| Website: Locanto Ad Id no 3189256977 |
Dear sir/mam
I am a customer of sbi. I have upi and net banking facility in branch kathgodam, uttarakhand, ifsc.. 3389.
Yesterday on 18 nov 2018 i became victim of a fraud when approached a website locanto for dating in india. Many addresses of escort and dating service are available on locanto platform. I made a call to mobile phone number [protected], naming manshi thakur under the address of dehradun call girls 99832//38874 dehradun hot female escorts-21, having locanto ad id no. [protected].
A person dealt me on that mobile and as per he said me to transfer money in account number [protected] ifsc fdrl0002122 on account of a dating, i transferred rs 4000 in advance in four equal transaction by paytm upi platform.
Upi ref no. Are[protected] on 9:44pm,[protected],[protected], and[protected], each for rs1000 because he indulged me very cleverly and told their company demands all money in advance. I did one transfer then he told to do 1000 more, i transfered 1000 again then he demanded rs1000 again for a good place rent, i transfered third time, then finally he said his higher are asking all money in advance, so that to make dating possible, he said it is trusted and i don't worry about mydeal, these are norms of company.
So after annoying on his bad dealing in parts, i finally did 1000 transfer again 4th time because i had no choice. So he got the all payment step by step cleverly in that account by indulging me by his pre planning.
After all payments he neither provide me the service nor picked my calls, i attempted many times. So i felt myself trapped in fraud service done online on a big popular platform of locanto.
That account was from federal bank, i talked their customer care on toll free number, [protected] they suggested me to complain about this in my bank sbi to refer my case in their federal bank via mail etc., kinda, bank to bank mail on this matter.
So taking this all detail in account, i politely request you to register and farward my complain in positive direction with federal bank for refind of rs4000 amount of mine. I already informed paytm upi by email and
This is a case but anyone, any where in anytime is suffering from such type of frauds.
Please help to facilitate in this matter and help for my refund fom federal bank.
I am hoping totally on you.
Thank you sbi.
Sincerely yours
Kamal singh.
State Bank of India [SBI] customer support has been notified about the posted complaint.
Nov 21, 2018
Updated by Kamal2323 Good morning, It is also to inform you that I already complained Paytm UPI service department and also to The site Locanto on this matter and attached screenshots of these complains to you in email earlier.
Please take action as per RBI rules to facilitate me for my amount refund of Rs 4000. 00 by coordinating to the Federal Bank detailed in my previous mail by recovery from that fraud doing account holder.
Nov 25, 2018
Updated by Kamal2323 Dear Sbi
I want to know the current status of my complain resolution. Please make me aware. Days are spending and the case is still pending. Please I request to resolve on this matter by facilating and proceeding with concerned bank Federal Bank. The bank account details and brach code of this bank has been given in previous email attachments.
Please help to refund.
Kamal Singh
Refund of INR 5710.00 against transaction id 7f617e2a[protected] has been initiated.
AC no. [protected]
Ifsc code SBIN0015079
Sir me OBC BANK ATM se 2000 rupey nikal rha tha 2000 rupey to nikle nhi pr 5 minute baad 10000 rupey with drown ka massage aaya uske baad mini statement dekh to 10000 rupey cut chuke the