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State Bank of India [SBI] Complaints & Reviews

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Updated: May 1, 2026
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State Bank of India [SBI] reviews & complaints page 502

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J
Jagrati Kushwaha
from Chandauli, Uttar Pradesh
Sep 11, 2018
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Address: Jalaun, Uttar Pradesh, 285001
Website: SBI

Amazon refund my money but i did not get money in my account and sbi customer service is not ready to help me so kindly i request to resolve my problem as soon as possible. i live in delhi and my bank nranch is in orai so its not possib;le to visit the bank. so i need help from customer care to register my complain they directly deneied my complain.

The authorization code ( refunds reference number ) for the transaction is 512123
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    Newtech Production
    from Bhopal, Madhya Pradesh
    Sep 11, 2018
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    Address: Bhopal, Madhya Pradesh, 462011

    Dear sir,
    My name - Manish Gour i am a exiting customer in sbi,
    But, Last 2 years sbi excess charged my bank account, 32 times charged -287.50 in charged received mandate fail - 287.50 ×24=6900 and 295x8 = 2360 charged in my bank account.
    Total amount charged - 6900 +2360 = 9260
    Please refund my amount in my bank account. My a/c no - [protected]

    Ifsc code-SBIN0030135

    City - Bhopal (M.P.)

    Pin code - 462011
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      M
      MohanG1956
      from Chennai, Tamil Nadu
      Sep 11, 2018
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      Address: Chennai, Tamil Nadu, 600089

      I crossed the Sriperumbudur Toll on 11.09.2018 by 11.21.33 PM and returned by 12.01.09 PM instead of charging Rs.55 +25, My account was debited Rs.55+55 ie. Rs.30/ was debited over and above the charges. So, I kindly request to credit the excess amount debited from my account.
      Account details:
      Tag ID: 34161FA[protected]A10740
      Vehicle No: MBHCZC63SJD159511
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Sep 11, 2018
      Updated by MohanG1956
      I crossed the Sriperumbudur Toll on 11.09.2018 by 11.21.33 PM and returned by 12.01.09 PM instead of charging Rs.55 +25, My account was debited Rs.55+55 ie. Rs.30/ was debited over and above the charges. So, I kindly request to credit the excess amount debited from my account.
      Account details:
      Tag ID: 34161FA[protected]A10740
      Vehicle No: MBHCZC63SJD159511
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        S
        Srinivas Nallavelli
        Sep 11, 2018
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        Address: 505185

        I am having more than minimum balance in my account and every ATM withdrwal is charging 23.60 extra . I am not sure how they are charging .SBI and SBI banks inself corrupted .They are looting common man.Very Poor services.

        this bank is looting me like anything. .This is not my first experience.

        Looting the common people and feeding their corrupted useless employees.

        See the attached photo for all the details..
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          L
          Lakshmi Thanda
          from Bengaluru, Karnataka
          Sep 11, 2018
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          Address: 516257

          This is my ac :[protected]
          Sbi: sbin0003748
          Once check evey month some of charges debit to my account it's reason was fiaepsoffusissuerwdl. How it was debited to every month.
          Once check the debited amount details below;

          Dated[protected].
          To transfer
          Fiaepsoffusissuerwdlref:1543351377114731560197693 rs. 3400.00

          Dated[protected]
          To transfer
          Fiaepsoffusissuerwdlref:1543156547836923560197693 rs.500.00

          Dated[protected].
          To transfer
          Fiaepsoffusissuerwdlref:3701118947503667560197693 rs. 4520.00

          Dated[protected].
          To transfer
          Fiaepsoffusissuerwdlref:3701070896634406560197693 rs.250.00

          Please check and do the needful.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          M d MAKWANA dt 05/09/2000 dabitcard payment 1560 POS no 83200004. And tran I'd[protected]. Payment not show payment history please check thanks payment engineering college PALANPUR 1year fee
          My 1319 rs/- got deduct from my sbi a/c how can i get them back and stop further deducation
          My atm working R notworking how to confomd
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            H
            hemant.makhijani
            from Pune, Maharashtra
            Sep 11, 2018
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            Address: Panchmahal, Gujarat, 389001

            Hello,

            I am working and living in pune since a decade now.
            And my hometown is at godhra, panchmahal - 389001.

