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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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D
das. Kamalesh25
from Jalpaiguri, West Bengal
Sep 12, 2018
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Address: 712148

Sir,
My account no is [protected]
Name - kamalesh das
State bank of india, last monday i deposited 3000 rs in above account but several time my account is being debited by 295 as investment intermedi. After deduction now my balance remains only 1778.55 rs.
Please refund my money, i am a poor man and my account is so old.
I have attached sms copy of deduction.
+1 photos
State Bank of India [SBI] customer support has been notified about the posted complaint.
Sep 12, 2018
Updated by das. Kamalesh25
Sir,
My account no is [protected]
Name- Kamalesh Das
State bank of India,
IFSC code: SBIN0004780 and MICR code:[protected]; STATE BANK OF INDIA MOGRA address : Dist Hoogly, West Bengal 712148,
last Monday I deposited 3000 RS in above account but several time my account is being debited by 295 as Investment intermedi. After deduction now my balance remains only 1778.55 RS.
Please refund my money, I am a poor man and my account is so old.
I have attached SMS copy of deduction.
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    Nirmala Sikarwar
    from Vidisha, Madhya Pradesh
    Sep 12, 2018
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    Address: Bhopal, Madhya Pradesh

    Complaint regarding deduction of amount without intimation.
    My account no.[protected] it is two times debited rs.295/- as investment intermeia without any intimation and notice. What type of deduction is this. Please let me intimate about this. Why sbi officials debititing the account with the same amount is there any use to the customer like me. Mail me nirmala. [protected]@gmail.com
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Sep 12, 2018
    Updated by Nirmala Sikarwar
    Complaint regarding deduction of amount without intimation.
    My Account no.[protected] it is two times debited Rs.295/- as Investment Intermeia without any intimation and notice. what type of deduction is this.please let me intimate about this. why SBI officials debititing the account with the same amount is there any use to the customer like me . mail me nirmala.[protected]@gmail.com
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      R
      from Aduturai, Tamil Nadu
      Sep 12, 2018
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      Address: Tiruchirappalli, Tamil Nadu

      Dear sir, My account is auto deducted and I am not sharing any pin or any OTP using my debit card, this msg I receive from bank, Thank you for using your SBI Debit Card 478XX9385 for a purchase worth Rs990.0 on POS [protected] at GOOGLE *MeMe txn#[protected].If not done by you, forward this SMS from mobile number registered with SBI to [protected] to block your card. Kindly resolve my problem and kindly reimburse my deducted amount . If not resolved I will make legal actions against SBI under fraudulent. Thank you make me happy by your response service
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        B
        biswarupcu
        from Kolkata, West Bengal
        Sep 12, 2018
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        I have an account with SBI, Burdwan University Branch, Burdwan

        I had withdrawn an amount of Rs. 20, 000 on 8th September 2008 from two different ATMs in Ashoknagar in between 6.45 pm to 7.05 pm.
        At first at about 6.45 pm I tried in an ATM (near the Railway Station of Ashoknagar Road) to get an amount of Rs. 20, 000/- but it was unable to process my request.
        I then went a second ATM (at Ashoke nagar Golbazar), where I successful withdraw a amount of Rs. 20, 000/- .
        As I need more cash I tried for the third time to get an amount of Rs. 20, 000/-
        I receipt a slip mentioning " DAILY WD LIMIT REACHED"
        I know the limit for daily withdrawal is Rs. 40, 000/- and I received only Rs. 20, 000/- so, it is completely fictitious.
        please have a look so that I may get back the money.
        +1 photos
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          J
          jose_12345
          from Pune, Maharashtra
          Sep 12, 2018
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          Address: Kamrup Metropolitan, Assam

          Why SBI in spite of having core banking facility does not take cash in non home branches.I am government service holder having savings account in SBI, I lent some amount to one of my friend during his medical emergency, now he returned back my amount in cash which I am trying to re-deposit at my savings account but all sbi branches are not accepting cash in the excuse of non home branch.I have provided my PAN number in the deposit slips and told them to check my income tax statement still they are not accepting it rather than suggesting to deposit in home branch or at CDM.. Since I stay away from my home branch by 200KM due to my job locations how can it be a justifiable answer from SBI when they have core banking facility? Similarly I visited two CDM of SBI at Guwahati Assam which remains defunct most of the times..Why SBI adopting such rules to harass customers..We as a service holder do not deceit taxes and account is also mapped with pan card still why such inconvenience for us?
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            R
            ramakantnamdevjhs
            from Allahabad, Uttar Pradesh
            Sep 12, 2018
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            Address: Jhansi, Uttar Pradesh, 284121

