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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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R
rawatsuraj1
from Jaipur, Rajasthan
Sep 14, 2018
Resolved
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Address: Kota, Rajasthan, 324001

Sir,

I made the transaction on 6 th sept 2018 for purchasing asus zenaphone max pro1 6gb ram worth rs 14999 but transaction failed due flipkart server problem. Amount rs 13999 deducted from credit card and rs 1000 from flipkart gift card. I made several complaint to sbi card but amount of rs 13999 not returned in credit card of rs 1000. Please help me to resolve the problem.
Oct 23, 2018
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Sep 15, 2018
Updated by rawatsuraj1
Sir, complaint resolved by SBI card, thanks

Pl close complaint.
Verified Support
Sep 19, 2018
State Bank of India [SBI] Customer Care's response
Dear rawatsuraj1, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 70627 in your mail to enable us to address your concern on priority.
Sep 19, 2018
Updated by rawatsuraj1
Sir, complaint redoubled now by sbi card.amount return by sbi card
Sep 19, 2018
Updated by rawatsuraj1
Complaint resolved
Sir/madem I forget my user name and password my sbi net bankig so provaid me
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    Ripdeka
    from Guwahati, Assam
    Sep 14, 2018
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    Address: 781125
    Website: www.sbi.co.in

    On 7th september 2018 an amount of rs. 59.00 has been debited from my savings bank account no. [protected], ifsc : sbin0005242 as "fee excess drs". I having been maintaining annual maintenance balance more than 1 lakh for last two years (Please mod balance which is more than 1 lakh). Moreover, i do most of the transaction either through net-banking or mobile apps or in cheque.

    I this regard, i want to know why this amount have been debited from my account unnecessarily.
    +1 photos
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Amount of RS295 debited from SBI account and transferred to INVESTMENT INTERMEDI without my opinion.

    request for clarification on "fee excess drs" - Comment #3209349 - Image #0
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      S
      somireddy chinta
      from Tadepallegudem, Andhra Pradesh
      Sep 14, 2018
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      Address: 534122
      Website: www.consumercomplaints.in

      I want to create a SBI Account for my Son. So I requested the SBI Branch manger(001737). First time he said they dn't have enough staff to Open an account and he asked me to comeback on Friday. And again friday he repeated the same thing and asked me to comeback on Monday. Even on monday he said the same thing. Seriously he have enough staff of around 9 people and only a few people is on leave friday and monday.

      He literally started shouting on other customers as well. We are asking him to do any favour to cusomters and are expecting him to do Duty.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        S
        Srimantanandi
        from Kolkata, West Bengal
        Sep 14, 2018
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        Address: Kolkata, West Bengal, 700006
        Website: [email protected]

        From 12/9/18 to 14/9/18 will many times debited in my account rs. 295/- each.so without any intimation why will dibited in my account.
        Pls.look in to this givance.
        I really socked that SBI will can.
        Pls.shortout this complaint high priority basis & refund my amount that will debited.

        Thanks & Regards,
        Srimanta Nandi
        SBI account holder
        Goabagan Branch
        Kolkata 700006
        +2 photos
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Mere account s rs295 debut ho gye h
        Mene to koi investment nhi kiya h
        Fr bhi mere paise debit ho gye h

        I am complaint about without information debited amount. - Comment #3209333 - Image #0
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          R
          rajendra dikkar
          from Jabalpur, Madhya Pradesh
          Sep 13, 2018
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          Website: Sbi

          I have to get refund for the amount of Rs 9899 form amezon on cancelled order. The have refunded the amount on 11 Aug 2018 vide Refund Reference number 915219. On contacting the home branch HAL Township Ojhar Nasik
          IFC code SBIN 0001196 the have conveyed that notransaction is pending agaist my account. Also I have email my complaint on [protected]@sbi.co.in on 07 Sep. The bank has neither respondednor nor the amount is credited.
          The amount is not transered /creditedtill date. My debit card number is [protected]. My email id is [protected]@gmail.com
          +1 photos
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            S
            from Delhi, Delhi
            Sep 13, 2018
            Resolved
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            Resolved

            Address: Hoshiarpur, Punjab, 122002
            Website: Sbi

            I have a outstanding of 106000 which occurred due to fines and penalties from the bank . I want to settle this amount but they are not allowing to settle or convert the same on EMI .They are calling me everyday 10 times and sending legal notice & harassing me everyday.