            I opened sbi account in godhra, at bhuravav branch, so as to help receive my family money for daily needs. (My family has been shifted to pune since 3-4 years now.)

            Once i went to godhra and made following requests through a properly signed letter to them, with required proofs on 25th jan'2018.
            Request 1 : name correction based on aadhar
            Request 2 : update my address to pune address
            Request 3 : update phone number

            I submitted following documents :
            - request letter for my requests with account number, name details etc.
            - pan card and aadhar card duly signed, mentioning account number at back.

            After few days, i received a message that some details are not updated.
            So, i logged into onlinesbi.co.in and raised a complaint.
            I received a complaint number : [protected], with branch help line phone number : [protected]

            I then called given phone number, but guy asked me to mail the issue to:
            Sbi.[protected]@sbi.co.in

            I did mail to sbi.[protected]@sbi.co.in on 22-feb'2018, for my above requests.
            They asked me to send pan and aadhar scan copy.

            I sent them the scanned copies again, although i handed over to them when i made physical request on my visit to bank.

            Issues:
            =
            After follow ups on mail, calls for more then 20+ times, my requests are not taken care.

            Recently i received message for making a payment for pradhan mantri bima yojna by visiting the bank. So, i called bank and they again asked me to send the request by mail. They never confirmed my mail neither they acted on the request.

            I need help to resolve my issues.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Tried withdrawing 1000 from acc at SBI ATM.. Transaction got cancelled and got an error page..I cancelled the transaction and came out of ATM..after an hour or so received a debit msg of 1000 which actually never came..it been 1 day and the amt is yet not reversed. Pls rectify..and process reversal.
            I received a call from [protected] asking for ATM expiry date. Please block this number and do the needfull.
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              A
              Ahtisham Ansari
              from Noida, Uttar Pradesh
              Sep 11, 2018
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              Address: Bulandshahr, Uttar Pradesh, 203205

              Dear sir,

              This is in regards to my sbi account number [protected] where i have deposited a cheque of rs 33, 000 dated on 24.08.2018 still the cheque has not been cleared from the bank after 18 days.

              I have visited the bank almost 5-6 times in these 18 days as i am hugely suffering from lack of funds.
              I want you to take some immediate action on this and do the needful asap.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              I am not getting fast messages from bank...about money transfer and debit and credit getting message after 2 or 3 hour's later and i have some account problems and i am not getting fast messages about my account... So i was requesting sbi
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                R
                ramesh patel
                from Chhota Udepur, Gujarat
                Sep 11, 2018
                Resolved
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                Resolved

                Address: Vadodara, Gujarat, 390016

                Inspie of commitment no positive actions are initiated nor any resolution is provided - no positive response was given by executive on telephone - the executive conveyed and talked in very rude language and threatening as a third party recovery agent and to take the actions out of the banking norms. I dont understand how the bank is appointing the third party to recover and threatening to the customers which out of the rbi and banking norms if you are not able to cooperate and fulfill your commitments as discussed with your executive i will be compelled to take legal actions against the person who talked very rudely and third category language once against request to cooperate and fulfill your commitment to regularize my account. I very much respect and believe your best customers oriented credit card corporate body of democratic country, pl look into the matter and grant the justice immly vandan patel [protected] no response even after so many communications and reminder - as committed by your executive mr kunal bhatt - no assistance is provided to small customer of great credit card banking corporate- the total charges are not considered - where it was out of the banking norms and it can not be affordable to small customer - being great customer oriented credit corporate body of demcratic country - it should be considerd and grant the entire credti of the same immly - so i can reguralise my account - date it is not resolved - pl resolved immly - : sub: abnormal charges charged to my card ending – 7826 ref: personal meeting held and telephonic communication with mr. Kunal bhatt the executive of your corporate credit card baking sector of democratic country
                Oct 23, 2018
                Complaint marked as Resolved 
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Verified Support
                Sep 22, 2018
                State Bank of India [SBI] Customer Care's response
                Dear ramesh patel, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 71112 in your mail to enable us to address your concern on priority.
                Sep 30, 2018
                Updated by ramesh patel
                THIS IS STERIO TYPED REPLY GIVEN - IT IS NOT RESOLUTION
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                  D
                  dipana
                  from Kolkata, West Bengal
                  Sep 11, 2018
                  Resolved
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                  Resolved