            I am trying to update registered my mobile no for 1 years. I am already have internet banking facility. But not login because my old mobile no. Is missing. I went to bank for many times. But the bank officials could not register my mobile no in core (Which is required if you wish to do net banking). I have also updated kyc. But problem still persists. What is the solution of this?. Now that mobile no is not with me. I changed my mobile no but he is unable to changed my mobile no in core systems. I also asked them to open a new account, but the branch officials said that the new account will also have the same problem as the cif file will be the same for both the accounts. Account details are given below

            A/c no. [protected]
            Holder name. Ramakant namdev
            Ifsc no. Sbin0015690
            Cif no. [protected]
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            I wnt to atm .my money debited by atm machine but i did not receive ...and i went to bank they r not helping... so what can i do ..my 10000 rs are debited...

            I am unable to login - Comment #3207602 - Image #0
            I am unable to login - Comment #3207602 - Image #1
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              S
              saikala143
              from Chennai, Tamil Nadu
              Sep 12, 2018
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              I made a transaction in a restaurant and supermarket with 955 two times and 1216rs three times but my card got rejected. Amount debited but not credited please do the needful thing. I can't approach to branch as i'm staying so far from it. But 955 credited and again debited. I made this transaction on 05/09/2018
              But still, i didn't get the money please help me
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                G
                Gunda Hemanth
                from Thiruvananthapuram, Kerala
                Sep 12, 2018
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                Address: Guntur, Andhra Pradesh, 522503
                Website: Google

                Dear team,

                Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
                Thanks regards.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Respected sir,
                I can not change my old mobile number using debit card at ATM centre.After entering number, it shows "UNABLE TO PROCESS INCONVENIENCE IS REGRETTED. KINDLY CONTACT YOUR BRANCH OR CALL 24×7 HELPLINE AT... "
                Card number [protected]

                intermedia investment - Comment #3207613 - Image #0
                3000ru.debit my account [protected] but not credited 25agust2018ubi ac.[protected] and not reverse my account.
                Please reverse .
                Chandan singh
                I am opened the e-rd on 5 years back and it matured on 20/08/2018

                and interest not paid for these . Only principal amount showing

                please do the needful
                My a/c no is [protected] . Rs.12500 hold in my account since long. Neither i withdraw the money nor received interest on them..My home loan has already been cleared but don't know why Rs 12500 hold with my account. please see the matter as soon as possible and also pay interest as applicable on them.
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                  P
                  pankaj suman
                  from Hyderabad, Telangana
                  Sep 12, 2018
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                  Address: New Delhi, Delhi, 110007
                  Website: don't have

                  Hi
                  My name is pankaj i am visited one of your branch in shakti nagar delhi 110007 we ware in a so much rush but we won't be able to find the solution thare is a bank staff tgey would not be coming in thier sipulated time even they are so rudly how they are talking like they don't educated i know this a govt bank but still govn is also hare to giving a good service please ask them to they do thier work well so we can suffer for any thing other wise i choosen other private bank to open our account

                  Thanks
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  My money is getting debited every month with rs.295/- with out my permission, i didn't got any loan also yet, but how could they cut my money without my permission??? Not one month every month... Now this month 2 times its deducted, its too bad on SBI to these I need my money back
                  Dear Sir
                  I have not received my refund amount against failed transaction amount of Rs 4000/- was deducted but no refund has been made from last 4days. Kindly refund at the earliest to my SBI savings ACCOUNT NO. [protected]
                  IFSC CODE. SBIN0001966
                  SBI KHETRAJPUR BRANCH, SAMBALPUR

                  Regards
                  Ravi Sharma
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                    K
                    Krishna Saroj
                    from Chennai, Tamil Nadu
                    Sep 12, 2018
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                    Address: New Delhi, Delhi, 110019
                    Website: [email protected]

                    Dear team,

                    Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.