            They are not giving me any other option to pay instead of full payment and also not waiving the penalties and fines which they have applied on my card
            Oct 23, 2018
            Complaint marked as Resolved 
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Verified Support
            Sep 19, 2018
            State Bank of India [SBI] Customer Care's response
            Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 70629 in your mail to enable us to address your concern on priority.
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              ram kakkar
              from Hoshiarpur, Punjab
              Sep 13, 2018
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              Address: Faridkot, Punjab, 151203

              Yesterday I was there to open my account, in digital saving account, but ur employee was forced to open an account in insta saving account. After that he was sending an OTP to another customer without checking my phone numberor my Name. He was moving one table to another table without any reason. But finally he opened my account. But at last Print of my passbook Is half missprint and half printed. He took my 4 hours to open an account. I m also an employee, i have no time to visit again to ur bank so Send my passbook At my adress with ATM and cheque book
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                A
                Arunesh Todkari
                from Mumbai, Maharashtra
                Sep 13, 2018
                Resolved
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                Address: Pune, Maharashtra, 411028

                Sbi executive gave me false comittement for credit card limit twice on call, they told me that I will get minimum 3-5lac as credit limit but actually I got 123000 only, now they are not helping me to increase it & saying to wait 6month which I don't want as I have 2 cards already with good limit. now they sent me cc statement for annual fees but i already informed them to cancel my card & i haven't used card yet also haven't changed Pin for it.
                Pls help me to cancel this card & i don't want to pay anything to them as I haven't used card.

                Regards,
                Arunesh Todkar
                [protected]
                Oct 28, 2018
                Complaint marked as Resolved 
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Verified Support
                Sep 19, 2018
                State Bank of India [SBI] Customer Care's response
                Dear Arunesh Todkari, Your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.
                Verified Support
                Sep 20, 2018
                State Bank of India [SBI] Customer Care's response
                Dear Arunesh Todkari, We tried to reach you at 04:21 PM but were unable to connect. Request you to share an alternate number or a suitable time to call you.
                I am trying to contact customer care several time but there is no option to connect customer care. I haven't received any call from SBI yet, also I am asking to give me call recording of verification call but Sbi is not interesting in resolving my issue, but seems they are interested to close my account after paying annual fees.
                I haven't used card not even resetted PIN.

                Even i tried mentioning i want to start /enable card if you give me call but on that also I received reply that they will close my account asap after paying annual fees.

                Can't understand SBI really wants to resolve issue or not, even not trying to get in touch with customer on call & get this fixed asap.

                Hope will get proper response from SBI.

                Regards
                Arunesh Todkar
                Received call from Sbi mentioning that they will provide me new card without any charges.
                Pls send me progress on this on my mail ID.
                Also send me new card asap.

                Regards,
                Arunesh Todkari
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                  S
                  sbsurwade
                  from Mumbai, Maharashtra
                  Sep 13, 2018
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                  Address: Surat, Gujarat, 394270

                  Dear sir,
                  I had open an enps account recently. My pran is[protected]. As per central recordkeeping agency, my kyc pending with your bank, due to which my pran is frozen. As per cra your office should confirmed my kyc, after that they may unfreeze my account and i can able to deposited further amount to my nps account. I have informed the nsdl regarding this issue & also complained to the state bank of india regarding this matter. Name of the bank & branch is
                  State bank of india, hazira branch, surat gujrat.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    D
                    das. Kamalesh25
                    from Jalpaiguri, West Bengal
                    Sep 12, 2018
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                    Address: 712148

                    Dear team,

                    Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
                    Thanks regards.
                    Account no - [protected]
                    Name - kamalesh das
                    Ifsc code: sbin0004780 and micr code:[protected]; state bank of india mogra address : dist hoogly, west bengal 712148, hooghly - west bengal; branch code is 004780,
                    +1 photos
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      das. Kamalesh25
                      from Jalpaiguri, West Bengal
                      Sep 12, 2018
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                      Address: 712148