                  Address: Kolkata, West Bengal, 700150
                  Website: www.sbicreditcard.com

                  I am a sbi credit card holders, i have paid all dues of my credit card but
                  At the moment i am job less and my outstanding amount will be per day increasing.
                  I want to get settlement but bank has given only 2 or 3 months installment to clear the
                  Whole amount but it is not possible for me to paid the same time. And they are continuesly
                  Harras me and shouted me. Mr bijendra singh as an sbi credit card employee from delhi
                  He was abusing me, it is so ridiculous.
                  Oct 26, 2018
                  Complaint marked as Resolved 
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 22, 2018
                  State Bank of India [SBI] Customer Care's response
                  Dear dipana, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 71111 in your mail to enable us to address your concern on priority.
                  Dear sir I try to cash by sbi ATM Roopwas but cash not found and my account debited amount from my account please arrange to return my debited amount this transaction date is 04.09.2018. this treated as most urgent.
                  Opened newsaving bank account in SBI, I P Extension, patparganj, Delhi on 17.05.2018 Account no.is [protected] & deposited Rs.20000/_ in my account. Now, I am not able to draw the money from my account.even after passing three months.Bank is niether solving the problem nor giving satisfactory repl.y
                  Did the transcation on 31/08 at Kohima. First transaction of 5000/- failed and it got reverted back but not the second withdrawal of Rs 5000/- from the same ATM.
                  S Benrio Kithan
                  SBI MAIN Branch Dimapur
                  Number changed
                  Old number is no please sir new number [protected] it will submit number
                  Shashi kumat's reply, Sep 7, 2018
                  Plese Sir naa Peru Shashi Kumar.N
                  Naa number pgottuku povadam valana
                  Neenu cumplent cheyuchunnanu paata number
                  Gnpakam Lenandu valana Neenu naa kotta number swekarincha valenu anu cumplent cheyuchunnanu
                  State Bank of India [SBI] Customer Care's response, Sep 19, 2018
                  Verified Support
                  Dear Shashi kumat, You can simply update your contact number and e-mail id post logging in your website www.sbicard.com by following these simple steps:
                  1. Click on 'My Profile' button on the main page post logging in.
                  2. Click on the 'Quick Contact' tab to update the number.
                  3. Click on edit, update the number, enter the OTP
                  4. Click on Submit
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                    D
                    dbclovely
                    from New Delhi, Delhi
                    Sep 10, 2018
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                    My sbi account no.[protected] has been closed.
                    But branch didn't disable OD from closed account. And another account not updated on npci mapper because OD already exist while uploading this on SFG.
                    And all npci dbtl failed in previous closed account Mapping.
                    Kindly disabled OD from closed account.
                    And resolves this OD error.
                    SBI Account no.
                    [protected]
                    Aadhar no.[protected]
                    Thanks
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Sep 11, 2018
                    Updated by dbclovely
                    OD NOT DISABLE From closed account [protected]

                    Fradulent calls received from ph no [protected] today at 11.35 am today 3/09/18. The caller tried to elicit information
                    The caller may trap some naive people who may fall prey to the predator In public interest, Urgent action desired.
                    Dear sir
                    I am visit ATM near time 1:30 pm on 1/9/2018 for cash widural but ATM machine does not widural my money amount of 4000 rs on next period on time of 3:48 message on my Mobil 4000 rs debit to my account
                    Account nunber [protected]
                    Name. Kimti lal
                    Ifsc. SBIN0002366
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                      P
                      Priya_bhargava
                      from Bhopal, Madhya Pradesh
                      Sep 10, 2018
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                      Website: www.amazon.com

                      Amazon refund of amount rs 424/- not received in my sbi account which was issued on 8 July 2018 by Amazon.