                    Thanks regards
                    Krishna saroj
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      R
                      Rahul_Mast
                      from Channarayapatna, Karnataka
                      Sep 11, 2018
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                      Address: 711202

                      Respected sir/madam

                      I have a educational loan with account number [protected] in state bank of india. This loan account is linked with my savings account [protected]. Branch is belurmath. Ifsc code sbin0004640. This savings bank account is a joint account with my father, sanjay singh. Sbi is deducting money from my savings account stating as loan arrear and even from my father's other saving account in sbi in belurmath, a/c no. [protected]. I havent got any information regarding my emi. They are simply deducting as soon as money is being transferred to my account. Every quater rs. 15 is deducted from my account for sms alerts and most of the time i don't get the message abount money being debitted or creditted.
                      How a person stay like this? Two times i was about to withdraw money from my account for some purpose and i came to know that money is debitted from my account and balance is zero.
                      I am not a defaulter. I pay between 10th and 15th of every month.
                      People who are taking loan of 900,, 000 crore and moving out of the country. No one is deducting from their family's account because they are rich and i am not a defaulter so money is being deducted without any notice. They are making some other person call me ass they are not updating the full details.
                      I have faced problem as suddenly money is deducted.
                      This is the condition of the nationalised bank. For small loan account banks are trying to recover like that we people have taken money and are running away. This was not accepted from such an old nationalised bank. I have faced some serious problem because of this deductions from my account without prior notice.
                      I hope you will take any appropriate action and revert me about this complain as soon as possible on my plea.

                      Thanks and regards,
                      Rahul singh
                      +1 photos
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Sir,
                      Don't debit cash through investment intermedi. This is the third time I am loosing my money. Please block it

                      deducting money from savings account without prior notice - Comment #3207529 - Image #0
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                        R
                        Rahul_Mast
                        from Channarayapatna, Karnataka
                        Sep 11, 2018
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                        Address: Howrah, West Bengal, 711202

                        Respected sir/madam

                        I have a educational loan with account number [protected] in state bank of india. This loan account is linked with my savings account [protected]. Branch is belurmath. Ifsc code sbin0004640. This savings bank account is a joint account with my father, sanjay singh. Sbi is deducting money from my savings account stating as loan arrear and even from my father's other saving account in sbi in belurmath, a/c no. [protected]. I havent got any information regarding my emi. They are simply deducting as soon as money is being transferred to my account. Every quater rs. 15 is deducted from my account for sms alerts and most of the time i don't get the message abount money being debitted or creditted.
                        How a person stay like this? Two times i was about to withdraw money from my account for some purpose and i came to know that money is debited from my account and balance is zero.
                        I am not a defaulter. I pay between 10th and 15th of every month.
                        People who are taking loan of 900,, 000 crore and moving out of the country. No one is deducting from their family's account because they are rich and i am not a defaulter so money is being deducted without any notice. They are making some other person call me ass they are not updating the full details.
                        I have faced problem as suddenly money is deducted.
                        This is the condition of the nationalised bank. For small loan account banks are trying to recover like that we people have taken money and are running away. This was not accepted from such an old nationalised bank.
                        I hope you will take any appropriate action and revert me about this complain as soon as possible on my plea.

                        Thanks and regards,
                        Rahul singh
                        +1 photos
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          K
                          Kaustubh Dhakad
                          from Anta, Rajasthan
                          Sep 11, 2018
                          Resolved
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                          Resolved

                          Respected sir,

                          I tried transferring money from SBI Anywhere app's UPI section to my Axis account.

                          The transaction was declined and the amount was deducted.
                          I tried calling the customer care of SBI and they were of no help.
                          Tried mailing at upi.[protected]@sbi.co.in but first time I mailed, they asked for reference number.

                          In second mail they asked for mpassbook screenshot. I provided everything but still there is no response from them.

                          The customer care executives said me to raise a dispute through Sbi Anywhere AppUPIUPI transaction historydispute.

                          I tried this and the dispute was open till the morning and when I checked back in the evening it was closed without any resolution through them.

                          Understand a common man's problem, guys.

                          I am attaching screenshots of whatever was happening.

                          They don't seem to understand anything.

                          Amount : 1347
                          12 Digit reference number :[protected]
                          +4 photos
                          Oct 5, 2018
                          Complaint marked as Resolved 
                          Amount was credited back to my account. Thanks SBI team.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Sep 16, 2018
                          Updated by Kaustubh Dhakad
                          Still no update from their side.
                          Sep 18, 2018
                          Updated by Kaustubh Dhakad
                          Still no update.
                          Still no resolution/response.
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                            D
                            dimplepurvi Shah
                            from Vadodara, Gujarat
                            Sep 11, 2018
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                            Address: Ahmedabad, Gujarat, 380014

                            Subject: Not got Credit of PPF amount for 2017-18 and Interest there on for Account No [protected]-1

                            Respected sir/ Madam,

                            REF :- OUR PPF Account No [protected]-1 - Purvi Dimplekumar Shah
                            SUB : Non-Receipt of Credit of PPF cheque and Interest thereon for 2017-18 and 2018-19

                            With Reference to above, We would like to bring to your kind notice that We are dealing with SBI Bank since last many years, having Saving Bank Account, FDs with SBI Memnagar and SBI Adalaj branch and doing almost all banking activities with SBI Bank. We are also having our other family members PPF account with the same ellisbridge branch.