                      Sir,
                      My account no is [protected]
                      Name - kamalesh das
                      State bank of india, last monday i deposited 3000 rs in above account but several time my account is being debited by 295 as investment intermedi. After deduction now my balance remains only 1778.55 rs.
                      Please refund my money, i am a poor man and my account is so old.
                      I have attached sms copy of deduction.
                      +1 photos
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Sep 12, 2018
                      Updated by das. Kamalesh25
                      Sir,
                      My account no is [protected]
                      Name- Kamalesh Das
                      State bank of India,
                      IFSC code: SBIN0004780 and MICR code:[protected]; STATE BANK OF INDIA MOGRA address : Dist Hoogly, West Bengal 712148,
                      last Monday I deposited 3000 RS in above account but several time my account is being debited by 295 as Investment intermedi. After deduction now my balance remains only 1778.55 RS.
                      Please refund my money, I am a poor man and my account is so old.
                      I have attached SMS copy of deduction.
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                        N
                        Nirmala Sikarwar
                        from Vidisha, Madhya Pradesh
                        Sep 12, 2018
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                        Address: Bhopal, Madhya Pradesh

                        Complaint regarding deduction of amount without intimation.
                        My account no.[protected] it is two times debited rs.295/- as investment intermeia without any intimation and notice. What type of deduction is this. Please let me intimate about this. Why sbi officials debititing the account with the same amount is there any use to the customer like me. Mail me nirmala. [protected]@gmail.com
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Sep 12, 2018
                        Updated by Nirmala Sikarwar
                        Complaint regarding deduction of amount without intimation.
                        My Account no.[protected] it is two times debited Rs.295/- as Investment Intermeia without any intimation and notice. what type of deduction is this.please let me intimate about this. why SBI officials debititing the account with the same amount is there any use to the customer like me . mail me nirmala.[protected]@gmail.com
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                          R
                          from Aduturai, Tamil Nadu
                          Sep 12, 2018
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                          Address: Tiruchirappalli, Tamil Nadu

                          Dear sir, My account is auto deducted and I am not sharing any pin or any OTP using my debit card, this msg I receive from bank, Thank you for using your SBI Debit Card 478XX9385 for a purchase worth Rs990.0 on POS [protected] at GOOGLE *MeMe txn#[protected].If not done by you, forward this SMS from mobile number registered with SBI to [protected] to block your card. Kindly resolve my problem and kindly reimburse my deducted amount . If not resolved I will make legal actions against SBI under fraudulent. Thank you make me happy by your response service
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            B
                            biswarupcu
                            from Kolkata, West Bengal
                            Sep 12, 2018
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                            I have an account with SBI, Burdwan University Branch, Burdwan

                            I had withdrawn an amount of Rs. 20, 000 on 8th September 2008 from two different ATMs in Ashoknagar in between 6.45 pm to 7.05 pm.
                            At first at about 6.45 pm I tried in an ATM (near the Railway Station of Ashoknagar Road) to get an amount of Rs. 20, 000/- but it was unable to process my request.
                            I then went a second ATM (at Ashoke nagar Golbazar), where I successful withdraw a amount of Rs. 20, 000/- .
                            As I need more cash I tried for the third time to get an amount of Rs. 20, 000/-
                            I receipt a slip mentioning " DAILY WD LIMIT REACHED"
                            I know the limit for daily withdrawal is Rs. 40, 000/- and I received only Rs. 20, 000/- so, it is completely fictitious.
                            please have a look so that I may get back the money.
                            +1 photos
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              jose_12345
                              from Pune, Maharashtra
                              Sep 12, 2018
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                              Address: Kamrup Metropolitan, Assam

                              Why SBI in spite of having core banking facility does not take cash in non home branches.I am government service holder having savings account in SBI, I lent some amount to one of my friend during his medical emergency, now he returned back my amount in cash which I am trying to re-deposit at my savings account but all sbi branches are not accepting cash in the excuse of non home branch.I have provided my PAN number in the deposit slips and told them to check my income tax statement still they are not accepting it rather than suggesting to deposit in home branch or at CDM.. Since I stay away from my home branch by 200KM due to my job locations how can it be a justifiable answer from SBI when they have core banking facility? Similarly I visited two CDM of SBI at Guwahati Assam which remains defunct most of the times..Why SBI adopting such rules to harass customers..We as a service holder do not deceit taxes and account is also mapped with pan card still why such inconvenience for us?
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                ramakantnamdevjhs
                                from Allahabad, Uttar Pradesh
                                Sep 12, 2018
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                                Address: Jhansi, Uttar Pradesh, 284121