                      Reference number 374147

                      (I Called sbi customer care but told me to go to my home branch and the branch officer is saying to talk to amazon.)

                      Branch - SBI Khandwa Road Indore Madhya Pradesh

                      (The authorization code (Refund reference number) for the transaction is
                      374147)
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        A
                        amar nath koley
                        from Delhi, Delhi
                        Sep 10, 2018
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                        Address: Kolkata, West Bengal

                        I, mr. Amar ntah koley, account holder of sbi (A/c no. [protected], at branch code - 144). On 01.09.2018 i tried to withdraw rs. 20000/- from one sbi atm (Atm code - ifbn[protected] but no money was expense and rs. 20000/- has been deducted from my salary account. I lodged a complain on 01.09.2018 through customer care and one ticket no. Was generated (Ticket no. [protected]) and also i submitted a letter of complain at sbi mother branch (Branch code - 144) on 07.09.2018. But still no such action has been taken to get the money back.
                        Please do something as early as possible.
                        Thanking you.
                        Identity : amar nath koley
                        Sergeant of kolkata police
                        Lalbazar, head quarter
                        [protected]
                        E mail : amar. [protected]@gmail.com
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          C
                          chaitanya poluru
                          Sep 10, 2018
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka

                          I had applied and received sbi credit card 4 years back, after receiving card i did not activated because i did not like the service.

                          I inactivated the account. After 4 years i am receiving statement (Through sms and email) from sbi saying amount is due.
                          I reached customer care they confirm that account is inactive and no transaction done from my side.

                          Customer care asked me to send a mail stating the problem, i sent a mail to customer care and received response saying annual charges applicable for card. While issuing card they said no annual fees applicable on card.

                          I escalated to nodal officer as well but there is no response. (Interaction id - 1-[protected])

                          Points to be noted

                          1) whether card is active - no
                          2) did i swipe the card - no
                          3) did customer care people called me regarding outstanding amount - no
                          4) whether they included annual charges for first 3 years - no
                          5) whether customer care people reached me to keep the account active - no
                          6) did customer care people really tried to hear and resolve the issue - no
                          7) got response from nodal officer after escalation in stipulated time - no

                          Regards
                          Chaitanya

                          Sbi contact information:[protected], or[protected]Toll free)
                          Email: [protected]@sbicard.com
                          Oct 25, 2018
                          Complaint marked as Resolved 
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 22, 2018
                          State Bank of India [SBI] Customer Care's response
                          Dear chaitanya poluru, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 71237 in your mail to enable us to address your concern on priority.
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                            S
                            Sachin.r. Utekar
                            from Mumbai, Maharashtra
                            Sep 10, 2018
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                            Address: Mumbai City, Maharashtra, 400072
                            Website: Investment intermedi

                            Dear team,

                            Kindly help me to recover my money back from investment intermedi, because first times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
                            Thanks regards.
                            Sachin. R. Utekar.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              P
                              Pravin Vaswani
                              from Mumbai, Maharashtra
                              Sep 10, 2018
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 400709
                              Website: SBI Card Division

                              Hi,
                              I have taken the card 12 years back from sbi card and did the transaction of 15k and avail the facility of emi and but i got the money and paid the whole amt in one shot and close the account. It was my mistake i have not taken the letter from bank. My mobile number got change.
                              Now these people are hazing me & asking me for settlement.
                              Please help me in these case. I have not taken any loan for the bank or my bank chque is bons or my emi is drop anytime. I am trying to convene these people but i am not get any help.
                              Now i a have come to now that my credit history is very bad.
                              Please help me.