                            We are also having our PPF Accounts with SBI since last many years but with regret, We would like to bring to your kind notice the treatment/the service which we have got for our above PPF Account is very very below Par, below SBI standards and it gives impression of some small co-operative bank which raises its hand from the issues.

                            Let me now bring to your notice facts of the case, which is self-explanatory :-

                            1) We are having Purvi Dimplekumar Shah - PPF account with SBI - Ellisbridge Branch since 1997.

                            2) Having our address /PAN/ all the details registered with you

                            3) we have issued cheque no 535691 from HDFCBANK in favour of SBI-PPF account on 1/4/2017 of Rs 150000/- (onelakh Fifty thousand only), which is debited to our HDFCBANK account no [protected] on 4th April, 2017. It means money credited to SBI-PPF account and still it is till now with SBI PPF account only.

                            4) Thenafter when we were finalising our income tax Return, it is observed that SBI Ellisbridge branch has neither given us credit of Rs 150000/- which is debited in our bank account in April 2017, nor given us interest credit of the same amount till date. In addition to above, April 2018, PPF of Rs 150000/- has also not been credited to our PPF Account which is already debited to us again in April 2018.

                            We are failed to understand :-
                            1) Why SBI has not intimated us ? Why no letter ? Why no timely actions ? What process or system are they following ?
                            2) Why they were enjoying our 150000/- in their suspense account ? What about our interest on it ? How can they enjoy our money and not bother to update or intimate us ?
                            3) Is their any reconciliation or audit at SBI to review such suspense credit ? Where client is debited, SBI is credited but client has not got any credit in their PPF account ?
                            4) Why No control or system - Why then again not intimated in April 2018 and accepted our cheque, debited to our bank account but not credited in the month of April 2018 but given credit just now in July 2018 when we have raised ?

                            Now the issues are :-
                            1) we have already filed income tax return and already claimed PPF deduction of Rs 150000/-, if it is not given to us, then we have to incurr loss of 50000/- of tax and interest on it because of SBI negligence of service, no seriousness of such payment
                            2) Interest on Rs 150000/- from April 2017 onwards
                            3) Interest on Rs 150000/- from April 2018 to 16/7/2018

                            We have already visited branch no of times, Sent our person no of times, Purvi Shah has visited it and met manager Rizvi but nothing has happened till date. Now even Rizvi madam is also transferred to other branch. Branch is without manager and people under her are not bothered about clients or bank duty .

                            In view of the above, you are requested to look into the same immediately and credit us with our above request else we have to address the issues to respective authorities of SBI, Auditors /Consumer Court etc.

                            Waiting for your prompt and positive actions.

                            With Regards,
                            Purvi Dimplekumar Shah
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              J
                              Jagrati Kushwaha
                              from Chandauli, Uttar Pradesh
                              Sep 11, 2018
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                              Address: Jalaun, Uttar Pradesh, 285001
                              Website: SBI

                              Amazon refund my money but i did not get money in my account and sbi customer service is not ready to help me so kindly i request to resolve my problem as soon as possible. i live in delhi and my bank nranch is in orai so its not possib;le to visit the bank. so i need help from customer care to register my complain they directly deneied my complain.

                              The authorization code ( refunds reference number ) for the transaction is 512123
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Newtech Production
                                from Bhopal, Madhya Pradesh
                                Sep 11, 2018
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                                Address: Bhopal, Madhya Pradesh, 462011

                                Dear sir,
                                My name - Manish Gour i am a exiting customer in sbi,
                                But, Last 2 years sbi excess charged my bank account, 32 times charged -287.50 in charged received mandate fail - 287.50 ×24=6900 and 295x8 = 2360 charged in my bank account.
                                Total amount charged - 6900 +2360 = 9260
                                Please refund my amount in my bank account. My a/c no - [protected]

                                Ifsc code-SBIN0030135

                                City - Bhopal (M.P.)