                                I am trying to update registered my mobile no for 1 years. I am already have internet banking facility. But not login because my old mobile no. Is missing. I went to bank for many times. But the bank officials could not register my mobile no in core (Which is required if you wish to do net banking). I have also updated kyc. But problem still persists. What is the solution of this?. Now that mobile no is not with me. I changed my mobile no but he is unable to changed my mobile no in core systems. I also asked them to open a new account, but the branch officials said that the new account will also have the same problem as the cif file will be the same for both the accounts. Account details are given below

                                A/c no. [protected]
                                Holder name. Ramakant namdev
                                Ifsc no. Sbin0015690
                                Cif no. [protected]
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                I wnt to atm .my money debited by atm machine but i did not receive ...and i went to bank they r not helping... so what can i do ..my 10000 rs are debited...

                                I am unable to login - Comment #3207602 - Image #0
                                I am unable to login - Comment #3207602 - Image #1
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                                  saikala143
                                  from Chennai, Tamil Nadu
                                  Sep 12, 2018
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                                  I made a transaction in a restaurant and supermarket with 955 two times and 1216rs three times but my card got rejected. Amount debited but not credited please do the needful thing. I can't approach to branch as i'm staying so far from it. But 955 credited and again debited. I made this transaction on 05/09/2018
                                  But still, i didn't get the money please help me
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Gunda Hemanth
                                    from Thiruvananthapuram, Kerala
                                    Sep 12, 2018
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                                    Address: Guntur, Andhra Pradesh, 522503
                                    Website: Google

                                    Dear team,

                                    Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
                                    Thanks regards.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Respected sir,
                                    I can not change my old mobile number using debit card at ATM centre.After entering number, it shows "UNABLE TO PROCESS INCONVENIENCE IS REGRETTED. KINDLY CONTACT YOUR BRANCH OR CALL 24×7 HELPLINE AT... "
                                    Card number [protected]

                                    intermedia investment - Comment #3207613 - Image #0
                                    3000ru.debit my account [protected] but not credited 25agust2018ubi ac.[protected] and not reverse my account.
                                    Please reverse .
                                    Chandan singh
                                    I am opened the e-rd on 5 years back and it matured on 20/08/2018

                                    and interest not paid for these . Only principal amount showing

                                    please do the needful
                                    My a/c no is [protected] . Rs.12500 hold in my account since long. Neither i withdraw the money nor received interest on them..My home loan has already been cleared but don't know why Rs 12500 hold with my account. please see the matter as soon as possible and also pay interest as applicable on them.
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                                      pankaj suman
                                      from Hyderabad, Telangana
                                      Sep 12, 2018
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                                      Address: New Delhi, Delhi, 110007
                                      Website: don't have

                                      Hi
                                      My name is pankaj i am visited one of your branch in shakti nagar delhi 110007 we ware in a so much rush but we won't be able to find the solution thare is a bank staff tgey would not be coming in thier sipulated time even they are so rudly how they are talking like they don't educated i know this a govt bank but still govn is also hare to giving a good service please ask them to they do thier work well so we can suffer for any thing other wise i choosen other private bank to open our account

                                      Thanks
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      My money is getting debited every month with rs.295/- with out my permission, i didn't got any loan also yet, but how could they cut my money without my permission??? Not one month every month... Now this month 2 times its deducted, its too bad on SBI to these I need my money back
                                      Dear Sir
                                      I have not received my refund amount against failed transaction amount of Rs 4000/- was deducted but no refund has been made from last 4days. Kindly refund at the earliest to my SBI savings ACCOUNT NO. [protected]
                                      IFSC CODE. SBIN0001966
                                      SBI KHETRAJPUR BRANCH, SAMBALPUR

                                      Regards
                                      Ravi Sharma
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                                        Krishna Saroj
                                        from Chennai, Tamil Nadu
                                        Sep 12, 2018
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                                        Address: New Delhi, Delhi, 110019
                                        Website: [email protected]

                                        Dear team,

                                        Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.

                                        Thanks regards
                                        Krishna saroj
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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