                              Regards,
                              Pravin vaswani.
                              [protected]
                              Oct 25, 2018
                              Complaint marked as Resolved 
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 22, 2018
                              State Bank of India [SBI] Customer Care's response
                              Dear Pravin Vaswani, Your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.
                              Verified Support
                              Sep 22, 2018
                              State Bank of India [SBI] Customer Care's response
                              We tried to reach you at 03:21 PM but were unable to connect. Request you to share an alternate number or a suitable time to call you.
                              Verified Support
                              Sep 24, 2018
                              State Bank of India [SBI] Customer Care's response
                              We again tried to reach you, but were unable to connect. Please call us on our helpline no.[protected] or e-mail us at [protected]@sbicard.com for any further assistance.
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                                D
                                Devendra Gharde
                                from Chandrapur, Maharashtra
                                Sep 10, 2018
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                                Address: Nagpur, Maharashtra
                                Website: Regional bank Nagpur branch

                                1. On scrutiny of settlement report of csd account no [protected] of this academy, a discrepancy for rs 3, 52, 766.28 (Rupees three lakhs fifty two thousand seven hundred sixty and twenty eight paisa only) has been found. You are requested to credit the same to our csd canteen fund account no [protected] at the earliest please.

                                2. Details of discrepancy for rs 3, 52, 766.28 (Rupees three lakhs fifty two thousand seven hundred sixty and twenty eight paisa only) has already been fwd to sbi kamptee branch vide our letter no 53/csd dated 11 jul 2018
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  adityaeth
                                  from Dhanbad, Jharkhand
                                  Sep 10, 2018
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                                  Address: Dhanbad, Jharkhand, 828110

                                  I have a savings bank account in sbi digwadih (Sbin0002933).
                                  I have requested the bank 3 times for full transaction rights in internet banking. Each time they told me that you will get full transaction rights in evening but this never happened.
                                  This bank is the worst bank in the world.
                                  I have to visit it several times for my work.
                                  It's impossible to get solution in single visit.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    T
                                    tarang bansal
                                    from Bhopal, Madhya Pradesh
                                    Sep 10, 2018
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                                    Address: Ahmedabad, Gujarat, 380028

                                    Dear team,

                                    Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud.
                                    So kindly look in this matter on priority basis. Waiting for precious feed back or reply.
                                    Thanks regards.
                                    Tarang bansal

                                    Sbi acc no - [protected]
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      S
                                      Sangita K
                                      from Thiruvananthapuram, Kerala
                                      Sep 10, 2018
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                                      Hello sir/mam

                                      My state bank of india account number is [protected].
                                      I had placed an order on reliancetrends.com of about 2698 rs. On 25th june. For some clothes.

                                      Out of which two products were cancelled so i was supposed to receive 800 rs as refund from reliancetrends.com

                                      Reliancetrends.com customer care gave me the reference number for the refund they have done from their side is
                                      Nsbi[protected] and nsbi[protected]

                                      On contacting state bank of india customer care they are asking to visit home branch which is in gaya, bihar and i am in bangalore.

                                      It has been 2 months and 15 days and i have not yet received any refund from sbi bank.
                                      Please help me with the refund.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Sep 23, 2019
                                      Updated by Sangita K
                                      it is Sep 23rd 2019 still havent received my money back
                                      Shame on SBI
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                                        Amansingh2075
                                        from Chandigarh, Chandigarh
                                        Sep 9, 2018
                                        Resolved
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                                        Resolved

                                        Address: Ludhiana, Punjab, 141002

                                        Respected sir
                                        I have apply sbi credit card more than 2 years always bank will decline my application without any reason i have currently use hdfc kotak credit cards but i dont know why sbi will issue my card my all payment is on time but sbi will reject my application without any information or anytype of verification now i am very frastuate with sbi bank service currently i also applied bpcl sbi card sbi executive will come me on 7th sep 2018 at3pm for ekyc then after i called the customer care department to know my application status they told me your application has been rejected i told then today your executive will come for ekyc or take my all paper without any verification you reject my card they told me i cant help you our backned team will reject i cant understand who is the sbi backend team without any verification they reject my application i also share you my two application run[protected] another one is[protected] so please check my details or tell me why my application will reject with full reason its my humble request you to please tell my rejection reason.
                                        Thank you
                                        Oct 26, 2018
                                        Complaint marked as Resolved 
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 22, 2018
                                        State Bank of India [SBI] Customer Care's response
                                        Dear Amansingh2075, Your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.
                                        Verified Support
                                        Sep 25, 2018
                                        State Bank of India [SBI] Customer Care's response
                                        Dear Customer, Trust your queries have been addressed and resolved after our telecon with you. Please reach out to us for further assistance or feedback.
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