                                Pin code - 462011
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  MohanG1956
                                  from Chennai, Tamil Nadu
                                  Sep 11, 2018
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                                  Address: Chennai, Tamil Nadu, 600089

                                  I crossed the Sriperumbudur Toll on 11.09.2018 by 11.21.33 PM and returned by 12.01.09 PM instead of charging Rs.55 +25, My account was debited Rs.55+55 ie. Rs.30/ was debited over and above the charges. So, I kindly request to credit the excess amount debited from my account.
                                  Account details:
                                  Tag ID: 34161FA[protected]A10740
                                  Vehicle No: MBHCZC63SJD159511
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Sep 11, 2018
                                  Updated by MohanG1956
                                  I crossed the Sriperumbudur Toll on 11.09.2018 by 11.21.33 PM and returned by 12.01.09 PM instead of charging Rs.55 +25, My account was debited Rs.55+55 ie. Rs.30/ was debited over and above the charges. So, I kindly request to credit the excess amount debited from my account.
                                  Account details:
                                  Tag ID: 34161FA[protected]A10740
                                  Vehicle No: MBHCZC63SJD159511
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                                    S
                                    Srinivas Nallavelli
                                    Sep 11, 2018
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                                    Address: 505185

                                    I am having more than minimum balance in my account and every ATM withdrwal is charging 23.60 extra . I am not sure how they are charging .SBI and SBI banks inself corrupted .They are looting common man.Very Poor services.

                                    this bank is looting me like anything. .This is not my first experience.

                                    Looting the common people and feeding their corrupted useless employees.

                                    See the attached photo for all the details..
                                    +1 photos
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Lakshmi Thanda
                                      from Bengaluru, Karnataka
                                      Sep 11, 2018
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                                      Address: 516257

                                      This is my ac :[protected]
                                      Sbi: sbin0003748
                                      Once check evey month some of charges debit to my account it's reason was fiaepsoffusissuerwdl. How it was debited to every month.
                                      Once check the debited amount details below;

                                      Dated[protected].
                                      To transfer
                                      Fiaepsoffusissuerwdlref:1543351377114731560197693 rs. 3400.00

                                      Dated[protected]
                                      To transfer
                                      Fiaepsoffusissuerwdlref:1543156547836923560197693 rs.500.00

                                      Dated[protected].
                                      To transfer
                                      Fiaepsoffusissuerwdlref:3701118947503667560197693 rs. 4520.00

                                      Dated[protected].
                                      To transfer
                                      Fiaepsoffusissuerwdlref:3701070896634406560197693 rs.250.00

                                      Please check and do the needful.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      M d MAKWANA dt 05/09/2000 dabitcard payment 1560 POS no 83200004. And tran I'd[protected]. Payment not show payment history please check thanks payment engineering college PALANPUR 1year fee
                                      My 1319 rs/- got deduct from my sbi a/c how can i get them back and stop further deducation
                                      My atm working R notworking how to confomd
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                                        H
                                        hemant.makhijani
                                        from Pune, Maharashtra
                                        Sep 11, 2018
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                                        Address: Panchmahal, Gujarat, 389001

                                        Hello,

                                        I am working and living in pune since a decade now.
                                        And my hometown is at godhra, panchmahal - 389001.

                                        I opened sbi account in godhra, at bhuravav branch, so as to help receive my family money for daily needs. (My family has been shifted to pune since 3-4 years now.)

                                        Once i went to godhra and made following requests through a properly signed letter to them, with required proofs on 25th jan'2018.
                                        Request 1 : name correction based on aadhar
                                        Request 2 : update my address to pune address
                                        Request 3 : update phone number

                                        I submitted following documents :
                                        - request letter for my requests with account number, name details etc.
                                        - pan card and aadhar card duly signed, mentioning account number at back.

                                        After few days, i received a message that some details are not updated.
                                        So, i logged into onlinesbi.co.in and raised a complaint.
                                        I received a complaint number : [protected], with branch help line phone number : [protected]

                                        I then called given phone number, but guy asked me to mail the issue to:
                                        Sbi.[protected]@sbi.co.in

                                        I did mail to sbi.[protected]@sbi.co.in on 22-feb'2018, for my above requests.
                                        They asked me to send pan and aadhar scan copy.

                                        I sent them the scanned copies again, although i handed over to them when i made physical request on my visit to bank.

                                        Issues:
                                        =
                                        After follow ups on mail, calls for more then 20+ times, my requests are not taken care.

                                        Recently i received message for making a payment for pradhan mantri bima yojna by visiting the bank. So, i called bank and they again asked me to send the request by mail. They never confirmed my mail neither they acted on the request.

                                        I need help to resolve my issues.
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Tried withdrawing 1000 from acc at SBI ATM.. Transaction got cancelled and got an error page..I cancelled the transaction and came out of ATM..after an hour or so received a debit msg of 1000 which actually never came..it been 1 day and the amt is yet not reversed. Pls rectify..and process reversal.
                                        I received a call from [protected] asking for ATM expiry date. Please block this number and do the needfull.
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