of amount 499+tax from sbi then i complained 05 jul 2018 that i am not using sbi credi card then why the sent to me then they reply that this is renual fee then i asked have you discuss with me before renual or have you sent me any intimation before it then they did not reply my query instead they they are giving me excuse and asking me to pay the amount and sending me bill of the same.

Deatil attach here of mail.
Dear team

Below issue is still not resolve so pl resolve the issue otherwise i will go to consumer forum to raise issue.
You have not shared any document of my permission for rennual or any intimation befor renual again i am asking you if you have any proof of acceptance for renual fee or any intimation you have sent me.

Indra kumar

On thu, 05 jul 2018 22:27:17 +0530 wrote
5/7/2018



Dear mr. Indra sharma,



Thank you for writing to sbi card.



This is with reference to your communication dated 5/7/2018. We truly value you as our privileged customer and regret the inconvenience cause to you in the matter address to us. Please accept our sincere apologies for any inconvenience caused to you and for your displeasure whilst you felt our service levels did not meet your expectations. We solicit your continued patronage to our services. Card related: we regret to inform you that as on date we do not have any facility to share the documents pertaining to the application. Incase of any query, would request you to click here or contact the sbi card helpline at[protected]Prefix local std code) or[protected]. Ivr & emergency services on helpline are available 24 hours and customer service representatives are available from monday to saturday between 8am to 8pm or you can get easy access to exclusive services & account information with just a click. Visit our website sbicard.com or download the sbi card mobile app to access self-servicing options on the go!



If you are not satisfied with the response, you can write to nodal officer, customer service by clicking here or use the escalate button on the webpage. You will receive a response within 5 days.



Yours sincerely,

Bhati ashutosh

Customer service– sbi card



[thread id:1-g9cr5md]



— original message —

From: [protected]@rediffmail.com

Sent: 5/7/2018 10:06:15 am

To:

Cc:

Subject: re: sbi card related



Dear team pls share related document.







Indra kumar





From: [protected]@sbicard.com

Sent:mon, 02 jul 2018 14:32:30 +0530

To: [protected]@rediffmail.com

Subject: sbi card relateddear indra kumar sharma,



warm greetings for the day!







this is with reference to your email regarding sbi card. This is with reference to your complaint which was raised under reference number:[protected] regarding annual fee miscommunication. We would like to share that as per our investigation and application form signed by you, card is a chargeable card with annual fee of rs.499/- plus taxes. We wish to apprise you the annual fee billed to your card account is a basic product price which covers only a portion of the cost incurred by us in maintaining your card account. We do understand your concerns; we would like to express our inability to provide life time free facility and reversal of annual fee on your card account.in case of any further assistance, please feel free to contact us. Or you can get easy access to exclusive services & account information with just a click. Visit our website sbicard.com or download the sbi card mobile app http://bit.ly/SBICard-App to access self-servicing options on the go! To facilitate faster resolution & better experience, we have come up with a facility to raise queries/complaints online at our website: www.sbicard.com/email.Yours sincerely,



umesh bhandari



from nodal desk– sbi card